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The purpose of this paper is to explore graphic design best practices and approval processes used by librarians.

This paper used an online, qualitative survey to collect data on librarians’ design processes and best practices. The responses were reviewed to determine categories and themes of librarians’ design processes and best practices to gain an understanding of the state of graphic design in libraries.

The majority of the respondents reported that there were no formal guidelines, design committees or approval processes at their libraries. While some librarians were aware of and used graphic design best practices, many respondents were unsure of what constituted a best practice in graphic design.

The paper was exploratory and the respondents cannot be said to be representative of all librarians and, therefore, generalizations to all librarians are not possible.

Findings may help librarians who assume design duties in their libraries in exploring best practices and discussing design approval processes.

This paper is one of the few papers in the library science literature on graphic design as applied specifically to librarians. It increases our understanding of graphic design in libraries.

This paper aims to examine the perceptions of good design attributes and propose a model to estimate their relative importance through fundamental drivers. Design activities must understand and meet customer and producer expectations and deliver products in a profitable manner. Requirements analysis is conducted to understand customer expectations, but in new product development, this information can be available too late in the development cycle. Moreover, customer needs are often unclear to designers at early stages of design, with customers often unable to articulate their requirements or unaware of how a new product may solve problems or create complications. Evaluating non-product-specific drivers to generalized good product design attributes can help designers estimate important factors in early requirements analysis.

Quantification of the weight designers place in their mental models of what makes up a good product is determined from linear regression modeling, providing a more concrete evaluation of inherently subjective perceptions. A survey is deployed using Mechanical Turk^TM to collect perceptions of good product attributes and drivers through product case studies. Data are analyzed using a utility theory framework and importance of attributes is estimated from the importance of drivers.

A generalized model that estimates good design attributes from drivers is presented. This study also demonstrates that non-product-specific attribute importance can be extracted from specific product cases. An application example demonstrating the relative importance of good design attributes is given for different types of watches.

The approach is intended to supplement ordinary product design and development processes, and is not intended to replace market research and concept testing activities. Model coefficient weights are dependent on the quality of the data that was collected, which has limitations. While the current study included confounding variables, introducing interactions into the model could make attribute importance prediction more accurate.

While design requirements analysis is now central to modern design practice, these estimates can be available too late in the development cycle, especially when customers have no experience with the product type. The developed model quantifies design attributes that consumers, manufacturers and society as a whole use to distinguish if a product will be considered well designed. Product designers can better focus their development resources toward good design attributes based on guidance generated from generalized drivers.

Historically, requirements analysis is undertaken specific to the product being designed. This paper provides a model to give designers early guidance in a non-product-specific framework. The framework also considers good design attributes as holistic, including societal and producer concerns. Although all of the proposed good design attributes can be associated with a well-engineered product, it is unnecessary to design a product that performs exceptionally on every attribute. This model provides identification of the handful of attributes that can make the most significant difference for design success.

This study aims to reframe the common concept of post-disaster reconstruction “building back better”, especially in the context of post-disaster housing design.

An Aceh post-tsunami housing reconstruction project is used as a case study with qualitative methodology through in-depth interviews of selected respondents.

The study findings have shown that the term “building back better” is not a familiar term for housing recipients. Whichever different personal background post-disaster survivors come from, whether they are housewife, civil servant, fisherman, university student, businessman or a professional, none have ever heard this phrase. All found it hard to understand the term. This study argues that the “building back better” concept is good in policy but not working in practice. As a result, housing recipients not only were dissatisfied with their new houses but also found that the new housing configurations profoundly altered their traditional way of life. In light of these findings, the paper argues that the concept of “building back better” needs to be reframed to take account of the cultural individual and communal needs and wants of post-disaster survivors.

This study discusses only one aspect of post-disaster reconstruction that is the design of housing reconstruction.

Results from this study provide a practical contribution for reconstruction actors especially designers, architects and planners. It helps them to reconsider the common concepts they have used for post-disaster reconstruction processes particularly in designing housing reconstruction projects.

This study focuses on the question of how tsunami survivors in Aceh reacted to the design of their new post-tsunami houses and what they had done themselves to make their homes a better and nicer place to live within their own cultural needs. This study also sought to understand what motivated the opinions the respondents had about the design of housing reconstruction after the tsunami in Aceh generally. In addition, the study investigated whether survivors knew the phrase and the credo of “building back better” in a post-disaster context.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

This paper discusses efforts to produce instructional support objects for undergraduate students engaged in creating infographics, an alternative assignment growing in popularity at the authors' university.

The authors examined scholarly, professional, trade and open-web sources to identify best practices for design and data visualization for this type of assignment. They categorized their findings and used a preponderance-of-evidence method for final selection of relevant practices. The authors detail the creation of their support products (instructional checklists and example infographics) and offer recommendations for librarians engaged in similar efforts.

Despite the growing popularity of alternative assignments, guidance for best practices in data and design as they relate to student-created infographics is nascent, and best practices for design and data visualization in this context have yet to be concretely identified. Without extant guidance for student-created infographics, the authors developed a checklist of potential best practices for design and data visualization.

