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Article
Publication date: 19 September 2024

Asmaa Abu Qaadan, Faten Hamad and Hussam Fakhouri

This study examines the digital accessibility of information services for students with disabilities at the University of Jordan. Despite advancements in disability rights and…

Abstract

Purpose

This study examines the digital accessibility of information services for students with disabilities at the University of Jordan. Despite advancements in disability rights and technology, academic libraries often lag in providing fully accessible digital services.

Design/methodology/approach

The mixed-methods research involved quantitative surveys from 173 students with disabilities and a qualitative interview with the head of the information application department, in addition to a focus group interview with 10 students with disabilities. Quantitative analysis included means, standard deviations and four-way ANOVA to identify significant differences in perceptions. Qualitative insights highlighted specific issues and recurring themes, revealing significant gaps in digital accessibility.

Findings

The results revealed a weak level of digital accessibility of students with disabilities to information services in academic libraries in Jordan is very low. The findings indicate a need for improvements in library infrastructure, staff training and policy development. The study also offers insights into challenges in a developing country context and provides recommendations for enhancing library inclusivity and support structures, emphasizing the importance of aligning services with international accessibility standards.

Practical implications

The findings will primarily be beneficial for library managers to understand their library’s deficiencies and responsibility towards the local community and the enhancement of digital inclusion. This understanding will aid in planning training programs and workshops for employees on supporting students with disabilities. Additionally, it serves as a valuable resource for collaboration between libraries and educators to organize educational sessions for academic librarians in Jordan and other developing nations.

Originality/value

It serves as a valuable resource for collaboration between libraries and educators to organize educational sessions for academic librarians in Jordan and other developing nations. This research adds value to existing literature by highlighting the context in one developing country.

Details

Library Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 25 June 2024

Nur Ahammad, Farrah Diana Saiful Bahry and Haslinda Hussaini

This research aims to develop a conceptual framework that explores the influence of open-source software (OSS) on the sustainability of library services within the context of…

Abstract

Purpose

This research aims to develop a conceptual framework that explores the influence of open-source software (OSS) on the sustainability of library services within the context of academic libraries in Bangladesh.

Design/methodology/approach

The study uses a comprehensive research methodology that includes literature review and analysis to construct a robust conceptual framework. This study investigates the various dimensions of OSS adoption and its impact on library service sustainability.

Findings

The research findings reveal the critical factors and mechanisms through which OSS can positively affect the sustainability of library services. This study identifies key drivers and challenges associated with the adoption of open-source solutions in the context of Bangladesh academic libraries.

Practical implications

The framework developed in this research offers practical insights for academic libraries in Bangladesh seeking to adopt OSS solutions. This study guides how to leverage these technologies to enhance the sustainability of library services in a cost-effective and efficient manner.

Originality/value

This study contributes to the academic literature by presenting a novel conceptual framework tailored to the unique context of Bangladesh academic libraries. This study adds value by addressing the specific challenges and opportunities related to OSS adoption and its implications for library service sustainability in this region.

Details

Journal of Information, Communication and Ethics in Society, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1477-996X

Keywords

Article
Publication date: 26 December 2023

Asad Ullah Khan, Zhiqiang Ma, Mingxing Li, Liangze Zhi, Weijun Hu and Xia Yang

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding…

Abstract

Purpose

The evolution from emerging technologies to smart libraries is thoroughly analyzed thematically and bibliometrically in this research study, spanning 2013 through 2022. Finding and analyzing the significant changes, patterns and trends in the subject as they are represented in academic papers is the goal of this research.

Design/methodology/approach

Using bibliometric methodologies, this study gathered and examined a large corpus of research papers, conference papers and related material from several academic databases.

Findings

Starting with Artificial Intelligence (AI), the Internet of Things (IoT), Big Data (BD), Augmentation Reality/Virtual Reality and Blockchain Technology (BT), the study discusses the advent of new technologies and their effects on libraries. Using bibliometric analysis, this study looks at the evolution of publications over time, the geographic distribution of research and the most active institutions and writers in the area. A thematic analysis is also carried out to pinpoint the critical areas of study and trends in emerging technologies and smart libraries. Some emerging themes are information retrieval, personalized recommendations, intelligent data analytics, connected library spaces, real-time information access, augmented reality/virtual reality applications in libraries and strategies, digital literacy and inclusivity.

Originality/value

This study offers a thorough overview of the research environment by combining bibliometric and thematic analysis, illustrating the development of theories and concepts during the last ten years. The results of this study helps in understanding the trends and future research directions in emerging technologies and smart libraries. This study is an excellent source of information for academics, practitioners and policymakers involved in developing and applying cutting-edge technology in library environments.

