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Article
Publication date: 30 March 2020

George Onofrei, Brian Fynes, Hung Nguyen and Amir Hossein Azadnia

The purpose of this study is to investigate the relationship between investments in quality and lean practices, and their impact on factory fitness. Using concepts originating in…

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Abstract

Purpose

The purpose of this study is to investigate the relationship between investments in quality and lean practices, and their impact on factory fitness. Using concepts originating in the theory of swift even flow, this study asserts that manufacturers, in order to improve their production swiftness and evenness, must leverage the potential synergetic effects between quality and lean practices.

Design/methodology/approach

This research uses data from the Global Manufacturing Research Group (GMRG) survey project (with data collected from 922 manufacturing plants, across 18 countries). The constructs and measurement model were assessed using confirmatory factor analysis (CFA) and the hypotheses were tested using ordinary least square (OLS) models.

Findings

This study highlights that both investments in quality and lean practices have direct impact factory fitness. The results provide insights into the efficacy of the investments in manufacturing practices and their role in augmenting the operational performance. The investments in quality practices were found to enhance the efficacy of investments in lean practices, which in turn impact the factory fitness.

Practical implications

From a practical perspective, the study informs managers on how to leverage investment in quality practices to enhance the impact of lean practice on performance. The results provide empirical evidence to support management decision-making concerning the development of competences in quality and lean practices, which may create competitive advantage.

Originality/value

This study contributes to the quality and lean literature and provides empirical evidence of the synergetic effects between investments in quality and lean practices. The analysis offers a greater understanding of the mechanisms that can be used to maximise the impact of investments in lean practices, from a global perspective. The findings are important to the advancement of theory in operations management, as it integrates three research streams: quality practices, lean practices and swift even flow research.

Details

International Journal of Quality & Reliability Management, vol. 38 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 13 July 2022

Trevor Cadden, Ronan McIvor, Guangming Cao, Raymond Treacy, Ying Yang, Manjul Gupta and George Onofrei

Increasingly, studies are reporting supply chain analytical capabilities as a key enabler of supply chain agility (SCAG) and supply chain performance (SCP). This study…

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Abstract

Purpose

Increasingly, studies are reporting supply chain analytical capabilities as a key enabler of supply chain agility (SCAG) and supply chain performance (SCP). This study investigates the impact of environmental dynamism and competitive pressures in a supply chain analytics setting, and how intangible supply chain analytical capabilities (ISCAC) moderate the relationship between big data characteristics (BDC's) and SCAG in support of enhanced SCP.

Design/methodology/approach

The study draws on the literature on big data, supply chain analytical capabilities, and dynamic capability theory to empirically develop and test a supply chain analytical capabilities model in support of SCAG and SCP. ISCAC was the moderated construct and was tested using two sub-dimensions, supply chain organisational learning and supply chain data driven culture.

Findings

The results show that whilst environmental dynamism has a significant relationship on the three key BDC's, only the volume and velocity dimensions are significant in relation to competitive pressures. Furthermore, only the velocity element of BDC's has a significant positive impact on SCAG. In terms of moderation, the supply chain organisational learning dimension of ISCAC was shown to only moderate the velocity aspect of BDC's on SCAG, whereas for the supply chain data driven culture dimension of ISCAC, only the variety aspect was shown to moderate of BDC on SCAG. SCAG had a significant impact on SCP.

Originality/value

This study adds to the existing knowledge in the supply chain analytical capabilities domain by presenting a nuanced moderation model that includes external factors (environmental dynamism and competitive pressures), their relationships with BDC's and how ISCAC (namely, supply chain organisational learning and supply chain data driven culture) moderates and strengthens aspects of BDC's in support of SCAG and enhanced SCP.

Details

International Journal of Operations & Production Management, vol. 42 no. 9
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 13 July 2020

George Onofrei and Paul Ferry

Blended learning is an emerging trend across many educational settings, adopting the purposeful integration of traditional face-to-face and online teaching to establishing an…

Abstract

Purpose

Blended learning is an emerging trend across many educational settings, adopting the purposeful integration of traditional face-to-face and online teaching to establishing an engaging learning experience for the students. Blended learning provides an ideal platform for the implementation of reusable learning objects (RLOs) as a pedagogical tool to support classroom instruction.

