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Article
Publication date: 17 October 2023

William Pelfrey and Steven Keener

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency…

Abstract

Purpose

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency decision-makers.

Design/methodology/approach

A multi-method approach was employed, leveraging pre- and post-implementation data collection phases. Data were collected via surveys of officers and focus groups with officers, as well as interviews with agency decision-makers.

Findings

While officers were originally resistant to the STOP Card program, postimplementation perceptions, evinced through both survey and focus group data, were supportive. Agency administrators were consistently supportive of the initiative.

Originality/value

This is a novel program, implemented by a university police agency set in an urban area. The utility of this and similar efforts may influence agency initiatives.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 29 March 2024

Sanja Kutnjak Ivković, Marijana Kotlaja, Yang Liu, Peter Neyroud, Irena Cajner Mraović, Krunoslav Borovec and Jon Maskály

We explore the relationship between urbanicity and police officers’ perceptions of changes in their reactive and proactive work during the COVID-19 pandemic.

Abstract

Purpose

We explore the relationship between urbanicity and police officers’ perceptions of changes in their reactive and proactive work during the COVID-19 pandemic.

Design/methodology/approach

Using the 2021 survey of 1,262 Croatian police offices (436 police officers from a large urban community, 471 police officers from small towns and 155 from rural communities), we examine the perceived changes in their reactive activities (e.g. responses to the calls for service, arrests for minor crimes) and proactive activities (e.g. community policing activities, directed patrols) during the peak month of the pandemic compared to before the pandemic.

Findings

The majority of police officers in the study, regardless of the size of the community where they lived, reported no changes before and during the pandemic in reactive and proactive activities. Police officers from urban communities and small towns were more likely to note an increase in domestic violence calls for service. Police officers from urban communities were also more likely than the respondents from small towns and rural communities to report an increase in the responses to the disturbances of public order. Finally, police officers from small communities were most likely to observe a change in the frequency of traffic stops during the pandemic.

Originality/value

This study is the first one to explore the differences in perceptions of COVID-19-related changes in reactive and proactive police activities in a centralized police system.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 4 March 2024

Cynthia Lum, Christopher S. Koper, Michael Goodier, William Johnson and James Krause

We present the results of one of the only in-depth studies of a police agency’s internal and external response to the coronavirus pandemic of 2020 (COVID-19). This study…

Abstract

Purpose

We present the results of one of the only in-depth studies of a police agency’s internal and external response to the coronavirus pandemic of 2020 (COVID-19). This study emphasizes the importance of law enforcement agencies conducting comprehensive case studies and after-action assessments to prepare, prevent and respond to prolonged public health crises and showcases the profound (and lingering) effects of COVID-19 on police organizations.

Design/methodology/approach

This multi-method case study combines document analysis, a workforce survey, a community survey, interviews and analysis of administrative data to detail and assess the agency’s internal and operational responses to the pandemic and the reactions of employees and community members to those responses.

Findings

Despite agency strategies to mitigate the pandemic’s effects, employees cited very high stress levels one year after the pandemic and a third of sworn officers considered leaving the policing profession altogether during the first two years of the COVID-19 pandemic. Several policies intended by the agency to protect employee health and maintain staffing needs kept workforce levels steady but may have increased feelings of organizational injustice in both sworn and non-sworn individuals, with variation across racial and gender groups. A jurisdiction-wide community survey indicated general support for the police department’s responses but a preference for in-person rather than telephone-based responses to service calls. Officers, however, preferred continuing remote responses even after the pandemic subsided.

Originality/value

To the best of our knowledge, this is one of the only in-depth case studies that examine a police agency’s internal and external responses to COVID-19 and the sworn, non-sworn and community reactions to those responses.

Details

Policing: An International Journal, vol. 47 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 30 August 2023

Travis Carter, Scott E. Wolfe, Yongjae Nam and Spencer G. Lawson

This study aims to evaluate a promising community-oriented policing strategy called “front porch roll call” (FPRC), which involves conducting roll calls in public forums.

Abstract

Purpose

This study aims to evaluate a promising community-oriented policing strategy called “front porch roll call” (FPRC), which involves conducting roll calls in public forums.

Design/methodology/approach

A mixed methods approach was used by drawing on survey data, field observations and qualitative interviews to describe how FPRCs were implemented in Saginaw, MI from 2019 to 2022, and how they can be successfully implemented to operate in accordance with the theoretical foundations of community-oriented policing.

Findings

Survey data from FPRC attendees reported improvements in their perceptions of police legitimacy, trust in the police and procedural fairness—each of which are vital pathways to developing collaborative crime prevention initiatives in community-oriented policing. Qualitative interviews and field observations provided unique insights into areas of improvement and ways to enhance sustainability for future use.

