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The purpose of this paper is to propose a framework for data analytics where everything is grey in nature and the associated uncertainty is considered as an essential part in data collection, profiling, imputation, analysis and decision making.

A comparative study is conducted between the available uncertainty models and the feasibility of grey systems is highlighted. Furthermore, a general framework for the integration of grey systems and grey sets into data analytics is proposed.

Grey systems and grey sets are useful not only for small data, but also big data as well. It is complementary to other models and can play a significant role in data analytics.

The proposed framework brings a radical change in data analytics. It may bring a fundamental change in our way to deal with uncertainties.

The proposed model has the potential to avoid the mistake from a misleading data imputation.

The proposed model takes the philosophy of grey systems in recognising the limitation of our knowledge which has significant implications in our way to deal with our social life and relations.

This is the first time that the whole data analytics is considered from the point of view of grey systems.

This paper aims to establish a novel three-way decisions-based grey incidence analysis clustering approach and exploit it to extract information and rules implied in panel data.

Because of taking on the spatiotemporal characteristics, panel data can well-describe and depict the systematic and dynamic of the decision objects. However, it is difficult for traditional panel data analysis methods to efficiently extract information and rules implied in panel data. To effectively deal with panel data clustering problem, according to the spatiotemporal characteristics of panel data, from the three dimensions of absolute amount level, increasing amount level and volatility level, the authors define the conception of the comprehensive distance between decision objects, and then construct a novel grey incidence analysis clustering approach for panel data and study its computing mechanism of threshold value by exploiting the thought and method of three-way decisions; finally, the authors take a case of the clustering problems on the regional high-tech industrialization in China to illustrate the validity and rationality of the proposed model.

The results show that the proposed model can objectively determine the threshold value of clustering and achieve the extraction of information and rules inherent in the data panel.

The novel model proposed in the paper can well-describe and resolve panel data clustering problem and efficiently extract information and rules implied in panel data.

The proposed model can deal with panel data clustering problem and realize the extraction of information and rules inherent in the data panel.

Although the applications of grey system theory have been prosperous in the engineering field, there are very few applications to the management field. We argue that this theory is worthy of promotion to the management field. Therefore, the main purpose of this study is to demonstrate the application of grey relation analysis, one part of the grey system theory, by analyzing the topic of service quality and customer satisfaction. Customers of the auto repair industry were chosen to find out the grey relation order of Parasuraman et al.’s ten factors. Tries to prove whether or not service quality and customer satisfaction are two different constructs. Finally, tries to verify the relative importance of technical quality and functional quality on service quality and customer satisfaction. The following is an enumeration of the important conclusions: each quality factor has a different effect upon service quality; each quality factor has a different effect upon customer satisfaction; service quality and customer satisfaction are different constructs in the minds of the consumers; technical quality and functional quality are of equal importance to service quality and customer satisfaction.

The purpose of this paper is to construct some negative grey relational analysis models to measure the relationship between reverse sequences.

The definition of reverse sequence has been given at first based on analysis of relative position and change trend of sequences. Then, several different negative grey relational analysis models, such as the negative grey similarity relational analysis model, the negative grey absolute relational analysis model, the negative grey relative relational analysis model, the negative grey comprehensive relational analysis model and the negative Deng’s grey relational analysis model have been put forward based on the corresponding common grey relational analysis models. The properties of the new models have been studied.

The negative grey relational analysis models proposed in this paper can solve the problem of relationship measurement of reverse sequences effectively. All the new negative grey relational degree satisfying the requirements of normalization and reversibility.

The proposed negative grey relational analysis models can be used to measure the relationship between reverse sequences. As a living example, the reverse incentive effect of winning Fields Medal on the research output of winners is measured based on the research output data of the medalists and the contenders using the proposed negative grey relational analysis model.

The definition of reverse sequence and the negative grey similarity relational analysis model, the negative grey absolute relational analysis model, the negative grey relative relational analysis model, the negative grey comprehensive relational analysis model and the negative Deng’s grey relational analysis model are first proposed in this paper.

The rise in malaria deaths discloses a decline of global malaria eradication that shows that control measures and fund distribution have missed its right of way. Therefore, the purpose of this paper is to study and evaluate the impact and control of malaria on the independent states of the Sub-Saharan African (SSA) region over the time period of 2010–2017 using Deng’s Grey incidence analysis, absolute degree GIA and second synthetic degree GIA model.

