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The aim of this study is to examine in detail the impact of technological advancements on the workforce within the tourism industry. Specifically, it seeks to understand the effects of information and communication technologies (ICT), social media, the internet and websites, mobile technologies and other technological developments on workforce dynamics, skill requirements and job descriptions. The research intends to analyze how technological innovations are transforming the workforce and how these transformations are influencing practices within the industry.

This study employs a comprehensive literature review to understand the impact of technological innovations on the workforce in the tourism industry. The research aims to conduct an in-depth examination of empirical data obtained from extensive databases in the fields of technology and tourism and detail the effects of technological advancements on the workforce. Additionally, it includes a general assessment of trends and transformation processes within the sector by synthesizing findings from existing literature on the relationship between technology and workforce.

The results of the research reveal that technological innovations have fundamentally transformed workforce dynamics and job descriptions. Developments in information technology have led to the automation of routine tasks and the creation of high-skilled new job roles. Social media has contributed to the emergence of new job roles and skill requirements, while the internet and websites have altered digital marketing strategies. Mobile technologies have increased the necessity for the workforce to develop mobile skills. Furthermore, big data and artificial intelligence applications have enhanced the workforce’s data management and analysis capabilities.

This study makes a significant contribution to understanding the impact of technological innovations on the workforce in the tourism industry. The findings emphasize how technological changes have altered skill requirements and job descriptions, highlighting the increased need for continuous education and skill development.

India's Muslim women (MW) face significant underrepresentation within the government and commercial sectors, rendering them virtually invisible in the job market. This underrepresentation is compounded by the double stigma of being both Muslim and female. As a result, this study aims to address this critical issue by looking into MW's intention to work in the industry of tourism and hospitality (T&H).

A survey was conducted online to gather data and 404 of the responses met the requirements for selection. The research model was empirically assessed by applying structural equation modelling. The data collection phase spanned from August 11, 2023, to November 10, 2023.

The study's findings demonstrate the effectiveness of the extended theory of planned behaviour in providing a robust model for analysing MW's intentions to participate in the T&H industry.

This research discloses inclusive policies, reduces discrimination, empowers women in the workforce, improves educational opportunities, promotes cultural sensitivity and fosters inclusive leadership in the T&H industry, focusing on MW career intentions, to achieve Sustainable Development Goal 5 (gender equality).

The importance of this study is contingent upon its ability to inform policymakers in academia and the T&H sector. By recognising and addressing the barriers faced by MW, it has the potential to foster a workplace environment that promotes equality and eliminates discrimination, ultimately improving the image of the T&H industry and harnessing the untapped potential of these women in India.

Over time, sustainability and human resource management (HRM) have become inseparable. The duo involves applying the multifaceted idea of sustainability and the United Nations' (UN) sustainable development goals (SDGs) to people and work organizations. Lately, green human resource management (GHRM) has emerged as a distinct area to explore organizational initiatives, aimed at sustainable practices. Despite the potential growth of literature in specified domains, there is a dearth of studies focused on synthesizing the literature from sustainability and organizational performance views. The present study aims to review and synthesize extant literature on sustainable and green HRM and their role in organizational performance and propose a future research agenda.

The present study is based on the review of 65 articles on sustainable and green HRM. Scientific Procedures and Rationales for Systematic Literature Review (SPAR-4-SLR) and theory, characteristics, context and methodology (TCCM) framework have been applied to synthesize the results. Scopus is used as a major database for retrieving the articles. The publications for this research are selected using CABS ranking (4*, 4 and 3) as the criterion.

Application of the TCCM framework and synthesis of the literature revealed that the introduction of SDGs and emphasis on sustainability has reinvigorated research interest in sustainable HRM and tremendous research being published post-SDGs adoption. GHRM plays an important role in affecting organizational performance The results also revealed the widespread use of resource-based perspective, social identity theory, A-M-O and social exchange theory. Additionally, the quantitative approach has been largely employed for GHRM research. Future research can be undertaken by employing a qualitative approach as current literature due to the dearth of qualitative approaches in contemporary literature.

This study advances the body of knowledge by offering a unified conceptual framework and surfaces the latest trends and future directions in this domain. A conceptual framework can be empirically tested in future studies. The study identifies antecedents, moderators, mediators and outcomes of GHRM. The application of these variables can practically help in achieving sustainability and organizational effectiveness. It can further align organizational efforts toward the achievement of sustainable development goals. The concept establishes the role of GHRM in organizational performance.

Despite the growing literature in the domain of GHRM, knowledge remains diverse and piecemeal. Anchored by several theoretical lenses, the concept of GHRM is a fragmented phenomenon. As a result, this Systematic Literature Review (SLR) is critical in identifying gaps and bringing to light various theories that can enhance the domain's theoretical lens. The role of antecedents, moderators and mediators of GHRM in affecting organizational performance has been established. Furthermore, by synthesizing the methods used to get authentic and robust results, the piece of research will serve as a guide for future researchers.

