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The purpose of this paper is to consider how digital preservation system architectures will support business analysis of large-scale collections of preserved resources, and the use of Big Data analyses by future researchers.

This paper reviews the architecture of existing systems, then discusses experimental surveys of large digital collections using existing digital preservation tools at Big Data scales. Finally, it introduces the design of a proposed new architecture to work with Big Data volumes of preserved digital resources – also based upon experience of managing a collection of 30 million digital images.

Modern visualisation tools enable business analyses based on file-related metadata, but most currently available systems need more of this functionality “out-of-the-box”. Scalability of preservation architecture to Big Data volumes depends upon the ability to run preservation processes in parallel, so indexes that enable effective sub-division of collections are vital. Not all processes scale easily: those that do not require complex management.

The complexities caused by scaling up to Big Data volumes can be seen as being at odds with preservation, where simplicity matters. However, the sustainability of preservation systems relates directly to their usefulness, and maintaining usefulness will increasingly depend upon being able to process digital resources at Big Data volumes. An effective balance between these conflicting situations must be struck.

Preservation systems are at a step-change as they move to Big Data scale architectures and respond to more technical research processes. This paper is a timely illustration of the state of play at this pivotal moment.

This paper aims to investigate the requirements for automating aspects of the appraisal process for digital objects. It explores these requirements in the context of automating re‐appraisal and questions many of the assumptions commonly made about appraisal and about automating the processes needed for life‐cycle management of digital objects.

The literature of digital preservation and curation and the experience of one of the authors in planning to implement a digital archive at the Wellcome Library are the basis of an exploration of issues.

The development of automated appraisal systems and associated tools is a worthwhile endeavour, although the complexity and cost associated with designing, developing and implementing them may be prohibitive in some situations. An automated appraisal system may, however, have only limited benefits in some contexts. The re‐appraisal of technical attributes of digital materials, which is an essential part of their management, is a prime contender for some level of automation. The approach proposed has limitations which arise from such factors as metadata requirements and trustworthiness.

The paper articulates assumptions made about automation and applies these in order to gain a better understanding of the requirements of automating aspects of appraisal in a digital archive.

Freddie Mercury rose to fame as the lead singer of the UK pop group Queen. The group started working on tracks for their fourteenth studio album, Innuendo, in early 1989, and the album was finally released in February 1991. Progress on recording was slow as Mercury, who had been diagnosed with AIDS, was unable to work for more than a few days at a time. Innuendo became the final Queen album to be released during Mercury’s lifetime, and ‘The Show Must Go On’ is its final track. Its placing is arguably significant, given that both Mercury and the remaining band members must have assumed that this would be the last album that they would record together. In this chapter, I present an analysis of the song’s music and lyrics, along with the music video that accompanied the single release, with reference to Mercury’s illness and his wish to contribute vocals for as long as he possibly could, knowing the seriousness of his condition meant that this would be one of his last recordings.

Food literacy is an emerging concept associated with the skills, capabilities and knowledge to prepare a healthy diet and make healthy food choices. This study aims to examine how a dietary gatekeeper’s intentions to prepare a healthy diet for their family, and the subsequent satisfaction that a healthy diet is achieved, is influenced by their food literacy and by barriers to healthy eating.

A two-stage cross-sectional study was undertaken with 756 dietary gatekeepers who completed a baseline (time 1) and a three-month follow-up (time 2) questionnaire. Partial least square-structural equation modeling was used to estimate relationships between gatekeeper food literacy, their demographic characteristics, socio-cognitive factors, time 1 satisfaction with the healthiness of the household diet and intention to provide a healthy family diet. The follow-up survey assessed subsequent satisfaction with the healthiness of the household diet and barriers to achieving it.

The results highlight the significance of the dietary gatekeeper’s food literacy in overcoming barriers to healthy eating and fostering increased satisfaction with the healthiness of the family diet. The research further highlights the influence of past satisfaction, attitude, subjective norms and perceived behavioural control. Several demographics factors are also highlighted as influential.

The research offers new insights into the role of food literacy in the home environment including its influence on the dietary gatekeeper’s satisfaction with the family diet. The current model also provides strong evidence that food literacy can reduce the impact of barriers to healthy eating experienced by gatekeepers. The research has limitations associated with the socio-economic status of respondents and thus offers scope for research into different populations and their food literacy, younger and early formed cohabiting and the negotiation of food and dietary responsibility and on intergenerational food literacy.

The current findings regarding the impact of food literacy have significant implications for government agencies, non-profit agencies, educational institutions and other related stakeholders in their effort to curb obesity. Implications exist for micro-level programmes and actions designed to influence gatekeepers, family members and households and at the macro level for policies and programmes designed to influence the obesogenicity of the food environments.

The current study is one of the first to offer evidence on the role of food literacy in the home environment and its ability to overcome barriers to healthy eating. The research provides social marketers and public policymakers with novel insights regarding the need for increased food literacy and for developing interventions to improve food literacy in dietary gatekeepers.

This paper reviews brand equity and customer satisfaction as they relate to customer loyalty and relationship marketing in an effort to understand and mitigate some of the challenges facing quick‐service restaurants (QSRs) today.

The authors reviewed over 30 articles on the subjects of brand equity, customer equity, customer satisfaction, customer loyalty, communal relationships, relationship marketing, and pseudo‐relationship marketing, as well as researched and evaluated current marketing techniques used by selected QSRs.

It is concluded by the authors that customer satisfaction, brand equity, and loyalty are invaluable to the formation of customer loyalty, as is the understanding that customers' relationships with companies need to be treated with the same respect as personal relationships.

Customer loyalty has been shown to be beneficial to a company, both tangibly and intangibly. Companies are cautioned in their use of relationship marketing techniques used to foster customer loyalty and encouraged to use methods that benefit both themselves and their customers.

This paper analyzes many different factors that affect customer loyalty, as well as discusses how relationship marketing techniques can be utilized by the QSR industry.

The purpose of this paper is to highlight the stressors involved in an occupation at potential risk – the profession of law enforcement.

The paper reviews the history of police stress studies. It describes prevention and treatment programs that have unfortunately not been sufficiently utilized because of the police culture.

The documented symptoms of stress include digestive orders, cardiovascular diseas, alcoholism, domestic violence, post‐traumatic stress disorder, depression and suicide. While some police officers start their careers in excellent physical health, some retire early or even die from job‐related stress disorders if the cumulative impact of stress exacts its toll.

The paper offers a description of COP.2.COP a confidential hotline for officers and their families staffed by retired officers and licensed professionals.