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Article
Publication date: 2 September 2021

Helen Bocking, Rebekah Russell-Bennett and Kate Letheren

The use of supportive digital technology – the provision of supportive services and self-management health tools using digital platforms – by marketers is increasing…

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Abstract

Purpose

The use of supportive digital technology – the provision of supportive services and self-management health tools using digital platforms – by marketers is increasing alongside research interest in the topic. However, little is known about the motivations to use these tools and which tool features provide different forms of social support (informational, emotional, instrumental, network or esteem). The purpose of this paper is thus to explore consumer perceptions of supportive healthcare self-management and preferences for different levels of interactive features as social support in a health services context.

Design/methodology/approach

A qualitative approach involving 30 semi-structured interviews with consumers interested in two common preventative health services that use supportive digital tools (SDTs) (skin-cancer checks and sexually transmitted infection checks) was undertaken. Thematic analysis was used to analyse the verbatim transcripts.

Findings

This research identified there is a lack of motivation to initiate the search for SDTs; consumers are motivated by a desire to control and monitor health concerns and avoid overuse of the health system. The findings showed a preference for social support to go beyond informational support, with a need for interactivity that personalised support in a proactive manner.

Research limitations/implications

SDTs are positively perceived by consumers as part of health services. The motivation to use these tools is complex, and the social support needed is multifaceted and preferably interactive.

Practical implications

This research assists service marketers to better design informational and instrumental support for preventative self-managed healthcare services.

Originality/value

This paper extends knowledge about the motivation and social support required from SDTs in a preventative health service context.

Details

Journal of Service Theory and Practice, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2055-6225

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Article
Publication date: 10 November 2020

Dorsaf Zouari, Salomée Ruel and Laurence Viale

Supply chain resilience (SCR) is a key concept for managers who wish to develop the capacity to enhance their supply chain’s (SC’s) ability to cope with unexpected…

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1289

Abstract

Purpose

Supply chain resilience (SCR) is a key concept for managers who wish to develop the capacity to enhance their supply chain’s (SC’s) ability to cope with unexpected turbulence. SC digital tools are often seen as a solution that provides more visibility, anticipation and collaboration (SCR capability factors). The purpose of this paper is to investigate the link between SCR and SC digitalisation

Design/methodology/approach

A sample was considered with 300 managers in the field of SCM, and the results were analysed using factor analysis and structural equation modelling (SEM). SEM was employed to test the impact of the degree of digital maturity and SC digital tools on SCR.

Findings

SC digitalization is characterised by the degree of digital maturity and the adoption of SC digital tools. The degree of digital maturity has a strong influence on digital tool adoption. SCR is positively impacted by both the degree of digital maturity and the adoption of digital tools.

Research limitations/implications

The findings do not indicate which tools contribute the most to SCR.

Practical implications

Managers should reflect on the need to continue digitalizing their SCs if they want greater SCR in the current uncertain environment.

Originality/value

This is the first quantitative study that focuses on assessing the impact of the degree of digital maturity and the SC digital tools adopted on SCR. Validation of the hypotheses model confirms the positive impact of SC digitalisation on SCR for researchers and managers.

Details

International Journal of Physical Distribution & Logistics Management, vol. 51 no. 2
Type: Research Article
ISSN: 0960-0035

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Article
Publication date: 3 June 2021

Vincenzo Corvello, Monica De Carolis, Saverino Verteramo and Annika Steiber

This paper explores digital transformation's impact on the work of owners in entrepreneurial firms. The interplay between working practices and technology is analyzed…

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1094

Abstract

Purpose

This paper explores digital transformation's impact on the work of owners in entrepreneurial firms. The interplay between working practices and technology is analyzed, taking into account the organizations' specific contexts.

Design/methodology/approach

A multiple case study design was applied. Eight cases of entrepreneurial firms, defined as companies that bring new products and services to the market by creating and seizing opportunities, were selected, with the goal to maximize the diversity of cases. The sample includes both small- and medium-sized firms, as well as high- tech and low- tech companies in equal number. Interviews have been used to collect both quantitative and qualitative data, which was analyzed in a structured way.

Findings

The digital transformation of entrepreneurial work, that is the daily work of entrepreneurs, is an evolutionary, practice-based phenomenon, rather than the result of rational design. The use of different digital tools is interrelated and depends on the characteristics, and dynamics of the surrounding environment.

Practical implications

The findings of this study are relevant to entrepreneurs interested in understanding the dynamics of their working practice, to software development firms interested in entrepreneurs as customers and to institutions interested in the education of entrepreneurs.

Originality/value

To the best of the authors' knowledge this is the first study which considers the interplay between digital technology and the daily activities of entrepreneurs, considered as a whole. It provides insights on how these interconnected dimensions evolve, thus contributing to understanding the work of entrepreneurs, and as a consequence the dynamics of entrepreneurial firms in the context of digital transformation of organizations.

