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This study aims to provide an overview of the state-of-the-art in efficiency measurement within higher education (HE). Specifically, it seeks to gather all relevant articles on the topic and subsequently categorize these studies using a flowchart based on two core aspects of the topic.

This study employs bibliometric and content analyses to conduct a systematic literature review. The Preferred Reporting Items for Systematic Review (PRISMA) framework is used to identify the search protocol, followed by analyses to classify and categorize articles.

The bibliometric analysis identifies prominent themes, methodologies and literature gaps. The content findings highlight key insights on higher educational institution (HEI) efficiency, including organizational structures, services and operational activities.

This research contributes to the existing knowledge by synthesizing global literature on HEI’s efficiency. Utilizing the flowchart developed by the authors, the study captures the state-of-the-art based on two critical aspects: methodologies and content. Insights from the analysis and subsequent classification of previous literature provide valuable directions for future research.

The pivotal aspect of aircraft assembly lies in precise measurement accuracy. While a solitary digital measuring tool suffices for analytical and small surfaces, it falls short for extensive synthetic surfaces like aircraft fuselage panels and wing spars. The purpose of this study is to develop a “combined measurement method” (CMM) that enhances measurement quality and expands the evaluative scope, addressing the limitations posed by singular digital devices in meeting measurement requirements across various aircraft components.

The study illustrated the utilization of the CMM by combining a laser tracker and a portable arm-measuring machine. This innovative approach is tailored to address the intricate nature and substantial dimensions of aircraft fuselage panels. The portable arm-measuring machine performs precise scans of panel components, while common points recorded by the laser tracker undergo coordinate conversion to reconstruct the fuselage panel’s shape. The research outlines the CMM’s measurement procedure and scrutinizes the data processing technique. Ultimately, the investigation yields a deviation vector matrix and chromatogram deviation distribution, pivotal in achieving enhanced measurement precision for the novel CMM device.

The use of CMM noticeably enhances fuselage panel assembly accuracy, concurrently reducing assembly time and enhancing efficiency compared to conventional measurement systems.

The research’s practical implication lies in revolutionizing aircraft assembly by mitigating accuracy issues through the innovative digital CMM for aircraft synthetic structure type product (aircraft fuselage panel). This ensures safer flights, reduces rework and enhances overall efficiency in the aerospace industry.

Introducing a new aircraft assembly accuracy compensation method through digital combined measurement, pioneering improved assembly precision. Also, it enhances aerospace assembly quality, safety and efficiency, offering innovative insights for optimized aviation manufacturing processes.

This study aims to investigate the efficiency of Indian commercial banks from 2002 to 2018 using the stochastic frontier analysis.

This study uses the parametric approach of the stochastic frontier to examine the technical efficiency of banks acknowledging exogenous shocks, omitted variables and measurement errors, filling a gap in the existing financial literature. The scope of this study was constrained to 71 scheduled commercial banks to make it manageable and productive with 1,036 observations.

The results show that the mean technical efficiency of new private banks remained constant at 92.7% during the study period because of technology diffusion in banking systems. The technical efficiency of the nationalized, old private and foreign banks has enhanced over the period because of the efficient utilization of various innovative information technology services such as mobile banking, cheque truncation system, magnetic ink character recognition. However, the foreign banks are still laggards with a mean technical efficiency of 81.7%. The empirical findings suggest that new private sector banks depict higher efficiency than nationalized, old private and foreign banks.

This study’s sample represents all categories of banks (public, private and foreign) including the banks that merged or consolidated during the period of study. To achieve the desired results, the authors incorporate the consolidated and merged banks in their data set. Further, the authors excluded all scheduled small finance banks and scheduled payment banks from their analysis, as these entities commenced operations post-2015. Additionally, the authors also excluded regional rural banks because of their distinct mandate aimed at servicing the rural populace and agricultural sector.

This study contributes to the literature on the performance of conventional banks in general and emerging markets, in particular, using the most recent data and covering a relatively long period using the stochastic frontier approach.

The concept of productivity is central to performance management and decision-making, although it is complex and multifaceted. This paper aims to describe a methodology based on the use of Big Data in a cluster analysis combined with a data envelopment analysis (DEA) that provides accurate and reliable productivity measures in a large network of retailers.

