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The paper undertakes a bibliometric analysis and assessment of journal publications in the field of container terminal operations research (CTOR), in an attempt to identify high-impact papers (HIPs) published in Science Citation Index/Social Science Citation Index (SCI/SSCI) journals of CTOR subject category from 1973 to 2020.

A structured approach for identifying the HIPs is developed based on the utilization of bibliometric and network analyses.

The CTOR papers are assessed in terms of publication outputs, distribution of outputs in SCI/SSCI journals, authorship, institutions and countries, as well as citation life cycles of papers with the highest total citations since their publication until the year 2020. The results show that between 1989 and 2015, there were 82 HIPs in the field of CTOR, which have been cited at least 200 times, with more than 50% of these citations allocated in the second part of paper citation life cycle according to the database of Google Scholar.

The practical implication of the aforementioned reviewing and assessing journal publications of CTOR is that it offers the ability to reveal the tone of its development through addressing main characteristics of the relevant HIPs as determined by the highly cited papers in this field of research.

This paper offers a unique analysis and assessment in the field of CTOR by identifying the relevant HIPs and their associated scientific actors (authors, institutions and countries), thus facilitating the future research effort in the field of CTOR.

The purpose of this paper is to study the impacts of time segment modeling approach for berth allocation and quay crane (QC) assignment on container terminal operations efficiency.

The authors model the small time segment modeling approach, based on minutes, which can be a minute, 15 min, etc. Moreover, the authors divided the problem into three sub-problems and proposed a novel three-level genetic algorithm (3LGA) with QC shifting heuristics to deal with the problem. The objective function here is to minimize the total service time by using different time segments for comparison and analysis.

First, the study shows that by reducing the time segment, the complexity of the problem increases dramatically. Traditional meta-heuristic, such as genetic algorithm, simulated annealing, etc., becomes not very promising. Second, the proposed 3LGA with QC shifting heuristics outperforms the traditional ones. In addition, by using a smaller time segment, the idling time of berth and QC can be reduced significantly. This greatly benefits the container terminal operations efficiency, and customer service level.

Nowadays, transshipment becomes the main business to many container terminals, especially in Southeast Asia (e.g. Hong Kong and Singapore). In these terminals, vessel arrivals are usually very frequent with small handling volume and very short staying time, e.g. 1.5 h. Therefore, a traditional hourly based modeling approach may cause significant berth and QC idling, and consequently cannot meet their practical needs. In this connection, a small time segment modeling approach is requested by industrial practitioners.

In the existing literature, berth allocation and QC assignment are usually in an hourly based approach. However, such modeling induces much idling time and consequently causes low utilization and poor service quality level. Therefore, a novel small time segment modeling approach is proposed with a novel optimization algorithm.

In seaport industries, vessel arrival delay is inevitable because of numerous factors, e.g. weather, delay due to the previous stop, etc. The period of delay can be as short at 15 min of as long as a few days. This causes disruption to the planned sea operation operations, and more importantly, to the resources utilization. In traditional berth allocation and quay crane assignment problems (BA-QCA), the risk of vessel arrival delay has not been considered. Accordingly, the purpose of this paper is to employ a proactive planning approach by taking into consideration the vessel arrival delay into the optimization of BA-QCA problems.

In the existing BA-QCA problems, vessel arrival time is usually deterministic. In order to capture the uncertainties of arrival delay, this paper models the arrival time as a probability distribution function. Moreover, this paper proposes to model the delay risk by using the period between the expected arrival time and the expected waiting time of a vessel. Lastly, the authors propose a new modified genetic algorithm and a new quay crane assignment heuristic to maximize the schedule reliability of BA-QCA.

A number of numerical experiments are conducted. First of all, the optimization quality of the proposed algorithm is compared with the traditional genetic algorithm for verifying the correctness of the optimization approach. Then, the impact of vessel arrival delay is tested in different scenarios. The results demonstrate that the impact of vessel arrival delay can be minimized, especially in the situations of high vessel to potential berth ratio.

The proposed vessel arrival modeling approach and the BA and QCA approach can increase the operations efficiency of seaports. These approaches can increase the resource utilization by reducing the effect of vessel arrival delay. In other words, this can improve the throughput of seaport terminals.

