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Article
Publication date: 4 July 2019

Hanping Hou, Jianliang Yang, Yong Chen and Mingli Yu

After the occurrence of natural disasters, the rapid and accurate delivery of geo-afforestation is the key to emergency rescue and is the fundamental solution to the “last mile”…

Abstract

Purpose

After the occurrence of natural disasters, the rapid and accurate delivery of geo-afforestation is the key to emergency rescue and is the fundamental solution to the “last mile” problem. It provides technical support for the territorial rapid and accurate delivery. The paper aims to discuss this issue.

Design/methodology/approach

Through literature and theoretical research, combined with the research experience of scholars, the qualitative research method is adopted. The paper establishes a three-dimensional analysis framework, including disaster predictability, resource availability and transport accessibility, and proposes the integrated delivery triangular technical framework, including integrated monitoring analysis, the territorial virtual public storage and transportation.

Findings

Based on the analysis of the factors affecting the effectiveness of emergency delivery, the paper establishes a three-dimensional analysis framework, including disaster predictability, resource availability and transport accessibility, and proposes the integrated delivery triangular technical framework, including integrated monitoring analysis, the territorial virtual public storage and transportation. The triangular technical characteristics and functions of emergency delivery are studied, providing theoretical basis and technical support for effective rescue and emergency planning.

Originality/value

The territorial emergency delivery refers to the process of rapid and accurate delivery without relying on external territorial supplies. The paper establishes a three-dimensional analysis framework, including disaster predictability, resource availability and transport accessibility, and proposes the integrated delivery triangular technical framework, including integrated monitoring analysis, the territorial virtual public storage and transportation.

Details

Library Hi Tech, vol. 38 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 30 December 2020

Yingjie Ju, Hanping Hou and Jianliang Yang

Using the logistics service supply chain (LSSC) as a research object, this study focuses on the relationship between integration quality (IQ), value co-creation (VCC), and LSSC…

2517

Abstract

Purpose

Using the logistics service supply chain (LSSC) as a research object, this study focuses on the relationship between integration quality (IQ), value co-creation (VCC), and LSSC resilience. Moreover, it discusses the moderating role of digital technology (DT).

Design/methodology/approach

Based on data about China, this study used the structural equation model to test the research hypothesis. To verify the validity of each construct, this study used various established scales in the literature to conduct exploratory and confirmatory analysis.

Findings

The results show that IQ is an essential antecedent variable that promotes VCC and LSSC resilience. Moreover, this study confirms that DT has a positive moderating effect on the relationship between IQ, VCC, and resilience.

Originality/value

This study constructs a research framework to examine LSSC resilience and expands the theoretical research on the VCC theory in the supply chain literature. Moreover, this paper studies supply chain integration from a new perspective, that is, IQ, which is more in line with the reality of LSSC.

Details

Industrial Management & Data Systems, vol. 121 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 3 October 2019

Jianliang Yang, Hanping Hou, Yong Chen and Lu Han

Based on the context of the Internet of Things (IoT), the territorial public emergency supplies will be networked, platform-based management, unified emergency dispatch. The…

Abstract

Purpose

Based on the context of the Internet of Things (IoT), the territorial public emergency supplies will be networked, platform-based management, unified emergency dispatch. The problem of supplies dispatching in the “last kilometer” of emergency is solved, and the supplies needed in the disaster area are promptly delivered to the hands of the victims so that they can quickly be rescued after the disaster and to save valuable time for rapid rescue, which can greatly decrease casualties and property losses. This paper aims to discuss these issues.

Design/methodology/approach

By analyzing the shortage of existing emergency supplies dispatching research and taking all factors such as disaster area demand, social reserve, road conditions, mode of transport, loading limit, disaster area satisfaction rate and road capacity into consideration under the background of IoT, a variety of the territorial emergency supplies dispatching model with more rescue points, more affected areas are constructed. The objective function of the model is to aim in finding the shortest rescue time, giving the solution algorithm, and finally simulating the simulation case.

