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The purpose of this study was to investigate a framework for the implementation of freedom of information (FOI) legislation in South Africa, against Article 19’s nine principles of FOI legislation.

This qualitative study used semi-structured interviews to collect data from six experts selected by means of the snowball sampling technique and content analysis. The study used a modified Delphi design consisting of two rounds of interviews.

The results showed that little effort is made by government officials to demonstrate commitment to the implementation of FOI legislation.

The passing of FOI is expected to reduce corruption, increase public participation, reduce the level of secrecy and increase transparency and openness. This is not the case as the implementation of this socioeconomic right in South Africa is faced by numerous challenges, such as a lack of political will, secrecy laws providing for the opposite of what the FOI legislation seeks to achieve, poor legislative interpretation and a lack of clear policies. The study proposes a framework aimed at addressing these challenges.

The study provides a framework for the implementation of FOI legislation. The framework was developed under the guidance of Article 19 principles of freedom of information legislation.

Purpose – The chapter explores the use of freedom of information (ATI/FOI) requests in social science research, with specific focus on using ATI/FOI requests in socio-legal studies, criminal justice studies, and criminology.

Methodology/approach – ATI/FOI requests constitute a novel method of data collection that has methodological and also epistemological implications for researchers.

Findings – The chapter explains how to use ATI/FOI requests in social science as well as how to navigate challenges and barriers ATI/FOI users regularly face.

Originality/value – There is a paucity of writings on use of ATI/FOI requests in socio-legal studies, criminal justice studies, and criminology. The chapter reveals the value of using ATI/FOI in social science and the originality of the data that ATI/FOI requests can result in.

Democratic countries all over the world are embarking on initiatives to empower citizens through public participation. One of the tools used by countries to promote public participation is the enactment and implementation of freedom of information (FOI) legislation, as it is the case with South Africa and Zimbabwe. Despite having legislation reaffirming the need for people’s right to know, practices in South Africa and Zimbabwe indicate the opposite. The purpose of this study is to explore FOI models in South Africa and Zimbabwe, with a view to recommend ways in which people’s right to know can be promoted.

This qualitative study used interviews to collect the data from 12 FOI experts in South Africa and Zimbabwe, who were selected through the snowball sampling technique. Data collected through interviews were supplemented by the data collected through document analysis.

The study concluded that the key role players need to make efforts to ensure that the right to know, which is associated with FOI, is being realised in both countries. FOI legislation, in both countries, is imprecise and needs to be revised to ensure effective implementation.

The study demonstrates that FOI is a necessary tool for people to be involved in decision-making in government. People’s rights to know can be achieved by successfully implementing FOI legislation.

The purpose of this paper is to consider what the impact of the first six months of the Freedom of Information Act has been on archives and records management services in UK public services. The UK Freedom of Information Act was passed in 2000 and came into full operation on 1 January 2005. It gives people, regardless of nationality, a right to be told whether public bodies hold information and to be provided with that information. Similar legislation exists in over 50 countries including the USA, Canada, Australia and Ireland.

The project undertook interviews with four case study organisations: University College London, the Metropolitan Police, Peterborough City Council and Soham Village College. Using the Department for Constitutional Affairs Model Action Plan, the researchers examined leadership and policy, training and awareness, information and records management, customers and stakeholders and systems and procedures.

The research showed that the four case study organisations coped well with the requests they received in the first six months of 2005. However, the systems would not have been robust enough had request levels been higher.

Archives and records management services are a key part of FOI and should take an active role in research to establish best practice.

Agitation for adoption of freedom of access to government information is an emerging issue in Africa and has gathered momentum since 2000 when South Africa passed the first freedom of information (FoI) law in the continent. This paper aims to discuss the extent of passage of FoI laws in Africa, the reality of their implementation in some of the countries and the critical challenges and recommendations.

A document analysis approach was adopted for gathering vital information on the realities and challenges of FoI implementation in Africa. Literature on the concepts, principles and practice of FoI were reviewed, and relevant facts and figures were extracted to buttress the authors’ argument.

Only 14 (25.5 per cent) of the 55 countries in Africa had signed FoI law as on January 31, 2015; 16 (29.0 per cent) are still lobbying, while 25 (45.5 per cent) of the states had no significant plan yet. Political factors like colonial legacy, poor leadership, inexperienced record managers for the implementation of FoI Acts (FoIA), corruption and hydra-headed clauses such as “national security, and other privacy rights” impede access to government records in Africa. The paper recommended among others that African countries should amend restrictive laws that continue to impede full implantation of FoI laws.

Implementation of the provisions in the FoIA in Africa will not be realistic unless those restrictive clauses that hinder citizens from freely accessing government information are reviewed in line with free access to information.