Originality/value

Community-oriented policing offers a philosophical approach to addressing crime problems through the formation of localized, collaborative solutions that come from police-community partnerships. A key implementation challenge is that such programs can fail to align their initiatives with the theoretical principles of community policing. FPRCs offer an innovative solution that operates closely with the spirit of community-oriented policing. Data from a mixed-methods evaluation provide further insights into their challenges with implementation and ways to improve upon them.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 21 March 2023

David A. Makin, Mary K. Stohr, Jacelyn Unger, Ethan Howell, Megan Parks, Dale Willits and Craig Hemmens

The paper examines “lessons learned” from the COVID-19 pandemic by capturing the organizational and operational experiences of police departments in the state of Washington across…

Abstract

Purpose

The paper examines “lessons learned” from the COVID-19 pandemic by capturing the organizational and operational experiences of police departments in the state of Washington across two waves of survey administration. This study is among the first to document experiences at a state level, affording an opportunity to compare national results and allowing for documenting shifts between each wave.

Design/methodology/approach

This study draws from a state-specific replication of the IACP instrument fielded by Lum et al. (2020a) on the experiences of police departments working under COVID-19 and integrates specific questions from stakeholders in Washington. The survey was administered through Qualtrics, which was distributed by the Washington Association of Sheriffs and Police Chiefs (WASPC) 6 months into the pandemic and 18-months later.

Findings

Respondents reported operational and organizational reconfigurations including shifting to telecommuting for support staff and command staff, implementing online reporting forms for use by the public to report crimes and planning exercises for predicted budget reductions. While CDC and Washington Department of Health guidelines informed most of the respondents' policy, integrating that policy into the operational procedures demonstrated how quickly issues in staffing can transition from a challenge to a severe issue. Quarantining and staffing problems remained an issue across both waves, which were exasperated by staff turnover.

Research limitations/implications

The response rate and response completeness, particularly a drop in response for Wave 2, limit the ability to supply more precise estimates documenting the experiences of WA police departments. Relatedly, an inability to match Wave 1 to Wave 2 results inhabits a direct comparison of changes 12-months later. Second, the responses reflect those of the chief law enforcement officer (Chief of Police, Sheriff) or the person designated by the chief, which may not represent the experiences of front-line officers.

Practical implications

Reflecting on the lessons learned across each Wave, agencies shared adaptations implemented to better protect the health of staff and their communities to effectively manage future health emergencies. Most directly, they learned how to conduct some business remotely and the necessity to innovate. The most important lesson learned, and implication for policy is improving the resourcing and logistics to secure adequate health protections. The data also highlight a concern for clarity, consistency, and credibility in supplying information to police departments in pandemic and emergency situations.

Originality/value

This paper fulfils an identified need to enhance “lessons learned” for police response in pandemic and emergency situations. These data supply insight into the anticipated and lived experiences of agencies adapting to the pandemic in Washington State. The endogenous and exogenous shock that is COVID-19 altered how police departments interacted externally and internally resulting in operational and organizational reconfigurations.

Details

Policing: An International Journal, vol. 46 no. 3
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 27 February 2024

Mark Edward Tuah, Peter Aning Tedong and Melasutra Md Dali

This study investigated the role of community infrastructure planning in Sarawak, Malaysia, by concentrating on the obstacles that hinder effective governance of community…

Abstract

Purpose

This study investigated the role of community infrastructure planning in Sarawak, Malaysia, by concentrating on the obstacles that hinder effective governance of community infrastructure planning.

Design/methodology/approach

The qualitative approach via case study design was adopted in this study. The Song District, located in the State of Sarawak, Malaysia, was selected as the case study area. Semi-structured interview sessions were conducted with 21 respondents who belonged to the government agencies involved in rural community infrastructure planning and village community representatives to capture their views on community infrastructure development planning in the selected district. The gathered responses were analysed thematically and the outcomes are discussed.

Findings

The findings revealed that although the development of community infrastructure in Song District has progressed and has exerted transformative impacts on rural livelihood, several challenges were identified in the delivery of community infrastructure. The four main themes of challenges that emerged from the data were location factors, financial resources, cooperation and collaboration of stakeholders, as well as community involvement. The outcomes disclosed that, in terms of governance, the institutional roles of the community, stakeholders and government agencies must be integrated throughout the rural community infrastructure planning process to resolve the emerging challenges effectively so that the demands of the rural community are met meritoriously.

Social implications

An effective and efficient community infrastructure planning approach ascertains that the community infrastructure development gaps in rural areas are bridged and brings fruition to the rural communities for their livelihood transformation.

Originality/value

This paper delineates a view on the governance aspect of community infrastructure planning in Sarawak, Malaysia, that is largely untapped. The study outcomes may facilitate practitioners and academics to move forward and recommend improvements in the approach to rural community infrastructure planning.

Details

Open House International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 26 February 2024

Janice Iwama

The current study examines the effects of race, agency and environment on traffic stops in rural and non-rural spaces.

Abstract

Purpose

The current study examines the effects of race, agency and environment on traffic stops in rural and non-rural spaces.

