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Article
Publication date: 17 February 2023

Vitor Moura Lima and Luís Alexandre Pessôa

Based on Landowski’s sociosemiotics theory, this paper aims to propose an alternative outlining of online brand communities’ social dynamics, not for their collective behaviors…

Abstract

Purpose

Based on Landowski’s sociosemiotics theory, this paper aims to propose an alternative outlining of online brand communities’ social dynamics, not for their collective behaviors but for their discursive interactions.

Design/methodology/approach

Data were collected during a three-year netnographic immersion into a Disney-related Facebook group and authors’ trips to Walt Disney World.

Findings

The findings point to four styles of discursive interactions that shape an online brand community’s social dynamic. On the one hand, utterances based on the guiding and following styles of discursive interactions inform desired behaviors, which subsequently become tacitly routinized. On the other hand, utterances based on the adapting and venturing styles of discursive interactions mark random and unusual communicational situations.

Originality/value

This work expands current theoretical discussions on online brand communities by unveiling an unexplored linguistic dimension of them.

Details

Qualitative Market Research: An International Journal, vol. 26 no. 3
Type: Research Article
ISSN: 1352-2752

Keywords

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts, 2nd Edition
Type: Book
ISBN: 978-1-83753-438-8

Book part
Publication date: 2 December 2019

Frank Fitzpatrick

Abstract

Details

Understanding Intercultural Interaction: An Analysis of Key Concepts
Type: Book
ISBN: 978-1-83867-397-0

Article
Publication date: 1 February 2005

Clare Rigg

To illustrate methodologically and conceptually how understanding of entrepreneurial management can be enhanced through a discourse perspective which focuses on discourse as both…

3130

Abstract

Purpose

To illustrate methodologically and conceptually how understanding of entrepreneurial management can be enhanced through a discourse perspective which focuses on discourse as both noun and verb, encompassing discursive resources and discursive practices.

Design/methodology/approach

An ethnographic study of SME managers and their companies, which deployed a discourse perspective to managing, organising and learning. Through two case study companies the paper explores how managers' formal management learning influenced their organisation practice.

Findings

Demonstrates how significant communicative acts are to understanding a company. Illustrates how apparent organisation dysfunction might be analysed and sense made of it.

Research limitations/implications

By differentiating between discursive practice and discursive resource it shows that entrepreneurship research can be enriched through ethnographic study of both the content of communication between organisation members and their communicative practices.

Practical implications

Illustrates a method of gaining insight into dysfunctional organisational processes. Provides new ways of understanding and researching the interconnections between learning, knowledge and management in small enterprises.

Originality/value

In the small firm sector there are still few empirical discursive analyses of organization and managing. Discursive organization studies have also tended to be undervalued as “an obsession with talk” and “an intellectual luxury”. This article addresses both these gaps, both offering evidence of the practical utility of the methodological approach for advancing organisation understanding and providing a rare empirical discursive study of managing in SMEs.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 11 no. 1
Type: Research Article
ISSN: 1355-2554

Keywords

Article
Publication date: 3 May 2016

Sid Lowe, Michel Rod and Ki-Soon Hwang

This paper aims to propose an approach for exploring industrial marketing network environments through a social semiotic lens.

Abstract

Purpose

This paper aims to propose an approach for exploring industrial marketing network environments through a social semiotic lens.

Design/methodology/approach

This conceptual paper introduces social semiotic perspectives to the study of business/industrial network interaction.

Findings

This paper describes how structures of meaning derived from a cultural history of signification and interpretive processes of meaning in action are co-determined in social semiosis. The meaning of environments using this social semiotic approach is emphasised, leading us to explore the idea of the “atmosemiosphere” – the most highly complex business network level, in illustrating how meaning is made through structuration between structures of meaning and their enactments in interactions between actors within living business networks.