Article
Publication date: 23 September 2024

Shakeel Ahmad Khan, Khurram Shahzad and Abida Perveen

This study aims to identify the status of virtual library system development in university libraries. It also attempted to examine the availability of virtual library services and…

Abstract

Purpose

This study aims to identify the status of virtual library system development in university libraries. It also attempted to examine the availability of virtual library services and reveal the challenges being faced by university librarians of Punjab province, Pakistan in providing virtual library services.

Design/methodology/approach

The study used a quantitative research method by using a questionnaire to address the study’s objectives. In total, 62 university libraries in Punjab province, Pakistan were the population of the study. A purposive sampling technique was applied to gather the required data from the respondents.

Findings

Results showed that most of the study’s respondents are well aware of the potential benefits of virtual library systems in universities for the delivery of innovative smart services to library patrons. The libraries delivered different virtual library services to meet the diverse needs of the library patrons. The respondents faced the challenges of funding, expertise, technical support, leadership, strategic planning and training to adopt virtual library systems and services in university libraries.

Originality/value

The study has provided a framework based on empirical findings of the study to efficiently adopt virtual library systems and services in university libraries for the delivery of smart services to end users. It has provided pertinent theoretical and practical implications.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 9 August 2024

Mohd Ismail Abidin, K. Kiran and Samsul Farid Samsuddin

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Abstract

Purpose

This study examines the preparedness and responsiveness of Malaysian academic librarians in handling disruptions in library services during a disaster.

Design/methodology/approach

This qualitative approach involved semi-structured interviews with decision-makers, chief librarians and library managers from five selected public universities.

Findings

Thematic and qualitative data analysis produced several key themes based on (1) disaster preparedness involving policies, plans, asset protection, risk management, coordination of disaster management and preparative measures; and (2) disaster response involving strategies for information and communication access, community engagement, emergency response teams and procedures, and resource availability.

Practical implications

The findings are expected to be useful for policymakers in formulating policies and guidelines for library disaster management plans.

Social implications

The interruptions of academic library services during a disaster may result in the disruption of the information sources and social information networks of students, academics and researchers alike. Effective disaster management is also the library’s responsibility to protect collections that belong to society at large.

Originality/value

This is one of the first attempts in disaster management research to focus on the preparedness and responses of academic libraries in Malaysia in the face of disasters. Therefore, the results of this study can be used as a baseline for policymakers to prepare policies, guidelines and manuals for management in the event of a disaster.

Details

Library Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 23 July 2024

Khurram Shahzad, Shakeel Ahmad Khan and Abid Iqbal

This study aims to identify the librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services.

Abstract

Purpose

This study aims to identify the librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services.

Design/methodology/approach

This study used a quantitative research design for addressing the objectives. The population consisted of librarians from the public and private sector universities of Pakistan. The data were analyzed by using Smart PLS software.

Findings

The analysis consisted of two major parts: first the assessment of measurement model and second the structural equation modeling analysis. A significant positive impact of AI adoption was found on the implementation smart library services. Findings revealed that behavioral intention motivated librarians to adopt AI tools in university libraries for the delivery of smart library services.

Research limitations/implications

We applied quantitative method to carry out the study while future authors may conduct a systematic literature review on the same topic for offering a broader outlook.

Practical implications

It has provided practical contributions by providing a baseline for management bodies to construct policies for the successful adoption of AI in libraries for sustainable competence development of practicing librarians and implementation of smart library services.

Social implications

The study has social implications too as AI integrated library services prove fruitful for society and digitally skilled librarians play a vital role for the promotion of reading and research culture in society.

Originality/value

To the best of the authors’ knowledge, this is the first study on librarians’ readiness to leverage artificial intelligence for the enhancement of digital literacy skills, sustainable competence development and smart library services in the context of Pakistan.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 17 April 2023

Qingyu Li, Jenny Wong and Dickson K.W. Chiu

This paper investigates school library services in the digital age for students with dyslexia and explores the impact of current library services on students’ learning.

Abstract

Purpose

This paper investigates school library services in the digital age for students with dyslexia and explores the impact of current library services on students’ learning.

Design/methodology/approach

A qualitative study with semi-structured interviews was designed according to the LAFE (Look and listen, Assistance and accessibility, Format and fit, and Environment) framework for learners with dyslexia and the 5E instructional model and conducted with 11 school librarians.

Findings

Results indicated that participants lacked knowledge of dyslexia for appropriate library services. Awareness, IT skills, school administration, funding and parental attitudes would influence the library’s tailored services to dyslexic children, despite the rich resources in these participants’ libraries, including paperbacks, digital resources and electronic devices. Adaptations are necessary to provide accessible services, especially by applying digital technologies, and school libraries can positively impact students’ reading interests, promote knowledge inquiry and strengthen information literacy skills.

