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1 – 10 of over 11000Olga Dziubaniuk and Maria Ivanova-Gongne
This study aims to explore how Russian-origin immigrant entrepreneurs manage to adapt their business-to-business (B2B) relationship management practices and moral concerns to the…
Abstract
Purpose
This study aims to explore how Russian-origin immigrant entrepreneurs manage to adapt their business-to-business (B2B) relationship management practices and moral concerns to the business ethics of their country of origin and of the host country via the prism of ethical relativism. By focusing on the ethical values of immigrant entrepreneurs in a business relationship context, the study aims to extend the currently limited understanding of these issues in the B2B marketing field.
Design/methodology/approach
A qualitative approach is applied to provide findings from eight in-depth interviews with first-generation Russian entrepreneurs living and doing business in Finland. A narrative approach to the data analysis is used, in particular by applying a thematic analysis of the collected interviews because of the focus on the personal experiences of the interviewees.
Findings
The results illustrate how the immigrant entrepreneurs adapt to ethical values and norms in Russia and Finland and how they enact those values in B2B relationship management in the countries. Immigrant entrepreneurs share several national and ethical backgrounds, which may influence their interaction in international markets, helping them adapt to country-specific business ethics.
Practical implications
The results imply that managers should acquire knowledge on ethical norms at the global level and at the national level, where they aim to expand their business. Productive business relationships involve the premises of honesty, transparency, fairness toward business partners and minimizing opportunism. However, business relations between developed and emerging markets may demand relativism when addressing ethical behavior.
Originality/value
This is one of the few studies that explore the ethical values of immigrant entrepreneurs in the context of international business relationships. The study contributes to the limited literature on ethics in the fields of B2B marketing and immigrant entrepreneurship. The authors encourage further research on ethical values adoption by immigrant entrepreneurs, which is an essential topic in times of increased workforce immigration.
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The purpose of this paper is to pinpoint and analyse ethical issues raised by the dual role of artificial intelligence (AI) in relation to climate change, that is, AI as a…
Abstract
Purpose
The purpose of this paper is to pinpoint and analyse ethical issues raised by the dual role of artificial intelligence (AI) in relation to climate change, that is, AI as a contributor to climate change and AI as a contributor to fighting climate change.
Design/methodology/approach
This paper consists of three main parts. The first part provides a short background on AI and climate change respectively, followed by a presentation of empirical findings on the contribution of AI to climate change. The second part presents proposals by various AI researchers and commentators on how AI companies may contribute to fighting climate change by reducing greenhouse gas emissions from training and use of AI and by providing AI assistance to various mitigation and adaptation measures. The final part investigates ethical issues raised by some of the options presented in the second part.
Findings
AI applications may lead to substantial emissions but may also play an important role in mitigation and adaptation. Given this dual role of AI, ethical considerations by AI companies and governments are of vital importance.
Practical implications
This paper pinpoints practical ethical issues that AI companies and governments should take into account.
Social implications
Given the potential impact of AI on society, it is vital that AI companies and governments take seriously the ethical issues raised by the dual role of AI in relation to climate change.
Originality/value
AI has been the subject of substantial ethical investigation, and even more so has climate change. However, the relationship between AI and climate change has received only limited attention from an ethical perspective. This paper provides such considerations.
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Explains the exogenous and endogenous types of relationshipsbetween ethics and economics in neoclassical and non‐neoclassicalframework. Studies market consequentialism…
Abstract
Explains the exogenous and endogenous types of relationships between ethics and economics in neoclassical and non‐neoclassical framework. Studies market consequentialism, deontological preferences and polity‐market (ecology) interactions in recent developments in economic theory and political philosophy. A review of literature is covered. From these studies, bordering ethics and economics, is evolved the contrasting methodology and world view of an endogenous theory underlying the interface between ethics and economics. The underlying principle of ethical endogeneity of this new paradigm is treated with an institution‐economy interface by addressing the issue of sustainability. A simple mathematical formulation is done to show how ethics can be methodologically endogenized in a scientific framework for theory, policy development and institutionalism. Examines Canada′s Green Plan in light of the exogenous and endogenous ethical relationships. The critique is developed and ethico‐economic policy‐theory alternatives are proposed.
