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1 – 10 of over 90000Naveen Donthu, Satish Kumar, Chatura Ranaweera, Marianna Sigala and Riya Sureka
In 2020, the Journal of Service Theory and Practice (JSTP), previously titled Managing Service Quality, celebrates its 30th anniversary. This study provides a retrospective of the…
Abstract
Purpose
In 2020, the Journal of Service Theory and Practice (JSTP), previously titled Managing Service Quality, celebrates its 30th anniversary. This study provides a retrospective of the evolution and contribution of the journal to service research by identifying its major trends, research constituents, factors contributing to citations and thematic structure over its 29 active years (1991–2019). The paper concludes by providing directions and ideas for progressing service research
Design/methodology/approach
The study uses the Scopus database to extract JSTP's bibliographic data. It employs bibliometric methods to study the trends of the journal, such as the citation structure and most-contributing authors, institutions and countries. Bibliographic coupling and keyword co-occurrence analyses are used to study the intellectual structure of the journal. Regression analysis discloses the factors influencing citations of JSTP articles. Factors explaining the citation count of JSTP articles include article age, number of author keywords, article length, title length and number of references.
Findings
JSTP's influence has grown significantly in the scientific community, which is evidenced by findings relating to the citation counts, the thematic scope/variety and authorship features of the JSTP papers published during the last 30 years. JSTP attracts publications from around the globe, but most contributions come from the United States, United Kingdom and Australia. Although JSTP has continuously evolved with new and varied themes, a bibliographic coupling analysis clustered JSTP articles into five major clusters.
Research limitations/implications
The limitations of the Scopus database may impact the study's results.
Originality/value
This study is the first to provide a comprehensive review of JSTP since its launch. It is useful to the editorial board and other JSTP stakeholders as well as service scholars alike.
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Sumit Kumar Banshal, Manoj Kumar Verma and Mayank Yuvaraj
The purpose of this paper is to present a comprehensive analysis of the current status and development of the digital journalism field from 1987 to 2021 using the Dimensions…
Abstract
Purpose
The purpose of this paper is to present a comprehensive analysis of the current status and development of the digital journalism field from 1987 to 2021 using the Dimensions database.
Design/methodology/approach
Using the Dimensions.ai database, 1734 articles were identified through search strategies which were published from 1987 to 2021. The downloaded results were analysed using specific parameters with the help of bibliometric and science mapping tools: Biblioshiny, VOSviewer and CiteSpace. The key contributions of the present comprehensive bibliometric study of the digital journalism field can be seen in terms of the following aspects: (1) Publication analysis from the perspectives of publication growth, key journals, contributing authors, institutions and countries done through Biblioshiny package. (2) Citation network analysis from the perspective of co-citation structure of papers, authors, countries and institutions done through VOSviewer. (3) Timeline analysis and keywords burst detection to identify hotspots and research trends in digital journalism with the help of CiteSpace.
Findings
The first paper with the keyword digital journalism was published in the year 1989. From 2011 onwards, there has been growth in digital journalism literature. The most popular journal in digital journalism studies is Digital Journalism, Journalism, Journalism Practice, Journalism Studies. Lewis, S.C. has contributed the most number of papers in digital journalism. Further, authors from the countries the USA, Spain, Brazil and UK have contributed immensely. The citation network of authors, institutions and countries contributing to digital journalism studies has also been explored in the study. Through burst analysis, hot topics in digital journalism were identified.
Originality/value
The paper provides a complete overview of the growth of digital journalism literature published from 1987 to 2021. The originality of this work lies in the triangulation of Biblioshiny, VOSviewer and CiteSpace software to present various aspects of bibliometric study. Findings of the study can help the researchers to identify areas as well as journals, authors, institutions working actively in the field of digital journalism.