This paper proposes to minimize the delay risk based on the conditional probability of the vessel completion time based on the previous vessel at the assigned berth. This modeling approach is new in literature.

There is significant amount of literature tackling different issues related to the port industry. The present chapter focuses on a single business unit of seaports aiming at the documentation of works related to container terminals.

An effort to review, collect and present the majority of the works present in the last 30 years, between 1980 and 2010, has been made in order to picture the problems dealt and methods used by the authors in the specific research field. To facilitate the reader, studies have been grouped under five categories of addressed problems (productivity and competitiveness, yard and equipment utilization, equipment scheduling, berth planning, loading/unloading) and four modelling methodologies (mathematics and operations research, management and economics, simulation, stochastic modelling).

The analysis shows that most works focus on productivity and competitiveness issues followed by yard and equipment utilisation and equipment scheduling. In reference to the methodologies used managerial and economic approaches lead, followed by mathematics and operations research.

In reference to future research, two fields have been identified where there is scope of significant contribution by the academic community: container terminal security and container terminal supply chain integration.

The present chapter provides the framework for researchers in the field of port container terminals to picture the so far works in this research area and enables the identification of gaps at both research question and methodology level for further research.

Container terminal operation is one of the most risky industries. Many of the accidents that occurred were found to be caused by human errors. However, it seems relatively little research has been conducted to examine the influence of leader-member exchange (LMX) relationship on employee safety behavior. Therefore, the purpose of this study is to examine the effects of leader-member exchange and safety climate on employees’ safety organizational citizenship behaviors (SOCB) in the container terminal context based on the social exchange theory.

A structural equation modeling was used with confirmatory factor analysis, and survey data are collected from 265 employees in major container terminals in Taiwan.

Results indicated that LMX is positively associated with safety climate, whereas safety climate positively influences employees’ safety citizenship behavior. Specifically, results indicated that safety climate mediates the effect of LMX on employees’ SOCB.

This study was limited to LMX dimensions adapted from the studies of Li and Liao (2014) and Vidyarthiv et al. (2014). Future research could examine the linkages between LMX, ethical climate, safety performance and supervisor leadership influence. Furthermore, this research focused specifically on employees from the container terminal operators in Taiwan. It would be valuable to collect data from employees from other countries to obtain a balanced view of the relationship between LMX, team-member exchange (TMX), safety climate and employee SOCB in container terminal operations.

This research provides a useful implication for container terminal operators to enhance LMX qualities and employee safety behavior through organizational participation, employee-helping behaviors and informing workers to obey safety rule and regulation.

Given the prevalence of accidents and unsafe behavior in container terminal operations, this research sought to examine the relationships among LMX, safety climate and employee SOCB in the container terminal context. Theoretically, this study highlights the importance of LMX and safety climate in explaining the SOCB of employees.

This paper presents a generic simulation model to determine the equipment mix (quay, yard and intra-terminal transfer) for a Container Terminal Logistics Operations System (CTLOS). The simulation model for the CTLOS, a typical type of discrete event dynamic system (DEDS), consists of three sub-models: ship queue, loading-unloading operations and yard-gate operations. The simulation model is empirically applied to phase 1 of the Yangshan Deep Water Port in Shanghai. This study considers different scenarios in terms of container throughput levels, equipment utilization rates, and operational bottlenecks, and presents a sensitivity analysis to evaluate and choose reasonable equipment ratio ranges under different operational conditions.

Since the first automated container terminal (ACT) was introduced at Europe Container Terminals Delta Terminal in Port Rotterdam back in the year 1992, a lot of research had been done to improve the management of ACT. However, up until recently, the number of literature available still appeared scarce. Hence, this paper aims to review the collection of literature about ACT to generate an exhaustive summary to answer the formulated review question in this study.

Preferred reporting items for systematic reviews and meta-analyses to narrow down the search parameters of literature retrieved so that only relevant articles were only selected. The systematic literature reviews were applied to analyse the content of the articles retrieved to determine its journal ranking, research findings and timeline of publications.