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The exogenous and endogenous types of relationships between ethicsand economics are explained in neoclassical and non‐neoclassicalframeworks. Market consequentialism…
Abstract
The exogenous and endogenous types of relationships between ethics and economics are explained in neoclassical and non‐neoclassical frameworks. Market consequentialism, deontological preferences and polity‐market (ecology) interactions are brought out to configure the theoretical perspectives of the endogenous theory underlying the interface between ethics and economics. The principle of ethical endeogeneity is treated in an institution‐economy interface by addressing the issue of sustainability. In this respect a simple mathematical formulation is done to show how ethics can be endogenized in a scientific framework for theory, policy development and institutionalism. Critically examines Canada′s Green Plan in light of the exogenous and endogenous ethical relationships. Develops the critique and proposes ethico‐economic policy‐theoretic alternatives.
This study aims to examine the value orientations of New Zealand agribusiness investors and how these orientations influence their reactions to the environmental and social…
Abstract
Purpose
This study aims to examine the value orientations of New Zealand agribusiness investors and how these orientations influence their reactions to the environmental and social implications of agribusinesses.
Design/methodology/approach
In the context of the New Zealand agricultural sector, the views of investors as published in print and broadcast media between 2018 and 2022 are gathered. The study uses qualitative content analysis to analyse the data. The study is based on the value-belief-norm theory.
Findings
The study reveals that New Zealand agribusiness investors express concern about the environmental (biospheric) and social (altruistic) impacts of the agribusiness sector, prompting calls for greater transparency, climate adaptation and ethical investment options. Additionally, they actively support local businesses to benefit their communities and preserve cultural heritage. Despite these biospheric and altruistic tendencies, investors also prioritise financial and non-financial interests (egoistic). This highlights a nuanced perspective guiding their investment choices – a balance between self-interest and contributing to the greater good. This signals a shift towards socially and environmentally responsible investment practices driven by multifaceted values.
Research limitations/implications
The findings of this study highlight the role of non-pecuniary motives, like values, in determining the relevance of environmental and social information.
Practical implications
The study’s findings offer insight to agribusinesses on how investors’ value orientations shape their investment decisions. This understanding can guide businesses in framing a reporting strategy that enhances the likelihood of investors perceiving reporting as relevant and persuasive, thereby attracting more investments. In turn, this tailored reporting approach assists investors in making well-informed decisions in assessing the environmental and societal risks of agribusinesses.
Originality/value
The study offers a framework explaining how agribusinesses can increase the likelihood of investors finding firms reporting relevant and persuasive, leading to increased investments in environmentally and socially sustainable practices.
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Marc Sardy, J. Mark Munoz, James Jianmin Sun and Ilan Alon
The purpose of this paper is to explore the ethical dimensions in China. It reviews the extant business ethics literature on China, collects data on ethical conduct from a large…
Abstract
Purpose
The purpose of this paper is to explore the ethical dimensions in China. It reviews the extant business ethics literature on China, collects data on ethical conduct from a large Chinese university, and analyzes the data to examine emerging trends.
Design/methodology/approach
Factor analysis and multidimensional scaling (MDS) are applied to an established survey instrument after reliability is confirmed.
Findings
Principal‐components factor analysis uncovers six main factors. MDS further reduces the explanatory variables into four ethical dimensions, while increasing the number of useable observations. These four dimensions are then correlated with some demographic and psychographic variables. Results reveal four quadrants with different characteristics: Quadrant I “Unsympathetic, ethically challenged, self centered” have lower grade‐point index (GPA); Quadrant II “Ethically challenged, other directed” have higher GPA, watch more TV, and are more likely to be female; Quadrant III “Community orientation, ethically centered” are more likely to be female with higher class ranking and Quadrant IV “Challenge avoidance, controlling, religious” are more likely to have a lower GPA and lower level of religiosity.
Research limitations/implications
Inferences from this paper may be limited to the sample group. Further expansion of the paper may suggest additional insights.
