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Open Access
Article
Publication date: 30 September 2019

Vitor Augusto Martins da Costa and Danielle Carvalho Ribeiro

This paper aims to answer the following question: Is PPP a financially viable alternative for the management of regional airports in Brazil?

1532

Abstract

Purpose

This paper aims to answer the following question: Is PPP a financially viable alternative for the management of regional airports in Brazil?

Design/methodology/approach

The methodology is based on the case study of the innovative model of Zona da Mata Regional Airport management. It was used Value for Money as a method to compare this case with the conventional airport management alternative.

Findings

It was observed that, when compared to the airport management alternative through contracting third parties, the public–private partnership (PPP) provided a reduction of almost 70% of public spending on the management of this infrastructure. Besides the financial advantage, other benefits of this PPP contract were also observed.

Research limitations/implications

The analyses carried out in this study are not exhaustive and can be improved and remade as the life cycle of the PPP contract studied is progressed.

Practical implications

It was concluded, from the results found, that PPP is an efficient alternative for the management of regional airports in Brazil, and the model can be replicated for similar airports.

Originality/value

When analyzing the results of this innovative project of managing a regional airport through a PPP, this work made it possible to measure the positive impacts of this alternative and demonstrate the potential of the PPP as an alternative for the management of other regional airports in Brazil.

Details

Innovation & Management Review, vol. 16 no. 4
Type: Research Article
ISSN: 2515-8961

Keywords

Article
Publication date: 23 May 2022

Álvaro Rodríguez-Sanz and Luis Rubio-Andrada

Airport capacity constraints lead to operational congestion and delays, which have become major threats to the aviation industry. They impose large costs on airlines and their…

Abstract

Purpose

Airport capacity constraints lead to operational congestion and delays, which have become major threats to the aviation industry. They impose large costs on airlines and their passengers. Uncertainty in demand or unexpected events can cause a mismatch between capacity and demand, resulting in either capacity oversupply, with a decrease in efficiency, or airport congestion over an extended period. Moreover, airport capacity is rather difficult to define due to its multifaceted and dynamic nature, and it depends both on the available infrastructure and on operating procedures. Additionally, traditional capacity management methods do not consider relevant behavioral economic challenges to conventional analysis, particularly failure of the expected utility hypotheses and dependence of valuations on reference points. This study aims to develop a preliminary framework to include economic concepts when evaluating expansions of airport capacity.

Design/methodology/approach

This paper reviews major opportunities in airport demand and capacity management from an economic perspective while appraising the challenges involved in airport capacity expansion processes that have not been fully completely in past studies. Although welfare economics provides the conceptual foundations for demand/capacity analyses, the authors integrate the findings regarding capacity definition, uncertainty management and behavioral economics into standard economics to guide the measurement of the airport capacity expansion problem.

Findings

The authors obtain several insights regarding airport capacity and demand management. First, airport capacity is a complex metric when evaluating airport expansion, and it depends both on the available infrastructure and on operating procedures. Furthermore, airport throughput is highly conditioned by factors that shape capacity and delay and shows significant variability when these factors are modified. Second, a marginal change in capacity at congested airports may have a great impact on demand distribution, airline competition, aircraft types, fares, operating revenues, route map and other characteristics of a given airport. Behavior after capacity expansion is highly reliant on the slot allocation models. Additionally, overall social welfare is usually affected after changes in infrastructure in terms of increased connectivity, economic benefits and negative externalities, including noise and local pollution. Third, on-time performance is clearly nonlinear, and thus sensitive to variations in demand and capacity. Finally, airport capacity and demand management involve a trade-off between mitigating congestion and maximizing capacity utilization, so decision-making tools are required to support and enhance policy and managerial choices. Three main challenges arise when developing new methods for evaluating airport expansions: the definition of capacity, the management of uncertainty in demand and the need to consider economic concepts.

Originality/value

This paper explores and produces an in-depth understanding of the problem of airport capacity and demand balance. The authors propose a preliminary framework that considers the challenges that have been previously identified and that, particularly, provides an economic perspective for airport capacity expansion processes. This framework is completed with a theoretical model to help policymakers and airport operators when faced with a capacity development decision.