The purpose of this study is to investigate the influence of external enablers (EEs) – factors that are exogenous and independent of the actors – on the rate of new venture creation (NVC) in digital entrepreneurship.

The authors established a unique data panel comprising all formal digital entrepreneurial firms and startups licensed to operate in the digital space from Iran E-Commerce Development Center, from 2012 to 2022, totaling 124,751 businesses classified in 16 sectors. The authors used Poisson regression with robust standard errors to analyze the relationship between external factors and NVC. Additionally, the authors segmented the data set along demographic, spatial and sectoral subsets to compare them using the average treatment effect model.

This analysis confirms that technology readiness and technology intensity, as EEs, significantly boost digital entrepreneurship in a developing country. The authors also explored the impact of the COVID-19 pandemic as a natural environmental enabler and explored its facilitating effects and the enduring impacts post-pandemic. Moreover, the authors assessed the heterogeneous impact of the EEs across different groups and derived implications for each.

While this study is comprehensive, it focuses exclusively on formal digital entrepreneurship within a single developing country, namely, Iran. Although the authors explored various EEs, they did not address all possible types, highlighting the potential for further research in other entrepreneurial sectors for a comparative analysis of EEs.

The initial findings affirm that most NVC in Iran stems from external factors. These findings have been widely used by policymakers to define the goals and objectives of EEs concerning their nature and impact. This research reveals that EEs have heterogeneous effects on NVC, varying across different characteristics such as gender, geography and industry sectors. The results of this study suggest that governments should reassess the role of “macro” policies to support vulnerable groups. EEs disproportionately benefit male founders, which exacerbates existing gender gaps and necessitates ongoing attention and intervention. Additionally, EEs have diverse impacts across industries, potentially favoring some while disadvantaging others because of varying social, cultural and economic factors.

NVC, central to entrepreneurship in developing nations, encounters numerous challenges, yet the role of EEs remains underexplored in this context. EEs are opportunities that are not limited to a subset of entrepreneurial actors; they act as levers influencing a wide range of entrepreneurial activities. This research distinctively investigates the empirical impact of EEs in a Middle Eastern developing country context, contributing to the growing literature on the external enablers framework.

The purpose of this paper is to explore the local residents’ perception of the meaning and importance of conserving cultural heritage assets in Saadani village.

This study applied an exploratory research approach to assess the local residents’ perception over the meaning and importance of conserving cultural heritage in Saadani village in Pwani region. The study used semi-structured interviews, observations and archaeological surveys to collect data from 134 respondents at the village.

The findings from the study revealed that the residents are aware of the meaning and importance of conserving cultural heritage assets in the village. Further, the respondents are also aware of the different strategies that can be used to improve the management and conservation of the cultural heritage assets in the area.

The research revealed that the residents have sufficient knowledge regarding importance and means to conserve culture heritage. Such information may be used to improve the overall process of designing and implementing cultural heritage management (CHM) initiatives.

No similar studies on this subject matter have been conducted in Saadani village. The information generated by this study will be essential for officials, policymakers, developers and local authorities on the importance of involving local community members in designing and implementing CHM and conservation projects.

This study aims to assess the readiness of Islamic Higher Education Institutions (IHEIs) to enter the third wave of education or future quality assurance.

This study used a descriptive quantitative method with observation, documentation, a questionnaire and an interactive model. The sample population included lecturers and quality assurance managers in IHEIs, totaling 129 respondents.

The results showed that IHEIs were prepared to implement future quality assurance to meet individual and societal needs. Furthermore, readiness was also shown in the following matters: Relevance of higher education institution vision, implementation of tripilization learning in higher education institutions, understanding of other cultures (cross-cultural sharing), application of multiple development models and noble values of local wisdom and national culture in tri-dharma.

This study focused on the third wave of education quality assurance in IHEIs in Indonesia. However, the analysis was not conducted in all Indonesian universities as it specifically examined the readiness for implementing future quality assurance.

Policymakers should follow up on the readiness for implementing future quality assurance as a form of continuous improvement in managing the quality of IHEIs.

Most publications of quality assurance focused on compliance-oriented issues. However, this study aimed to fill the literature gaps and discuss the future quality assurance of IHEIs in Indonesia. In this context, future quality assurance was also known to guide IHEIs in rendering education relevant to the future needs of generations (graduates).

In recent years, public sector innovation practices have continuously penetrated central and regional governments. Observations show that many new innovation ideas are abandoned after initial implementation. Therefore, this study aims to examine the dark side of local public sector innovation through the case of the Mobile Application System of Local Tax (SAMPADE) innovation.