Design/methodology/approach

This study had conducted a quasi-experiment followed by semi-structured interviews to determine if a blended learning approach using RLOs can enhance students’ learning in an undergraduate engineering computer-aided design (CAD) module. This study involved learners studying engineering in two different academic years.

Findings

Students from the first year were taught using traditional face-to-face teaching approach. The cohort of students from the subsequent year adopted a blended learning approach: face to face and access to a series of RLOs. The analysis revealed statistical evidence that the use of blended learning had a significant impact on the students' end of term exam grades in the CAD module in comparison to the students who undertook traditional face-to-face teaching approach. The qualitative findings highlighted the positive impact of RLOs on students’ learning behaviour, engagement and knowledge retention.

Originality/value

This study provided empirical evidence of the benefits of using RLOs as a blended learning tool in engineering domain. From a theoretical perspective, the findings highlighted the importance of good instructional design and sound theoretical underpinning of the pedagogical strategy. From a practical point of view, this study informed academics on how to improve learner's academic achievement using RLOs.

Details

International Journal of Educational Management, vol. 34 no. 10
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 17 September 2020

Hung Nguyen, George Onofrei and Dothang Truong

Research has extensively focused on the cultural differences in supply chain collaboration while neglecting the importance of cultural similarities and compatible goals among…

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Abstract

Purpose

Research has extensively focused on the cultural differences in supply chain collaboration while neglecting the importance of cultural similarities and compatible goals among supply chain members. With the rise of global supply chain network, the choice of supply chain orientation is critical. This study argues that performance differences between these configurations highlight managerial implications for sustainable development.

Design/methodology/approach

Drawing from uncertainty reduction and cognitive social capital theories, this study developed a taxonomy of manufacturing firms based on process alignment between cultural compatibility and supply chain communication. The empirical data used in this study were drawn from the Global Manufacturing Research Group (GMRG) survey project, with data collected from 680 manufacturing companies, across various industry sectors and countries.

Findings

There appeared to be consistent three major configurations: the Proactive, the Initiative and the Reactive. Manufacturers distanced themselves based mainly on communication with customers on events and proprietary information. Communication-cultural compatibility taxonomies influence differently on operations and financial performance. The Initiative, who excelled in communication practices gained significant improvement in efficiency and delivery measures. While Reactive lagged, Proactive aligned in both capabilities to experience higher payoffs in operational and financial measures. The findings offer a step-by-step approach where manufacturers intensify communication with partners for better efficiency and delivery measures, then align cultural practices to obtain financial, quality and innovation performance.

Research limitations/implications

It will be fruitful for future research to examine the evolution of longitudinally. A comparison between developed and developing economies will be of interest.

Practical implications

The findings provide a step-by-step decision-making process for supply chain communication and offer guidance especially for global supply chain managers.

Originality/value

This study adds greater comprehensiveness and richness to the information exchange literature on performance by process aligning to enhance cultural compatibility.

Details

Business Process Management Journal, vol. 27 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 18 December 2023

Hung Nguyen, George Onofrei, Ying Yang, Kevin Nguyen, Mohammadreza Akbari and Hiep Pham

The manufacturing investment shift from developed countries to emerging and developing regions creates further needs for identifying appropriate green certification strategies…

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Abstract

Purpose

The manufacturing investment shift from developed countries to emerging and developing regions creates further needs for identifying appropriate green certification strategies. This study proposes that alignments between green certification practices (GCRs) and process innovation (PIN) could help identify appropriate strategies that national economic development can influence.

Design/methodology/approach

Drawing on the diffusion of innovation theories, this study proposed a taxonomy to examine whether sustainable performance differs depending on the levels of alignment and the role of national economic development. The study uses an empirical survey approach to highlight alignments between GCRs and PIN among developed, developing and emerging economic nations, addressing resource allocation for the world's sustainable development goals (SDGs).

Findings

Manufacturers need to align PIN practices with the level of green certification to achieve sustainable performance. Manufacturers experiencing higher payoffs from various improvements successfully align in GCR and PIN. The alignment between these two concepts can derive different taxonomies, which highlight performance and managerial implications for manufacturers. The manufacturers followed three distinct typologies: minimalist, process active and proactive. Besides, building on the theory of performance frontiers, the findings indicated that manufacturers in developing and emerging economies placed the most substantial GCR effort compared to their counterparts in developed nations. Manufacturers in developed countries are increasingly reaching the “diminishing points” and investing limited resources in GCR just enough to keep their competitive positioning as order qualifiers rather than order winners. Developing economies are catching up very quickly in attaining GCRs and business performance.