This paper appears to be the first to review the status of FoIA in Africa since the first right to information laws were signed in the continent.

University College London (UCL) ran a research project over 12 months in 2008‐2009, funded by the UK Arts and Humanities Research Council, which examined what the impact of the UK Freedom of Information (FOI) Act 2000 had been on records management services in local government. This paper aims to report on some of the findings of the study, with a focus on the practical records management issues.

The research considered the three perspectives of records managers: institutional FOI; policy managers; and FOI requestors and user communities. Following an extensive literature review, qualitative research methods were used to gather data, specifically semi‐structured interviewing of 27 individuals from 19 different institutions in London and the South East of England and with 11 requestors.

The findings reported in this paper focus on records services in local government, in particular their organisational location and status, and aspects of the management of current and non‐current records, including those in digital formats.

This paper is one of the outputs of a grant‐funded project, which documents the results of research in FOI from a records management perspective and makes a contribution to the wider debate about access to information. It attempts to survey user responses, which has been an overlooked aspect of other FOI and records management research.

There are some implications for good practice in records management policy and systems and in the location of records functions in local government.

Local government is an under‐researched field in respect of information management and FOI, when compared with other parts of the public sector, and this is therefore a significant contribution to knowledge in this field.

In this chapter we present a case study about a bottom-up approach in creating the strategy and action plan for the mainstream implementation of blended learning in one Faculty at a higher education institution in Croatia, and the implications this has on the access and retention of students from equity groups. In previous research the target groups were identified, and the next step was to investigate the specific needs of those groups of students, focusing on creating an effective learning environment. Taking an evidence-informed approach, institutional experts, management and staff developed a strategic framework, covering ICT support, the E-learning system and curriculum development to meet the specific needs of these students. One of the very important goals of mainstreaming widening participation at the Faculty of Organization and Informatics (FOI) is to create an effective learning environment for all students. E-learning is recognized as an important tool in making learning and education more accessible to all students at the FOI. The FOI's Strategy for E-learning contributes to this objective and since FOI is one of the leading faculties in the implementation of E-learning at the University of Zagreb, FOI's approach to E-learning is exemplary within the institution, and it has been taken into account when University of Zageb Strategy was being developed and implemented.

To assess how prepared public bodies are for the implementation of the UK Freedom of Information (FOI) Act in January 2005.

The FOI Act 2000 established a general right of access to information held by public authorities in the UK, subject to certain exemptions. This article reports on research undertaken in the summer of 2004 which sought to establish the state of preparedness in UK public bodies by the assessment of four case studies, comprising a local authority, a national museum, a police force, and a university. Structured interviews were conducted with key staff in each organisation using the Department for Constitutional Affairs’ model action plan for preparing for FOI as the basis. The key aspects of the analysis are leadership, training, records management, customers and systems and procedures.

The investigation has revealed that, overall, the majority of organisations implemented the most basic and immediate changes required to cope adequately in January 2005 when customers were expected to start to request information. Their level of preparedness is therefore limited to tackling the superficial areas of concern, as a result of the short‐term and reactionary approach adopted.

Highlights organisational, legislative and governmental weaknesses in preparing for the FOI Act. This investigation also concludes that the enactment of the proposed new archival and records management legislation is essential to ensure that public bodies are compelled to further improve the provision and management of records.

To argue that developing countries in the Southern African Development Community (SADC) region should embrace the concept of freedom of information to enable better human rights and economic development.

The paper reviews the current situation through discussion of current legislation and proposed policies.

Whereas several theories abound as to why there has been little development in sub‐Saharan Africa, this paper discusses the status of freedom of information legislations within the SADC region and the implications for accountability and transparency in the management of public resources.

The paper suggests the importance of further research into the importance of freedom of information legislation for economic and human rights development.

The paper has practical implication for those considering the potential of freedom of information legislation in developing countries.

Freedom of information has largely taken a back seat amidst several social, economic and political reforms that have been instituted collectively or by individual countries. It is the view of this paper that freedom of information provides an important link for the economic, social and political reform initiatives.

This article presents key findings from a JISC‐funded research project “Developing records management in further education: responding to the requirements of the Freedom of Information Act 2000”, considering issues raised in a study of 15 colleges in northern England in 2003. It highlights difficulties of raising awareness of records management in this context; the value of the “Model action plan for achieving compliance with the Lord Chancellor’s Code of Practice on the management of records in higher and further education institutions”; and barriers to be overcome in institutions where the appointment of a professional records manager is not a possibility. It considers whether preparations for FoI have had an impact on records management in this sector, and whether this is likely to continue or increase in future, after the Act comes into force in England, Wales and Northern Ireland in January 2005.