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In the last two decades, a proliferation of business process management (BPM) modeling languages, standards and software systems has given rise to much confusion and obstacles to adoption. Since new BPM languages and notation terminologies were not well defined, duplicate features are common. This paper seeks to make sense of the myriad BPM standards, organising them in a classification framework, and to identify key industry trends.

An extensive literature review is conducted and relevant BPM notations, languages and standards are referenced against the proposed BPM Standards Classification Framework, which lists each standard's distinct features, strengths and weaknesses.

The paper is unaware of any classification of BPM languages. An attempt is made to classify BPM languages, standards and notations into four main groups: execution, interchange, graphical, and diagnosis standards. At the present time, there is a lack of established diagnosis standards. It is hoped that such a classification facilitates the meaningful adoption of BPM languages, standards and notations.

The paper differentiates BPM standards, thereby resolving common misconceptions; establishes the need for diagnosis standards; identifies the strengths and limitations of current standards; and highlights current knowledge gaps and future trends. Researchers and practitioners may wish to position their work around this review.

Currently, to the best of one's knowledge, such an overview and such an analysis of BPM standards have not so far been undertaken.

The purpose of this study is the analysis of a security and privacy requirements engineering methodology. Such methodologies are considered an important part of systems’ development process when they contain and process a large amount of critical information, and thus need to remain secure and ensure privacy.

These methodologies provide techniques, methods and norms for tackling security and privacy issues in information systems. In this process, the utilisation of effective, clear and understandable modelling languages with sufficient notation is of utmost importance, as the produced models are used not only among IT experts or among security specialists but also for communication among various stakeholders, in business environments or among novices in an academic environment.

The qualitative analysis revealed a partial satisfaction of these principles.

This paper evaluates the effectiveness of a security and privacy requirements engineering methodology, namely, Secure Tropos, on the nine principles of the theory of notation.

The paper proposes the development of a graphical architecture description language (ADL) that allows a better understanding of software architectures for nontechnical actors and purposes and, beyond, can serve as a communication tool between domain experts and IT experts, for instance, in a software development process.

The paper follows the methods and guidelines of design science research. By deriving characteristics and general requirements for ADLs from a research literature review and from industry standards, the paper provides a conceptual modeling approach for an ADL. The model design is based on typical requirements and suggestions derived from literature and related work. The application possibilities and advantages are then demonstrated with a usage scenario.

The paper elaborates a user-oriented ADL that makes software architecture comprehensible for stakeholders and end users. It provides a high level of abstraction and, thus, is not restricted to a particular domain. The paper also provides a corresponding modeling editor as well as an underlying catalogue with symbols and rules for the ADL.

As this is a conceptual study, the ADL has not been practically evaluated yet. Thus, the usefulness of this academic approach for the industry remains to be validated.

The elaborated ADL can serve as a language to visualize software architectures, particularly in the business domain, in a comprehensible manner. Still, it retains the structured character of ADLs to facilitate communication on an IT-near level. In including nontechnical actors, the approach broadens the overall application capabilities of ADLs.

This research work aims to expose the detailed construction of a framework for translation between Business Process Modeling and Notation (BPMN) and a citizen process language, named GERAL, so that BPMN and modeling non-experts can publicize their procedural information in an understandable and quality manner. The artifact is built in detail through epistemological rigor derived from empirical evidence and best practices related to the topic of understanding business processes, both based on well-established literature on the subject.

In the case of research involving the construction of an artifact, the design science research (DSR) methodology was used to conduct engineering with an emphasis on the scientific method; for evaluation, the authors used the case study methodology. Data collection is based on documentation analysis, questionnaire, interview and observation. The authors also use references associating DSR with case studies, for greater contextual rigor of the research.

This work presents findings and contributions, both new and also reinforcing others already present (1) use of the principles of Citizen/Plain Language improve instructional communication related to process modeling; (2) the citizen process language GERAL itself; (3) the BPMN pra GERAL guide for process translation; (4) qualitative findings from the observation of the use of the artifact in a real case, with non-experts and (5) a well-founded instance of building a notation with an emphasis on understanding, which can be replicated in other cases.

Future perspectives for conducting the research are presented. As a qualitative research instantiated involving a subjective construct, such as understanding, generalization is partially limited and should be interpreted as a transferability criterion. The evaluation involved participants with complete higher education and graduates, even though from areas not dedicated to process modeling or BPMN, being non-experts. The main indicator was understood with limitations in other aspects, such as formal semantics and precise executability.