Details

Aircraft Engineering and Aerospace Technology, vol. 94 no. 9
Type: Research Article
ISSN: 1748-8842

Keywords

Book part
Publication date: 14 September 2018

Ferhan Kuyucak Şengür and Bijan Vasigh

While airports traditionally have been seen as classic examples of public enterprises, the government’s role in airport management has been changing throughout the world. This…

Abstract

While airports traditionally have been seen as classic examples of public enterprises, the government’s role in airport management has been changing throughout the world. This study explores airport governance models with a focus on stakeholder issues. Relatively little is known empirically about how public, private, or public–private partnership (PPP) provision of airport services affects different stakeholders. The main aim of this study is to develop a better understanding of the impact of airport governance forms on stakeholders. For this purpose, a theoretical background focused on identifying airport stakeholders and their conflicting interests is followed by a qualitative content analysis using past studies on airport management. The results suggest that a balanced approach is required to deal with stakeholder interests detached from their governance structures.

Details

Stakeholders, Governance and Responsibility
Type: Book
ISBN: 978-1-78756-380-3

Keywords

Article
Publication date: 29 May 2007

Aghahowa Enoma and Stephen Allen

The purpose of this paper is to outline the findings from a research project seeking to develop and test a set of key performance indicators for airport facility management, with…

9779

Abstract

Purpose

The purpose of this paper is to outline the findings from a research project seeking to develop and test a set of key performance indicators for airport facility management, with particular focus on safety and security.

Design/methodology/approach

A case study approach was adopted for this project and data was collected from a series of interviews, workshops, the internet and other media.

Findings

The need for airport security and safety is paramount, post 9/11. Airports generate revenue from the facilities they provide so they seek to maximise their potential revenues but must do so with safety and security foremost in the operators' minds. In the UK a system for boosting security at the airports termed “multi‐agency threat and risk assessments” has been developed jointly by the Department for Transport and the Home Office after Sir John Wheeler's report on airport security and policing in 2002. This provides a framework for this research and enables the evaluation of current practice to be undertaken.

Originality/value

Previous research has not directly measured the relative performance of airport safety and security and the role of facility management in achieving that level of performance and this is the focus of the study. This paper concludes by presenting a potential list of key performance indicators for airport safety and security that emerged from the interviews and workshops.

Details

Facilities, vol. 25 no. 7/8
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 8 July 2011

Low Sui Pheng, Faisal Manzoor Arain and Jolene Wong Yan Fang

This study aims to examine how the just‐in‐time (JIT) principles can be adopted for the air travel industry with specific emphasis on the management and operations of terminal…

2537

Abstract

Purpose

This study aims to examine how the just‐in‐time (JIT) principles can be adopted for the air travel industry with specific emphasis on the management and operations of terminal buildings in airports.

Design/methodology/approach

Three methods were adopted for the empirical part of this study. These included the observational walk‐through, interviews and survey questionnaires conducted in the Changi International Airport in Singapore. The evaluation for JIT application, as part of a larger study, includes the points of arrival and departure, the check‐in hall, immigration area, transit mall, gate lounges, food and beverage outlets, retail shops as well as other management initiatives that strive for continuous improvement. This paper focuses only on the check‐in hall.

Findings

Japanese businesses have been able to compete successfully in the world market in recent decades because of their total dedication to quality and productivity issues. This has been made possible in part by the guiding principles of the JIT concept which many Japanese businesses subscribed to. The JIT principles include waste elimination, pull production system, uninterrupted work flow, total quality control, top management commitment, employee involvement, long term working relationships with suppliers and continuous improvement. The JIT concept was specifically examined in this study in the context of the Changi International Airport through its planning processes and existing operations. The study was able to highlight the strengths as well as areas for potential improvements in the airport through the application of the seven JIT principles.

Practical implications

Beyond Japanese businesses, the JIT concept was also found to have benefited organizations in a wide range of industries including those relating to the built environment. The study covers major processes and procedures typical of the spatial management and operations of major airport terminal buildings which holds promising lessons for airport management worldwide.

Originality/value

The analysis shows significant potential in applying JIT principles for managing airport operations within the confines of the physical airport terminal buildings. It recommends that designers, project managers and asset managers should progress beyond the traditional “design follows functions” approach to adopt the more integrative “design follows JIT‐driven functions” approach.

Details

Built Environment Project and Asset Management, vol. 1 no. 1
Type: Research Article
ISSN: 2044-124X

Keywords

Book part
Publication date: 30 May 2019

Ayşen Coşkun and Nuray Akar

Aviation Logistics and Management, Organization Management.

Abstract

Subject Area

Aviation Logistics and Management, Organization Management.

Study Level

This case is suitable to be used in advanced undergraduate and MBA/MSc level.