Practical Implications

Figurative language plays an important role in the structuration of meaning. This facilitates establishing plots and, therefore, in the actors’ capability to tell a story, which starts with knowing what kind of story can be told. By implication, the effective networker must be a consummate moving “picture maker” and, to do so, she must have competence in narrative, emplotment, myth-making, storytelling and figuration in more than one discursive repertoire.

Originality/value

In using a structurational discourse perspective informed by social semiotics, our original contribution is a “business networks as discursive constructions” approach, in that discursive nets, webs of narratives and stories and labyrinths of tropes are considered just as important in constituting networks as networks of actor relationships and patterns of other activities and resources.

Details

Journal of Business & Industrial Marketing, vol. 31 no. 4
Type: Research Article
ISSN: 0885-8624

Keywords

Book part
Publication date: 1 November 2012

Tony Reeves and Phil Gomm

How is it possible to evidence whether students are engaging with a course? What can be done to increase their level of engagement? Since the advent of blogs in 2002 a…

Abstract

How is it possible to evidence whether students are engaging with a course? What can be done to increase their level of engagement? Since the advent of blogs in 2002 a comprehensive body of research has developed around the pedagogic benefits of educational blogging and its value in teaching and learning, notably in encouraging reflective practice, social interaction and participatory learning (Burgess, 2006. Blogging to learn, learning to blog. In A. Bruns & J. Jacobs (Eds.), Uses of blogs (pp. 105–114). New York, NY: Peter Lang; Farmer, Yue, & Brooks, 2008; Williams & Jacobs, 2004). This chapter investigates whether blogs are also an effective tool for supporting and sustaining a community of learners in Higher Education and increasing their engagement in a university course.

The researchers used a case study methodology to examine whether the introduction of blogs had led to the development of a community of practice around an undergraduate course at the University for the Creative Arts. The data collected revealed that the course team had successfully developed a thriving online community involving students, staff, alumni and industry, with students displaying high levels of engagement and interaction. The discursive, commentary nature of blogging enabled students to engage in peer-supported learning, with the online ‘always on’ nature of the community providing a 24/7 support network. In addition, tutors were able to assess clearly the level of engagement of each student and provide targeted, timely feedback for those students who required more support.

It is hoped that this research will be informative to tutors and academic support staff who wish to explore the potential of using collaborative online technologies to enhance student learning and engagement.

Details

Increasing Student Engagement and Retention Using Online Learning Activities
Type: Book
ISBN: 978-1-78190-236-3

Keywords

Article
Publication date: 2 March 2015

Masudul Choudhury

A brief critical review of the existing literature on the topic of integrity opens up the scope for a detailed approach to the meaning of social integrity, or integrity in its…

Abstract

Purpose

A brief critical review of the existing literature on the topic of integrity opens up the scope for a detailed approach to the meaning of social integrity, or integrity in its social relational sense. The tenor of explanation of this concept is then taken up as a subspace of the meaning of the supreme good and therein the concept of goodness. The paper aims to discuss these issues.

Design/methodology/approach

All such concepts are studied in the relational sense of epistemic origin of values. Such ethical values arise from the epistemic ontology of the moral law. They are contrasted with the contrary meanings under the episteme of rationalism.

Findings

Rationalism as philosophy of mind and matter devoid of a substantive acceptance of the divinely inspired functional ontology of the moral law is also critically and formally studied.

Research limitations/implications

More empirical work needed and which indeed can be done both statistically as well as by quantitative mathematical models. The scope for this extension remains wide open in the paper.

Practical implications

The paper presents an immense import in the study of cognitive economics, behavioral finance, and decision making in the area of ethical finance and organizational behavior as a conscious institution. An example is provided. Many more areas are indicated. Altogether a vast scope of conception and applications in the area of endogenous ethics and socio-scientific field remains open.

Originality/value

The paper is truly original crossing the boundaries of social cybernetics and systems into mathematical algorithmic treatment exemplified by a game-theoretic example of the imminent place of the meanings of the good, goodness, and the trait of integrity in social behavior. All these are together embedded in the study of embedded social system and cybernetic study. This is a foundationally original field of research investigation playing out its analytical part in the study of social system and cybernetic.

