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Because of online digital resources, academic libraries no longer need to spend as much time and energy organizing their own collections as they used to. They now have an opportunity to pivot their expertise in organizing information outward. “Inside-out” library services can include support for special collections, digital scholarship, scholarly communication, and data management. A key characteristic of such services is that an academic library takes on broader information management challenges at their college or university. This chapter will examine what it takes to build successful inside-out library services by looking at their cost, how well they complement existing library expertise and culture, and their impact on teaching, research, and the wider community.

This paper aims to report on a literature review that aimed to establish a guiding framework for the development of digital scholarship services in China’s university libraries.

The framework was developed through systematically searching, screening, assessing, coding and aggregating digital scholarship services as reported in the existing body of literature. Three types of literature were included in the analysis: international academic literature as reported in English; academic literature in Chinese; and relevant professional reports.

The literature analysis pointed to 25 different digital scholarship services, which emerged in six themes: supporting services, formulating research ideas, locating research partners, writing proposals, conducting research and publishing results.

Although this literature review focused on university libraries in China, the research findings and the guiding framework developed provide useful insights and indications that can be shared across international borders.

Focusing on two particularly challenging issues facing Chinese academic libraries – space constraints and the trending of digital scholarship services, this paper aims to explore which spaces students and faculty wanted and how to leverage low-use spaces and growing digital scholarship services to build the Center for Digital Scholarship (CDS) to meet their demands.

The participant observation method was used in the launch stage of the space redesign from May 2016 to October 2018. The usage analysis method was used to reveal the use of the renovated spaces and assess the success of the space redesign when CDS was open to users between October 1, 2017 and September 30, 2018. The usage was gathered from the space reservation system.

A hybrid academic service center combining information commons, a collaborative workplace, social spaces and digital scholarship services, the CDS is able to meet the complexity and diversity of users’ needs and fulfill the mission of its university in the context of insufficient funds, space and specialists. While it approaches the goal of the space redesign project, some deficiencies remain to be addressed in the future design and service plan, including separating quiet and noisy areas, flexible arrangements and business process reengineering.

This study shows a hybrid academic service center can meet the complexity and diversity of users’ needs, despite insufficient funds, space and specialists. To ensure sustainability, digital scholarship services should adapt to local users’ needs and expectations. While the author’s patent service and subject development analysis are local and popular with the users and sectors in his university, they make their services somewhat different from those of the Association of Research Libraries (ARL) members.

This is one of the few, recent studies on space redesign incorporating digital scholarship services in a well-known academic library in China.

The aim of this paper is to investigate the needs of lecturers and learners for digital scholarship services (DSS) and to suggest recommendations for the development of DSS at Vietnam National University Ho Chi Minh City (VNU-HCM).

The research employed a mixed method approach, comprising a paper questionnaire with 360 respondents to collect quantitative data and in-depth interviews with 18 participants, including lecturers (L), postgraduate students (P), and undergraduate students (U), to gather qualitative data.

The findings indicate that lecturers and students have diverse needs for various DSS services, with digital information resources and institutional repositories being the most common, followed by new and workable digital technology infrastructure, training courses in using digital tools and methods, and ongoing advice and support at different stages of the research process.

The limitations of this study indicate that further research is necessary to obtain a more comprehensive understanding of the DSS needs in higher education institutions in Vietnam of various sizes and characteristics.

This research provides a practical basis for the development and provision of appropriate support to the development of DSS at VNU-HCM.

The originality of this paper and its value lies in the contribution to the understanding of the needs of DSS in a context of the digital transformation and the improvement of the quality of education and research in the higher education sector in Vietnam.

The purpose of this paper is to offer and explore innovative strategies for building and sustaining digital initiatives at information organizations. Although the examples provided are based on case studies at an academic library, the practices are rooted in project management principles and therefore applicable to all library types, museums, archives and other information organizations. The innovative strategies on staffing and funding will be particularly useful to organizations faced with monetary and staffing shortages and highlights collaborative management practices.