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Raghu Nandan Chawla and Praveen Goyal
Ubiquitous digital technologies are driving organisations to embrace non-traditional digitally transformed business models incessantly. Heterogeneous literature contributions have…
Abstract
Purpose
Ubiquitous digital technologies are driving organisations to embrace non-traditional digitally transformed business models incessantly. Heterogeneous literature contributions have resulted in a spur in the research related to business transformation driven by digital technologies in recent years; consequently, the research under the digital transformation (DT), even though becoming a hotspot, remains very fragmented. The authors endeavour to holistically present the literature's intellectual structure under DT as a concept, its evolving journey and the emerging research streams in the business and management domains using the techniques of bibliometric analysis.
Design/methodology/approach
By performing bibliometric analysis on 234 research articles published over the last 20 years in the DT domain, retrieved from Thompson Reuters Web of Science TM, this study culls out thorough insights from the citation, co-citation and keyword analysis. Further emerging research streams were evaluated using VOSviewer software.
Findings
The study depicts an overall incremental trend of year-on-year publications, authors' performance, publication journals, associated institutions and research driving countries, along with key insights from co-citation network analysis. Furthermore, the study evaluates four research areas – organisational impacts, applied applications and insights, operational processes and social aspects, comprising eighteen research streams that comprehensively cover-up research under the DT domain.
Research limitations/implications
The study contributes to the literature of DT by amalgamating the status of the present research, but more importantly, by deriving the research areas and research streams, which can be further expanded by researchers as future research streams.
Practical implications
For the practitioners, the study aims to act as a ready reckoner repository with practice-oriented literature references to facilitate them building knowledge and taking effective strategic decisions to harness the benefits of DT more proficiently.
Originality/value
This study illustrates the bibliometric structure of the DT literature and presents insights from the growth of the literature year-on-year.
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Muhammad Ayat, Malikah, Azmat Ullah and Changwook Kang
This study examines scholarly communications in the International Journal of Managing Projects in Business (IJMPB) and identifies the journal's leading trends from 2008 to 2019.
Abstract
Purpose
This study examines scholarly communications in the International Journal of Managing Projects in Business (IJMPB) and identifies the journal's leading trends from 2008 to 2019.
Design/methodology/approach
This study analyzed a sample of 522 articles published in the IJMPB since its inception in 2008 until 2019. A set of bibliometric measures was used in the study to identify publication trends, citation structures, leading authors, institutions and countries. Additionally, analysis of research methodologies, industrial sectors and research themes of the articles was carried out through a rigorous content analysis. To examine the changes in journal expansion over time, the duration of publications (from 2008 to 2019) was divided into three subperiods.
Findings
The study findings show that 793 authors from 370 institutions and 58 countries contributed to the journal during this period. In terms of contributions, Australia and the Scandinavian countries are at the top, while Asian and African countries occupy a lower position. Moreover, among authors, Derek H.T. Walker was found to be the most prolific, with the highest weighting score and number of articles. Similarly, RMIT University of Australia emerged as the most productive institution. The articles were predominantly case studies followed by mixed methods (i.e. both surveys and interviews are used for data collection). Most of the articles in the sample were related to project management in general. However, several articles reported on construction, information technology (IT) and manufacturing projects.
Practical implications
This study is useful for the researcher community to understand the journal's scientific productivity. Further, it will also help identify dominant topics in the field of project management.
Originality/value
This is the first comprehensive review article presenting a general overview of the journal's leading trends and researchers since its inception in 2008.
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The purpose of this study is to conduct an overview of Brazil‐focused publications that appeared in leading business journals between 1990 and 2008 by highlighting and ranking…
Abstract
Purpose
The purpose of this study is to conduct an overview of Brazil‐focused publications that appeared in leading business journals between 1990 and 2008 by highlighting and ranking contributions of individual authors and their affiliating institutions, summarizing types of research, research topics and theoretical perspectives, analyzing citations received by different articles and developing agenda for future research.
Design/methodology/approach
A total of 11 leading journals are selected on the basis of past research. A usable sample of 33 publications is obtained by conducting electronic database search for articles that focus on Brazil. Analysis of contributions, research designs, research topics, theoretical perspectives, and citations received by each article is conducted and various findings are discussed.