Details

Kybernetes, vol. 44 no. 3
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 1 August 2005

Claus D. Jacobs and Loizos Th. Heracleous

To conceptualize and theorize dialogue's diagnostic as well as generative functions for strategic innovation and organizational change.

3805

Abstract

Purpose

To conceptualize and theorize dialogue's diagnostic as well as generative functions for strategic innovation and organizational change.

Design/methodology/approach

Conceptual development with case illustration.

Findings

Strategic innovation requires shifts in existing mental models of organizational actors that underlie the overall strategy paradigm of a firm. Dialogue as a form of reflective conversation enables actors to alter managers' mental models through conscious, critical exploration.

Research limitations/implications

Conceptual framework introduces reflective dialogue, as a crucial processual element for encouraging shifts in mental maps and as a necessary, but not sufficient condition for strategy innovation; provides an analytical framework for enhancing understanding of the emergent processes of strategic innovation, and for studying shifts in organizational actors' mental models.

Practical implications

Provides organizational change agents and strategists with perspectives and frameworks for appreciating and fostering reflective dialogue in the context of strategic thinking and innovation.

Originality/value

Concept of reflective dialogue and associated frameworks link micro‐levels and macro‐levels of strategy innovation and address critical process elements.

Details

Journal of Organizational Change Management, vol. 18 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 30 March 2012

Antonio Gelis‐Filho

The purpose of this paper is to present a metaphor of organizations as discursive gravitational fields.

Abstract

Purpose

The purpose of this paper is to present a metaphor of organizations as discursive gravitational fields.

Design/methodology/approach

The metaphor was built based on Einstein's general theory of relativity and Lacan's theory of discourse. The dialogue with organization studies was made possible through the utilization of the communicative theory of organizations as theoretical background.

Findings

A number of insights were derived from the metaphor. First, organizations can distort their discursive surroundings up to the point of stopping any flux of independent discourse; second, the boundaries of organizations are to be understood as a gradient of discursive influence which fades away, often much beyond its legal limits; that also creates degrees of “stakeholding”, corresponding to different levels of influence and dependence on a specific organization by their stakeholders; third, the discursive fields of different organizations are often superposed, creating the phenomena of interference and superposition among organizational discursive fields; fourth, speciation among organizations is related to the kind of symbolic element attracted predominantly by their surrounding fields; and fifth, Lacanian theory suggests that no absolute and permanent discursive power is possible to persons or organizations, leaving room to the continuous production of new and potentially emancipating meaning, whose appearance, however, can be very difficult to predict due to its “discursive quantum nature”.

Practical implications

This metaphor can help researchers and managers to interpret the discursive phenomena involving organizations as a whole, as well as organizational relations with stakeholders.

Originality/value

By bringing together organization theory, Einstein's and Lacan's theories, this paper provides a new view on the relation between organizations, discourse and society.

Details

Journal of Organizational Change Management, vol. 25 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Book part
Publication date: 17 March 2017

Stine Grodal and Steven J. Kahl

Scholars have primarily focused on how language represents categories. We move beyond this conception to develop a discursive perspective of market categorization focused on how…

Abstract

Scholars have primarily focused on how language represents categories. We move beyond this conception to develop a discursive perspective of market categorization focused on how categories are constructed through communicative exchanges. The discursive perspective points to three under-researched mechanisms of category evolution: (1) the interaction between market participants, (2) the power dynamics among market participants and within the discourse, and (3) the cultural and material context in which categories are constructed. In this theoretical paper, we discuss how each of these mechanisms shed light on different phases of category evolution and the methods that could be used to study them.

Details

From Categories to Categorization: Studies in Sociology, Organizations and Strategy at the Crossroads
Type: Book
ISBN: 978-1-78714-238-1

Keywords

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