Originality/value
Ethics is often ignored in China's business education. While well researched in the USA, this topic is rarely studied in China. This is of concern to businesses looking for managers in the Chinese market and for individuals and researchers who want a framework to better understand ethical dimensions of Chinese management.
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Byoung Kwon Choi, Hyoung Koo Moon and Wook Ko
The purpose of this study is to examine how an organization's ethical climate positively relates to its financial performance by considering an organization's innovation, a…
Abstract
Purpose
The purpose of this study is to examine how an organization's ethical climate positively relates to its financial performance by considering an organization's innovation, a support for innovation and performance evaluation.
Design/methodology/approach
Data were collected from employees and managers of 41 subsidiaries of a conglomerate in South Korea through survey questionnaires.
Findings
The results indicate that an organization's ethical climate is positively related to financial performance, and its positive relationship is mediated by an organization's innovation. The result also shows that a support for innovation has the moderating effect, such that the positive influence of an organization's ethical climate on its innovation increases when a support for innovation is high. However, this study fails to find the moderating effect of performance evaluation.
Research limitations/implications
There might be the issue of generalizability, because the sample of this study is on the sample of a conglomerate in South Korea. Future research with different types of organizations in other nations is needed.
Practical implications
This study indicates that an organization's ethical climate can be a critical predictor of its innovation as well as financial performance. In this regard, organizations should pay attention to employees' perceptions of the organization's ethical climate.
Originality/value
This study explains the mechanisms on how an organization's ethical climate is related to its financial performance, and provides implications for organizations strivings for ethics in developing countries such as South Korea.
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Jordyn Hrenyk, Mike Szymanski, Anirban Kar and Stacey R. Fitzsimmons
Multicultural individuals are those who identify with two or more cultures, such as Chinese-Canadians, Turkish-Germans, or Arab-Americans. They are more likely to see multiple…
Abstract
Multicultural individuals are those who identify with two or more cultures, such as Chinese-Canadians, Turkish-Germans, or Arab-Americans. They are more likely to see multiple sides of an ethical dilemma than monocultural individuals, who identify with one culture. This tendency toward ethical relativism – where ethics are seen to be relative to the context – could help multicultural individuals excel as ethical global leaders. Global leaders must manage the ethical tensions inherent in their multinational operations by understanding multiple ethical perspectives. Multiculturals’ inclination toward relativism may be driven by the structure or content of their cultural identities. The identity structure argument is based on the patterns in which individuals mentally organize their cultural identities, while the identity content argument is based on the degree to which individuals endorse relativism as a result of having internalized cultural schemas with relativist norms. We offer an exploratory test of these dual hypotheses, and find evidence to support the identity structure, but not the identity content argument. Specifically, multicultural individuals who separate their cultures are more likely to exhibit relativism in decision-making than those who integrate them. This indicates that identity patterns can drive relativism. In contrast, individuals who identify with high relativism cultures are not more likely to endorse relativism than those who identify with low relativism cultures, indicating a lack of evidence for identity content driving relativism. These findings have implications for hiring or placement managers who seek global leaders who are likely to see more than one side of an ethical issue.
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Hatice Camgöz-Akdağ, H. Pınar İmer and K. Nazlı Ergin
The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to…
Abstract
Purpose
The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments in relation to quality characteristics for increasing internal customer satisfaction.
Design/methodology/approach
The integration of SERVQUAL into QFD has been used to set the success factors to improve quality in the textile industry. One of the largest textile companies in Turkey provided the sample. A SERVQUAL-type of questionnaire was used and a total of 32,938 questionnaires were distributed both manually and online, 24,551 usable were received, comprising a response rate of 77.31 percent.
Findings
Findings of the QFD application suggest internal customer focus as having the highest weight score of almost 12 percent improvement. In addition, improvements in technical requirements of politeness and process communication have a 9 percent impact each on internal customer satisfaction criteria.
Research limitations/implications
QFD technique is able to provide companies with a better understanding of internal customer expectations and translate these into appropriate service specifications and perform existing process assessment.
Originality/value
This paper is a first attempt that applies this integrative approach to a different type of industry, thus offering practical and applied information for professionals engaged in academia and as practitioners.
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