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High corrosion resistance in different concentrations of nitric acid is essential for structural steels to be used for the aqueous reprocessing of spent nuclear fuels with high plutonium content.

In the present study, the corrosion resistance of type 304L stainless steel (SS) with modified composition was evaluated in different concentrations of nitric acid using surface analytical techniques, weight loss method and electrochemical measurements.

Weight loss measurement in boiling 65 per cent nitric acid showed a low corrosion rate value of about 0.2 mm/y (8 mpy) after 240 h exposure. Electrochemical measurements revealed the shift in open circuit potentials as well as corrosion potential toward more noble direction, and the results of electrochemical impedance spectroscopy studies indicated the reduction in the thickness and stability of the passive film with increasing concentration from 6 to 11.5 M nitric acid.

The low corrosion rate observed for this steel is attributed to the higher content of Cr (19 per cent), Ni (10 per cent) and Si (0.3 per cent) and controlled minor alloying elements (S, P, B, C, etc.) in the alloy that contributed to improving the transpassive corrosion resistance and minimizing the intergranular corrosion attack. The X-ray photoelectron spectroscopic analysis revealed the composition of the passive films to be mainly of iron and chromium oxides.

Materials with lower corrosion rates are desirable for applications in nitric acid.

The used of nitric acid creates a severe corrosive environment in chemical or aqueous nuclear reprocessing plants, and hence with a modified composition of type 304L SS resulting in minimizing failure of components are desirable for reducing cost and maintenance.

The present paper is an original work carried out by the authors on the corrosion resistance behaviors of composition modified AISI type 304L SS for nitric acid application. The effects of different nitric acid concentrations were compared to provide understanding on in applicability in boiling and high nitric acid concentrations.

The purpose of this paper is to highlight the status and application of automated acquisition in central university libraries in north India. North India is a loosely defined region consisting of northern parts of India. Significantly, all the libraries are having very rich collections of different types of documents.

Data for the present study have been collected using questionnaire. Interview and observation techniques have also been used to bring more objectivity in the present study. MS-Excel has been used for analysis of the data. Results show that varying levels of progress has been made with respect to implementation of acquisition system in the surveyed libraries.

Expectations of user community have been increased manifold in the wired world. Furthermore, suggest that the staff morale is boost up in the automated environment.

The study covers select academic libraries of north India. Application of various features of acquisition module is examined in this paper along with the staff perspective about automation. Automation process in these university libraries has been started with the selection of different library management software package in different universities. Notably, all the prominent central universities are located in north India.

The evaluation shed light on the current automation scenario in prominent academic libraries of India.

All the surveyed libraries must explore the fullest potentials of all the features available in the software to provide better services. This will help in heading toward and information rich society.

There have been a couple of studies in the past on library automation in academic libraries, but none have intended to cover collection building or acquisition activities in central university libraries of north India.

This study aims to examine the emotional components of brand hate and the variation of emotions across different levels of brand hate.

Study 1 uses in-depth interviews and data triangulation. Studies 2-5 make use of quantitative methods to test and validate the multidimensional structure of brand hate and the variation of its composing emotions.

Study 1 suggests that brand hate is a multidimensional construct comprised of anger-, sadness- and fear-related emotions; possible antecedents and consequences are discussed. The quantitative results from Studies 2-5 confirm the findings in Study 1. A three-factor scale consisting of nine items is developed. The proposed model is tested among different samples and is compared with the currently available brand hate models. In addition, the findings show that emotions weigh differently for different brand hate levels.

This study contributes to the brand hate literature and provides a structure to understand brand hate more thoroughly.

Companies can benefit from the research through a better knowledge of brand hate. Managers can use the multidimensional measurement to detect brand hate and better cope with it.

This study is among the first few attempts to examine the multidimensionality of brand hate and to investigate the variation of emotions in different brand hate levels. This study contributes to a more precise description of the brand hate construct and improves understanding of consumer-brand relationships.

The purpose of this paper is to highlight the central role of bank customers’ engagement as a mediating variable between customer experience and two non-transactional customer behaviors (advocacy and attitudinal loyalty).

To test the hypothesis, a model was designed with two antecedents of bank customer engagement (satisfaction and customer emotions), and two non-transactional behaviors (attitudinal loyalty and customer advocacy). The model was tested on a sample of 1,790 customers of two Spanish banks.

Results confirm bank customer engagement as the mediating variable between customer experience outcomes and non-transactional behaviors.

Banks should design physical spaces with an atmosphere that will have a positive impact on their customers, and pay particular attention to interactions with contact personnel and other customers present at that moment of truth. The new concept of the branch now being introduced looks to the future, transforming it into a place to attend to and advise customers, and designed to encourage and facilitate a more personal and enduring relationship. This transformation includes longer opening hours and a concept that appears to draw from the store model. Its design is more accessible, more agile, more welcoming and more digital, conceived to attract the customer’s attention from the first moment.

The contribution of this research is related to the analysis from a theoretical and empirical perspective of the mediating impact of customer engagement between customer experience outcomes (satisfaction and emotions during the service) and non-transactional behaviors (advocacy and attitudinal loyalty).