Case Overview

This case highlights the challenges of obtaining “Green Organization” certification process of ICF Airports Antalya. The Directorate General of Civil Aviation (DGCA) has initiated a Green Airport project in 2009. The aim of the project is to promote the systematic reduction and, where possible, elimination of the environmental impacts of airport operation. Organizations are required to establish, implement, document, and maintain an environmental management system (EMS) in accordance with the current version of the TS EN ISO 14001 EMS Standards. An annual Greenhouse Gas Inventory Report is required to be prepared in accordance with the TS EN ISO 14064-1 standard, and Greenhouse Gas Inventory Report must be verified by the TSE in accordance with TS EN ISO 14064-3 standard. When an organization meets these requirements, DGCA grants the organization a “Green Company” certificate, which allowed a 20% discount on the extension fee of authorization documents and licenses. Although ICF Airports Antalya faced several challenges, it was issued “Green Organization” certificate by the DGCA in 2010 and finally became 19th greenest airports in the world.

Expected Learning Outcomes

This case illustrates the following:

  • the process of Green Company certification in aviation sector;

  • the ways to handle challenges of the green organization certification process; and

  • the needs for engaging stakeholders in environmental initiatives.

the process of Green Company certification in aviation sector;

the ways to handle challenges of the green organization certification process; and

the needs for engaging stakeholders in environmental initiatives.

Details

Green Behavior and Corporate Social Responsibility in Asia
Type: Book
ISBN: 978-1-78756-684-2

Keywords

Article
Publication date: 10 June 2021

Álvaro Rodríguez-Sanz, Rosa Maria M. Arnaldo Valdes, Javier A. Pérez-Castán, Pablo López Cózar and Victor Fernando Gómez Comendador

Airports are limited in terms of capacity. Particularly, runways can only accommodate a certain number of movements (arrivals and departures) while ensuring safety and determined…

203

Abstract

Purpose

Airports are limited in terms of capacity. Particularly, runways can only accommodate a certain number of movements (arrivals and departures) while ensuring safety and determined operational requirements. In such a constrained operating environment, any reduction in system capacity results in major delays with significant costs for airlines and passengers. Therefore, the efficient operation of airports is a critical cornerstone for demand and delay management of the whole air transportation system. Runway scheduling deals with the sequencing of arriving and departing aircraft at airports such that a predefined objective is optimized subject to several operational constraints, like the dependency of separation on the leading and trailing aircraft type or the runway occupancy time. This study aims to develop a model that acts as a tactical runway scheduling methodology for reducing delays while managing runway usage.

Design/methodology/approach

By considering real airport performance data with scheduled and actual movements, as well as arrival/departure delays, this study presents a robust model together with an optimization algorithm, which incorporates the knowledge of uncertainty into the tactical operational step. The approach transforms the planning problem into an assignment problem with side constraints. The coupled landing/take-off problem is solved to optimality by exploiting a time-indexed (0, 1) formulation for the problem. The Binary Integer Linear Programming approach allows to include multi-criteria and multi-constraints levels and, even with some major simplifications, provides fewer sequence changes and target time updates, when compared to the usual approach in which the plan is simply updated in case of infeasibility. Thus, the use of robust optimization leads to a protection against tactical uncertainties, reduces delays and achieves more stable operations.

Findings

This model has been validated with real data from a large international European airport in different traffic scenarios. Results are compared to the actual sequencing of flights and show that the algorithm can significantly contribute to the reduction of delay, while adhering as much as possible to the operative procedures and constraints, and to the objectives of the airport stakeholders. Computational experiments performed on the case study illustrate the benefits of this arrival/departure integrated approach: the proposed algorithm significantly reduces weighted aircraft delay and computes efficient runway schedule solutions within a few seconds and with little computational effort. It can be adopted as a decision-making tool in the tactical stage. Furthermore, this study presents operational insights regarding demand and delay management based on the results of this work.

Originality/value

Scheduling arrivals and departures at runways is a complex problem that needs to address diverse and often competing considerations among involved flights. In the context of the Airport Collaborative Decision Making programme, airport operators and air navigation service providers require arrival and departure management tools that improve aircraft flows at airports. Airport runway optimization, as the main element that combines airside and groundside operations, is an ongoing challenge for air traffic management.

Details

Aircraft Engineering and Aerospace Technology, vol. 94 no. 1
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 17 August 2015

Paolo Canonico, Ernesto De Nito, Vincenza Esposito, Marcello Martinez, Lorenzo Mercurio and Mario Pezzillo iacono

This paper aims to consider how and to what extent it is possible to interpret a performance management system (PMS) as a typical control mechanism or in a more innovative way as…

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Abstract

Purpose

This paper aims to consider how and to what extent it is possible to interpret a performance management system (PMS) as a typical control mechanism or in a more innovative way as a learning tool. PMSs are typically used for planning and coordination purposes. However, they may also be used as an opportunity to foster learning inside the organization.

