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This paper aims to present results of a study that focused on the question of how computer and data experts think about Internet and social media surveillance after Edward Snowden’s revelations about the existence of mass-surveillance systems of the Internet such as Prism, XKeyscore and Tempora. Computer and data experts’ views are of particular relevance because they are confronted day by day with questions about the processing of personal data, privacy and data protection.

The authors conducted two focus groups with a total of ten experts based in London. As London is considered by some as the surveillance capital of the world, and has a thriving Internet industry, it provided a well-suited context.

The focus group discussions featured three topics that are of crucial importance for understanding Internet and social media surveillance: the political economy surveillance in general; surveillance in the context of the Snowden revelations; and the question what the best political reactions are to the existence of a surveillance-industrial complex that results in political and economic control of the Internet and social media. The focus groups provided indications that computer and data experts are pre-eminently informed on how Internet surveillance works, are capable of critically assessing its implications for society and have ideas about on what should be done politically.

Studies of privacy and surveillance after Edward Snowden’s revelations have taken on a new dimension: Large-scale covert surveillance is conducted in a collaborative endeavour of secret services, private communications corporations and security companies. It has become evident that a surveillance-industrial Internet surveillance complex exists, in which capitalist communications and security corporations and state institutions collaborate.

The purpose of this paper is to discuss the role of information and communication technology (ICT) for promoting environmental sustainability in a changing society. Isolated studies exist, but few take a holistic view. Derived from a Marxian tradition, the authors propose Ecological World Systems Theory (WST) as a holistic framework to assess the environmental impact of ICT. The theory is adapted responding to theoretical critiques of absence of change, namely state-centrism and structuralism.

Theoretical study. Empirical examples derived from already published literature.

Ecological WST focuses on the unequal distribution of environmental degradation, sees technological development as a zero-sum game rather than cornucopia and holds that technology is often seen as a fetish in today ' s society. The findings are that popular discourses on ICT and sustainability are since the 1990s becoming increasingly cornucopian, while conditions in the ICT value chain are less cornucopian.

Theoretical contributions to Marxian critiques of ICT, with more environmental focus than earlier Marxian critiques, for example Fuchs’ work. Develop a theoretical framework for ICT and sustainability which could be compared with works of e.g. Hilty, Patrignani and Whitehouse. The work is mostly based on existing empirical studies, which is a limitation.

This theoretical framework implies that unequal environmental degradation in different parts of the world should be taken into account when assessing environmental impact, for example by means of LCA.

The framework brings together questions of environmental effects of ICT and global justice.

The authors apply a rarely discussed theoretical framework to ICT and environmental sustainability. By doing this the authors suggest how the discourses and the value chain of ICT is intrinsically tied to the world system.

The main purpose of this paper is to consider knowledge production as a social self‐organization process, to clarify ethical implications of such an approach, and to relate it to the thinking of Heinz von Foerster.

The method employed is the one of dialectical constructions, i.e. existing contradicting approaches on knowledge research are identified and classified and a constructive synthesis of these approaches is made.

Since Heinz von Foerster's pioneering work, information‐generating systems are considered to be self‐organizing systems. We see knowledge as only a particular kind of information: it is the manifestation of information in the social realm. Thus, the creation of social information is due to the self‐organization of social systems. Heinz von Foerster has given us some indications of how knowledge and self‐organization could be applied to society. In this paper, we try to sketch a position of our own while taking into consideration Heinz von Foerster's relevant ideas.

The research results in this paper imply that a knowledge‐based society can only survive if it is designed in a participatory and socially and ecologically sustainable way. Hence a practical implication is that participation and co‐operation need to be advanced in order to guarantee human development.

The innovative aspect of the paper is that it suggests that all social self‐organizing systems are knowledge‐producing systems and that considering knowledge as a co‐operative process implies responsibility for solving the global social problems. It combines knowledge research and systems thinking based on ideas on self‐organization by Heinz von Foerster in order to describe social systems.

