Search results

The purpose of the paper is to identify and discuss the transport service triad (TST) as a key unit of analysis to understand the operations and conditions for change in freight transport systems at the micro level, i.e. at the level of analysis where business decisions and change interaction take place.

The theoretical framing is rooted in the IMP approach and in the literature on triads. A case study approach is used to illustrate the TST by analyzing a case involving a wholesaler of installation products, tools and supplies, a main construction company and a transport service provider.

The paper shows how the connections between the business relationships in the TST, influenced by connections to relationships outside the triad, impact on the efficiency in freight transport. The paper illustrates how analysis of TSTs can be applied in micro-level studies of change in freight transport systems and in supply networks.

The triadic approach is instrumental to understand change in the transport system because it includes all relevant parties and relationships of concern, as well as the logic framing of their actions. However, while arguing that TSTs are generic to their nature, each TST is unique and needs to be identified and analyzed in its specific context.

The suggested framework may contribute to an understanding of the embeddedness of transport services in supply/business networks. The framework may support the development of new ways of operating and creating value for customers and offering sustainable transport solutions.

From the transport policy makers’ perspective, micro-level analysis is important to understand behavioral adjustments to new policies.

This paper aims to develop a framework for switching a service supplier in a supply network.

The study builds on existing literature in the field of purchasing and supply management, public procurement (PP) and the Industrial Marketing and Purchasing approach, as well as on an illustrative example case, from the PP context, of a supplier switch in a service delivery process.

During a switching process, the buyer must simultaneously manage the ending of a relationship with the incumbent supplier and the beginning of a relationship with a new supplier. Collaboration with the focal suppliers to develop a service process with standardized components prevents disruptions in the service processes and reduces the impact of the switch on the wider network.

The conceptualization suggested in this paper needs to be further explored in different empirical contexts to assess its practical adequacy.

Practitioners responsible for service procurement can use the findings to develop collaboration with suppliers, both when it comes to service process development and to the switching process. Furthermore, the authors highlight the importance of ending competencies and the development of an exit plan to conduct a “beautiful exit.”

The paper integrates relationship initiation and ending studies, as well as procurement process models to develop a refined switching process framework. Many PPs rely on short-term relationships due to the legal obligation to frequently invite suppliers to tender, thus understanding the supplier switching process is important both for private and public sector actors.

With various challenges in the digital era, stakeholders are expressing growing interests in understanding the impact of emerging and disruptive technologies on freight transportation. This paper provides a systematic literature review of the current state of affairs as well as future trends and aims to support stakeholders' decision-making in logistics management in the era of disruptive technologies.

Several recent and representative articles from academic, industrial and governmental perspectives were investigated to set the scene for this research and to serve as a baseline for electing nine emerging technologies, which were then used to conduct a systematic literature review covering the literature within the area during the past twelve years.

3D printing, artificial intelligence, automated robots, autonomous vehicles, big data analytics, blockchain, drones, electric vehicles and the Internet of Things were identified as the emerging technologies. The current state of existing research and potential future opportunities were analyzed.

Since the potential literature body is almost impossible to fully cover, a tradeoff between the number of emerging technologies and the related literature reviewed has been performed. However, the paper provides a novel approach to select the emerging and disruptive technologies and a systematic literature review to fill the identified research gap in the related literature.

The research support various stakeholders to better capture the current status of and the future opportunities in freight transportation and gain a clearer understanding of the disruptive technologies as well as to guide them in how to deploy these initiatives in future decision-making.

By providing a systematic literature review on the trends, themes and research opportunities in the era of disruptive technologies, the papers bring about broad and comprehensive review on the impact of disruptive technologies on logistics and transportation as well as opportunities to support management decision support in the logistics industry.

Companies that try to build sustainable supply chains or that have to reengineer their supply chains to face sustainable development issues are confronted with such a complex and uncertain context that scanning their environment becomes more than ever necessary. This paper makes up the first stage of a research program. It aims to find an adequate scanning approach for sustainable supply chain design.

The research follows a two‐steps methodology. First, it looks for appropriate scanning frameworks by reviewing the dedicated literature. Second, it gathers ideas and knowledge combining an analysis of sustainable supply chain empirical studies with the collection of experts' scanning know‐how, by means of semi‐structured interviews.

This first stage of the research program suggests use of a multi‐and interrelated levels scope for sustainable scanning with a network perspective. The renewed target approach it promotes results in modifying scanning priorities. The overall findings shape up the first draft of a sustainable scanning framework, including a multi‐levels scope of analysis, a list of sustainable targets and a first contribution concerning scanning methods and attitudes.

The relevance of our scanning framework needs further testing to validate its usefulness and provide recommendations for managers.

The paper proposes a scanning framework and a list of targets that could be implemented by professionals.

The contribution in this paper is to link environmental scanning and sustainable development adding a supply chain orientation, and to propose a conceptual “sustainable scanning framework”. It is hoped that further research will prove that it has interesting managerial implications for companies challenged by sustainable development issues.

Research results concerning the cost‐saving potential of international sourcing have been ambiguous and the topic has been covered in isolation without accounting for influences of alternative cost‐saving approaches. This paper aims to analyze the expected financial impact of international sourcing in relation to savings potential attributed to other sourcing tactics, such as, e.g. collaborative product improvement. Furthermore, the paper tests for potential trade‐offs between different levers.

