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The purpose of this paper is to identify and understand factors that influence users’ acceptance of Software-as-a-Service (SaaS) collaboration tools in organizational settings.

This paper develops a research model based on the Expectation Confirmation Model (ECM). Using data collected from a field study of Google Docs, the research model and related hypotheses are tested by structural equation modeling.

Users’ confirmation with expectations positively affect their perceived usefulness and satisfaction level; Users’ perceived usefulness and satisfaction positively affect their intention to continue using such collaboration tools. Users’ prior experience with such tools and their IT skills have a moderating effect on the relationships among confirmation, perceived usefulness, satisfaction, and continuance intention.

This study identifies the theoretical foundations of user acceptance of SaaS collaboration tools in the context of mandatory adoption. This empirical study, based on an established theoretical foundation, will help the research community to gain a deeper understanding of user acceptance of cloud computing technologies, in particular, SaaS collaboration tools.

The findings of this study can provide vendors and implementing organizations with useful strategies and tactics to enhance users’ acceptance of SaaS collaboration tools.

With the increasing popularity of cloud computing technologies, there have been ongoing concerns about the effectiveness of SaaS collaboration tools in organizational settings. This study is one of the first empirical research to examine the factors influencing users’ acceptance of SaaS collaboration tools.

This paper seeks to propose a conceptual framework to promote value‐enhanced collaborative working (VECW) for a small management advisory firm.

The research methodology was qualitative. It involved a comprehensive review of literature leading to a better understanding of collaborative working requirements in a small firm context and the barriers to derive value from collaborative working. Initially, exploratory observations helped to identify issues of collaborative working in the case study organisation. Following the exploratory observations, a detailed case study was undertaken. The emphasis was on semi‐structured interviews under a guiding questionnaire along with field observations to produce a conceptual framework for VECW.

The research enables an understanding of the apparent failure of a particular small and medium‐sized enterprise (SME) management advisory firm (case study organisation) to derive value from its collaborative working model. The study identifies major issues that affect the long‐term relationships of the organisation with their collaborating stakeholders and recognises the common understanding required by the stakeholders working in collaboration. Further, in order to solve these issues, the research develops a conceptual VECW framework within the current context. The major components of the conceptual VECW framework consist of process, people and tools factors to give a structured approach to agree common goals, share risks and rewards, provide faster and clearer communications and information transparency between collaborating stakeholders.

Owing to the nature of the study (case study), current paper is based on the findings of a single SME management advisory firm. Hence, further research for organisations of similar size and providing similar services would be required to investigate the robustness of the approach.

Most studies on collaboration are concentrated on either larger organisations or product organisations. Here, the attempt is to understand the collaboration among small firms providing professional services. The research paper is an important milestone on an ongoing research to produce a detailed framework eventually to be presented to the industry for evaluation to ensure its contribution to the industry as well as increasing the knowledge on the subject.

Communities are best able to tackle complex social problems when solutions are achieved collaboratively. Inter-organizational partnerships are strongest and provide the greatest benefit to communities when the relationships are mutually compatible. The purpose of this paper is to introduce an evidence-informed approach to identifying and forming mutually compatible collaborations among organizations responsible for promoting community well-being and carrying out community-level interventions.

A three-stage case study examines the utility of a novel measurement tool for identifying opportunities for strategic collaboration. The strategic compatibility assessment (SCA) was designed to identify inter-organizational collaborative capacities within and across sectors as a means to motivate collaborative behaviors that are essential to community change initiatives that advance the collective impact.

The findings of this paper indicate the SCA is an effective tool for fostering mutually beneficial collaborative partnerships. A high degree of content, face and practical validity was evidenced in two independent studies of SCA, and organizations using the SCA tool reported a moderate-to-high degree of collaborative behavior in a post-intervention assessment of SCA outcomes. These findings provide field-based support for the SCA to promote cross-sector collaboration for community-level interventions.

The SCA tool describes the degree of collaboration among organizations that operate within a neighborhood; identifies potential points of mutual compatibility within the network; and creates pathways for leveraging collaborative behavior to promote community capitals. The aim of this research is to examine the potential of the SCA tool to shift the non-profit sector climate away from one characterized by competition toward one rich with collaboration.

