Search results
11 – 20 of over 10000Jinbi Yang, Choon Ling Sia, Libo Liu and Huaping Chen
Social commerce sites offer fertile ground for users to communicate product information. Given that such sites have the potential to transform the way of doing business, it is…
Abstract
Purpose
Social commerce sites offer fertile ground for users to communicate product information. Given that such sites have the potential to transform the way of doing business, it is clearly important for academics to understand user information sharing on social commerce sites. Existing research has considered motivations as core elements of user information sharing in online communities. The purpose of this paper is to advance the theoretical understanding of user information sharing by investigating differences in motivations between the different user types of social commerce sites: sellers and buyers, and the impact on social commerce.
Design/methodology/approach
The authors conducted an empirical study by analyzing data from a social commerce site in China, including panel data (n=892) and survey data (n=913).
Findings
This research showed that user type (i.e. sellers and buyers) plays an important moderating role in user information sharing: sellers exert a positive moderating effect on utilitarian and social motivations, while buyers are found to have a positive moderating effect on hedonic motivation.
Research limitations/implications
This study contributes to existing literature, not only by exploring the antecedents of user information sharing on social commerce sites from utilitarian, hedonic and social dimensions, but also by providing an evaluation of user types (i.e. sellers and buyers). The authors believe that the results of this study offer important and interesting insights for IS research and practice.
Practical implications
This study will enhance social commerce site managers’ understanding of better features for information sharing and differences in motivation between sellers and buyers. This could improve the effectiveness of encouraging strategies and help social commerce sites be more sustainable in the highly competitive contemporary environment.
Originality/value
Based on social exchange theory and motivation theory, this paper takes user types into account, and postulate that user type (i.e. sellers and buyers) plays a moderating role in the relationships between motivations (i.e. utilitarian, hedonic and social motivation) and user information sharing intention on social commerce sites.
Details
Keywords
Nayel Al Hawamdeh and Malek AL-edenat
The purpose of this paper is to empirically investigate the moderating effect of humble leadership on the relationship between different intrinsic and extrinsic motivational…
Abstract
Purpose
The purpose of this paper is to empirically investigate the moderating effect of humble leadership on the relationship between different intrinsic and extrinsic motivational factors and employee’s knowledge-sharing intention.
Design/methodology/approach
Responses of 236 employees in public organisations in the country of Jordan were collected via the completion of an online survey. The study data was analysed using structural equation modelling.
Findings
This study found that humble leadership support positively moderated the effect of intrinsic motivational factors (i.e. self-efficacy and enjoyment) on KS intention, while such leadership does not moderate the relationship between extrinsic motivational factors (i.e. rewards and reciprocity) and KS intention.
Originality/value
This study increases the understating of the conditions under which employees’ knowledge-share by exploring the moderating effect of humble leadership behaviour on motivational factors and KS intention in public organisations, particularly in the context of a developing country.
Details
Keywords
Vincenzo Cavaliere, Sara Lombardi and Luca Giustiniano
This paper aims to investigate, following previous studies on knowledge-sharing (KS) processes that consist of knowledge donating (KD) and knowledge collecting (KC), the…
Abstract
Purpose
This paper aims to investigate, following previous studies on knowledge-sharing (KS) processes that consist of knowledge donating (KD) and knowledge collecting (KC), the relationship between KS processes and KS enablers to understand the effect of organizational, individual and technological factors.
Design/methodology/approach
The study is based on a Web survey. Data were collected from a sample of 759 knowledge workers selected from 23 knowledge-intensive manufacturing companies exposed to international markets and located in Tuscany (Italy). The analysis is based on multivariate regression models considering KD and KC as dependent variables.
Findings
The results show that individual, organizational and technological factors matter to KS. Specifically, the paper reports that individual-level enablers and supportive leadership have a positive effect on both sub-processes of knowledge sharing. Further, the organic management system has a strong and positive impact on KD, while the efficacy of information and communication technology solutions is positively related to KC.
Research limitations/implications
Although based on a geographically bounded perimeter, the analysis allows some generalizations. In fact, the paper proposes a set of enablers that empirically link micro- and macro-organizational mechanisms to KS.
