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Article
Publication date: 1 April 2005

Gustavo A.C. Guzman and John Wilson

This paper aims to advance a theoretical framework that integrates knowledge management, change management and “soft” issues, focussing on uncovering the nature of “soft” issues

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Abstract

Purpose

This paper aims to advance a theoretical framework that integrates knowledge management, change management and “soft” issues, focussing on uncovering the nature of “soft” issues embedded in knowledge management and change management processes.

Design/methodology/approach

Both empirical work (case study at an electronics contract manufacturing plant) and literature review were used in order to build the proposed theoretical framework.

Findings

It argues that the “soft” dimension assists in better understanding the process of organizational knowledge transfer. In this context, “soft” issues refers to the mutual understanding – of both sender and receiver units – of underlying assumptions, the role of macro‐institutional factors affecting firm level actions (the macro‐micro link) and interpretative aspects that permeate the process of organizational knowledge transfer, including knowledge management and change management issues.

Practical implications

Guidelines for managerial action were formulated in order to make explicit, be aware of and understand embedded “soft” issues. Presented guidelines represent an attempt to uncover the crucial “soft” issues that are usually overlooked by the conventional literature.

Originality/value

This paper offers an alternative framework for guiding both practical intervention and further research on knowledge management‐related issues. It contributes to a better understanding of the process of organizational knowledge transfer.

Details

Journal of Knowledge Management, vol. 9 no. 2
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 February 2003

Gustavo A.C. Guzmán

This paper examines a new model of production in a developing nation, the Electronics Contract Manufacturing Industry. It explores issues related to manufacturing management…

Abstract

This paper examines a new model of production in a developing nation, the Electronics Contract Manufacturing Industry. It explores issues related to manufacturing management, competence building, organisation and implementation of manufacturing best practice. It argues that the understanding of both contextual institutional factors and soft operational issues is crucial for implementing manufacturing practices that support competitiveness building.

Details

Integrated Manufacturing Systems, vol. 14 no. 1
Type: Research Article
ISSN: 0957-6061

Keywords

Article
Publication date: 28 January 2020

Gustavo Morales-Alonso, Guzmán A. Vila, Isaac Lemus-Aguilar and Antonio Hidalgo

Entrepreneurship is the basis of economic development but is somehow limited by the lack of access to financing sources, especially in the crucial moments of start-up early-stage…

Abstract

Purpose

Entrepreneurship is the basis of economic development but is somehow limited by the lack of access to financing sources, especially in the crucial moments of start-up early-stage development. For crossing the so-called “valley of death,” start-ups need to access informal finance sources, such as business angels. This study aims at defining the profile of business angels and comparing it with the existing literature.

Design/methodology/approach

A novel methodology for sampling the business angles population has been used, which extracts data from online social media networks. This allows taking a closer look at informal sources of entrepreneurial finance. A total of 500 real business angels, acting worldwide, from the LinkedIn and Crunchbase databases has been retrieved for this study.

Findings

Results point out that younger investors seem to be entering the entrepreneurial informal finance market. They are mainly males between 40 and 50 years of age, with a previous entrepreneurial record, and more highly educated than previously stated. They tend to have studies from Business Administration and Economics, although they prefer to invest in the ICT sector.

Originality/value

Besides the novel data retrieval technique for analyzing the informal sources of finance, the originality of the work lies in updating the archetype for business angels.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 14 no. 1
Type: Research Article
ISSN: 1750-6204

Keywords

Article
Publication date: 19 March 2020

Robert Ogulin, Gustavo Guzman and Subasinghage Maduka Nuwangi

This paper aims to develop a conceptual taxonomy for building requisite knowledge capabilities for different supply chain network (SCN) types. Specifically, it examines knowledge…

Abstract

Purpose

This paper aims to develop a conceptual taxonomy for building requisite knowledge capabilities for different supply chain network (SCN) types. Specifically, it examines knowledge capabilities required for three types of SCNs: efficient, collaborative and agile SCNs.

Design/methodology/approach

This paper integrates two bodies of thought (i.e. knowledge management and organisational learning) and applies them to SCNs. An abductive research process is used to develop this conceptual taxonomy.

Findings

The conceptual taxonomy details three archetypical knowledge capabilities – exploitation, exploration and ambidextrous. Those knowledge capabilities are required for efficient, collaborative and agile SCNs, respectively.

Research limitations/implications

This paper is conceptual and theory-based. The next stages of the research seek to further strengthen the explanatory value of the taxonomy through empirical validation.

Practical implications

The taxonomy developed in this paper provides a valuable and pragmatic tool for managerial decision-making in the context of SCNs. Specifically, it provides a roadmap for practitioners since the study develops an understanding of the relationship between knowledge capabilities and types of SCNs.

Originality/value

This is one of the earliest studies that attempt to unearth requisite knowledge capabilities for different types of SCNs.

Details

Journal of Knowledge Management, vol. 24 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 30 August 2022

Noof Aldaheri, Gustavo Guzman and Heather Stewart

This study aims to explore how professional–cultural knowledge is reciprocally shared between experienced expatriates and novice local nurses. To address this, the situated…

Abstract

Purpose

This study aims to explore how professional–cultural knowledge is reciprocally shared between experienced expatriates and novice local nurses. To address this, the situated learning in practice lens is combined with social exchange lens.

Design/methodology/approach

An interpretive case study methodology enabled an exploratory approach into the knowledge-sharing practices between experienced expatriates and novice local nurses in Saudi Arabia.

Findings

Insights gained in the fieldwork suggest that professional–cultural knowledge sharing (KS) often occurred through three primary practices, namely, developing a professional–cultural meaning, forming clinical competency development opportunities and intervening in unfamiliar professional–cultural situations. In addition, two micro-level conditions shaped the reciprocity of professional–cultural KS practices between expatriate and local nurses, which were individual differences and situational conditions.