Data stem from results of 134 cross‐functional cost‐saving workshops using an identical methodology. Workshop participants identified and estimated cost‐saving projects considering seven sourcing levers. Results were recorded in a standardized way and analyzed scrutinizing secondary data.

Contrary to other studies, data revealed that international sourcing projects averaged 3.4 percent savings expectations. More than 80 percent of total savings potential was attributed to other sourcing levers, such as pooling of demand or process improvement. Results highlight possible trade‐offs between international sourcing and, e.g. joint product optimization.

A rigorous and strict, highly standardized method was employed and data were validated via cross‐functional team discussions, however, ex ante expectations instead of ex post realized savings are analyzed.

Findings give guidance on the importance of international sourcing compared to other levers and help to correct the misconception of international sourcing as a “purchasing panacea.” The findings highlight the need to develop a coherent sourcing strategy for specific commodity groups, including reinforcing tactics and avoiding trade‐offs.

For the first time, explicitly cost‐savings expectations from international sourcing have been analyzed together with other cost‐saving levers concerning relative importance and possible trade‐offs among them.

The purpose of this paper is to develop a transport portfolio framework (TPF) and explore its use as a decision support tool for shippers wanting to improve their transport system in terms of reducing their carbon footprint.

The TPF has been designed on the basis relevant theoretical frameworks in logistics and thereafter tested and further developed by the use of empirical data from a case study. Quantitative methods are used to find patterns in the shipment statistics for import flows obtained from a food retailer and carriers.

The TPF highlights different avenues for decreasing the carbon footprint, by identifying the product flow characteristics that might affect modal split and load factor, and it is believed that these can help shippers’ intent on analysing the largest potential for improvement. This potential is estimated based on how the key variables, modal split and load factor, can be improved.

Shippers can use the TPF as a decision support tool in their efforts to reduce their carbon footprint by: structuring complexity, managing data and finding effective solutions.

Reducing emissions is an increasingly important priority for shippers and the TPF helps them to direct their efforts towards approaches that have a substantial impact.

The TPF provides an opportunity to match different approaches for improving the environmental performance with the potential for reducing carbon footprint in shippers’ transportation networks, by taking into account the complexity of logistics network.

The purpose of this paper is to test the moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance.

Based on a survey questionnaire with 151 participants in the Thai automotive industry supply chain, hierarchical regressions are used to test the moderating effects.

Internal and supplier integration, but not customer integration, were positively associated with customer delivery performance. Technological and demand uncertainties were found to moderate the relationships between internal integration and customer delivery performance, and supplier integration and customer delivery performance.

The moderating effects of technological and demand uncertainties in the Thai automotive just‐in‐time (JIT) environment are explained. This research contributes to the development of a contingency theory of supply chain integration suggesting that the impacts of supply chain integration on customer delivery performance vary under different levels of technological and demand uncertainties.

Managers recognize the diminishing effects of internal integration and supplier integration under demand uncertainty, and the increasing effect of supplier integration under high technological uncertainty.

This study contributes to the supply chain management literature by clarifying the moderating effects of technological and demand uncertainties on the relationship between supply chain integration and customer delivery performance.

Whilst there are a plethora of theoretical ideas regarding a segmented approach to supply chain strategy, there is paucity of empirical data. This paper aims to present the results of a field‐based case study in a fast moving consumer goods company (FMCGCo) that sought to identify the most relevant basis for supply chain segmentation.

Research carried out on a single instrumental case, FMCGCo. A four‐stage research design was employed to develop and test an approach to developing a segmented supply chain strategy for FMCGCo supply chain Western Europe.

The study identified demand profiling at an item level (using volume and variability classifiers) as the primary driver of supply chain strategy. It also developed a novel profiling tool. This not only segmented demand but identified through the introduction of the concept of filters a method for turning the results of the demand profiling analysis into a segmented supply chain strategy.

The results presented are based on a single instrumental case. It is the approach that is transferable to other supply chain contexts not the specific solution per se.

The paper presents a practical and pragmatic approach for companies to develop a segmented supply chain strategy based on demand profiling.

The introduction of a new tool as a practical and relatively quick means of developing a segmented supply chain strategy, that considers both market and product characteristics.

Lean has long been developed and utilised in the manufacturing setting. Today, lean seems to be applicable in all organisational settings; and recently, lean has been applied in the municipal sector. The purpose of this paper is to investigate lean practices in the municipal sector in a service supply chain management (SCM) context.

This paper analyses lean implementation in Danish municipalities through the use of two sets of questionnaire surveys from 2008 to 2009. Furthermore, data based on three confirmative case studies of lean implementations are included.

The paper outlines a model that illustrates under which conditions lean is deemed most appropriate according to the type of service delivered. The surveys and case studies show that lean is mainly implemented as “toolbox lean,” such as with value stream mapping, kaizen and information boards. In addition, the analyses show that the lean philosophy can be used by the public sector to be more effective in terms of cost reduction and service improvements if the assumptions for implementing lean exist.

From a supply chain perspective, data are collected only from a focal firm perspective (municipalities). Future research must investigate lean applications in public service supply chains from interorganisational perspectives.

This paper provides guidance on the concept of lean and on under which circumstances it may be applied in a public service SCM context. Furthermore, it stresses the importance of defining the customers and clarifying their demands in terms of value requirements.

This paper is the first to study the lean philosophy in the public sector from a service supply chain perspective.