Originality/value

While students with dyslexia spend significant time in schools, limited studies focus on school library services in the digital age, especially in Asia. This study fills the gap by systematically exploring the issue with the 5E instructional model.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 17 April 2023

Prasetyo Adi Nugroho, Nove E. Variant Anna and Noraini Ismail

This study sought to analyze the correlation between artificial intelligence (AI) and libraries and examine whether there were any shifts in research trends related to these two…

Abstract

Purpose

This study sought to analyze the correlation between artificial intelligence (AI) and libraries and examine whether there were any shifts in research trends related to these two topics during the coronavirus pandemic.

Design/methodology/approach

The study gathered secondary data from the Scopus website using the keywords “AI,” “library” and “repository,” from 1993 to 2022. Data were re-analyzed using the bibliometric software VOSviewer to examine the trending country's keyword relations and appearance and Biblioshiny to study the publication metadata.

Findings

Index keywords, such as “human,” “deep learning,” “machine learning,” “surveys” and “open-source software,” became popular during 2020, being closely related to digital libraries. Additionally, the annual scientific production of papers increased significantly in 2021. Words related to data mining also had the most significant growth from 2019 to 2022 because of the importance of data mining for library services during the pandemic.

Practical implications

This study provides insight for librarians for the implementation of AI to support repositories during the pandemic. Librarians can learn how to maximize the AI-based repository services in academic libraries during the pandemic. Furthermore, academic libraries can create policies for repository services using AI.

Social implications

This study can lead researchers, academicians and practitioners in conducting research on AI in library repositories.

Originality/value

As research on AI and digital repositories remains limited, the study identifies themes and highlights the knowledge gap existing in the field.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 4 April 2023

Yajun Guo, Yiming Yuan, Shuai Li, Yiruo Guo, Yiyang Fu and Zihan Jin

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in…

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Abstract

Purpose

The purpose of this paper is to understand the applications of metaverse-related technologies in US urban libraries, explore excellent cases of US urban libraries' practices in using metaverse-related technologies to serve patrons and try to find the factor that may affect the application of metaverse-related technologies in libraries at this stage.

Design/methodology/approach

To gather information about how and whether libraries use metaverse-related technologies such as three-dimensional (3D) technology, radio frequency identification (RFID), virtual reality augmented reality (AR) and artificial intelligence (AI) in their services. Firstly, the authors visit 150 US urban library websites that are members of the Urban Libraries Council. Secondly, the authors calculate the proportion of services provided by urban libraries that use metaverse-related technologies and introduce outstanding cases. Lastly, the authors discuss the factors that influence the application of metaverse-related technologies in urban libraries in the United States based on data published by the Institute of Museum and Library Services.

Findings

Metaverse-related technologies have been widely used in US urban libraries, but there are differences in the popularity of the applications of different technologies. In all, 84% of libraries use 3D technology, mainly in 3D printing services and 3D model building services; 76% of libraries use virtual and augmented reality technologies in their services, mainly concentrated in head-mounted VR device experiences, AR device experiences, virtual tours and virtual exhibitions; 62% of libraries use Internet of things (IoT) technology, mainly in self-checkout machines and book location services. However, AI technologies are less used in libraries, with 28% of libraries mentioning the applications of AI in their services, mainly focusing on intelligent search, virtual assistants and robot librarians. In addition, this study finds that library operating expenditures and population served do not affect the application of metaverse-related technologies in libraries.

Originality/value

This paper provides updated statistical data on the use of metaverse-related technologies in US urban libraries and aims to help library managers understand the overall applications and best practices. With this as an inspiration, they could formulate corresponding development plans to better serve their communities with metaverse-related technologies.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 11 September 2024

Zijian Wang, Ximing Xiao, Shiwei Fu and Qinggong Shi

This study aims to uncover the mechanisms behind the marginalization of county-level public libraries.

Abstract

Purpose

This study aims to uncover the mechanisms behind the marginalization of county-level public libraries.

Design/methodology/approach

The research surveyed 25 counties in central China, including Hubei, Chongqing, Hunan, and Guizhou provinces. Semi-structured interviews were conducted with library directors and deputy directors, focusing on main and branch library construction, cultural inclusivity, library assessment, and digital services.

Findings

Contributing factors to library marginalization were identified as economic pressure, institutional domain, longstanding issues, organizational entity, and societal misconceptions. Building on this, the study introduces the HBAC model to explain county-level public library marginalization. Considering the actual social context of these libraries, the article proposes a “3 + 1” approach to mitigate their marginalization.

Originality/value

The research methodology, analysis process, theoretical model, and recommendations provided could shed light on academic research and practical exploration in the field of public libraries globally.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

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