The purposive data sampling is a secondary data from World Developmental Indicators indicating the incidence of new malaria cases (per 1,000 population at risk) for 45 independent states in SSA. GIA models were applied on array sequences into a single relational grade for ranking to be obtained and analyzed to evaluate trend over a predicted period.

Grey relational analysis classifies West Africa as the highly infectious region of malaria incidence having Burkina Faso, Sierra Leone, Ghana, Benin, Liberia and Gambia suffering severely. Also, results indicate Southern Africa to be the least of all affected in the African belt that includes Eswatini, Namibia, Botswana, South Africa and Mozambique. But, predictions revealed that the infection rate is expected to fall in West Africa, whereas the least vulnerable countries will experience a rise in malaria incidence through to the next ten years. Therefore, this study draws the attention of all stakeholders and interest groups to adopt effective policies to fight malaria.

The study is a pioneer to unravel the most vulnerable countries in the SSA region as far as the incidence of new malaria cases is a concern through the use of second synthetic GIA model. The outcome of the study is substantial to direct research funds to control and eliminate malaria.

Competition in the banking sector is more complex than in the past, and survival has become more difficult than before. The purpose of this paper is to propose a grey methodology for evaluating, clustering and ranking the performance of bank branches with imprecise and uncertain data in order to determine the relative status of each branch.

In this study, the two-stage data envelopment analysis model with grey data is applied to assess the efficiency of bank branches in terms of operations. The result of grey two-stage data envelopment analysis model is a grey number as efficiency value of each branch. In the following, the branches are classified into three grey categories of performance by grey clustering method, and the complete grey ranking of branches are performed using “minimax regret-based approach” and “whitening value rating”.

The results show that after grey clustering of 22 branches based on grey efficiency value obtained from the grey two-stage DEA model, 6 branches are assigned to “excellent” class, 4 branches to “good” class and 12 branches to “poor” class. Moreover, the results of MRA and whitening value rating models are integrated, and a complete ranking of 22 branches are presented.

Grey clustering of branches based on grey efficiency value can facilitate planning and policy-making for branches so that there is no need to plan separately for each branch. The grey ranking helps the branches find their current position compared to other branches, and the results can be a dashboard to find the best practices for benchmarking.

Compared with traditional DEA methods which use deterministic data and consider decision-making units as black boxes, in this research, a grey two-stage DEA model is proposed to evaluate the efficiency of bank branches. Furthermore, grey clustering and grey ranking of efficiency values are used as a novel solution for improving the accuracy of grey two-stage DEA results.

The Grey System Theory (GST) is an emerging area of research within artificial intelligence. Since its founding in 1982, it has seen a lot of multidisciplinary applications. In just a short period, it has garnered some considerable strengths. Based on the 1987–2021 data collected from the Web of Science (WoS), the current study reports the advancement of the GST.

Research papers utilizing the GST in the fields of economics and education were retrieved from the Web of Science (WoS) platform using a set of predetermined keywords. In the final stage of the process, the papers that underwent analysis were manually chosen, with selection criteria based on the information presented in the titles and abstracts.

The study identifies prominent authors, institutions, publications and journals closely associated with the subject. In terms of authors, two major clusters are identified around Liu SF and Wang ZX, while the institution with the highest number of publications is Nanjing University of Aeronautics and Astronautics. Moreover, significant keywords, trends and research directions have been extracted and analyzed. Additionally, the study highlights the regions where the theory holds substantial influence.

The study is subject to certain limitations stemming from factors such as the language employed in the chosen literature, the papers included within the Web of Science (WoS) database, the designation of works categorized as “articles” in the database, the specific selection of keywords and keyword combinations, and the meticulous manual process employed for paper selection. While the manual selection process itself is not inherently limiting, it demands a greater investment of time and meticulous attention, contributing to the overall limitations of the study.

The significance of the study extends not only to scholars and practitioners but also to readers who observe the development of emerging scientific disciplines.

The analysis of trends revealed a growing emphasis on the application of GST in diverse domains, including supply chain management, manufacturing and economic development. Notably, the emergence of COVID-19 as a new research focal point among GST scholars is evident. The heightened interest in COVID-19 can be attributed to its global impact across various academic disciplines. However, it is improbable that this interest will persist in the long term, as the pandemic is gradually brought under control.

The purpose of this paper is to evaluate, analyse and select the best suppliers for Satrec Vitalait Milk Company, operating in Senegal, based on criteria obtained from economic, environmental and social dimensions of sustainable supply chain management, through the application of Deng’s grey relational analysis (GRA) model, absolute GRA model (ADGRA) and a novel second synthetic GRA (SSGRA) model, combined with one decision making under the uncertainty-based model, namely, the Hurwicz criteria.