The adoption of ACT technology by container terminal operators could increase the terminal efficiency in productivity, cost reduction and environmental sustainability. Owing to global environmental awareness, the research trend of container terminal field and container terminal operator in the terminal design is much more environmentally friendly oriented.

The limited numbers of experts in the management of ACT are causing challenges in data collections.

The analysis of the global ACT trend could help academicians and industrial investors to review the revolution timeline of maritime technology in port and shipping that is happening rapidly.

The analysis of timeline and collective literature leads to the propose of the conceptual framework to determine the relationship between increased productivity, cost reduction and environmentally sustainable.

The purpose of this paper is to improve the efficiency of loading and discharging operations in container terminals. Accounting for an increase in the size of ships, the yard truck (YT) routing and scheduling problem has become an important issue to terminal operators.

A (binary) integer programming model is developed using the time-space network technique to optimally move YTs between quay cranes (QC) and yard cranes (YC) in the time and space dimensions. The objective of the model is to minimize the total operating cost, and the model employs the M/M/S model in the queuing theory to determine the waiting time of YTs. The developed model can obtain the optimal number of YTs and their scheduling and routing plans simultaneously, as shown by the computational results.

The results also show that the model can be applied to practical operations. In this research, an experimental design of the QC and YC operation networks was considered with the import and export containers carried by YTs. The model can be used to tackle a real world problem in an international port, and the analysis results could be useful references for port operators in actual practice.

The purpose of this research only focusses on YTs routing and scheduling problem, however, the container terminal operation problems are interrelated with berth allocation and yard stacking plan. The managerial application of this study is to analyze the trade-off between truck numbers and truck waiting time can be used for terminal operators to adjust the truck assignment. This research can assist an operator to determine the optimal fleet size and schedule in advance to avoid wasted costs and congestion in the quayside and yard block.

This research solves the YT scheduling and routing problem for container discharging and loading processes with a time-space network model, which has not been previously reported, through an empirical research.

This paper examines how the altering nature of planning decisions affects operational efficiency in seaport container terminals. The uncertainty and the role of the planner were investigated considering the dynamic integrated planning function of the quay to yard interface.

A system dynamics model has been built to illustrate the integrated dynamic environment. Data collection was conducted at a leading container terminal at a hub port. The model was simulated for different scenarios to derive findings.

The planner has been identified as the agent who makes alterations between the initial operational plan and the actual plan. The initial plan remains uncertain even when there is no impact from crane breakdowns, requiring a significant number of alterations to be made. The planner who had worked on the yard plan had altered (approximately 45%) the initial plan than the alterations done by the planner who had worked on the vessel plan. As a result, the feedback loop that is created by the remaining moves at each hourly operation influences the upcoming operation as much as crane breakdowns influence.

The uncertainty and the role of the planner were investigated considering the dynamic integrated planning function of the quay to yard interface. The findings of this study are significant since terminal efficiency is examined considering the quayside and landside as an integrated system.

In the relevant literature about container terminals (CTs), most studies focused on the internal operational management of CT operators. In practice, for improving the performance of CT operators, the external customers’ requirements should also be considered. The purpose of this paper is to discuss the improvement of service operations of CTs from users’ requirement perspectives.

In this paper, the customer requirements for container terminal are first examined. Based on the customer requirements, a quality function deployment (QFD) model is then constructed to translate the customer requirements into service operations of the container terminals, by which CT operators may make policies to improve their service operations. As an empirical study, the container terminal of Yang‐Ming Shipping Line (YML CT) at Kaohsiung Port and its users were investigated to validate the model.

The result proposes 19 customer requirement attributes from users’ perspectives and 15 service operations from CT operators’ perspectives. Further, the top five customer requirement attributes by importance degree are: consistency of bill of lading; accuracy of dynamic information on cargos; accuracy of EDI information for receiving and releasing of containers; professional ability of operators to deal with cargo damage; and cargo safety.

The results indicate the top five service operations in need of improvement for the YML CT are: storage operation in depot; outbound container operation; hazardous container storage; inbound container operation; and T1 arrangement.

In this paper, a QFD model was constructed to improve the service operations of CTs. The proposed model may provide valuable references for future research on container terminals.