This study used the concept of the dark side of public sector innovation with a focus on SAMPADE innovation. Qualitative study cases were used, and empirical data were collected from semistructured interviews and observations. Secondary data were collected from published primary study sources, including peer-reviewed journals, case studies, government newsletters, online newspapers and books.

Referring to local findings, this study noted the weaknesses of public sector innovation caused by the failure of policymakers to consider any negative effects.

This study only focuses on the dark side of one example of public service innovation. The results or other conclusions may vary depending on the unfavorable phenomena of public sector innovation.

The dark side of public sector innovation is a theme that many scholars have not analyzed. This study will contribute to the discourse, particularly in the context of local governance and developing countries.

The purpose of this study is to investigate the influence of credibility and information quality (IQ) of online food vloggers on consumer attitude and purchase intention towards street food consumption. It also examines the relationship between consumer attitude and purchase intention influenced by online food vlogger reviews in North India.

In order to evaluate the framework, primary data were gathered from 389 street food consumers located in Jammu, Chandigarh and Delhi – cities situated in northern India. The collected data were then subjected to analysis using the partial least squares-structural equation modeling (PLS-SEM) techniques.

The results indicate that the perceived value of street food, influenced by the credibility of food vloggers and the quality of information provided, has a positive impact on consumer attitude and purchase intention towards street food consumption. A positive impact of consumer attitude on the purchase and consumption of street food was also observed.

This research offers a thorough investigation into the elements that influence consumers' opinions regarding vloggers endorsements. The findings reveal that consumer's attitudes towards vloggers recommendations are mainly influenced by the quality of information provided, followed by credibility and the intention to make a purchase. Furthermore, this research is of significance to practitioners and academics interested in comprehending consumer behavior in the realms of tourism and food-related endeavors.

The peer review history for this article is available at: https://publons.com/publon/10.1108/IJSE-02-2024-0158

The banking sector is more revolutionized than ever, with advanced technologies driving a seismic change in the financial industry. This study aims to understand how digital technologies influence banking sector employees and their perception of working in an era of Banking 4.0.

This study incorporated qualitative analysis to gain different insights from diverse respondents from banking industries. A purposive sampling method was adopted, and semistructured interviews were conducted, taking a sample of 72 respondents. All the transcripts were then analyzed using NVivo.

The findings focus on challenges related to understanding technology phenomena, managing changes, infrastructure, skills, competitiveness and regulatory mechanisms. This is further followed by the favorable impact of Banking 4.0 on employees and future avenues, such as innovation in financial services, work productivity, career opportunities and change management, banking 4.0 and banking 5.0, and banking 4.0 management strategies identified as the significant findings.

This study provides guidelines for Banking 4.0 provision strategy and conceptual reference toward the development of Banking 4.0. It also supports the Enhanced Access and Service Excellence 4.0 program, driven by the Indian Bank’s Association, to focus more on digitization, automation and data analytics.

The novelty of this research provides a qualitative hierarchy of significant challenges, favorable impacts and future research avenues of Banking 4.0 in the Indian banking sector.

This study aims to examine the ability of Generative Pre-trained Transformer 4 (GPT-4), one of the most powerful large language models, to generate a literature review for peer-reviewed journal publications. The objective is to determine whether business scholars can rely on GPT-4’s assistance with literature reviews and how the nature of human–artificial intelligence (AI) interaction may affect the quality of the reviews generated by GPT-4.

A survey of 30 experienced researchers was conducted to assess the quality of the literature reviews generated by GPT-4 in comparison with a human-authored literature review published in a Social Science Citation Index (SSCI) journal. The data collected were then analyzed with analysis of variance to ascertain whether we may trust GPT-4’s assistance in writing literature reviews.

The statistical analysis reveals that when a highly structured approach being used, GPT-4 can generate a high-quality review comparable to that found in an SSCI journal publication. However, when a less structured approach is used, the generated review lacks comprehensive understating and critical analysis, and is unable to identify literature gaps for future research, although it performed well in adequate synthesis and quality writing. The findings suggest that we may trust GPT-4 to generate literature reviews that align with the publication standards of a peer-reviewed journal when using a structured approach to human–AI interaction.

The findings suggest that we may trust GPT-4 to generate literature reviews that align with the publication standards of a peer-reviewed journal when using a structured approach to human–AI interaction. Nonetheless, cautions should be taken due to the limitations of this study discussed in the text.

By breaking down the specific tasks of a literature review and using a quantitative rather than qualitative assessment method, this study provides robust and more objective findings about the ability of GPT-4 to assist us with a very important research task. The findings of this study should enhance our understanding of how GPT-4 may change our research endeavor and how we may take a full advantage of the advancement in AI technology in the future research.