Research limitations/implications

This insight is essential for managers to adapt to nations' economic development conditions and appropriately and effectively align resources.

Practical implications

The findings offer a decision-making process and provide straightforward guidelines for supply chain managers' green certification adoption.

Originality/value

In including both PIN and green certification, this paper adds greater comprehensiveness and richness to the supply chain literature.

Details

Business Process Management Journal, vol. 30 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 2 February 2023

Hung Nguyen, George Onofrei, Frank Wiengarten, Ying Yang, Robert McClelland and Mohammadreza Akbari

This study aims to explore the joint effects of environmental customer and green reputation pressures (GRP) on environmental management systems (EMSs), and their linkages to…

Abstract

Purpose

This study aims to explore the joint effects of environmental customer and green reputation pressures (GRP) on environmental management systems (EMSs), and their linkages to environmental and business performance, especially among export manufacturers.

Design/methodology/approach

This study collected empirical data from 437 manufacturers in multiple countries to explore differences in handling environmental customer and reputation pressures among export and domestic manufacturers and the subsequent performance implications.

Findings

The results indicate that although the GRPs might initially enhance firms’ environmental compliance and reputation, they can also support EMSs and sustainable performance. Furthermore, as firms increase their engagement in exports, both environmental customer and GRPs intensify, leading to stronger EMS implementation as well as sustainable performance, mainly in environmental measures.

Practical implications

The findings suggest that the international market orientation is an important context to understand sustainability developments.

Originality/value

The study offers an alternative approach to understanding the environmental customer and GRPs, to accommodate resources for sustainability development.

Details

Supply Chain Management: An International Journal, vol. 28 no. 4
Type: Research Article
ISSN: 1359-8546

Keywords

Article
Publication date: 10 October 2022

Ying Yang, Youssef Kobbacy, George Onofrei and Hung Nguyen

This study aims to explore business strategies adopted by small- and medium-sized enterprises (SMEs) in the UK’s grocery-retail industry to cope with supply chain (SC) disruptions…

Abstract

Purpose

This study aims to explore business strategies adopted by small- and medium-sized enterprises (SMEs) in the UK’s grocery-retail industry to cope with supply chain (SC) disruptions caused by the Covid-19 pandemic.

Design/methodology/approach

The study adopted two phases of research methods. In Phase 1, in-depth interviews were conducted with ten SMEs from England. Whilst abiding by national guidelines on the travel restrictions imposed by the government, in Phase 2 email-based interviews were conducted with 22 SMEs across the UK’s grocery-retail industry. The thematic analysis technique was adopted to analyse the data.

Findings

This study reveals that SMEs need clearer avenues of communication with the government and better resources for learning and training. SMEs also need to expand their implementation of information technology to improve SC collaboration. In the meantime, they need to improve their power positions in SCs and reduce dependence on SC partners.

Originality/value

SMEs in the grocery-retailer industry have been increasingly under pressure to compete with bigger grocery retailers. During the pandemic they have faced great challenges and been looking for strategies to improve their performance. While a major proportion of participants in the grocery-retailer industry are fragmented SMEs, the majority of studies have focussed on larger retailers and end consumers. With the help of the social exchange theory, this research reveals new insights into business strategies to cope with SC disruptions, and offer the foundation for a new line of research on preparation for future disruptions.

Details

Journal of Small Business and Enterprise Development, vol. 30 no. 2
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 8 April 2019

George Onofrei, Jasna Prester, Brian Fynes, Paul Humphreys and Frank Wiengarten

Prior research has shown that operational intellectual capital (OIC) and investments in lean practices (ILP) lead to better operational performance. However, there have been no…

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Abstract

Purpose

Prior research has shown that operational intellectual capital (OIC) and investments in lean practices (ILP) lead to better operational performance. However, there have been no empirical studies on the synergetic effects between OIC components and ILP. More specifically, the question – can the efficacy of ILP be increased through OIC? – has not been studied. Accordingly, the purpose of this paper is to report the empirical results of potential synergetic effects between OIC, as a knowledge-based resource, and ILP.

