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Considers the role of communication theory in the study of corporate communication outlining an approach whereby the former can be integrated into the latter so as to provide maximum benefit for educators, students and professionals. Offers various definitions of corporate communication and looks at a hierarchy of levels of communication theorizing. Also features a taxonomy of teaching and learning strategies and outcomes, noting the value of communication theory in preparing graduates for a diverse world

Among the many demands placed on the busy corporate practitioner, communication training of staff can be seen as either a difficult personal responsibility, or an expensive, delegated one. The Industrial Society is attempting to come to the rescue with the CD‐ROM package Top Training. The package draws on the Society's extensive catalogue of video and other resources to provide a customised ensemble of materials for a wide range of needs. The topics covered range from basic functional training in customer relations to strategic management issues. Topics covered include appraisal, coaching, customer relations, stress, team work and time management.

Child criminal exploitation (CCE) emerges from the complex interplay between potential targets, motivated perpetrators and conducive environments. Drawing on contextual safeguarding and rational choice theory. The purpose of this paper is to explain the relational dynamics that lead to CCE in terms of complex systems.

This paper reviews the existing criminological and public health perspectives on CCE and compare against current assessment protocols used to identify child victims of exploitation.

Findings demonstrate a conceptual and empirical flaw in existing practice. This flaw can be understood in terms of a failure to include both environmental conditions and the perpetrator’s motivation when trying to prevent CCE.

To correct this, this paper develops an original systemic model called circles of analysis. This model builds on contextual safeguarding to overcome this identified flaw by also including perpetrator motivation to develop a Systemic Investigation, Protection and Prosecution Strategy.

It is worth considering as to whether our model can be scaled up to look at trafficking of children and adults for modern slavery, servitude, forced and compulsory labour in different contexts and jurisdictions. Alongside this, is there capacity to build perpetrator behaviours into the contextual safeguarding model?

The potential for further development and alignment with the principles of contextual safeguarding is tantalising, and it is hoped that the contribution to this important special edition will open up new avenues for collaboration with both academics and practitioners who are concerned with protecting children and combatting CCE.

This strategy is uniquely designed to improve how police and social workers identify and investigate CCE and safeguard potential victims and survivors.

The topic of personal archives has mainly been discussed by two research traditions in information science: archives and records management, and personal information management. The purpose of this paper is to compare a corpus of the archival literature written by the archival community with the concepts and challenges posed by Catherine Marshall, who exemplifies the personal information management approach. Many of the personal digital archiving challenges that Marshall identifies are related to discussions within the archival community.

In order to demonstrate the similarities between Marshall's work with the archival discussion about personal archiving, Marshall's challenges, tasks and attributes of personal digital archiving were compared with a total of 33 articles from two library and information science databases.

Many of the personal digital archiving challenges that Marshall identifies are related to discussions in the archival community. The author suggests that certain aspects of the archival literature may be utilized to address Marshall's identified challenges. Lastly, future collaborations between members of the archival community and members of the personal information management community may prove useful in addressing the challenges of personal digital archiving

The paper demonstrates that two areas of information science share ideas about how to address the issues related to personal archives, but rarely consult one another when writing about personal digital archiving. The author highlights the archives and records management tradition in an attempt to introduce the literature to the broader discussion on personal digital archives being had by the personal information management tradition.

The purpose of this paper is to establish a supported and validated reference point for understanding how Nicodemus, Kansas warrants significant inclusion in both the history of management and current entrepreneurship education.

This paper consists of a literature review to identify the salient historical and theoretical importance of the community of Nicodemus, Kansas. The research was conducted by reviewing and couching the research in this context.

Nicodemus, born out of an entrepreneurial spirit of newly liberated Black Americans, is the surviving entrepreneurial force for the African-American efforts in the western US expansion efforts in the later 1800s. The community, courage and cooperative views of the settlers were instrumental in overcoming a variety of hardships inherent in the location, society and time period to not only survive but also deliver growth and success. Nicodemus personified cultural pride and self-reliance, which fueled personal and commercial success.

The cooperative advantage is justified to be included in discussions of American management history, taught in the entrepreneurship curriculum and used by practitioners.