Concept of strategic and collaborative management practices led by an experienced project manager cross-trained in management, technical and soft skills enables the successful development and sustainability of digital initiatives. A cross-trained librarian’s management practices of leading the Digital Scholarship Initiatives at a particular university will be examined as a case study and aided with literature supporting the need for digital initiatives leaders to have training beyond the credentials of librarian, curator, archivist or historian in the technologically savvy twenty-first century ecology of information centers.

The innovative strategies implemented in the case study yielded increases in the number of hours of digital lab usage, digital projects developed, seminars or workshops presented, attendance of library hosted events, number of programs implemented and awareness on campus, all with limited staff and funding. The variety and level of production and marketing is instrumental to the growth and sustainability of digital initiatives.

The innovative strategies emphasized in this paper use the concept of borrowed or shared time to start staffing needs and is particularly helpful to organizations that do not have a strong line of dedicated staffing or funding to begin building digital initiatives. Offers small ways to start immediately while setting the stage to plan for big ideas for the future.

This paper suggests a credentialed information expert, such as a librarian, archivist or curator, that is, also cross-trained in project management and technology is the key to not only successfully leading digital initiatives but is instrumental for its sustainability and the marketing, growth and future of digital initiatives.

The purpose of this paper is to look at the journey and approach to responding to the needs of researchers in an academic library.

Research practice continues to evolve, technology is advancing at a rapid pace and the volume of research data produce is unprecedented in human history. To add complexity to the equation legislative requirements are being introduce to make data and research output available in open ways to be accountable for public funding.

It is within this context the academic library is well positioned with its foundation as a keeper and curator of knowledge to support and add value to the research endeavor. While many of the traditional roles in the library are still relevant it is clear that new skills and capability are required to be responsive (and proactive) to the needs of institutional researchers. At the University of Melbourne the authors have has looked closely at what value we can bring to the research endeavor in a meaningful and sustainable manner. The library has established the Research Information Management group to consolidate and expand the University Library’s capability and capacity to deliver cohesive and visible research support services.

Provides an example of an approach to respond to the needs of the academic community in an environment of data deluge by building new services, skills and capability.

The purpose of this paper is to presents the very recent development of e-journal publishing services at the University of North Carolina (UNC) at Charlotte. In 2011, the J. Murrey Atkins Library at UNC Charlotte created a new unit in the library, the Digital Scholarship Lab (DSL), which partners with faculty and graduate students in the use of digital and networked research tools to create, disseminate and store new knowledge. E-journal publishing and hosting are among the suite of services offered by the DSL, and we currently publish three journals (https://journals.uncc.edu/).

This report provides an overview of the context of our library’s decision to begin publishing journals, including a discussion of our university’s becoming more research-intensive, our university system mandating increased efficiencies and sharing research with the state citizens, and the library’s own goals of raising awareness of and supporting open access. Also outlined are the technical and procedural choices made, important activities undertaken to develop, define and publicize the new services, campus response to the service and next steps.

This report provides detailed accounting of how a large academic library implemented an electronic publishing service to support open access scholarship. Important activities such as marketing communication, policies development and technical/procedural activities are defined and results described. The report provides observation and lessons learned for academic libraries in development and support of electronic journals.

Library as the publisher is a new concept. This report will be of interest to many libraries who are considering offering publishing services and to libraries that currently offer publishing services.

Digital humanities (DH) has become a much discussed topic among both humanities scholars and library professionals. The library and information science (LIS) community has taken efforts in providing new facilities and developing new services to meet humanities scholars’ changing research behaviors and needs employing digital tools and methods. How to effectively collaborate with the DH community has been a challenging task to LIS in their digital library (DL) development endeavors. The purpose of this paper is to discover productive ways for LIS to support DH scholarship, specifically, what DL components, including content, technology, and service, should and could be developed for digital humanists.

As an initial effort of the Digital Humanities Interest Group at University of California, Irvine Libraries, the examination is primarily based on a cross-boundary environmental scan in both DH and DL fields. The environmental survey includes both a literature review and web and physical site visits. The survey results, especially a gap analysis between the behaviors and needs of humanities scholars and the digital content, technologies, and services currently offered by the DL community, are used to shape the proposed roles of DH librarianship.