Findings

Based on the context of the IoT, the territorial public emergency supplies will be networked, platform-based management, unified emergency dispatch. Considering factors such as road conditions, modes of transport and road capacity, the authors construct a number of emergency rescue plans, multiple disaster scenarios and various emergency supplies dispatching models. The authors simulate the situation through simulation cases with the shortest time being the ultimate goal. The problem of supplies dispatching in the “last kilometer” of emergency is solved, and the supplies needed in the disaster area are promptly delivered to the hands of the victims so that they can quickly be rescued after the disaster and to save valuable time for rapid rescue, which can greatly decrease casualties and property losses.

Originality/value

This paper provides little research on the dispatch of emergency supplies. The problems of direct dispatch from the rescue point to the affected area and dispatch of supplies without relying on the arrival of emergency supplies at the rear are addressed. Therefore, this study does not focus on the arrival of emergency supplies at the rear but on direct dispatching issues during territorial public emergency supplies from the rescue point to the disaster point.

Details

Library Hi Tech, vol. 38 no. 1
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 4 April 2016

Mingyao Hu, Fang Huang, Hanping Hou, Yong Chen and Larissa Bulysheva

Fast-growing online retail market provides convenience for customers. But it makes competition among online retailers fiercer as well. Online retailers need to improve online…

5856

Abstract

Purpose

Fast-growing online retail market provides convenience for customers. But it makes competition among online retailers fiercer as well. Online retailers need to improve online shoppers’ satisfaction level for the purpose of keeping their loyalty. As an important component in online retail market, logistics service affects online shoppers’ satisfaction level. By applying expectation confirmation theory, the purpose of this paper is to explore how customized logistics services (CLS) influences online shoppers’ satisfaction level and whether the relationship between them is moderated by product type.

Design/methodology/approach

Data were collected from Tmall.com, the biggest online retail market in China. Exploratory factor analysis and two-way ANOVA were conducted to analyze the data.

Findings

The results indicate that CLS positively impacts online shoppers’ satisfaction level. But product type does not have moderate effect on the relationship between CLS and online shoppers’ satisfaction level.

Practical implications

Online retail market grows fast. As the number of retailers keeps increasing, competition in this market becomes fiercer. In order to attract new shoppers and increase shoppers’ loyalty, online retailers must make shopper satisfied with their purchase. CLS positively impacts online shoppers’ satisfaction level, online retailers should offer shoppers CLS.

Originality/value

This study examines how customized logistics influences customer satisfaction, and extends literatures related to online customer satisfaction by integrating the factor CLS and opens the way for other studies related to logistics service customization. Furthermore, this study discusses how IoT will improve online retailers’ abilities in providing CLS.

Details

Internet Research, vol. 26 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 4 April 2016

Heng Luo, Minjie Zhu, Sengang Ye, Hanping Hou, Yong Chen and Larissa Bulysheva

Monitoring the real-time temperature, humidity, and physical position status of goods is vital in the cold chain. Diverse logistics technologies and systems have been adopted in…

3335

Abstract

Purpose

Monitoring the real-time temperature, humidity, and physical position status of goods is vital in the cold chain. Diverse logistics technologies and systems have been adopted in the cold chain for monitoring perishable goods. However, these technologies and systems are independent from each other. Data and information in them are not integrated so that information control is not effective. The paper aims to discuss these issues.

Design/methodology/approach

By integrating Internet of Things and tracking technologies, this paper proposes an intelligent tracking system, which is designed to achieve effective and fast live monitoring of goods in the cold chain at the lowest cost and with the largest network capacity and simplest protocols.

Findings

Structure and information platform design mechanism are introduced. The key part of this system is a wireless sensor network built on Zigbee. Wireless sensors located in cold storages or refrigerated trucks are able to collect and transmit live data quickly and efficiently.

Originality/value

Users of the proposed system can easily monitor goods transported in cold chains. In addition, the system assigns specific servers to save historical data for inquiries.

Details

Internet Research, vol. 26 no. 2
Type: Research Article
ISSN: 1066-2243

Keywords

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