Design/methodology/approach

The empirical data used for this study were drawn from the fifth round of the Global Manufacturing Research Group survey project (with data collected from 528 manufacturing plants). The hypotheses are empirically tested using three ordinary least square (OLS) models.

Findings

The authors’ findings highlight the importance of leveraging a system of complementary knowledge-based resources (OIC dimensions) and addresses the need for the reformulation of lean theory in terms of the emergent knowledge-based view of the firm. The results facilitate greater understanding of the complex relationship between ILP and operational performance. Building on the contribution of Menor et al. (2007), the authors argue that OIC represents a strategic knowledge-based resource that is valuable, hard to imitate or substitute and, when leveraged effectively, generates superior operational and competitive advantage.

Practical implications

From a managerial standpoint, this study provides guidelines for managers on how to leverage OIC to enhance the efficacy of ILP. The authors argue that firms consider investing in OIC to increase the return from ILP, which, in turn, will enhance their operational performance and provide competitive advantage. The authors findings provide strong evidence of the importance of human, social and structural capital to enhance the efficacy of ILP.

Originality/value

This is the first research paper that extends the application of the intellectual capital theory in lean literature, and argues that the OIC contributes to the efficacy of ILP. The analysis facilitates greater understanding of the complex relationship between OIC dimensions, ILP and operational performance.

Details

International Journal of Operations & Production Management, vol. 39 no. 3
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 15 January 2019

George Onofrei and Brian Fynes

The purpose of this research is to test a model that incorporates investments in quality and Lean practices and production fitness constructs, originating in the theory of swift…

Abstract

Purpose

The purpose of this research is to test a model that incorporates investments in quality and Lean practices and production fitness constructs, originating in the theory of swift even flow (SEF), to provide insights into successful implementation of manufacturing practices.

Design/methodology/approach

This research uses data from the Global Manufacturing Research Group fourth round survey and empirically tests the relationships between investments in Lean practices and improvements in production fitness, using a sample of 844 plants in 17 countries.

Findings

The results highlight that the implementation of Lean practices yields better results on production evenness, when the company has higher levels of investments in quality practices. Therefore, the implementation of quality practices is a prerequisite for achieving higher production fitness.

Originality/value

The findings are important to the development and testing of operations management theory, as it integrates two research streams, manufacturing practices and SEF research, to gain insights into the interplay of manufacturing practices and how it influences the production fitness. For practitioners, this research assesses how better-performing plants compete. It provides operations managers with a better understanding of production fitness and how manufacturing practices foster its development.

Details

International Journal of Lean Six Sigma, vol. 10 no. 1
Type: Research Article
ISSN: 2040-4166

Keywords

Article
Publication date: 7 March 2013

Frank Wiengarten, Brian Fynes and George Onofrei

This paper seeks to report the empirical results examining potential synergetic effects between investments in environmental and quality/lean practices within the supply chain.

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Abstract

Purpose

This paper seeks to report the empirical results examining potential synergetic effects between investments in environmental and quality/lean practices within the supply chain.

Design/methodology/approach

Cross‐country survey data collected by the “Global Manufacturing Research Group” within Europe was utilized to test the hypotheses. Synergetic effects were conceptualized through interaction effects using ordinary least square regression (OLS) analysis.

Findings

Results indicate that synergetic effects between traditional practices such as lean and quality and environmental practices are possible. More specifically, the impact of lean and quality practices on operational supply chain performance can be amplified through environmental practices such as ISO 14001, pollution prevention, recycling of materials and waste reduction.

Originality/value

Although research on the performance impact of environmental practices within the supply chain context has matured over the past years, there is still a scarcity of research exploring their relationship with traditional manufacturing practices such as quality and lean. Underpinned through the resource based view and the concept of complementarity, this study addresses this shortcoming through exploring the impact of environmental practices on the efficacy of quality and lean practices within a supply chain context. This paper will thus be beneficial for supply chain managers developing a case for environmental investments and will further advance research on manufacturing practices within the supply chain context.

Details

Supply Chain Management: An International Journal, vol. 18 no. 2
Type: Research Article
ISSN: 1359-8546

Keywords

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