The formative research showed improvements to the base artifact, the framework first version, which will consequently be reflected in the guide. The GERAL and the guide were very well received, and all participants were able to translate the proposed model effectively, despite small slips in second notation. The guide improved the participants' perception of transparency and understanding of business processes, making them aware of the benefits of this topic.

The output of the built and researched artifact are understandable models by non-experts in technical languages of business processes. It is an alternative for BPMN models and dubious/long texts. Almost unexpectedly, the guide and its principles awaken an appreciation of understandable procedural communication, that is, it builds an intrinsic motivation in the user of the importance of publicizing his processes and assists in compliance with current data disclosure laws. It also builds informational democratic values of better participation and data absorption, from translators to the target audience.

It presents a qualitative approach to deal with business process modeling and understanding; substantiates in detail, using well-established bases in the literature, the construction of a solution aimed at understanding business processes; offers a translation guide for non-experts and experts interested in disclosing and instructing their procedural information modeled in BPMN.

The purpose of this paper is to propose a four‐level hierarchy model for multimedia documents representation to be used during the dynamic scheduling and altering of multimedia contents.

The four‐level hierarchy model (object, operation, timing, and precedence), offers a fine‐grain representation of multimedia contents and is embedded within a research tool, which is called WEBCAP. WEBCAP utilizes the four‐level hierarchy to synchronize the retrieval of objects in the multimedia document employing Allen's temporal relations, and then applies the Bellman‐Ford's algorithm on the precedence graph to schedule all operations (fetch, transmit, process, and render), while satisfying the in‐time updating and all web workload's resources constraints.

The experimental results demonstrate the effectiveness of the model in scheduling the periodical updating multimedia documents while considering a variety of workloads on web/TCP.

WEBCAP should be enhanced to automatically measure and/or approximate the available bandwidth of the system using sophisticated measurement of end‐to‐end connectivity. In addition, WEBCAP should be expanded and enhanced to examine system infrastructure for more real‐time applications, such as tele‐medicine and e‐learning.

WEBCAP can be used as an XML markup language for describing multimedia presentations. It can be used to create online presentations similar to PowerPoint on desktop environment, or used as an interactive e‐learning tool. An HTML browser may use a WEBCAP plug‐in to display a WEBCAP document embedded in an HTML/XML page.

This paper proposed a dynamic scheduling of multimedia documents with frequent updates taking into consideration the network's workload to reduce the packet lost ratio in the TCP flow, especially in the early stages. WEBCAP can be used to guide distributed systems designers/managers to schedule or tune their resources for optimal or near optimal performance, subject to minimizing the cost of document retrieval while satisfying the in time constraints.

The increase in business process management projects in the past decade has seen an increase in demand for business process modelling (BPM) techniques. A rapidly growing aspect of BPM is the use of workflow management systems to automate routine and sequential processes. Workflows tend to move away from traditional definitions of business processes that can often be forced to fit a model that does not suit its nature. Existing process modelling tools tend to be biased to either the informational, behavioural or object‐oriented aspect of the workflow. Because of this, models can often miss important aspects of a workflow. As well as managing the relationship between the types of model it is important to consider who will be using it, as process models are useful in various ways. The paper aims to address these issues.

This paper reports on a case study in a manufacturing company, where users were surveyed to see which are the notations that are most common in modelling based on two main categories (i.e. behavioural and informational).

The research outcomes showed that there is no prevailing set of standards used for either of these categories, while most users feel the need to use more than one approach to model their system at any given time. Many companies face problems when trying to model the behaviour of human workers in the business processes. Existing techniques are mostly designed at modelling information systems or business processes, and rarely attempt to integrate the two.

This paper proposes the use of a new hybrid modelling methodology, which is an original idea, on existing tools and methodologies. Key authors in the literature recommend against the trend of developing a brand new methodology, so existing tools from each end of the scale were combined to provide a solution which is capable of modelling IS and BP.

The aim of the article is to propose BPMN extensions that facilitate the modeling of Clinical Pathways in a way that enables for various groups of users, the transfer of a much wider range of information in the form of process models without compromising their readability and usefulness.

The paper uses the design science research methodology (DSRM) and covers phases of a design-oriented research project extending BPMN notation for clinical pathway modeling.

The article proposes extensions of BPMN in 5 areas, enabling standardization of the description of business processes of different natures and complexity and in turn meeting the needs and requirements of modeling clinical pathways and, more broadly speaking, knowledge-intensive business processes (kiBPs) in general. As shown by the evaluation carried out among medical personnel, the proposed extensions allow for the readable transfer of a considerably larger body of information relevant to the planned, conducted and assessed therapy (kiBPs) than the current BPMN 2.0 standard.