Details

International Journal of Entrepreneurial Behavior & Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2554

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Article
Publication date: 15 July 2020

Tiina Leino Lindell

The digitalization of society places new demands on education. It is apparent since most countries have introduced curricula requirements to digitalize teaching. This…

Abstract

Purpose

The digitalization of society places new demands on education. It is apparent since most countries have introduced curricula requirements to digitalize teaching. This study examines the organizational support teachers need to digitalize teaching. The study is being conducted in Sweden because they have experienced challenges with the introduction of new national digitalization requirements. Thus, this study explores the following research question: What organizational support do Swedish teachers describe they need to meet the curriculum requirements for digitalization?

Design/methodology/approach

Cultural–historical activity theory and qualitative methods have been used to explore the research aim and answer the question.

Findings

The results show that teachers need organizational support to gain equal and easy access to digital tools. Moreover, digital tools in an organization must be relevantly related to the requirements. Teachers also need support to increase their knowledge as well as the knowledge of the students. Also, organizations must support teachers by distributing the work of digitalization clearly and reasonably. These results, thus, show that teachers cannot be solely responsible for meeting these curriculum requirements. They need organizational support in the process.

Originality/value

The study reveals teachers' recurring problems concerning digitalized education and their need for organizational support. Thereby, the knowledge can be used to avoid similar problems, in organizations on different society levels. This contribution is useful for organizations, politicians, school leaders, principals and teachers who are introducing 1:1 and new curriculum requirements for digitalization of education.

Details

The International Journal of Information and Learning Technology, vol. 37 no. 5
Type: Research Article
ISSN: 2056-4880

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Article
Publication date: 13 November 2020

Jan Philipp Graesch, Susanne Hensel-Börner and Jörg Henseler

The enabling technologies that emerged from information technology (IT) have had a considerable influence upon the development of marketing tools, and marketing has become…

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1322

Abstract

Purpose

The enabling technologies that emerged from information technology (IT) have had a considerable influence upon the development of marketing tools, and marketing has become digitalized by adopting these technologies over time. The purpose of this paper is to demonstrate the impacts of these enabling technologies on marketing tools in the past and present and to demonstrate their potential future. Furthermore, it provides guidance about the digital transformation occurring in marketing and the need to align of marketing and IT.

Design/methodology/approach

This study demonstrates the impact of enabling technologies on the subsequent marketing tools developed through a content analysis of information systems and marketing conference proceedings. It offers a fresh look at marketing's digital transformation over the last 40 years. Moreover, it initially applies the findings to a general digital transformation model from another field to verify its presence in marketing.

Findings

This paper identifies four eras within the digital marketing evolution and reveals insights into a potential fifth era. This chronological structure verifies the impact of IT on marketing tools and accordingly the digital transformation within marketing. IT has made digital marketing tools possible in all four digital transformation levers: automation, customer interaction, connectivity and data.

Practical implications

The sequencing of enabling technologies and subsequent marketing tools demonstrates the need to align marketing and IT to design new marketing tools that can be applied to customer interactions and be used to foster marketing control.

Originality/value

This study is the first to apply the digital transformation levers, namely, automation, customer interaction, connectivity and data, to the marketing discipline and contribute new insights by demonstrating the chronological development of digital transformation in marketing.

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Article
Publication date: 7 September 2020

Laura Teichert

This paper describes the unintended and unanticipated ways an iPhone as a data collection tool created distractions during observations of five-year-old twins' digital

Abstract

Purpose

This paper describes the unintended and unanticipated ways an iPhone as a data collection tool created distractions during observations of five-year-old twins' digital literacy practices while in their home.

Design/methodology/approach

Situated in sociocultural theories of learning and development and new literacy studies, the 12-month-long case study examined young children's digital literacy practices in their homes before and during their transition into kindergarten. The article focuses on the data collection of five-year-old twins in their home with their parents, a family the author called the Skywalkers. Data sources included semistructured interviews, participant observations and informal conversations.

Findings

The mother was a low-technology user and preferred her children to engage in nondigital activities. The children were permitted 10 min every other day of “digital time.” The iPhone as a data collection tool provided them with digital access they would otherwise not have. The mother knew the focus of the study was digital engagement and that the iPhone was used for data collection (i.e. photographs and videos). Although the iPhone was intended to be used in establishing rapport and taking photographs, the children frequently asked to video record their play and therefore the iPhone became a distraction.

Originality/value

Given the prevalence of smartphones in Western society, the recruitment of a family with such low-technology use was unforeseen. As digital data collection increases in qualitative research, researchers should not assume that a smartphone is always appropriate for gathering photographic data. This is particularly important when investigating digital literacy practices of families in their homes.