Originality/value

This study advances and improves the understanding of two intertwined but rarely studied aspects of knowledge-sharing practices. The exploratory lens sought and gained rich insights into the knowledge-sharing practices between experienced and novice individuals and expatriate and local individuals.

Details

Journal of Knowledge Management, vol. 27 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 18 December 2019

Omid Haass and Gustavo Guzman

The purpose of this paper is to understand the underlying logics applied by different project evaluation approaches and to propose an alternative research agenda.

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Abstract

Purpose

The purpose of this paper is to understand the underlying logics applied by different project evaluation approaches and to propose an alternative research agenda.

Design/methodology/approach

This paper explores the project evaluation literature via conducting a qualitative research applying systematic literature review and thematic analysis.

Findings

The project evaluation literature has mainly concentrated on the objective aspects of project evaluation and overlooked the subjective aspects that reflect the temporal, dynamic, complex and subjective nature of today’s projects. The authors propose a meta-framework that helps project practitioners to select an appropriate project evaluation criterion for their projects by considering the strengths and limitations of their preferred project evaluation model as well as making project evaluators aware of the underlying logics associated to diverse project evaluation approaches.

Research limitations/implications

This study suggests that new conceptual approaches to deal with some of the major challenges in the project evaluation field. Practice-based views, narrative analysis and actor-network theory are likely to be useful tools to better understand and cope with the projects’ uncertainty and complexity.

Practical implications

The findings of this research assist project management practitioners and particularly project evaluators to enhance their understanding of the subjectivity, complexity and dynamics of current projects. To increase the reflexivity and resilience of project evaluation practice, this study also proposes new directions to apply different criteria, sub-criteria and indicators to the evaluation practice.

Originality/value

The originality of this study relies on transcending the conventional objective and rational approaches prevailing in current project evaluation practices. It proposes a research agenda that pave the way to address the shortcomings of conventional project evaluation practice.

Details

International Journal of Managing Projects in Business, vol. 13 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

Expert briefing
Publication date: 1 November 2021

The debate has been delayed by November 14 midterm elections. However, the budget has already been criticised both by the opposition, which considers the forecasts excessively…

Details

DOI: 10.1108/OXAN-DB265104

ISSN: 2633-304X

Keywords

Geographic
Topical
Article
Publication date: 3 August 2021

Pedro Carmona Pio, Izabela Simon Rampasso, Gustavo Tietz Cazeri, Luis Antonio Santa-Eulalia, Milena Pavan Serafim and Rosley Anholon

The present study aimed to evaluate how Brazilian companies from different sectors are developing human resources practices in the context of Industry 4.0 and which of these…

Abstract

Purpose

The present study aimed to evaluate how Brazilian companies from different sectors are developing human resources practices in the context of Industry 4.0 and which of these practices allows better differentiate of companies.

Design/methodology/approach

After a systematic literature review to identify the most important human resources practices in the context of Industry 4.0, a survey with professionals from human resources area of companies operating in Brazil was carried out. Data analysis was performed through frequency evaluation and CRITIC method (Criteria Importance Through Intercriteria Correlation). CRITIC method was used to identify the practices that best differentiate the studied companies.

Findings

The analysed companies are in different evolutionary stages regarding how human resources management practices are adapting to the Industry 4.0 context. Few companies have presented reliable results to better support the transition process. Practices related to evaluating employee performance in this context, estimating the needs of financial resources and time for the training required by Industry 4.0 and establishing systems to recognise talents among employees who already work for the company are the practices that best differentiate companies.

Originality/value

There are few studies on this topic for Brazilian context. The information presented in this article can be useful for professionals and researchers.

Details

Kybernetes, vol. 51 no. 11
Type: Research Article
ISSN: 0368-492X

Keywords

Expert briefing
Publication date: 6 October 2023

Despite government efforts to negotiate ceasefires and peace agreements with non-state armed groups, attacks on social leaders, candidates and activists in areas where these…

Details

DOI: 10.1108/OXAN-DB282470

ISSN: 2633-304X

Keywords

Geographic
Topical
Article
Publication date: 18 April 2008

Gustavo Guzman and Luiz F. Trivelato

This paper aims to analyse and evaluate the transfer process of codified knowledge (CK) performed under two different approaches: the “socio‐technical” and the “top‐down”. It is…

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Abstract

Purpose

This paper aims to analyse and evaluate the transfer process of codified knowledge (CK) performed under two different approaches: the “socio‐technical” and the “top‐down”. It is argued that the socio‐technical approach supports the transfer of CK better than the top‐down approach.

Design/methodology/approach

Case study methodology was used, in the explanatory and qualitative study. The empirical evidence focused on the development of work standards following ISO 9000 norms at a Steelworks plant. This process was examined as a process of CK transfer.

Findings

First, the socio‐technical approach supports the process of CK transfer better than the top‐down view. Second, CK is a dynamic concept that may need different varying amounts of tacit knowledge in order to enable knowledge codification and assimilation. Three, the examination of the degree of context and task similarity between sender and receiving units needs to be detailed, since small variations in organizational processes might imply significant alterations on informal work practices, a key issue that affects the CK transfer process.

Research limitations/implications

This study, on the one hand, might assist to further develop theories of knowledge transfer, such as Argote's et al. integrative knowledge management framework. On the other hand, it complements Szulanski's research since he did not explore the approach used during the implementation process.

Practical implications

Research finding contain practical advice that can the taken up by practitioners.

Originality/value

By focusing on different approaches to transfer CK, this study has filled a research gap in the CK transfer literature.

Details

The Learning Organization, vol. 15 no. 3
Type: Research Article
ISSN: 0969-6474

Keywords

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