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Article
Publication date: 4 July 2024

Li Jiaxuan, Du Xiuxiu and Chu Jiewang

The purpose of this study is to quantify and evaluate the efficiency of knowledge services public libraries (PLKS) in China and to analyze the factors affecting the efficiency of…

Abstract

Purpose

The purpose of this study is to quantify and evaluate the efficiency of knowledge services public libraries (PLKS) in China and to analyze the factors affecting the efficiency of PLKS. The focus of this study is to explore the characteristics and changing trends of PLKS and how to improve the efficiency of PLKS. The conclusions drawn in this paper are expected to provide important references for academic research and practical exploration in related fields.

Design/methodology/approach

This study constructs a three-stage process of PLKS. On this basis, the efficiency is analyzed by using the Super-NSBM model, and the influencing factors of PLKS are analyzed by using OLS. Finally, through the comprehensive interpretation of the measured data and the existing social development conditions, the authors put forward relevant recommendations.

Findings

In the first stage, the PLKS in China meets the basic requirements, but there is an obvious waste of resources in the second stage. In addition, China’s public libraries show obvious regional differences in knowledge service efficiency. Finally, it was found that economic and technological factors can increase the efficiency of PLKS, but the increase in the number of university students will reduce the efficiency of PLKS.

Originality/value

In this study, the authors provide an exhaustive deconstruction and explanation of PLKS, which leads to the proposal of a three-stage PLKS efficiency conversion process. Furthermore, the authors identify a diverse set of quantifiable metrics that are readily accessible for open collection. Notably, the authors correlated the efficiency of PLKS with the influencing factors, exploring PLKS from a new perspective and enriching the research related to PLKS.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 14 August 2024

Adenike Elizabeth Ajisebutu, Adebowale Jeremy Adetayo, Mariam Kehinde Alawiye and Bosede Olufunmilayo Makinde

The purpose of this study is to evaluate the perceived usefulness and satisfaction levels of undergraduate students with respect to university library portal services…

Abstract

Purpose

The purpose of this study is to evaluate the perceived usefulness and satisfaction levels of undergraduate students with respect to university library portal services, specifically within selected universities in South-West Nigeria.

Design/methodology/approach

A descriptive survey research design was used to investigate the perceived usefulness and satisfaction levels among undergraduate students regarding university library portal services. Data were collected through surveys administered to 658 undergraduate respondents across multiple universities in South-West Nigeria.

Findings

The findings indicate that undergraduate students’ top reasons for using the portal were for tasks such as locating research materials, accessing databases, requesting bibliographies and checking the library catalog. Library computers and school information and communication technology center computers were identified as the most preferred access point, followed by computer labs and campus Wi-Fi networks. Undergraduates rated the portals as highly useful, particularly for saving time locating resources, checking material status and patronizing the library. High satisfaction was reported for services such as attending workshops, events and receiving research support through the portals workshops. Moderate satisfaction levels existed for accessing policies/hours, the institutional repository and renewals of books online. A strong positive correlation (r = 0.785, p < 0.05) was found between perceived usefulness and satisfaction.

Originality/value

This study contributes to the understanding of undergraduate students’ perceptions regarding the utility and satisfaction of university library portal services in the context of South-West Nigeria. It underscores the importance of aligning portal services with students’ academic and research needs to enhance overall satisfaction levels. In addition, it provides insights into areas where improvements can be made to further enhance the effectiveness and satisfaction derived from these services.

Details

Digital Library Perspectives, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 26 December 2023

Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Weijun Hu and Xia Yang

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding…

Abstract

Purpose

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding and analyzing the significant changes, patterns and trends in the subject as they are represented in academic papers is the goal of this research.

Design/methodology/approach

Using bibliometric methodologies, this study gathered and examined a large corpus of research papers, conference papers and related material from several academic databases.

