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This paper is based on a review of current literature and addresses issues relating to communication and information technology (C&IT) provision in UK higher educational institutions from a number of perspectives. Suggests that potentially technology can improve the learning environment, but may not yet be the best medium for all situations.

Whilst cultural variables are likely to have an important bearing on the attitudes and behaviour of hotel employees, anecdotally, a pan‐industrial work orientation has also been long advocated as key in the formation of worker attitudes and behaviour. This study sought to identify and establish the extent to which this occupational view of work exists amongst employees in a number of international hotels based in Greece, Australia, St. Lucia and Britain. Using a survey approach with questions derived from earlier related studies, occupational communities were discovered in all hotels. The findings have significant implications for the recruitment and management of existing hotel workers as the occupational perspective challenges cultural notions of employee motivations and subsequent performance.

This study aims to advance and test an argument for the existence of a particular type of organizational culture on board cruise tourism vessels known as an occupational community.

The paper used a questionnaire instrument developed from earlier related studies.

A strong occupational culture was identified for hospitality workers (n=72) amongst a sample of cruise ships. These communities were found to be more acute on longer duration voyages than day trips with individuals being attracted to opportunities for socialization provided by the work situation rather than the occupation itself.

Cruise directors/hospitality managers will need to understand how occupational communities and espoused organizational cultures impact on each other to maintain positive on‐board employee attitudes, effectiveness and efficiency.

The novel occupational view of on‐board hospitality work could provide a much‐needed new understanding of employee attitudes and behaviors in the twenty‐first century.

The London Mayoral Election of 4 May 2000 was probably the first in British electoral history when all the candidates had established a presence in cyberspace. An analysis of the 11 websites showed that politicians are beginning to realise the potential influence of the Web in political circles, both as a means of publication and also for canvassing support. Most of the web pages were well designed with a reasonable amount of content and simple levels of interactivity. Multimedia features were also evident on most sites, though in terms of currency and timeliness of information, some improvements could still be made.

Career theorists have been increasingly occupied with role transitions across organisations, neglecting role transitions undertaken within single organisations. By exploring in depth the aspects of career capital that role holders need to facilitate their own organisational role transition, this article builds upon career capital theory.

Adopting an interpretivist approach, this study explores the experiences of 36 business leaders who have undertaken a recent role transition within a UK construction business.

The article empirically characterises 24 career capital aspects, clustered into Knowing Self, Knowing How and Knowing Whom. It argues that these aspects are important to internal role transitions and compares them to mainstream career capital theory. In addition, the concepts of connecting, crossing and investing career capital are introduced to explain how career capital supports such transitions.

This study proposes a new career capital framework and refocuses debate on organisational careers. It is based on a single organisation, and it would be beneficial for future researchers to explore its applicability within other organisations.

The article explores the implications of the new career capital framework for business leaders and organisational managers who wish to build individual and organisational career mobility.

This study proposes a new, empirically grounded, career capital theoretical framework particularly attending to organisational role transitions.

Army and Joint Transformation initiatives in U.S. national defense (Shinseki, 2000) underscore the need to plan and meet mission requirements for individual soldier and small unit deployment in “close fight” scenarios (e.g. close combat, direct fire, complex terrain). This has focused interest and attention on the need for improved individual human performance research data, models, and high-fidelity simulations that can accurately represent human behavior in individual and small unit settings. New strategies are now needed to bridge the gap between performance outcome assessment and prediction (see also Pew & Mavor, 1998). The purpose of this chapter is to address epistemological and methodological issues that are fundamentally relevant to this goal.

Research consultations are a long-established means of providing support to students undertaking research activities (Stapleton et al., 2020). The literature on research consultations consistently reports high levels of satisfaction and that students value the individual, bespoke advice received via one-on-one librarian tuition. However, research consultations are resource-intensive and maximising the learning potential of consultations is a priority to justify the expenditure of time and ensure the sustainability of services. This study reports on the outcomes of a service development where students attending research consultations were offered a screencast recording of their appointment to support retention and application of information literacy skills and research processes covered in the research consultation. The study explored student use and perceptions of the service and how the recording of the appointment was integrated into research practices.

The study used a mixed-method approach including a questionnaire and interviews. Quantitative elements explored if and how students engaged with recordings made during research consultations while qualitative elements investigated students' perceptions of the service and how content from the recordings was used to complete research activities.

Findings indicated a high degree of positive feedback on the service and reveal complex user behaviours when using appointment recordings. The study demonstrates that the addition of multimedia recording during individual research consultations (IRCs) may offer significant benefits to students by improving knowledge retention and application and for librarians by reducing follow-up enquiries and increased engagement with the service.

The findings of this study give an evidential basis for library and reference services interesting in incorporating synchronous recording into a research consultation service.

This study is believed to be the first to investigate the perceptions and use of synchronous recording of research consultations between librarians and students.