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This study aims to identify the factors influencing Chinese outbound tourists’ perceptions of safety in Thailand. A media coverage analysis compares the safety perceptions of visitors and non-visitors.

A mixed-methods approach was adopted. Based on a content analysis of 204 news items related to safety incidents in Thailand, this paper divides the factors of safety perception into four dimensions. The quantitative data were gathered by self-administered questionnaires from 370 visitors who have previously visited Thailand and 407 potential visitors yet to visit Thailand.

The results demonstrated significant differences in the safety perceptions of visitors and non-visitors, indicating non-visitors’ fear of uncertainty and intolerance of the exotic. The study also confirmed social-demographic characteristics influence destination safety perceptions. For non-visitors, safety issues tend to have a negative influence on future visit intention, but those with previous travel experience have less concerns.

The findings provide valuable insights to industry practice. More publicity campaigns within the Chinese media may reduce the spillover effects of crisis events and correct the potentially inaccurate images of disease and terrorism risk. Thai government is suggested to develop the Chinese inbound market, improve the quality of tourism infrastructure and standardisation and efficiency of tourism services.

The media plays a significant role in destination image, tourist decision-making and safety measures imposed by governments. This study identified the factors influencing Chinese outbound tourists’ perceptions of safety in Thailand through an analysis of media coverage. The study provides a better understanding of the differences in safety perceptions between visitors and non-visitors to Thailand. The segmentation of visitors and non-visitors also may help destination managers to cater to differing expectations of safety.

本研究旨在探讨中国赴泰游客和潜在赴泰游客对泰国安全认知的影响因素。本研究通过对媒体报道文本的分析，识别出中国出境游客泰国安全感的影响因素，并进一步对游客与潜在游客在安全感知上的差异进行对比。

本研究采用了混合方法。本文通过对204篇泰国安全事件新闻报道的内容进行分析，将安全感知因素分为四个维度。定量研究数据是从370名有泰国旅游经历的游客和407名没有去过泰国的潜在游客中收集的。

研究结果显示游客与潜在游客在安全认知上有显著差异，体现了潜在访客对异国情调的不确定性和不宽容。本研究也证实了社会人口学特征对两个群体的目的地安全感知都有影响。此外，对于潜在游客来说，大多数安全问题都会对他们未来的访问意图产生负面影响，但对于游客来说，结果则相反。

媒体在目的地形象、旅游决策和政府安全措施方面发挥着重要作用。本研究以媒体报导为分析工具，探讨中国出境游客泰国安全感的影响因素。这项研究有助于更好地了解中国赴泰游客和潜在游客在安全认知方面的差异。游客和潜在游客的细分也有助于目的地管理者满足他们对安全的特定期望。

我们的发现为行业实践提供了有价值的见解。在中国媒体上开展更多的宣传活动，可以减少危机事件的外溢效应，纠正有关疾病和恐怖主义风险的潜在地不准确形象。此外，泰国政府应提高旅游基础设施的质量，提高旅游服务的标准化和效率。

Este estudio identifica los factores que influyen en la seguridad percibida de Tailandia por los turistas emisores chinos, con el análisis de la cobertura de los medios, y además compara las diferencias en las percepciones de seguridad entre visitantes y no visitantes.

Se ha adoptado una metodología mixta. Basado en el análisis de contenido de 204 noticias sobre incidentes de seguridad en Tailandia, este trabajo divide los factores de percepción de seguridad en cuatro dimensiones. Los datos cuantitativos se recopilaron mediante cuestionarios autoadministrados de 370 visitantes que tenían experiencia en viajes a Tailandia y 407 visitantes potenciales que no habían estado en Tailandia.

Los resultados demuestran diferencias significativas en la percepción de seguridad de los visitantes y no visitantes, lo que indica el miedo de los no visitantes a la incertidumbre y la intolerancia de lo exótico. Este estudio también confirma que las características sociodemográficas influyen en la percepción de seguridad del destino de cada grupo. Además, para los no visitantes, la mayoría de las cuestiones de seguridad influyen negativamente en su intención de visita futura, pero para los turistas, los resultados son contrarios.

Los resultados brindan información valiosa para la práctica de la industria. Más campañas publicitarias en los medios chinos podrían reducir los efectos secundarios de los eventos de crisis y corregir las imágenes potencialmente inexactas sobre los riesgos de enfermedades y terrorismo. Además, el gobierno tailandés debería mejorar la calidad de su infraestructura turística y aumentar la estandarización y eficiencia de los servicios turísticos.

Los medios de comunicación juegan un papel importante en la imagen del destino, la toma de decisiones turísticas y las medidas de seguridad de los gobiernos. Este estudio identifica los factores que influyen en la seguridad percibida de Tailandia por parte de los turistas chinos, con el análisis de la cobertura de los medios. El estudio proporciona una mejor comprensión de las diferencias en las percepciones de seguridad entre visitantes y no visitantes de Tailandia. La segmentación de visitantes y no visitantes también ayuda a los gestores de los destinos a satisfacer expectativas específicas de seguridad.

Six research papers are published on this issue: three on finances, two regarding public administration and one on business economy. They come from six countries and ten universities. The first paper analyses the effect of a new platform for transactions in the Colombian stock exchange. The second studies the factors that influence the capital structure of the non‐financial companies that quote in the stock market of Lima. The third studies a sample of Brazilian coffee growers in order to determine the influence of attitudes and behaviours in their price risk management decisions. The fourth studies the relation between financial stress, decentralisation and outsourcing of public local services in Spain, by particularly taking into account the length of the financial stress, the effectiveness of the measures taken to attenuate it and the lapse between the crisis and an answer based on the portion of privatisation and decentralisation of the public services. The fifth explores the Chilean small and medium businesses determinants that from their beginnings are orientated towards the global international market. Lastly, the concepts of marketing services and higher education are used to analyse the evaluations of professors given by Mexican university students. The journal is shifting towards a new electronic platform. It will begin to be trimestral in the year 2015 and will continue to broaden its net of Associate Editors.