The research adopts a new synthetic GRA model and highlights its reliability on small sample gathered from four senior experts of the company who administered a total number of 28 specialists operating in four departments of the company, through the employment of a self-administered questionnaire designed based on criteria identified from the literature that were refined via a Q-sort model.

The outcomes of the research methodology designated that all the selected five suppliers present a degree of attaining sustainability due to the fact that supplying unprocessed milk does not require the use of polluting methods for stocking and transportation. The undertaken study specifies that all the socio-environmental criteria play a crucial role in shaping the sustainability level of Satrec Vitalait’s suppliers and demonstrates the accuracy of the results obtained through the second synthetic degree of grey relation analysis for ranking the suppliers. Supplier 2 was found to be the best supplier for the company and, as result, a model for other suppliers to mimic.

Future researchers can replicate the GRA-based supply chain model proposed in the current study in different environments especially in the context of green supply chain. Also, in future the SSGRA model, while using the bidirectional ADGRA instead of the conventional ADGRA, should also be tested, especially when the data sequences associated with different supply chain parameters have inconsistent directions. Also, comparative analysis of SSGRA-based results with that of modern statistical methods like structural equation modelling can also be used for future explorations. Furthermore, the current study is built upon the data associated with the Satrec Vitalait Milk Company (Senegal); therefore, the findings should be generalised with caution.

The study can be seen as a first-stepping stone for gauging and selecting the best sustainable supplier for Satrec Vitalait using grey system theory. For purpose of attaining the research goal, the SSGRA was exploited as an innovative experimental approach to estimate relationships between criteria with regard to the sustainability level of the company’s suppliers. Under this scope, relationships between criteria themselves and their goal were depicted by Deng’s degree of GRA and AGRA, respectively. The research is innovative by means of the framework of its methodology and data analysis.

The purpose of this paper is to study the modelling mechanisms of several grey incidence analysis models with great influence, including Deng’s grey incidence model, absolute degree of grey incidence model, slope degree of incidence model, similitude degree of incidence model and closeness degree of incidence model; then analyse the problems to be solved in grey incidence analysis models; and clarify the applicable ranges of commonly used grey incidence models.

The paper comes to conclusions by means of comparable analysis. The authors compare several commonly used grey incidence analysis models, including Deng’s grey incidence model, absolute degree of grey incidence model, slope degree of incidence model, similitude degree of incidence model and closeness degree of incidence model and give several examples to clarify the reasons why quantitative analysis results of different models are not exactly the same.

As the intension of each kind of incidence model is clear and the extension is relatively obscure, grey incidence orders calculated by different incidence models are often different. When making actual decisions, incompatible results may appear. According to different characteristics of extraction, grey incidence analysis models can be divided into three types: incidence model based on closeness perspective, incidence model based on similarity perspective and incidence model based on comprehensive perspective.

The conclusions obtained in this paper can help people avoid some defects in the process of actual selection and choose the better incidence analysis model.

The conclusions can be used as a reference and basis for the selection of grey incidence analysis models, it can help to overcome the defects and shortcomings of models caused by themselves and screen out more excellent analytical models.

Hazard assessment on drought disaster is of great significance for improving drought risk management. Due to the complexity and uncertainty of the drought disaster, the index values have some grey multi-source heterogeneous characteristics. The purpose of this paper is to construct a grey projection incidence model (GPIM) to evaluate the hazard of the drought disaster characterised by the grey heterogeneity information.

First, the index system of the drought hazard risk is established based on the formation mechanism of the drought disaster. Then, the GPIM for the heterogeneous panel data is constructed to assess drought hazard of five cities in Henan Province. Subsequently, based on the assessment results, the grey clustering model is employed for the regional division.

The findings demonstrate that five cities in central Henan Province are divided into three categories, which correspond to three different risk grades, respectively. With respect to different drought risk areas, corresponding countermeasures and suggestions are proposed.

This paper provides a practical and effective new method for the hazard assessment on drought disaster. Meanwhile, these countermeasures and suggestions can help policy makers to improve the efficiency of drought resistance work and reduce the losses caused by drought disasters in Henan Province.

This paper proposes a new GPIM which resolves the assessment problems of the uncertain systems with grey heterogeneous information, such as real numbers, interval grey numbers and three-parameter interval grey numbers. It not only expands the application scope of the grey incidence model, but also enriches the research of panel data.