Findings

Starting with Artificial Intelligence (AI), the Internet of Things (IoT), Big Data (BD), Augmentation Reality/Virtual Reality and Blockchain Technology (BT), the study discusses the advent of new technologies and their effects on libraries. Using bibliometric analysis, this study looks at the evolution of publications over time, the geographic distribution of research and the most active institutions and writers in the area. A thematic analysis is also carried out to pinpoint the critical areas of study and trends in emerging technologies and smart libraries. Some emerging themes are information retrieval, personalized recommendations, intelligent data analytics, connected library spaces, real-time information access, augmented reality/virtual reality applications in libraries and strategies, digital literacy and inclusivity.

Originality/value

This study offers a thorough overview of the research environment by combining bibliometric and thematic analysis, illustrating the development of theories and concepts during the last ten years. The results of this study helps in understanding the trends and future research directions in emerging technologies and smart libraries. This study is an excellent source of information for academics, practitioners and policymakers involved in developing and applying cutting-edge technology in library environments.

Article
Publication date: 31 May 2024

Shanjida Alam and Shamima Yesmin

Internships are widely used as one of the best learning tools for professional practice. The purpose of this research paper is to comprehend to what extent the LIS interns become…

Abstract

Purpose

Internships are widely used as one of the best learning tools for professional practice. The purpose of this research paper is to comprehend to what extent the LIS interns become competent with practical tasks through this program, current facilities offered by the internship-offering institutions and their plan in this regard.

Design/methodology/approach

This study used a mixed-method approach. To examine LIS students’ practical experience, this study conducted a survey. Participants were 110 students having internship experience from the LIS bachelor’s degree offering universities of Bangladesh. For qualitative data, representatives of internship-offering institutions were interviewed.

Findings

Results indicate that there is a certain lack of coordination between theoretical knowledge with practical demonstrations. Some essential ICT-based tasks missed out from this program like library automation software (e.g. KOHA); online-based cataloging such as Machine Readable Cataloguing, Resource Description and Access; digital library software (Greenstone); Institutional Repository software (Dspace, EPrint, etc.); virtual library services; radio frequency identification, etc. which should be taken into consideration in internship modules. Including faculty members and practitioners is suggested for a model internship framework ensuring ever-advanced LIS education. There is no significant difference between interns’ gender with their satisfaction level.

Research limitations/implications

The major limitation of this study is the absence of coverage of faculty perceptions regarding Internships. As in the higher education institution, the three stakeholder groups’ subsets, namely, faculty members, practitioners and students are parallelly important to take any initiative.

Practical implications

The input from interns will assist the industries in redesigning their modules in light of interns’ feedback to best prepare interns for the competitive job market.

Originality/value

Internship in LIS education is not a new research area; however, research attempts to show students’ experience along with organizations’ preparedness in offering internships is new in nature.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 17 April 2023

Qingyu Li, Jenny Wong and Dickson K.W. Chiu

This paper investigates school library services in the digital age for students with dyslexia and explores the impact of current library services on students’ learning.

Abstract

Purpose

This paper investigates school library services in the digital age for students with dyslexia and explores the impact of current library services on students’ learning.

Design/methodology/approach

A qualitative study with semi-structured interviews was designed according to the LAFE (Look and listen, Assistance and accessibility, Format and fit, and Environment) framework for learners with dyslexia and the 5E instructional model and conducted with 11 school librarians.

Findings

Results indicated that participants lacked knowledge of dyslexia for appropriate library services. Awareness, IT skills, school administration, funding and parental attitudes would influence the library’s tailored services to dyslexic children, despite the rich resources in these participants’ libraries, including paperbacks, digital resources and electronic devices. Adaptations are necessary to provide accessible services, especially by applying digital technologies, and school libraries can positively impact students’ reading interests, promote knowledge inquiry and strengthen information literacy skills.