En este número publicamos seis artículos de investigación: tres en finanzas, dos en administración pública, y uno en economía de negocios, provenientes de seis países y diez universidades. El primer artículo analiza el efecto de una nueva plataforma para las transacciones en la bolsa de valores de Colombia. El segundo, estudia los factores que influyen en la estructura de capital de las empresas no financieras que cotizan en el mercado de valores de Lima. El tercero, estudia una muestra de cultivadores de café brasileños para determinar la influencia de las actitudes y comportamientos en sus decisiones de gestión del riesgo del precio. El cuarto, estudia la relación entre estrés financiero, descentralización y contratación externa de servicios públicos locales en España, particularmente al enfocarse en la consideración de la duración del estrés financiero, la efectividad de las medidas tomadas para atenuarlo, y el lapso entre la crisis y una respuesta basada en la opción de privatización y descentralización de servicios públicos. El quinto explora los determinantes de que las pequeñas y medianas empresas chilenas desde el principio estén orientadas al mercado global internacional. Finalmente, se utilizan conceptos del mercadeo de servicios y la educación superior para el análisis de las evaluaciones de los profesores por parte de los estudiantes universitarios mexicanos. La revista está migrando a una nueva plataforma electrónica, pasará a ser trimestral en el año 2015 y se continúa ampliando la red de Editores Asociados.

Studies of institutional logics have emphasized two fundamental conceptions: first, that there is continuous competition between the various logics embedded in any context and, second, that certain mechanisms influence the promotion or modification of existing logics. The purpose of this paper is to contribute to these studies by broadening the propositions on the mechanisms used by the actors to disguise the fact that they are not prioritizing non-prevailing logics.

The paper examines the disguise mechanisms used in the regulation of the private health field in Brazil, which has still been rarely explored in the literature on the theme. The research strategy was qualitative, involving documentary research that provided information to create a script for interviewing different actors in this field, such as health plan companies, service providers, medical associations, trade unions, regulatory agency, consumer defense organizations and the judiciary, lending credibility to the study.

The field data suggest important findings. Field actors pursue exerting influence in defining the outcomes of the institutional logics prevailing at each event. In this pursuit, they work to keep representative parts of prescribed practices non-transparent to allow them a margin in which to maneuver when confronted with a non-prevailing logic.

This paper emphasizes that, in any context, actors, while following the prescriptions of a prevailing logic, might have to disguise not following the prescriptions of other logics; thus, they will have to seek for mechanisms to do so. This paper, by identifying disguise mechanisms that operate in the specific field of private health in Brazil, finally sheds light on disguise mechanisms, contributing to the general literature on institutionalism.

The study aimed to determine how reputational risk affects the stocks prices of companies listed on the Lima Stock Exchange.

The study follows a documentary research with a quantitative approach. Companies from different sectors listed on the Lima Stock Exchange were taken as a sample.

The incidence between the reputational risk and the stock price of the companies listed on the stock market, as well as the impact on profitability indicators and income level were demonstrated. Additionally, it was determined that the cost of capital has a greater impact if the entity is financed from the issuance of bonds rather than by subsidiaries.

Companies that presented well-known events in Peru and those that caused damage to their corporate reputations were studied. Likewise, information from sources such as Monitor Empresarial de Reputación Corporativa, Peruvian Securities Market Regulator’s office and Lima Stock Exchange was documented in order to analyze the variations in financial indicators during the indicated events. Financial models such as CAPM and GORDON-SHAPIRO were also used.

Governments around the world have shown poor capabilities in responding effectively to the COVID-19 health emergency outbreaks. After the declaration of COVID-19 as an international pandemic by the World Health Organization on January 31, 2020, three countries experienced the greatest initial impact in Europe. Sequentially Italy, Spain and the United Kingdom (UK) were hit by the highest numbers of contagion and death in the first few months in Europe. The aim of this paper is to assess how information channels and sources influenced the public’s evaluation of the three government’s communication response strategies.

An online survey was conducted between March 14 and April 14, 2020, during the first wave of lockdowns and declarations of States of Emergency in the three countries.

Findings show particularities for the different countries, but also similarities in response and reactions of the public in the three scenarios. The response strategy of the UK Government was the most untrusted and criticized by citizens. In contrast, the Italian and Spanish Governments, which both chose to respond with the severest restrictions, attracted more support from citizens, especially in Italy, which was the first to close borders and impose lockdowns for the population.

Despite the national differences in the preference of information channels and sources, overall, an empirical relationship between government communication assessment and media use were found in all the scenarios.

This empirical study has theoretical and practical implications. Theoretically, findings will add evidence of implications of the Channel Complementary Theory to the field of risk, crisis and emergency communication. The results also provide insights for communication practitioners in the public sector on how forms of information and trust in sources influence the public’s assessment of authorities’ communication.

Implications for theory and empirical research about communication during a health pandemic are identified and discussed.

Citizens engage at a high level and synchronize their use of multiple media and platforms in all the three national scenarios.

Stronger criticism is provided by online media, especially social media and online press in the different national contexts.

Results corroborate that factors related to media choice need to be operationalized for risk and crisis communication research.

When public health depends on people understanding the actions they need to take, the possibility of disobedience is highly dependent on trust.

Compared with Spain and the United Kingdom (UK), trust in government institutions in Italy was stronger and could be explained by the higher use of owned media for information-seeking.