This paper aims to describe how knowledge management (KM) in planning can support the sustainability of innovation in a hybrid, joint-use facility. The case study research studies ImaginOn, a 15 year-old children’s library and theater for young people in Charlotte, NC.

This research used KM model analysis of qualitative data about tacit-explicit knowledge, intellectual capital (IC) and cognitive modes of collaboration. Both historic documents and primary data (from field study observations, interviews and a questionnaire) were analyzed for informal KM practices. Semi-structured and unstructured interview questions about innovation were used.

This study found evidence of tacit knowledge sharing, the growth of IC and the operationalization of collaboration to promote innovation. Although traditional KM terms were not used by staff, an integrated model framework demonstrates how KM practices promote innovation in planning joint-use facilities.

Although a study of a diverse cultural collaboration rather than two libraries, the KM practices that supported innovation and collaboration in this hybrid, joint-use facility might be applied to libraries. Future KM model research on joint-use organizations could investigate merged businesses, government programs and non-profits.

The library and theater institutions in ImaginOn impact the lives of children and parents in meaningful ways that support community understanding, art, diversity and social interaction.

Research on joint-use libraries began in the 1960s. This case study provides unique model analysis of KM practices in a hybrid, joint-use facility (a library and theater). The innovative success and sustainability of ImaginOn illustrates the application of KM for strategic planning and aligning IC and business assets.

The purpose of this paper is to present a modified model for collaboration in BIM-based construction networks (BbCNs). Though BIM is increasingly adopted and implemented across the construction industry, the problems associated with the lack of collaboration among teams in BbCNs remain a major hindrance to reaping the full potential of BIM. Previous studies have been conceptual in nature. This paper, therefore, attempts to modify and validate existing conceptual models that describe collaboration in BbCNs.

To modify the conceptual model for collaboration in BbCNs, qualitative data through semi-structured interviews with BIM experts in the industry were collected and analysed using qualitative methods including the use of NVivo software.

The proposed model includes influential factors and their sub-factors to collaboration in BbCNs, as well as considering their indicators. Findings reveal that several overlooked concepts, particularly unfavourable BIM contractual arrangements, act as the root causes of the unwillingness of team members in BbCNs to engage in collaborative efforts.

The study's findings must be viewed in light of several limitations. First, the interviewees in this study were based in Australia hence their perceptions of BIM collaboration are reflective of the sociotechnical setting of BIM-enabled projects in this country. Also, the findings are based on the perception of experts in the field, rather than analysis of performance measures or quantitative assessment of associations among collaboration outcomes and various factors. This, however, provides the field with fertile grounds for future research.

The study benefits researchers by shifting the collaboration discourse in BIM-enabled projects from technology-related issues to the people and contractual-related domains. Moreover, the developed qualitative model provides industry professionals with a point of reference to improve collaboration on BIM-enabled projects.

The study benefits researchers by shifting the collaboration discourse in BIM-enabled projects from technology-related issues to the people and contractual-related domains. Moreover, the developed qualitative model provides industry professionals with a point of reference to improve collaboration on BIM-enabled projects.

Arguments provided in this study highlight the necessity of considering the contractual arrangement of BIM-related projects and foster the willingness of team members to collaborate. This can be addressed using clear and comprehensive BIM execution plans and clearly explaining the role of BIM managers in the process.

This chapter provides a comprehensive review of research and developments relating to the use of Web 2.0 technologies in education. As opposed to early educational uses of the Internet involving publication of static information on web pages, Web 2.0 tools offer a host of opportunities for educators to provide more interactive, collaborative, and creative online learning experiences for students. The chapter starts by defining Web 2.0 tools in terms of their ability to facilitate online creation, editing, and sharing of web content. A typology of Web 2.0 technologies is presented to illustrate the wide variety of tools at teachers’ disposal. Educational uses of Web 2.0 technologies such as wikis, blogs, and microblogging are explored, in order to showcase the variety of designs that can be utilized. Based on a review of the research literature the educational benefits of using Web 2.0 technologies are outlined, including their ability to facilitate communication, collaborative knowledge building, student-centered activity, and vicarious learning. Similarly, issues surrounding the use of Web 2.0 tools are distilled from the literature and discussed, such as the possibility of technical problems, collaboration difficulties, and plagiarism. Two case studies involving the use Web 2.0 tools to support personalized learning and small group collaboration are detailed to exemplify design possibilities in greater detail. Finally, design recommendations for learning and teaching using Web 2.0 are presented, again based on findings from the research literature.