Details

Qualitative Research Journal, vol. 21 no. 2
Type: Research Article
ISSN: 1443-9883

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Book part
Publication date: 17 September 2018

Beth Beschorner, Jamie Colwell, Amy Hutchison and Lindsay Woodward

Purpose – Teachers should plan instruction that integrates digital tools into instruction in meaningful ways to promote students’ use of multimodalities. Therefore, it is…

Abstract

Purpose – Teachers should plan instruction that integrates digital tools into instruction in meaningful ways to promote students’ use of multimodalities. Therefore, it is useful for teacher educators to expose pre-service teachers (PSTs) to a systematic approach to integrating a variety of digital tools into their instruction. In this chapter, the authors discuss on the Technology Integration Planning Cycle (TIPC; Hutchison & Woodward, 2014a, 2014b) as one systematic approach for teachers and teacher educators to consider.

Design – This chapter describes the promise of using the TIPC with PSTs to demonstrate and practice how to plan effective literacy instruction to support students’ use of multimodalities. The chapter includes a rich description of how the use of the TIPC might take shape in a literacy methods course based on a composite of courses, students, and activities that the authors have experimented with over time.

Findings – Using the TIPC with PSTs requires a structured approach (Hutchison & Colwell, 2016) that includes modeling and scaffolding of PSTs’ knowledge of technology and pedagogy (Beschorner & Kruse, 2016). Therefore, the Gradual Release of Responsibility (Pearson & Gallagher, 1983) might be valuable to consider as a guiding framework for planning course activities and assignments that utilize the TIPC. This chapter provides an example of this type of instruction.

Practical Implications – There is a significant need to prepare twenty-first century learners to read and write multimodal text. Thus, supporting PSTs to increase their self-efficacy in using technology for instruction and providing the conditions necessary to develop pedagogical beliefs that make it likely for them to be able to integrate technology in meaningful ways is vital (Ertmer, 2005). Using the TIPC in a literacy methods course in the ways that model and scaffold its use, might be one approach to creating these conditions.

Details

Best Practices in Teaching Digital Literacies
Type: Book
ISBN: 978-1-78754-434-5

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Article
Publication date: 3 June 2019

Chih-Ming Chen and Chung Chang

With the rapid development of digital humanities, some digital humanities platforms have been successfully developed to support digital humanities research for humanists…

Abstract

Purpose

With the rapid development of digital humanities, some digital humanities platforms have been successfully developed to support digital humanities research for humanists. However, most of them have still not provided a friendly digital reading environment and practicable social network analysis tool to support humanists on interpreting texts and exploring characters’ social network relationships. Moreover, the advancement of digitization technologies for the retrieval and use of Chinese ancient books is arising an unprecedented challenge and opportunity. For these reasons, this paper aims to present a Chinese ancient books digital humanities research platform (CABDHRP) to support historical China studies. In addition to providing digital archives, digital reading, basic search and advanced search functions for Chinese ancient books, this platform still provides two novel functions that can more effectively support digital humanities research, including an automatic text annotation system (ATAS) for interpreting texts and a character social network relationship map tool (CSNRMT) for exploring characters’ social network relationships.

Design/methodology/approach

This study adopted DSpace, an open-source institutional repository system, to serve as a digital archives system for archiving scanned images, metadata, and full texts to develop the CABDHRP for supporting digital humanities (DH) research. Moreover, the ATAS developed in the CABDHRP used the Node.js framework to implement the system’s front- and back-end services, as well as application programming interfaces (APIs) provided by different databases, such as China Biographical Database (CBDB) and TGAZ, used to retrieve the useful linked data (LD) sources for interpreting ancient texts. Also, Neo4j which is an open-source graph database management system was used to implement the CSNRMT of the CABDHRP. Finally, JavaScript and jQuery were applied to develop a monitoring program embedded in the CABDHRP to record the use processes from humanists based on xAPI (experience API). To understand the research participants’ perception when interpreting the historical texts and characters’ social network relationships with the support of ATAS and CSNRMT, semi-structured interviews with 21 research participants were conducted.

Findings

An ATAS embedded in the reading interface of CABDHRP can collect resources from different databases through LD for automatically annotating ancient texts to support digital humanities research. It allows the humanists to refer to resources from diverse databases when interpreting ancient texts, as well as provides a friendly text annotation reader for humanists to interpret ancient text through reading. Additionally, the CSNRMT provided by the CABDHRP can semi-automatically identify characters’ names based on Chinese word segmentation technology and humanists’ support to confirm and analyze characters’ social network relationships from Chinese ancient books based on visualizing characters’ social networks as a knowledge graph. The CABDHRP not only can stimulate humanists to explore new viewpoints in a humanistic research, but also can promote the public to emerge the learning interest and awareness of Chinese ancient books.