The use of alternative projects assigned in lieu of traditional research papers is growing. Additional guidance may be required for students creating non-traditional works as standards and best practices for these projects are under-developed in the academic setting. Librarians will want to consider their role in supporting students assigned to create an alternative project.

A consideration of best practices for data and design visualization for students designing research infographics has not yet been written.

States that, in the industrial context, change needs rigorous control, and product design and development, which are crucial to innovation, need rigorous management. Defines design management as the specific management of the design resources in any business. Suggests, by looking at several case studies, that the importance of design management in product development should be given serious consideration. Concludes that, by paying the correct amount of attention to managing the design of new products, the best option for beating overseas competitors is being used.

Overview All organisations are, in one sense or another, involved in operations; an activity implying transformation or transfer. The major portion of the body of knowledge concerning operations relates to production in manufacturing industry but, increasingly, similar problems are to be found confronting managers in service industry. It is only in the last decade or so that new technology, involving, in particular, the computer, has encouraged an integrated view to be taken of the total business. This has led to greater recognition being given to the strategic potential of the operations function. In order to provide greater insight into operations a number of classifications have been proposed. One of these, which places operations into categories termed factory, job shop, mass service and professional service, is examined. The elements of operations management are introduced under the headings of product, plant, process, procedures and people.

This paper aims to illustrate the extensive benefits of qualitative data analysis as a rarely undertaken process in post-occupancy evaluation surveys. As a result, there is limited evidence of what occupants say about their buildings, especially for operational parameters, as opposed to how they rate them. While quantitative analyses provide useful information on how workers feel about workplace operational factors, qualitative analyses provide richer information on what aspects of the workplace workers identify as influential to their comfort, well-being and productivity.

The authors analysed 6,938 comments from office buildings worldwide on workers’ perception of workplace operational factors: design, storage, needs, space at desks and storage in their work environments. These factors were analysed based on the buildings’ design intent and use, and the associated comments were coded into positive, negative and balanced comments. The authors used a combination of coding, descriptive analysis, content analysis and word cloud to dissect the comments.

The findings showed that whereas workers rated these operational factors favourably, there were significantly more negative comments about each factor. Also, the Chi-square test showed a significant association (p < 0.01) between the satisfaction scale and the type of comments received for all the operational factors. This means that when a factor is rated high in the satisfaction score (5–7), there were fewer negative and more positive comments and vice versa. The word cloud analysis highlighted vital aspects of the office environment the workers mostly commented on, such as open plan design, natural lighting, space and windows, toilets, facilities, kitchens, meeting room booking systems, storage and furniture.

This study highlights the importance of dissecting building occupants’ comments as integral to building performance monitoring and measurement. These emphasise the richness and value of respondents’ comments and the importance of critically analysing them. A limitation is that only 6,938 comments were viable for analysis because most comments were either incomplete with no meaning or were not provided. This underlines the importance of encouraging respondents to comment and express their feelings in questionnaire surveys. Also, the building use studies questionnaire data set presents extensive opportunities for further analyses of interrelationships between demographics, building characteristics and environmental and operational factors.

The findings from this study can be applied to future projects and facility management to maintain and improve office buildings throughout their life cycle. Also, these findings are essential in predicting the requirements of future workplaces for robust workplace designs and management.

The authors identified specific comments on the performance of workplaces across the globe, showing similarities and differences between sustainable, conventional, commercial and institutional buildings. Specifically, the analysis showed that office workers’ comments do not always corroborate the ratings they give their buildings. There was a significantly higher percentage of negative comments than positive comments despite the high satisfaction scores of the operational factors.

Assumptions about an object under study can influence research in many ways. These preconceptions color the researcher’s perspective, and influence the research purpose, the research questions addressed, and the research methods used. This paper identifies and analyzes the following assumptions regarding information systems methodology (ISM) research: the positive impact of methodologies on the process and product of information system design; the irrationality of design practice; the existence of knowledge about good design practice; the ability to communicate design knowledge to practicing designers; and the ability to change the rationality of design practitioners. The impact of these assumptions on ISM research is examined for the purpose of highlighting limitations of past research and identifying more promising directions for the future.

This paper aims to explore professional product designers’ views on creative design and to compare their viewpoints with the related academic literature on product marketing.

To find the designers’ views on creative design, face-to-face in-depth interviews based on repertory grid analysis and semi-structured questions were conducted with 32 professional and award-wining product designers who mostly design for international producers.

Although marketing scholars often approach design as a noun – something that can be viewed and analysed as a bundle of attributes, dimensions or characteristics – professional designers view design differently. To them, design is a verb, a problem-solving process through which they meet the challenges consumers have with products. Comparing professional product designers’ views on design creativity with the main topics in the product marketing literature places scholars’ dispositionalism against designers’ situationalism; it also enables marketing scholars to improve their viewpoints on product design and to bring practical problem-solving and design thinking into their research. This also increases mutual understanding between marketers and designers.

This research enhances the knowledge of marketing scholars, marketers and designers about each other’s perspectives on product design creativity, which will improve their mutual understanding and the business-to-business relationship between marketers and designers.

To the best of the authors’ knowledge, this research is the first study that has attempted to discover product designers’ opinions on the main topics in the related academic literature.