Design/methodology/approach

The empirical analysis was carried out during January-May 2014. A single case study was developed, in the first phase, through document analysis and semi-structured interviews with three top managers, to investigate the purpose and rationale of the design of the PMS. The investigation then continued with non-participant observation.

Findings

The picture shows the dominance of “command and control” thinking, based on a cybernetic control system connected to targets and linking the achievement of these targets to individual performance.

Practical implications

This paper helps to contextualize reflections on PMSs and potential learning outcomes in knowledge organizations, with specific reference to the airport industry.

Originality/value

This paper contributes to the extant debate on the relationship between PMSs and learning. Traditionally, the literature has focused only on particular aspects of PMSs. Other authors, relying on a contingent approach, have instead put forward the need of a more comprehensive and integrated frameworks encompassing organic conception of PMSs, as well as of the interdependencies among their components. In the case study under scrutiny in this paper, adaptive or single-loop learning is taking place, in which adaptive changes occur but do not lead to any major changes.

Details

Measuring Business Excellence, vol. 19 no. 3
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 22 April 2022

Lázaro Florido-Benítez

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism promotion, with…

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Abstract

Purpose

This paper aims to provide an assessment of tourism promotion in tourist destinations and airports (TPTDs) and to organize and classify the literature on tourism promotion, with the aim of staging the importance of this topic and encouraging future research in the projection of tourism and marketing sectors.

Design/methodology/approach

The paper uses the Social Sciences Citation Index (SSCI) database to analyze the bibliometric in TPTDs topic from 2000 to 2021. Additionally, the paper also uses the visualization of similarities (VOS) viewer software to map graphically the bibliographic material. The graphical analysis uses bibliographic coupling, co-citation, citation and co-occurrence of keywords.

Findings

This study provides an amended new definition of tourism promotion, which is the efficient management of a destination’s resources and strategic plans by destination marketing organizations (DMOs) to adapt the tourism supply to market trends and will empower tourists to visit such destinations. Furthermore, results also show a new paradigm applied to TPTDs topic and classified in five first-order research streams. Digital and mobile marketing, infrastructure, branding, quality, accessibility and information factors about a specific destination which are mostly demanded by tourists are considered as an important means of promotion for the tourism industry.

Originality/value

The contribution of this study is important to identify new challenges and opportunities for researchers, DMOs, airport and airlines operators and stakeholders, as disentangling existing contradictions and applying new theoretical framework to make better future decisions by researchers and organizations to provide higher quality to new research in the context of the TPTDs.

Details

International Journal of Tourism Cities, vol. 8 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 7 June 2021

Srinath Rengarajan, Roger Moser, Louis Tillessen, Gopalakrishnan Narayanamurthy and Sai Shiva Jayanth Reddy

The purpose of this paper is to explore the impact of decision model innovation (DMI), set on the decision-making support for the customers, on customer satisfaction and the…

Abstract

Purpose

The purpose of this paper is to explore the impact of decision model innovation (DMI), set on the decision-making support for the customers, on customer satisfaction and the firm’s competitive productivity (FCP).

Design/methodology/approach

This study operationalizes the concept of DMI by developing a decision support journey (DSJ) model for the airport industry, using the case of Zurich Airport and its ecosystem. This paper then explores how this DSJ impacts the FCP of Zurich Airport.

Findings

This study finds that applying DMI shows potential to improve talent management, resource management and corporate culture, leading to a higher FCP. By centralizing the decision-making process of its customer and decision support, executives gain essential insights into the actual needs of their customers. This enables firms to adapt their products and services to the actual needs of the customer, which leads to higher performance.

Research limitations/implications

This study explores the complementarity between DMI and FCP, exploring how operationalizing the concept through DSJ impacts FCP elements, including talent management, resource management and overall corporate culture. This extends extant work on improving non-aeronautical revenues in dynamic environments within airport ecosystems as a converging industry setting.

Practical implications

Existing airport digital applications providing minimal support should be expanded to provide an interaction and exchange platform for airport ecosystem players and customers. This paper finds that the firm adopting DMI in the airport/airline industry can set up a win-win situation to achieve competitive productivity by providing decision-making support and valuable insights to its customers.

Originality/value

This study is among the first to apply DMI toward improving FCP in the airport industry. It treats airports as an ecosystem of converging industries that can benefit by incorporating customer-focused digitally-enabled solutions to improve decision-making and customer satisfaction.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

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