The BPMN extensions proposed in the article fill the gaps in this notation and do not require users to know many notations, which in practice is unrealistic. Defined extensions to the BPMN specification makes it possible to standardise the description of processes of different natures and levels of complexity. In this way, both simplified models (and views of models) dedicated to users unfamiliar with BPMN and models (or views) using advanced possibilities provided by BPMN can be based on one standard, even if they use only a small part of its possibilities.

The purpose of this paper is to provide a mechanism to characterize web sites, at the conceptualization stage, whose information content can be defined in terms of hybrid conceptual models. Usually in this type of web site, some of the domain information units are modeled in terms of classes/entities while others remain as heterogeneous irregular elements. Web sites built on this type of hybrid conceptual domain are referred to as hybrid web sites in this paper.

The paper characterizes a hybrid web site, at the conceptualization stage – the site of the Virtual Campus of the Universidad Complutense de Madrid. For the characterization of this site the Pipe notation, a notation that has proven to be appropriate when characterizing web sites built on irregular domains, was used. In addition, the Pipe notation was combined with entity‐relationship diagrams to characterize the most homogeneous and regular elements of the web site. The paper also analyzed several alternative notations intended for the characterization of web sites.

It was found that if in hybrid web sites, entity‐relationship diagrams are complemented with other notations able to characterize the most heterogeneous and irregular elements of these web sites, important benefits can be obtained from a modeling point of view. These benefits are later easily translated into an easier evolution and maintenance of the web site.

Only some web applications can be characterized as hybrid web sites. Therefore, there are many web applications whose conceptual domain is best characterized using classes/entities based models.

Persons in charge of modeling web sites must first identify the nature of the information domain of the web site in order to choose the most appropriate modeling mechanism.

This paper explicitly identifies hybrid web sites and provides a notation, which is able to characterize them at the conceptualization stage.

One way to improve the quality of business and software processes is to make them compliant with standard. This paper seeks to explore the suitability of the BPMN and the teaching method for process modeling, which uses SEI CMMI‐SW standard as input and produces software process models as output.

The research approach consists of two parts. First, the students' responses during practical lectures of process modeling were gathered and studied. Then, the teaching process was modified and students' responses were studied again. The second part involves the survey about students' attitude towards BPMN usability and ease of use.

There are two key findings of the study. First, using the SEI CMMI‐SW standard in early phases of software process modeling is not very effective, because it overloads the students with abstract requirements, which are included in the standard. The more effective way is to use the standard in later phases of process modeling, in the phase of assessment and improvement of the process model. The second key finding is that there is a positive attitude among students towards BPMN usage for process modeling.

There is no evidence that this teaching approach can be generalized beyond the population of information science students and academic environment.

The improved teaching method for business and software process modeling can be used in similar environments (practical lectures of process modeling). Although there is no evidence, quality managers from organizations can also benefit from the lesson learned and avoid a less suitable process‐modeling approach.

The paper is useful to all roles in education and businesses, who deal with process models and standards (teachers, business and software analysts, quality managers, process designers).

Public services can be modelled, analysed and implemented using notations and tools for the business process (BP) abstraction. Applying such an explicit approach public administrations (PAs) can better react to the undergoing transformation in service provisioning and they can continuously improve service quality in order to satisfy citizens and business requests, while coping with decreasing budgets. The purpose of this paper is to discuss these issues.

The proposed approach relies on using formal methods, in particular unfolding to analyse the correctness of BP. The paper also compares and selects mapping rules from semi-formal to formal modelling languages; these techniques are presented in the context of the BP Modelling Languages and Petri Net (PN).

Main aim of this paper is to raise the need for formal verification of BP governing the interactions among PAs, which more and more need to be supported by ICT mechanisms, and then are not so much tolerant to errors and imperfections in the process specification. The paper illustrates the main motivations of such a work and it introduces a verification technique of a BP using a mapping of a high-level notation (such as BPMN 2.0) to a formal notation (such as PNs) for which formal analysis techniques can be adopted. In particular the verification step is implemented using an unfolding-based technique.

The paper answers a call for further development of the body of knowledge on effective analysis of BPs, a rapidly emerging field of interest for large and ultra large scenarios, where a clear gap in literature exists. Than the paper shows that formal techniques are mature enough to be applied on real scenarios.