Design/methodology/approach

Using traffic stop data collected in a Midwest US County from January 1, 2020 to December 31, 2021, the current study uses logistic regression to examine racial disparities in traffic stops.

Findings

The results indicate that police decision-making in traffic stops may be influenced by other factors besides a driver’s race or ethnicity. In other words, the police officer’s decision making in a traffic stop varies between small and large agencies as well as rural and non-rural places.

Originality/value

This study provides one of the few examinations of racial disparities in traffic stops in rural places.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Book part
Publication date: 7 February 2024

Anne M. Hewitt

At the beginning of the 21st century, multiple and diverse social entities, including the public (consumers), private and nonprofit healthcare institutions, government (public…

Abstract

At the beginning of the 21st century, multiple and diverse social entities, including the public (consumers), private and nonprofit healthcare institutions, government (public health) and other industry sectors, began to recognize the limitations of the current fragmented healthcare system paradigm. Primary stakeholders, including employers, insurance companies, and healthcare professional organizations, also voiced dissatisfaction with unacceptable health outcomes and rising costs. Grand challenges and wicked problems threatened the viability of the health sector. American health systems responded with innovations and advances in healthcare delivery frameworks that encouraged shifts from intra- and inter-sector arrangements to multi-sector, lasting relationships that emphasized patient centrality along with long-term commitments to sustainability and accountability. This pathway, leading to a population health approach, also generated the need for transformative business models. The coproduction of health framework, with its emphasis on cross-sector alignments, nontraditional partner relationships, sustainable missions, and accountability capable of yielding return on investments, has emerged as a unique strategy for facing disruptive threats and challenges from nonhealth sector corporations. This chapter presents a coproduction of health framework, goals and criteria, examples of boundary spanning network alliance models, and operational (integrator, convener, aggregator) strategies. A comparison of important organizational science theories, including institutional theory, network/network analysis theory, and resource dependency theory, provides suggestions for future research directions necessary to validate the utility of the coproduction of health framework as a precursor for paradigm change.

Book part
Publication date: 16 October 2023

Linda Kligman, Justin Mui, Henry L. McClendon and Flor García Mencos

People who are “othered” confront an epistemic injustice that silences and discards their knowledge. Rather than being actors in their own future, people in positions of authority…

Abstract

People who are “othered” confront an epistemic injustice that silences and discards their knowledge. Rather than being actors in their own future, people in positions of authority dictate prescriptive procedures, removing marginalized individuals – and often the communities that care about them – from participating in what could be real and sustainable solutions to harmful social conditions. These injustices create us/them narratives, which can become social landmines that may explode under pressure. Restorative practices prize shared learning and decision-making to harness collective energies around a common purpose to repair relationships. Dialogue facilitated in a circle format ritualizes acts of inclusion and utilizes the power of followership – those without formal authority – to create a shared understanding. Revealing complexities beyond a myopic us/them perspective expands cognitive empathy and refocuses participants on unmet needs to help defuse social landmines. This chapter illustrates three inclusive circle processes that can be employed to uphold human dignity by affirming belonging within a diverse community and honoring all people’s voice and agency. Dialogue circles respond to the injustice of being othered by granting people the right to interpret their own lives. In Detroit, Guatemala, and Singapore, facilitated circles create space for reciprocal storytelling and foster social connections among neighbors, police, and migrants. Most significantly, people become stewards of their future, not problems to be managed, kindling life-affirming resolve collectively supported within their communities.

Details

Inclusive Leadership: Equity and Belonging in Our Communities
Type: Book
ISBN: 978-1-83797-438-2

Keywords

Open Access
Article
Publication date: 10 June 2022

Josefina Jonsson and Johan Gaddefors

This study aims to discuss how an online community interacts with a local community during the entrepreneurial process. By having a contextualized view of entrepreneurship, this…

Abstract

Purpose

This study aims to discuss how an online community interacts with a local community during the entrepreneurial process. By having a contextualized view of entrepreneurship, this study acknowledges the social and spatial dynamics of the process.

Design/methodology/approach

The inductive approach used in this study is empirically anchored in the case “the library revolt”. This paper analysed interviews conducted in a selected region in Sweden and followed a netnographic method to capture the social interactions online. By using qualitative modes of inquiry, this study attempts to illuminate the social aspects of the entrepreneurial process.

Findings

This study shows how social media works as a contextual element in entrepreneurship. By presenting interactions between an online community and a rural community, it is shown how entrepreneurial processes in rural areas can be shaped not only through local community relations but also by online interaction. It illustrates how an online context, where actors are located with their own unique set of resources, contributes to rural development. By being a part of an ongoing process of structuration, we can view the actors are gaining access to the resources online, which contributes to the change happening in a local community.

Originality/value

This study adds to the conversation of the role of context in entrepreneurship studies. Rural entrepreneurship largely discusses the local social bonds and actions, while this study includes the online social bonds as a part of the reality in which entrepreneurship is developed.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 17 no. 4
Type: Research Article
ISSN: 1750-6204

Keywords

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