Findings
A total of 80 authors affiliated to 67 academic and seven non‐academic institutions from six geographic locations contributed to the research by examining a wide variety of business and related topics using different theoretical perspectives and research methodologies. Authors from US‐based institutions contributed more than others. Majority of top‐cited articles appeared in 2000 or thereafter.
Research limitations/implications
Inclusion of articles appearing in journals other than those considered can validate and supplement the current findings. Academicians and business students can benefit from the adopted methodology and findings regarding current and future research avenues relating to Brazil.
Practical implications
Practitioners and policy makers can benefit by learning what aspects of business at different levels of analysis are crucial for establishing or continuing business in Brazil or with Brazilian firms.
Originality/value
This study contributes by bringing together 19 years of research relating to business and management in Brazil and informing a large population comprising of business students, academicians, practitioners and policy makers.
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Satish Kumar, Jing Jian Xiao, Debidutta Pattnaik, Weng Marc Lim and Tareq Rasul
This study aims to provide an overview of bank marketing through a retrospection of the International Journal of Bank Marketing (IJBM), the leading journal for bank marketing.
Abstract
Purpose
This study aims to provide an overview of bank marketing through a retrospection of the International Journal of Bank Marketing (IJBM), the leading journal for bank marketing.
Design/methodology/approach
This study conducts a bibliometric analysis to analyze the performance and intellectual structure of bank marketing literature curated through IJBM between 1983 and 2020.
Findings
This study sheds light on the growing influence and impact of IJBM on the field of bank marketing through six major clusters (themes): relationship marketing and service quality in banking and financial services, consumer behavior in banking and financial services, customer satisfaction and loyalty in banking and financial services, electronic or online banking and financial services, Islamic banking and financial services, and service failure and recovery in banking and financial services.
Research limitations/implications
Though this study offers a state-of-the-art overview of bank marketing through the lens of IJBM, the insights remain limited to the accuracy and availability of bibliographic data of the journals from Scopus.
Originality/value
To the best of the authors' knowledge, this study represents the first objective assessment of bank marketing and IJBM. Thus, this study should be useful to past and prospective authors, editorial board members, editors, readers and reviewers to gain a one-stop understanding about bank marketing through the contributions of IJBM.
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This paper explores the contribution of the AAA Symposium on Ethics Research in Accounting to fostering accounting ethics research. For a 17-year period, the contributors, their…
Abstract
This paper explores the contribution of the AAA Symposium on Ethics Research in Accounting to fostering accounting ethics research. For a 17-year period, the contributors, their schools of affiliation, and their research topics were analyzed to determine the extent of and trends in accounting ethics research. The research rankings of the contributing authors were examined in business ethics journals, top-40 accounting journals, and accounting education journals. Institutional rankings identify supportive places to do accounting ethics research. The impact of significant accounting scandals such as Enron and Madoff was examined and a financial scandal “bump” in paper presentations was found. Authors affiliated with Texas schools had papers following the state requirement of an ethics accounting course. A large amount of ethics education-related research was also presented at the Ethics Symposia. Overall the study results indicate that the Symposium with its AAA affiliation is a high-quality venue for paper presentation.
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Satish Kumar, Nitesh Pandey and Jaspreet Kaur
The Social Responsibility Journal (SRJ) celebrates 15 years of publication in 2019. The purpose of this study is to map the development in the publication, citation and themes of…
Abstract
Purpose
The Social Responsibility Journal (SRJ) celebrates 15 years of publication in 2019. The purpose of this study is to map the development in the publication, citation and themes of SRJ articles between 2005 and 2019.
Design/methodology/approach
This study uses the Scopus database to analyze the highest contributing authors, institutions and countries published in SRJ. It also identifies the most cited SRJ articles, journals citing SRJ and journals cited by SRJ. This study conducts a performance analysis using bibliometric indicators to analyze the publication and citation structure of SRJ, in addition to science mapping using bibliographic coupling to analyze the themes of SRJ. Further, this study provides a temporal analysis of SRJ publishing across three different time periods over its 15-year run.