Originality/value

This study proposed a novel CABDHRP that provides the advanced features, including the automatic word segmentation of Chinese text, automatic Chinese text annotation, semi-automatic character social network analysis and user behavior analysis, that are different from other existed digital humanities platforms. Currently, there is no this kind of digital humanities platform developed for humanists to support digital humanities research.

Details

The Electronic Library , vol. 37 no. 2
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 19 January 2021

Chih-Ming Chen, Chung Chang and Yung-Ting Chen

Digital humanities aim to use a digital-based revolutionary new way to carry out enhanced forms of humanities research more effectively and efficiently. This study…

Abstract

Purpose

Digital humanities aim to use a digital-based revolutionary new way to carry out enhanced forms of humanities research more effectively and efficiently. This study develops a character social network relationship map tool (CSNRMT) that can semi-automatically assist digital humanists through human-computer interaction to more efficiently and accurately explore the character social network relationships from Chinese ancient texts for useful research findings.

Design/methodology/approach

With a counterbalanced design, semi-structured in-depth interview, and lag sequential analysis, a total of 21 research subjects participated in an experiment to examine the system effectiveness and technology acceptance of adopting the ancient book digital humanities research platform with and without the CSNRMT to interpret the characters and character social network relationships.

Findings

The experimental results reveal that the experimental group with the CSNRMT support appears higher system effectiveness on the interpretation of characters and character social network relationships than the control group without the CSNRMT, but does not achieve a statistically significant difference. Encouragingly, the experimental group with the CSNRMT support presents remarkably higher technology acceptance than the control group without the CSNRMT. Furthermore, use behaviors analyzed by lag sequential analysis reveal that the CSNRMT could assist digital humanists in the interpretation of character social network relationships. The results of the interview present positive opinions on the integration of system interface, smoothness of operation, and external search function.

Research limitations/implications

Currently, the system effectiveness of exploring the character social network relationships from texts for useful research findings by using the CSNRMT developed in this study will be significantly affected by the accuracy of recognizing character names and character social network relationships from Chinese ancient texts. The developed CSNRMT will be more practical when the offered information about character names and character social network relationships is more accurate and broad.

Practical implications

This study develops an ancient book digital humanities research platform with an emerging CSNRMT that provides an easy-to-use real-time interaction interface to semi-automatically support digital humanists to perform digital humanities research with the need of exploring character social network relationships.

Originality/value

At present, a real-time social network analysis tool to provide a friendly interaction interface and effectively assist digital humanists in the digital humanities research with character social networks analysis is still lacked. This study thus presents the CSNRMT that can semi-automatically identify character names from Chinese ancient texts and provide an easy-to-use real-time interaction interface for supporting digital humanities research so that digital humanists could more efficiently and accurately establish character social network relationships from the analyzed texts to explore complicated character social networks relationship and find out useful research findings.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 18 October 2021

Gabriel Antonio Mendible, Nabil Saleh, Carol Barry and Stephen P. Johnston

Rapid tooling has numerous advantages when prototyping injection molded components, but the effects of the tooling on the resulting part properties are often overlooked…

Abstract

Purpose

Rapid tooling has numerous advantages when prototyping injection molded components, but the effects of the tooling on the resulting part properties are often overlooked. The purpose of this paper is to consider the effect of tooling on the final part properties and morphology.

Design/methodology/approach

Digital polyacrylonitrile-butadiene-styrene (ABS) tooling and aluminum tooling were used to mold test specimens from isotatic polypropylene (iPP). Tensile behavior, impact strength, shrinkage, surface roughness and porosity were evaluated for both sets of samples. Additionally, differential scanning calorimeter (DSC) and wide-angle X-ray scattering (WAXS) were used to assess the crystallinity of the samples.

Findings

Characterization of the molded parts showed that slower cooling rates in the Digital ABS inserts promoted the formation of ß-PP, while this crystal structure was not found in the parts molded using aluminum tooling. Additionally, parts molded on the digital ABS inserts exhibited higher mold shrinkage and SEM images identified microscopic shrinkage voids within the material. The change in morphology and the presence of voids significantly affected the tensile behavior with the parts molded in Digital ABS, which broke with little cold drawing and exhibited higher tensile moduli and higher yield strengths.

Practical implications

The results show that the choice of rapid tooling technique plays an important role on determining the properties of the final parts.

Originality/value

Previous studies have not characterized the effect of rapid tooling on the morphology of the molded articles fully or over a variety of processing conditions. This study builds on prior work by using both WAXS and DSC to characterize morphological changes over a wide range of processing conditions and comparing results to mechanical property and shrinkage data.

Details

Rapid Prototyping Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2546

Keywords

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