Collective courage and cooperative advantage used by Nicodemus carries implications for how modern Black communities can advance their economic and social agendas.

Coverage of Black contributions management and entrepreneurship is scant, but a Black Enlightenment period has recently changed that scholars have recently begun to cover these significant moments in the literature (Prieto and Phipps, 2019). We argue that Nicodemus as an entrepreneurial community serves as a case study that needs contextualization in this Black Enlightenment era and holds pertinent implications for modern Black communities.

Despite an increasing policy focus, routine outcome monitoring (ROM) is not common practice in UK children's services. This paper aims to examine whether it is feasible and valid to use measures from ROM of evidence-based parenting programmes (EBPPs) to assess the impact of services and to drive service improvements through feedback mechanisms.

This is a secondary analysis of ROM measures collected from a London clinic offering EBPPs over five years. Demographic information from referrals was compared for attendees and non-attendees. Changes in parent reported child behaviour were measured using the Strengths and Difficulties Questionnaire (SDQ), and a Visual Analogue Scale (VAS).

No significant differences were found in socio-demographic characteristics of attendees and non-attendees. Statistically significant differences were found between pre- and post-scores on parent reported SDQ scores and VAS concerns, as well as the SDQ Added Value Score. The data collected did not allow for investigation of a dose-response relationship between the level of attendance and any improvement made.

This study illustrates that ROM can provide useful information about the impact of EBPPs in a particular clinical context. Demographic data could support service managers to evaluate reach and uptake while evidence of improvements can be communicated back to parents and support future funding bids. Incomplete data limited the inferences that could be drawn, and collaborations between research centres and clinics may be a way to optimise the use of ROM to drive service improvement and innovation.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

The paper provides information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

In the current customer‐centred business environment, organisations are adopting market‐oriented behaviour in an effort to enhance their value creation and delivery capabilities. This study seeks to investigate whether supplier market orientation leads to the creation of superior supplier perceived value and organisational performance. It is contended that supplier perceived value creation mediates the relationship between market orientation and business performance.

A model was developed that places supplier perceived value creation as a mediator of the relationship between market orientation and business performance. The model was tested using structural equation modelling on 244 fresh produce suppliers interviewed in face‐to‐face interviews.

The results indicate that, whilst customer orientation enhances supplier perceived value creation, competitor orientation and interfunctional coordination were negatively associated with it. Supplier perceived value creation had a mediating effect on the link between market orientation and business performance. Additionally, supplier perceived value creation had a negative effect on financial performance, but was positively related to marketing performance.

The study indicates that not all market orientation components lead to positive effects on business performance. For some organisations market orientation can actually reduce business performance. Thus managers should specifically be careful to implement customer orientation as a way of enhancing business performance as the costs may outweigh the benefits.

Limited work has investigated the role of supplier perceived value creation and research has called for empirical work on mediators of the market orientation‐business performance link. The paper adds to existing knowledge by unveiling how supplier market orientation influences their ability to conceptualise supplier delivered value.

The purpose of this study is to evaluate the psychometric properties of each item in the Sport Spectator Identification Scale (SSIS) (Wann and Branscombe, 1993) using the item response theory (IRT) and to provide evidence for modifications in the scale.

A total of 635 spectators of US professional sports responded to the seven-item SSIS on an eight-point semantic differential scale. The general partial credit model was fitted to the data.

The results revealed that four items (Items 1, 2, 3 and 5) provide a relatively high amount of information, whereas three items (Items 4, 6 and 7) provide a low amount of information, indicating different levels of measurement precision among the items. Furthermore, the results showed that some low-level response options were rarely selected by participants, indicating that it may not be necessary to include response options as many as eight within each item.

Unlike previous studies examining the psychometric properties of the SSIS as a whole, the present study provides information about the usefulness of each item of the SSIS in measuring individuals' team identification. Based on the findings, the authors identified some issues with the three problematic items, including the wording of the items and the link between the question and the target construct. The authors make several suggestions for researchers and practitioners in improving individual item quality and in making informed decisions when using the SSIS in the future.