First, DH’s innovative approach to research and teaching practices brings opportunities and challenges. Second, DH research is collaborative work. Third, major channels are established for the DH community. Fourth, various tools and data sets are developed to support different types of projects. Fifth, DH community has unbalanced geographical and disciplinary distribution. Sixth, DH research output still lacks attention, integration, and sustainability. Finally, LIS professionals play unique roles in DH projects. Overall, the communities of DH and DL share common goals and tasks.

This paper proposes these present and future roles of LIS professionals: creator and contributor; curator; messenger and liaison; educator; mediator and interpreter; host; partner; innovator; “hybrid scholar”; advocate; consultant. At the organizational level, libraries should demonstrate higher efficiency and effectiveness in the services by revamping organizational culture or structure to stimulate and realize more and deeper cross-boundary conversations and collaborations. On a larger scale, the DL community should strive to become more visible, valuable, and approachable to the DH community; and even better, become part of it.

This paper examines both DH and DL fields critically and connects the two communities by discovering gaps and commonalities. Based on the findings, the authors recommend roles and actions to be taken by LIS professionals, libraries, and the DL community. This paper is valuable to both humanities scholars who are seeking support in their research using digital methods and LIS professionals who are interested in providing more effective and suitable services. The paper also helps library administrators and aspiring librarians better understand the concept of DH and grasp insight on the present and future of DH librarianship.

The library and information science (LIS) profession experienced drastic changes in its job requirements due to emerging digital scholarship trends, especially the growth of the Fourth Industrial Revolution (4IR). As a result, there is a discrepancy between the job market and the LIS curriculum. This study addresses this gap by looking into incorporating digital scholarship into the LIS school curricula in South Africa. This may have implications for other contexts as well, because digital scholarship is becoming pervasive.

The study adopted a constructivist paradigm using a qualitative approach and a multiple case study design. Primary data using semi-structured interviews were collected from 10 academics at LIS schools and 10 librarians from both academic and special research council libraries in South Africa.

The study revealed that LIS schools did not have content on digital scholarship such as research data management (RDM), digitisation, metadata standards, open access, institutional repositories and other related content. Stakeholders who needed to be consulted included librarians, information technology (IT) and information and communication technology (ICT) specialists, computer scientists, humanists, the South Africa Qualifications Authority (SAQA) and Department of Higher Education and Training (DHET) and LIS professional bodies. There were gaps and redundancies in the curriculum as far as digital scholarship was concerned. Digital scholarship presented opportunities for librarians and academics to acquire emerging jobs and to collaborate more in the digital space.

The article advances knowledge on the importance of incorporating digital scholarship in the LIS curriculum in South Africa. Furthermore, it provides guidance regarding stakeholders to be consulted when incorporating content into the LIS curriculum with the intention of closing the gaps and curbing or removing discrepancies between job requirements and graduates’ skills and competencies.

Academic libraries’ response to the Coronavirus disease (COVID-19) pandemic might be an opportunity to reassert and reemphasise their roles in the national disaster management matrix. The purpose of this study is to review the responses of academic libraries in South Africa during the COVID-19 pandemic. The global outbreak of COVID-19 has precipitated a challenge amongst all institutions, communities and libraries as evidenced by the growing lockdowns, deaths and shocking statistics of infections. This has triggered a fundamental need to rethink how libraries can establish innovative ways to continue providing services to users.

This study adopted the interpretive research paradigm to review the situation in South Africa in response to the COVID-19 pandemic. The study used an analysis of secondary sources, the activities that took place and personal experience to answer the research questions.

The analysis showed that academic libraries and publishers have risen to the occasion, offering more free content and curating personalised collections so that citizens can have uninterrupted access to content and learning. The digital libraries in South Africa are considered vital alleyways to high-quality e-books, journals and educational content, including open educational resources. Digital library services have enabled academic libraries in South Africa to excel in providing online services, therefore ensuring that learning, research and teaching continued.

This study, using Habermas’s idea of the public sphere as a fundamental theoretical framework, notes that when the physical space is closed, it is necessary for academic libraries in South Africa to make use of the digital space. This study will contribute to the corpus of knowledge relating to South African digital libraries’ response to the COVID-19 pandemic.