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1 – 4 of 4Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers Jr
Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the…
Abstract
Purpose
Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the complicated and complex phenomena of leading and managing high reliability organizations (HRO). The purpose of this paper is to offer both theoretical and practical insight to further strengthen reliability in high hazard organizations.
Design/methodology/approach
Phenomenological study based on over three years of research and thousands of hours of study in HROs conducted through a scholar-practitioner partnership.
Findings
The findings indicate that the identification and the management of competing tensions arising from misalignment within and between public policy, organizational strategy, communication, decision-making, organizational learning, and leadership is the critical factor in explaining improved reliability and safety of HROs.
Research limitations/implications
Stops short of full-blown grounded theory. Steps were made to ensure validity; however, generalizability may be limited due to sample.
Practical implications
Provides insight into reliably operating organizations that are crucial to society where errors would cause significant damage or loss.
Originality/value
Extends high reliability research by investigating more fully the competing tensions present in these complex, societally crucial organizations.
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Keywords
Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers
In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and…
Abstract
Purpose
In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and crisis at Fukushima, the purpose of this paper is to offer an innovative organizational development (OD) intervention that may enhance safety and operational performance directed at these critical organizations.
Design/methodology/approach
Drawing on and integrating key elements of strategy, leadership coaching and development and assessment, the authors describe and detail an intervention designed to bring a troubled NPP to a state of reliability.
Findings
It was found that performance improved in a relatively short amount of time from implementing this OD tool.
Practical implications
The findings contained herein may apply to any organization aiming to improve on safety and operational performance.
Originality/value
The paper's findings should appeal to high hazard and high reliability organizations, such as those found within the energy industry, that must continuously strive toward improved operational and safety performance.
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– Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Abstract
Purpose
Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Effective management is a must for any business organization. In certain sectors though, such capabilities become even more imperative. Industries defined as being extremely hazardous are a case in point. Nuclear power plants illustrate this perfectly. Safety is obviously paramount in these complexes to the point where even a minor mishap can have grave consequences. When more serious accidents occur, devastating effects on humanity and the environment is virtually inevitable. Think Chernobyl. You'd be forgiven then for assuming that performance in all nuclear energy stations would be comparable and of the required standard. And why not? After all, the structural design and technology used is largely homogenous. Any differences in these respects are inconsequential.
Originality/value
Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.
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