The purpose of this paper is to profile various types of Web-based tools to facilitate research collaboration within and across institutions.

Various Web-based tools were tested by the author. Additionally, tutorial videos and guides were reviewed.

There are various free and low-cost tools available to assist in the collaborative research process, and librarians are well-positioned to facilitate their usage.

Librarians and researchers will learn about various types of tools available at free or at low cost to fulfill needs of the collaborative research process.

As the tools highlighted are either free or of low cost, they are also valuable to start-ups and can be recommended for entrepreneurs.

As the realm of Web-based collaborative tools continues to evolve, the options must be continually revisited and reviewed for currency.

The purpose of this paper is to investigate postgraduate students' research behavior and requirements to come up with essential components to support research collaboration in a personal digital library (PDL).

This study was conducted using a questionnaire survey method along with a few follow up interviews. A structured questionnaire was circulated among postgraduate students of the Department of Computer Science and Information Technology (CSIT) of the University of Malaya (UM). A total of 100 participants answered the questionnaire, and 15 students participated in the follow up interview. The data collected were analyzed using SPSS statistical software.

This research presents the benefit of collaboration in research. In addition, by reviewing collaborative support tools, it was inferred that the ability to share data and resources is the most important step in developing tools to support collaboration. Moreover, the important role of a virtual research environment (VRE) and social network to support research collaboration was examined. Furthermore, a closed-ended questionnaire survey together with a follow up open-ended survey was deployed among postgraduate students of CSIT of UM, to elicit students' collaboration requirements in research.

Few attempts have been made to study about collaboration services within PDL systems and their impact on students' research. This paper proposes a prototype model of a PDL and highlights the importance of sharing e-resources as the prominent research collaboration activity among postgraduate students.

The purpose of this paper is to provide a holistic view on e-learning-related concepts as a basis for an e-learning strategy. Furthermore, it aims to shed light on the level of application of existing open-source learning management systems (LMS) by the public and private universities of Cyprus. Due to a currently existing information gap in the field, the study should rather be seen as an exploratory descriptive snapshot to create initial awareness based on which further hypotheses can be derived for future studies.

Quantitative research has been conducted in this study with an online questionnaire distributed to all the public and private universities in Cyprus.

The conducted research analysis results clearly illustrate the comparisons among different features and services of an e-learning platform. Additionally, the analysis results highlighted the tendency of the participants toward a social learning environment which was considerably high in using social networks and other collaboration platforms, as students were more attracted to those e-learning platforms that integrate social learning elements such as various social media tools.

The only data collection method used was the online questionnaire. Even though it provided the researchers with sound and useful outcomes in a considerably short time, the validity of the results was not properly justified. The findings cannot claim to be representative. The main reason of selecting only one type of data collection method, i.e. questionnaire was the limited time of completing the research. Another significant limitation was the very low co-operation level of some of the universities under study which resulted in having less reliable results, as the response rates of some universities were merely 1 per cent.

This research study provides a comprehensive body of knowledge about LMS and e-learning, in general, within the public and private universities in Cyprus. In other terms, the results of this study enhance the existing knowledge about the e-learning features as well as demonstrating the tendency of the students toward social learning within an LMS.

Lesson study is one of the most adopted models of teacher professional development. However, as education has become increasingly digital, this study aims to investigate the use of digital tools to support teacher professional development in lesson studies.

This article systematically reviews journal articles on the use of digital tools to support teacher professional development in lesson studies.

While the lesson study model is typically based on the premise that teachers prepare and observe a lesson at a school, the reviewed research suggests that digital tools open new ways to conduct lesson studies. Six themes on the use of digital tools to support teacher professional development in lesson studies are identified: analyzing videos from the teachers' classrooms, analyzing external video resources, fictional animations as a complement to videos, structured digital lesson study work, hybrid teacher collaboration and digital teacher collaboration. Opportunities for further research are suggested.

The identified themes can inspire practice on how to use digital tools to support teacher professional development in lesson studies.

Little attention has been paid to the use of digital tools to support teacher professional development in lesson studies.