Findings
From 2005 to 2019, SRJ increased its annual publication from 23 to 63 articles. The citations have followed a similar trend, with an increase from zero citations in 2005 to more than 1,200 citations in 2019. Authors from all around the world have contributed to the journal on themes like business ethics, corporate social responsibility, corporate governance, firm outcomes and stakeholders. Attention to themes related to corporate social responsibility, corporate governance and their influence on firm outcomes has increased across different time periods, while themes related to business ethics and stakeholders have garnered continuous – if not increasing – attention across different time periods.
Research limitations/implications
This study is limited to data acquired from the Scopus database.
Originality/value
This study provides the first overview of SRJ’s publication and citation trends alongside its thematic structure.
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Shailendra Singh, Mahesh Sarva and Nitin Gupta
The purpose of this paper is to systematically analyze the literature around regulatory compliance and market manipulation in capital markets through the use of bibliometrics and…
Abstract
Purpose
The purpose of this paper is to systematically analyze the literature around regulatory compliance and market manipulation in capital markets through the use of bibliometrics and propose future research directions. Under the domain of capital markets, this theme is a niche area of research where greater academic investigations are required. Most of the research is fragmented and limited to a few conventional aspects only. To address this gap, this study engages in a large-scale systematic literature review approach to collect and analyze the research corpus in the post-2000 era.
Design/methodology/approach
The big data corpus comprising research articles has been extracted from the scientific Scopus database and analyzed using the VoSviewer application. The literature around the subject has been presented using bibliometrics to give useful insights on the most popular research work and articles, top contributing journals, authors, institutions and countries leading to identification of gaps and potential research areas.
Findings
Based on the review, this study concludes that, even in an era of global market integration and disruptive technological advancements, many important aspects of this subject remain significantly underexplored. Over the past two decades, research has lagged behind the evolution of capital market crime and market regulations. Finally, based on the findings, the study suggests important future research directions as well as a few research questions. This includes market manipulation, market regulations and new-age technologies, all of which could be very useful to researchers in this field and generate key inputs for stock market regulators.
Research limitations/implications
The limitation of this research is that it is based on Scopus database so the possibility of omission of some literature cannot be completely ruled out. More advanced machine learning techniques could be applied to decode the finer aspects of the studies undertaken so far.
Practical implications
Increased integration among global markets, fast-paced technological disruptions and complexity of financial crimes in stock markets have put immense pressure on market regulators. As economies and equity markets evolve, good research investigations can aid in a better understanding of market manipulation and regulatory compliance. The proposed research directions will be very useful to researchers in this field as well as generate key inputs for stock market regulators to deal with market misbehavior.
Originality/value
This study has adopted a period-wise broad-based scientific approach to identify some of the most pertinent gaps in the subject and has proposed practical areas of study to strengthen the literature in the said field.
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Naveen Donthu, Satish Kumar and Nitesh Pandey
The purpose of this study is to map the development of articles published, citations, and themes of Marketing Intelligence and Planning (MIP) over the 37-year period of 1983–2019.
Abstract
Purpose
The purpose of this study is to map the development of articles published, citations, and themes of Marketing Intelligence and Planning (MIP) over the 37-year period of 1983–2019.
Design/methodology/approach
This study uses the Scopus database to identify the most-cited MIP articles and most-included authors, institutions and countries in MIP. The study uses bibliometric indicators, as well as tools such as bibliographic coupling, performance analysis and science mapping, to analyze the publication and citation structure of MIP. The study provides a temporal analysis of MIP publishing across different time periods.
Findings
MIP has an average publication of 43 articles each year, and the number of citations has grown substantially since it started publication. Although contributors to the journal come from around the globe, they most often are affiliated with the United Kingdom, United States, and Australia. Bibliographic coupling of documents reveals that the journal's primary focus has been on issues such as marketing planning, marketing theory, consumer behavior, global marketing, customer relationship management, customer service and branding. Co-authorship analysis reveals that the journal's collaborative network has grown.
Research limitations/implications
This study uses data from the Scopus database, and any limitations of the database have implications for the findings.
Originality/value
First analysis of this kind of papers published in MIP
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