Originality/value

While students with dyslexia spend significant time in schools, limited studies focus on school library services in the digital age, especially in Asia. This study fills the gap by systematically exploring the issue with the 5E instructional model.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 23 September 2024

Paul Samwel Muneja

This study aims to assess the effectiveness of online e-resource marketing tools used by university libraries to market e-resources. The specific objectives of this study were to…

Abstract

Purpose

This study aims to assess the effectiveness of online e-resource marketing tools used by university libraries to market e-resources. The specific objectives of this study were to uncover the e-resources that are showcased by university libraries, find out instructions posted by libraries to facilitate access and utilization of e-resources, examine marketing tools used, examine how current and relevant marketing messages and test the functionality of the marketing tools used.

Design/methodology/approach

An exploratory research design was used to assess the effectiveness of e-resources marketing tools. The study population included all public university libraries in Tanzania. The sample was purposively selected to include all publicly funded libraries as they work under similar management environments. Data collection involved the evaluation of online marketing tools using a matrix checklist.

Findings

It was revealed that most university libraries use websites for showcasing e-resources. The commonly used social media for marketing e-resources is Facebook followed by Instagram while Twitter and Ask a Librarian are the least used. The results further show that only a few universities provide instructions on how to access and use e-resources. The findings indicate that universities had active communication platforms for marketing e-resources. Furthermore, less than 50% of marketing messages are active and current. It is recommended that marketing e-resources should be integrated into the library’s plans and strategies and this should be informed by library policies.

Research limitations/implications

Given that, this study involved Tanzanian public university libraries, it is possible that the findings do not represent the same situation in all academic university libraries in the nation.

Originality/value

This study assesses the effectiveness of online tools used to market e-resources in university libraries in Tanzania. It reveals the e-resources that are showcased online, the instructions provided on how to access the e-resources and the functionality of the marketing tools. Unlike the previous research, which primarily focused on evaluating the Web-based tools in university and college libraries, this study focused on public libraries in the country. The results will not only contribute to the theoretical and practical understanding of the functionality of the marketing tools but also provide actionable insights to decision-makers in libraries in marketing their e-resources.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 23 September 2024

Shakeel Ahmad Khan, Khurram Shahzad and Abida Perveen

This study aims to identify the status of virtual library system development in university libraries. It also attempted to examine the availability of virtual library services and…

Abstract

Purpose

This study aims to identify the status of virtual library system development in university libraries. It also attempted to examine the availability of virtual library services and reveal the challenges being faced by university librarians of Punjab province, Pakistan in providing virtual library services.

Design/methodology/approach

The study used a quantitative research method by using a questionnaire to address the study’s objectives. In total, 62 university libraries in Punjab province, Pakistan were the population of the study. A purposive sampling technique was applied to gather the required data from the respondents.

Findings

Results showed that most of the study’s respondents are well aware of the potential benefits of virtual library systems in universities for the delivery of innovative smart services to library patrons. The libraries delivered different virtual library services to meet the diverse needs of the library patrons. The respondents faced the challenges of funding, expertise, technical support, leadership, strategic planning and training to adopt virtual library systems and services in university libraries.

Originality/value

The study has provided a framework based on empirical findings of the study to efficiently adopt virtual library systems and services in university libraries for the delivery of smart services to end users. It has provided pertinent theoretical and practical implications.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 21 March 2024

Carla Chalhoub and Ibrahim Farah

This paper aims to study the after-effects of the crises hit by the Lebanese population and the solutions implemented to alleviate the ensuing problems on resource sharing in…

Abstract

Purpose

This paper aims to study the after-effects of the crises hit by the Lebanese population and the solutions implemented to alleviate the ensuing problems on resource sharing in Lebanese libraries.

Design/methodology/approach

Questionnaire to academic libraries. Nine libraries in Lebanon offer resource sharing services; all nine are academic. A self-administered questionnaire was sent to these nine libraries; eight responded. A semi-quantitative approach was used to analyze the responses. The questionnaire was administered through Microsoft Forms. The form was designed to include dichotomous questions for the sake of quantitative analysis and a short answer format that allowed responders to provide additional details. American University of Beirut Data. The access services department at the American University of Beirut Jafet Library compiles on a daily basis interlibrary loan statistics. The compiled data were divided into two groups: duration of two fiscal years prior to June 2020; and from June 2020 to June 2022. June 2020 was used as a cutoff date after which the interlibrary loan initiatives in response to COVID-19 were implemented. The services that were analyzed were RSCVD, OCLC WorldShare ILL profiled groups, Emergency Temporary Access Service for HathiTrust members and Open Access Services from vendors.