The methodology is described using a case study of a leading kitchen furniture producer. More specifically, Big Data is used in a two-step analysis prior to the DEA to automatically cluster a large number of retailers into groups that are homogeneous in terms of structural and environmental factors and assess a within-the-group level of productivity of the retailers.

The proposed methodology helps reduce the heterogeneity among the units analysed, which is a major concern in DEA applications. The data-driven factorial and clustering technique allows for maximum within-group homogeneity and between-group heterogeneity by reducing subjective bias and dimensionality, which is embedded with the use of Big Data.

The use of Big Data in clustering applied to productivity analysis can provide managers with data-driven information about the structural and socio-economic characteristics of retailers' catchment areas, which is important in establishing potential productivity performance and optimizing resource allocation. The improved productivity indexes enable the setting of targets that are coherent with retailers' potential, which increases motivation and commitment.

This article proposes an innovative technique to enhance the accuracy of productivity measures through the use of Big Data clustering and DEA. To the best of the authors’ knowledge, no attempts have been made to benefit from the use of Big Data in the literature on retail store productivity.

This paper aims to present an example of the measurement of airport efficiency, a topic of great interest in civil aviation today. The methodology used is data envelopment analysis (DEA) and the Malmquist Index. The calculation of airport efficiency with up-to-date data for each period is of great importance in the context of sustainability. The study selected ten airports with high air traffic in Turkey as the sample set. The objective of this study is to evaluate the current state of airport efficiency, identify the sources of inefficiency and make appropriate policy recommendations based on the findings obtained.

The study is based on DEA and Malmquist Index Analysis. The number of personnel and terminal size data of ten selected decision-making units (DMU) are used as inputs, while passenger, cargo and aircraft traffic data are used as outputs. A five-year period, spanning from 2018 to 2022, is considered as the data set in the study.

Upon analysis of the data from the ten airports included in the study, it was found that the current input-output combination yielded efficient results, with the exception of certain characteristics, such as the impact of seasonal conditions or tourism. Concurrent with the growth in aircraft, passenger and freight traffic, the number of personnel employed at these airports has also increased. It was concluded that technological efficiency is of paramount importance for each airport, and that investments in technology should be increased.

A separate assessment was conducted for each of the ten airports included in the study sample. Each airport was evaluated in terms of its strengths and weaknesses, and areas of low efficiency were identified. Consequently, more general conclusions were reached than airport-specific evaluations.

In order to ensure the long-term sustainability of the sector, it is essential that the efficiency measurements of airports are calculated using up-to-date data on a regular basis. The results obtained from these calculations provide guidance for the strategic plans to be implemented in the long term, as well as for the solution proposals for operational problems. In this context, this study not only provides information to policymakers and airport managers about the current situation, as it includes recent data, but also contributes to the literature in this sense, as it includes policy recommendations.

The study aims to enhance energy efficiency within the high-energy consuming construction industry. It explores the spatial-temporal dynamics and distribution patterns of total factor energy efficiency (TFEE) across China’s construction industry, aiming to inform targeted emission reduction policies at provincial and city levels.

Utilizing a three-stage super-efficiency SBM-DEA model that integrates carbon emissions, the TFEE in 30 Chinese provinces and cities from 2004 to 2019 is assessed. Through kernel density estimation and exploratory spatial data analysis, the dynamic evolution and spatial patterns of TFEE are examined.

Analysis reveals that environmental investments positively impact TFEE, whereas Gross Regional Product (GRP) exerts a negative influence. R&D expenditure intensity and marketization show mixed effects. Excluding environmental and random factors, TFEE averages declined, aligning more closely with actual development trends, showing a gradual decrease from east to west. TFEE exhibited fluctuating growth with a trend moving from inefficient clusters to a more even distribution. Spatially, TFEE demonstrated aggregation effects and characteristics of space-time transition.

This research employs the three-stage super-efficiency SBM-DEA model to measure the total factor energy efficiency of the construction industry, taking into account external environment, random disturbances, and multiple effective decision-making units. It also evaluates energy efficiency changes before and after removing disturbances and comprehensively examines regional and temporal differences from static and dynamic, overall and phased perspectives. Additionally, Moran scatter plots and LISA cluster maps are used to objectively analyze the spatial agglomeration and factors influencing energy efficiency.

This paper aims to define the efficiency achieved by urban transport companies in Spain concerning the resources they use, considering the type of management used for implementation, public-private, and size.