Practical implications
The evidence described can help improve the organizational management of KS and, consequently, support managers dealing with organizational design aimed at successful KS.
Originality/value
The paper presents original results by combining individual, organizational and technological variables in the explanation of KS. It could be a basis for further studies.
Details
Keywords
Peyman Akhavan, S. Mahdi Hosseini, Morteza Abbasi and Manuchehr Manteghi
The purpose of this paper is to examine the influence of socio-psychological factors from different theoretical perspectives, as well as the roles of technological and cultural…
Abstract
Purpose
The purpose of this paper is to examine the influence of socio-psychological factors from different theoretical perspectives, as well as the roles of technological and cultural facilitators on knowledge sharing (KS) behaviors and whether it leads to superior employees’ innovative work behaviors.
Design/methodology/approach
Partial least squares analysis was used to investigate the research model based on a survey of 257 employees from 22 high-tech companies (including companies in pharmaceutical, nano technological, biotechnological, aviation, and aerospace industries) in Iran.
Findings
The results supported the effects of three motivational factors, i.e. perceived loss of knowledge power, perceived reputation enhancement, and perceived enjoyment in helping others, and two social capital factors, i.e. social interaction ties and trust, on employees’ attitude toward KS. Findings also indicated that employees’ KS behaviors enhance their innovative work behaviors.
Research limitations/implications
Since the survey used cross-sectional data and samples here were limited to some Iranian companies, the results of this study may prove not to be generalizable and should be confirmed using larger samples and/or longitudinal studies.
Practical implications
The findings provide useful insights into how managers should encourage employees’ KS attitudes, intentions, and behaviors to foster innovative work behaviors of employees.
Originality/value
This study is one of the first attempts to fill the void in integrative research for examining relationships among KS determinants, behaviors, and outcomes.
Details
Keywords
Gangeswari Tangaraja, Roziah Mohd Rasdi, Maimunah Ismail and Bahaman Abu Samah
– This paper aims to propose a conceptual model of knowledge sharing behaviour among Malaysian public sector managers.
Abstract
Purpose
This paper aims to propose a conceptual model of knowledge sharing behaviour among Malaysian public sector managers.
Design/methodology/approach
An extensive literature review method was used to identify and analyse relevant literature in order to propose a knowledge sharing model.
Findings
The authors identified three potential predictor groups of knowledge sharing behaviour among Malaysian public sector managers. The groups are intrinsic motivational factors, extrinsic motivational factors and organisational socialisation factors. The paper proposes organisational commitment as the mediating variable between the identified predictors and knowledge sharing behaviour (knowledge donating and knowledge collecting).
Research limitations/implications
The paper offers a number of propositions, which leads to a knowledge sharing model. Future research should validate and examine the predictive power of the proposed model.
Practical implications
Upon model validation, the paper could offer practical interventions for human resource development (HRD) practitioners to assist organisations towards fostering knowledge sharing behaviour. The paper highlights the importance of employee’s organisational commitment in order to engage in organizational-related behaviours such as knowledge sharing.
Originality/value
The paper used a new approach in theorising knowledge sharing behaviour by integrating the General Workplace Commitment Model, Self-Determination Theory and Social Capital Theory. The suggestion of public service motivation as one of the intrinsic motivational factors could provide new insights to the HRD practitioners on fostering knowledge sharing behaviour in the public service subject to model validation.
Details
Keywords
Jang Bahadur Singh, Rajesh Chandwani and Mayank Kumar
This research aims to explore the factors that affect the adoption of Web 2.0 among knowledge workers. The research specifically investigated the role of factors related to both…
Abstract
Purpose
This research aims to explore the factors that affect the adoption of Web 2.0 among knowledge workers. The research specifically investigated the role of factors related to both knowledge seeking and knowledge sharing, in the context of Web 2.0 use by health care professionals.
Design/methodology/approach
For this research, a cross-sectional survey design was adopted. The data were analyzed using the partial least square-structural equation modeling.
Findings
The results confirmed that the intention to adopt Web 2.0 depends upon both the knowledge-seeking and the knowledge-sharing attitudes. However, between the two, it is knowledge-sharing factors that are more important. Health care professionals tend to share knowledge driven by intrinsic motivators rather than by extrinsic motivators. On the other hand, knowledge-seeking attitude was determined by usefulness of knowledge and was not affected by the effort involved.