Findings

Libraries in Lebanon were able to continue providing resource-sharing services with a minimal budget due to four major initiatives and through the help of the international resource-sharing community.

Originality/value

Limited publication about inter library loan in Lebanese Libraries. The pandemic hit economies worldwide; however, Lebanon got hit by three synergetic crises, and the initiatives were instrumental in drastically reducing resource sharing expenditure without affecting the interlibrary loan fill rate.

Details

Information Discovery and Delivery, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-6247

Keywords

Article
Publication date: 9 August 2024

Mohd Ismail Abidin, K. Kiran and Samsul Farid Samsuddin

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Abstract

Purpose

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Design/methodology/approach

This qualitative approach involved semi-structured interviews with decision-makers, chief librarians and library managers from five selected public universities.

Findings

Thematic and qualitative data analysis produced several key themes based on (1) disaster preparedness involving policies, plans, asset protection, risk management, coordination of disaster management and preparative measures; and (2) disaster response involving strategies for information and communication access, community engagement, emergency response teams and procedures, and resource availability.

Practical implications

The findings are expected to be useful for policymakers in formulating policies and guidelines for library disaster management plans.

Social implications

The interruptions of academic library services during a disaster may result in the disruption of the information sources and social information networks of students, academics and researchers alike. Effective disaster management is also the library’s responsibility to protect collections that belong to society at large.

Originality/value

This is one of the first attempts in disaster management research to focus on the preparedness and responses of academic libraries in Malaysia in the face of disasters. Therefore, the results of this study can be used as a baseline for policymakers to prepare policies, guidelines and manuals for management in the event of a disaster.

Details

Library Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 4 April 2023

Yajun Guo, Yiming Yuan, Shuai Li, Yiruo Guo, Yiyang Fu and Zihan Jin

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in…

1154

Abstract

Purpose

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in using metaverse-related technologies to serve patrons and try to find the factor that may affect the application of metaverse-related technologies in libraries at this stage.

Design/methodology/approach

To gather information about how and whether libraries use metaverse-related technologies such as three-dimensional (3D) technology, radio frequency identification (RFID), virtual reality augmented reality (AR) and artificial intelligence (AI) in their services. Firstly, the authors visit 150 US urban library websites that are members of the Urban Libraries Council. Secondly, the authors calculate the proportion of services provided by urban libraries that use metaverse-related technologies and introduce outstanding cases. Lastly, the authors discuss the factors that influence the application of metaverse-related technologies in urban libraries in the United States based on data published by the Institute of Museum and Library Services.

Findings

Metaverse-related technologies have been widely used in US urban libraries, but there are differences in the popularity of the applications of different technologies. In all, 84% of libraries use 3D technology, mainly in 3D printing services and 3D model building services; 76% of libraries use virtual and augmented reality technologies in their services, mainly concentrated in head-mounted VR device experiences, AR device experiences, virtual tours and virtual exhibitions; 62% of libraries use Internet of things (IoT) technology, mainly in self-checkout machines and book location services. However, AI technologies are less used in libraries, with 28% of libraries mentioning the applications of AI in their services, mainly focusing on intelligent search, virtual assistants and robot librarians. In addition, this study finds that library operating expenditures and population served do not affect the application of metaverse-related technologies in libraries.

Originality/value

This paper provides updated statistical data on the use of metaverse-related technologies in US urban libraries and aims to help library managers understand the overall applications and best practices. With this as an inspiration, they could formulate corresponding development plans to better serve their communities with metaverse-related technologies.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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