This study consisted of an analysis of the efficiency of 229 public-private urban transport operators during the period 2012–2021 using Data Envelopment Analysis, the Malmquist Index and inference estimators to determine productivity, efficiency change into Pure Technical Efficiency Change (PTECH), and scale efficiency change.

Based on the efficiency analysis, the authors concluded that of the 229 companies studied, more than 35 were inefficient in all analysed periods. Considering the sample used, direct management is considered significantly more efficient. It cannot be concluded that the size of these companies influences their efficiency, as the data show unequal development behaviours in the studied years.

This study provides arguments on whether there is a significant difference between the two types of management in the urban transport sector. It also includes firm size as a study variable, which has not been previously considered in other studies related to urban transport efficiency. Efficiency should be a crucial factor in determining funding allocation in this sector, as it encourages operators to optimize and improve their services.

As some data to evaluate the efficiency of bank branches is qualitative or uncertain, only grey numbers should be used to calculate the efficiency interval. The combination of multi-stage models and grey data can lead to a more accurate and realistic evaluation to assess the performance of bank branches. This study aims to compute the efficiency of each branch of the bank as a grey number and to group all branches into four grey efficiency areas.

The key performance indicators are identified based on the balanced scorecard and previous research studies. They are included in the two-stage grey data envelopment analysis (DEA) model. The model is run using the GAMS program. The grey efficiencies are calculated and bank branches have been grouped based on efficiency kernel number and efficiency greyness degree.

As policies and management approaches for branches with less uncertainty in efficiency are different from branches with more uncertainty, considering the uncertainty of efficiency values of branches may be helpful for the policy-making of managers. The grey efficiency of branches of one bank is examined in this study using the two-stage grey DEA throughout one year. The branches are grouped based on kernel and greyness value of efficiency, and the findings show that considering the uncertainty of data makes the results more consistent with the real situation.

The performance of bank branches is modeled as a two-stage grey DEA, in which the efficiency value of each branch is obtained as a grey number. The main originality of this paper is to group the bank branches based on two grey indexes named “kernel number” and “greyness degree” of grey efficiency value.

This study analyses the effects of firm efficiency on firm performance and how controlling shareholders moderate the link between the two variables.

This study employs data envelopment analysis to estimate firm efficiency and the panel regression method to assess the hypothesised relationships among 1,295 firm-year observations of publicly listed firms in Malaysia from 2015 to 2019.

The results indicate that firm efficiency (technical efficiency, pure technical efficiency and scale efficiency) has mixed relationships with firm performance (return on assets, market-to-book ratio and operating cash flows), all of which are being moderated by controlling shareholdings.

This study highlights the importance of assessing firm efficiency as the key success factor for improving firm performance. Industrial managers should manage efficiently their resources or operating costs in achieving their corporate financial goals. Moreover, this study notes the presence of controlling shareholders, who can be either self-interested or company goal aligned.

This study suggests becoming efficient in transforming inputs into outputs is a prerequisite before investigating accrual-based and cash-based firm performance measures, and the presence of controlling shareholders matters in these regards.

This study aims to conceptualize, rethink and systematize methods used for measurement and evaluation (M&E) corporate communication.

The reflection is based on 462 key English-language books and papers devoted to M&E in the fields of corporate communication and public relations from the 1970th to 2023. Keywords in the titles and abstracts found the necessary materials. A critical analysis of the central concepts, models and methods described in the literature was conducted. As a result, a new model that unifies and structures the M&E toolkit is proposed for discussion.

Despite the significant contribution to developing a wide range of M&E models, they are still not perfect and universal. In addition, this system of approaches is continuously self-evolving and changing under the influence of digital innovations, so it requires steady rethinking and updating. On the other hand, most previous studies focused on communication management processes, losing focus on communication aspects. This led to the need for an alternative view based on proven theories to fill this gap. The proposed model combines quantitative and qualitative M&E methods for the five main components of corporate communication (communicator, audience, content, channels and result), covering a wide range of tools, from statistical and sociological research to big data analysis and neuro research.

This work contributes to developing the M&E theory of corporate communication, systematizing existing methods and opening new research perspectives. From a practical point of view, companies can use the presented approach for a more accurate and objective internal evaluation of the main components of corporate communication.