Research limitations/implications
All the respondents were health care professionals from India, and convenience sampling was used to reach them. This may limit the generalizability of the findings.
Practical implications
This research provides useful insights on implementing Web 2.0-based knowledge management systems, specifically for health care professionals. Particularly, it emphasizes the need to focus on reinforcing intrinsic motivators like self-efficacy and the joy of sharing.
Originality/value
It is perhaps the first study that integrates the factors related to knowledge sharing and seeking in a single theoretical model, thereby presents and tests a more realistic model of knowledge management.
Details
Keywords
Brenda Killingsworth, Yajiong Xue and Yongjun Liu
This paper aims to examine interrelations of the team environment factors of trust and affiliation and the motivation factors of perceived reciprocal benefits and importance of…
Abstract
Purpose
This paper aims to examine interrelations of the team environment factors of trust and affiliation and the motivation factors of perceived reciprocal benefits and importance of enjoyment to determine how they influence knowledge sharing within loose-linked global virtual teams.
Design/methodology/approach
The study involved 115 business students from three large universities located in the USA, China and Peru being assigned to global virtual teams of between three and four members in one phase and between four and seven members in a second phase. Students were required to work in virtual teams using telecommunication tools to complete assigned cases.
Findings
Trust, reciprocal benefits and enjoyment are significantly related to positive attitude toward knowledge sharing. Positive attitude, enjoyment, age, nationality and computer experience are positively related to knowledge sharing behavior. Affiliation is not found to significantly affect positive knowledge sharing attitude. Gender is not related to knowledge sharing behavior.
Practical implications
Understanding how trust, affiliation and motivation influence positive attitude and knowledge sharing behavior can assist managers in developing intervention strategies that improve team environments to support knowledge sharing behavior.
Originality/value
This paper contributes to the advancement of theory by extending the current knowledge sharing research to virtual team environments with diverse cultural backgrounds and by considering both extrinsic and intrinsic motivation factors, including the importance of enjoyment in loose-linked environments of global virtual teams.
Details
Keywords
Chao-Min Chiu, Hsin-Yi Huang, Hsiang-Lan Cheng and Jack Shih-Chieh Hsu
The purpose of this paper is to examine the complex relationships between common bond attachment, common identity attachment, self-esteem and virtual community citizenship…
Abstract
Purpose
The purpose of this paper is to examine the complex relationships between common bond attachment, common identity attachment, self-esteem and virtual community citizenship behavior (VCCB). This study identifies two broad categories of VCCB: citizenship behaviors directed toward benefitting other individuals (VCCBI) and citizenship behaviors directed toward benefitting the virtual community (VCCBC).
Design/methodology/approach
The authors apply partial least squares structural equation modeling to test the hypotheses, using a sample of 388 valid responses.
Findings
The results indicate that common bond attachment and common identity attachment have a significant effect on self-esteem, which, in turn, has a significant effect on VCCBI and VCCBC. The results also indicate that common bond attachment has a significant effect on VCCBI, and that common identity attachment has a significant effect on VCCBC.
Originality/value
This study contributes to a better understanding of VCCBs through common identity and common-bond theory, social identity theory and the stimulus-organism-response framework.
Details
Keywords
Cedric Hsi-Jui Wu and Ali Mursid
This paper aims to investigate how motivation aspects including expected organizational rewards (EOR) and enjoyment in helping others (EHO) drive umrah travelers’ participation…
Abstract
Purpose
This paper aims to investigate how motivation aspects including expected organizational rewards (EOR) and enjoyment in helping others (EHO) drive umrah travelers’ participation. Furthermore, it verifies the effect of umrah travelers’ participation on loyalty and assesses the perceived value and umrah travelers’ satisfaction emerging in this relationship.
Design/methodology/approach
The survey uses the purposive sampling method. Data analysis uses confirmatory factor analysis and structural equation modeling with a total sample of 438 umrah travelers.
Findings
The results show that EOR and EHO affect umrah travelers’ participation; umrah travelers’ participation has a direct effect on umrah travelers’ loyalty; and all the relationships between umrah travelers’ participation, perceived value, satisfaction and loyalty are significant.
Originality/value
This study contributes to the theory of religious tourism particularly in identifying the motivation aspects as the antecedents of umrah travelers’ participation beyond religiosity. Furthermore, this study provides the theory of umrah travelers’ participation and loyalty and proposes that perceived value and satisfaction emerge in this relationship.
目的
本研究框架调查了动机方面的内容, 包括预期的组织奖励(EOR)和帮助他人的愉悦感(EHO)是如何推动朝圣旅游者的参与的。 此外, 它验证了朝圣旅游者参与对忠诚度的影响, 并评估了这种关系中出现的感知价值, 以及朝圣旅行者的满意度。
设计/方法/途径
调查采用目的抽样方法。 共收集了438位朝圣旅游者的样本, 采用验证性因素分析和结构方程模型进行数据分析。
发现
结果表明, EOR和EHO影响朝圣旅游者的参与; 朝圣旅游者的参与会直接影响朝圣旅游者的忠诚度; 朝圣旅游者的参与、感知的价值、满意度和忠诚度之间的所有关系都很显著。
独创性/值
这项研究为宗教旅游学理论做出了贡献, 特别是在确定动机方面, 是超越宗教信仰来讨论朝圣旅行者参与度的先驱研究。 此外, 这项研究提供了朝圣旅游者的参与和忠诚度的理论, 并提出在这种关系中出现了感知的价值和满意度。
Propósito
Este trabajo investiga cómo los aspectos motivacionales, incluidas las recompensas organizacionales esperadas (EOR) y el placer de ayudar a otros (EHO), impulsan la participación de los viajeros “umrah”. Además, verifica el efecto de la participación de dichos viajeros sobre la lealtad y evalúa el valor percibido y satisfacción, que emerge en esta relación.
Diseño/metodología/enfoque
La encuesta utiliza el método de muestreo intencional. El análisis de los datos, emplea análisis factorial confirmatorio y modelos de ecuaciones estructurales (SEM), sobre una muestra total de 438 viajeros “umrah”.
Resultados
Los resultados arrojan que, EOR y EHO afectan a la participación de los viajeros “umrah”; Que la participación de dichos viajeros tiene un efecto directo en la lealtad de los mismos; y todas las relaciones entre la participación de los viajeros de “umrah”, el valor percibido, la satisfacción y la lealtad son significativas.
Originalidad/valor
Este estudio contribuye al turismo religioso y sus teorías, particularmente en la identificación de los aspectos de motivación y los antecedentes de la participación de los viajeros “umrah”, más allá de la propia religiosidad. Además, este estudio proporciona a la literature, el análisis sobre la participación y lealtad de los viajeros “umrah”, y propone que el valor percibido y la satisfacción de los mismos, sean elementos a considerer en esta relación.
Details
Keywords
Yong Wu and Weidong Zhu
Knowledge sharing has been recognized as a positive force for the survival of an organization but the factors that promote or discourage knowledge sharing behaviors in the…
Abstract
Purpose
Knowledge sharing has been recognized as a positive force for the survival of an organization but the factors that promote or discourage knowledge sharing behaviors in the organizational context are poorly understood. The purpose of this paper is to enhance our collective understanding of the factors affecting knowledge sharing behaviors of knowledge workers in the organizational context.
Design/methodology/approach
Drawing from multiple streams of research including social psychology, organizational learning, knowledge management, information systems and so forth, this research developed an integrated theoretical model. The Theory of Planned Behavior model, motivation theory, social exchange theory, economic exchange theory and self determination theory were employed here. In total, 180 responses from ten companies in China were collected.
Findings
The theoretical model was validated within the context of a single empirical study. The findings provided significant statistical support for the research model, accounting for about 60 percent of the variance in the behavioral intention to share knowledge and 41 percent variance in the actual knowledge sharing behavior. In total, 11 of the 12 hypothesized relationships were supported.
Originality/value
This exploratory research attempted to fill the void in the integrative research by investigating the most crucial factors that influence the knowledge sharing behaviors of knowledge workers.
Details