There are a lot of discussions about privacy in relation to contemporary communication systems (such as Facebook and other “social media” platforms), but discussions about privacy on the internet in most cases misses a profound understanding of the notion of privacy and where this notion is coming from. The purpose of this paper is to challenge the liberal notion of privacy and explore foundations of an alternative privacy conception.

A typology of privacy definitions is elaborated based on Giddens' theory of structuration. The concept of privacy fetishism that is based on critical political economy is introduced. Limits of the liberal concept of privacy are discussed. This discussion is connected to the theories of Marx, Arendt and Habermas. Some foundations of an alternative privacy concept are outlined.

The notion of privacy fetishism is introduced for criticizing naturalistic accounts of privacy. Marx and Engels have advanced four elements of the critique of the liberal privacy concept that were partly taken up by Arendt and Habermas: privacy as atomism that advances; possessive individualism that harms the public good; legitimizes and reproduces the capitalist class structure; and capitalist patriarchy.

Given the criticisms advanced in this paper, the need for an alternative, socialist privacy concept is ascertained and it is argued that privacy rights should be differentiated according to the position individuals occupy in the power structure, so that surveillance makes transparent wealth and income gaps and company's profits and privacy protects workers and consumers from capitalist domination.

The paper contributes to the establishment of a concept of privacy that is grounded in critical political economy. Owing to the liberal bias of the privacy concept, the theorization of privacy has thus far been largely ignored in critical political economy. The paper contributes to illuminating this blind spot.

This article aims to highlight the main limitations of the emancipatory potentials of digital inclusion policies and information and communication technologies (ICTs). Increasingly, empowerment is put forward as one of the main goals of digital inclusion. By applying user-centric and participatory approaches, assumptions are made that individuals will be empowered and, as such, will be re-included in society.

These assumptions, however, tend to ignore the social, economic, political and technical conditions within which individual choices are made and within which individuals must inevitably act. Instead of attempting to narrow the existing social gap between class-divided societies, and of probing the limitations given at the macro-level by questioning the wider social structure, digital inclusion policies tend to individualize problems that are in fact social in their nature.

This contribution will, therefore, aim to identify the key causes of structural (dis)empowerment and how these resonate to digital inclusion. The article positions itself within the political economy of communication research tradition and aims to confront the structural consequences of social inequalities, existing social hierarchies and power structures against mechanisms of digital inequalities and against the implementation of digital inclusion policies.

By proceeding from a critical perspective, it aims to demonstrate the limitations of user-centric and micro-level approaches, while questioning their normative interpretations of digital empowerment which tend to be reductionist in their essence and instrumental in their aims.

This paper analyzes Fang Fang's 2020 Wuhan Diary‐Dispatches from a Quarantined City, to show how the author communicates the coronavirus crisis in Wuhan in a global information ecosystem. The success of the diary showcases how the actual health emergency has been transformed into a communication issue.

This study is exploratory and qualitative in nature. The authors conducted a thematic analysis (TA) of Wuhan Diary, in which we decided to focus on the aspects of sousveillance and solidarity. For the purposes of our paper, we used the English translation of the text by Dr. Michael Berry.

The authors focus on two major themes in their exploration of the corona crisis as a global communication issue: sousveillance and solidarity. The authors argue that the diary's ways of seeing perform a version of “sousveillance” or “undersight” in juxtaposition to surveillance or “oversight” (Mann, 2017). Fang Fang calls for solidarity as an effective measure for individuals, communities and societies to contain the pandemic and a potential misinfodemic.

Since Wuhan was the early epicenter of the COVID-19 pandemic, Wuhan Diary presents an unprecedented narrative account of life under quarantine that could function as a litmus test for other cities and countries. Fang Fang's diary provides a countermeasure to official accounts of the pandemic in Wuhan, which has resonated both with people in China and abroad.

The paper serves as an introduction to the special issue on Heinz von Foerster. Major episodes of his life are sketched and related to his scientific convictions regarding transdisciplinary research and radical constructivist. In the second part the contributions to the issue are summarized. Finally, the relevance of Foerster's work is discussed.

The arguments are based on the scientific literature.

Foerster argued against reductionist science and in favor of transdisciplinary research in order to trigger further scientific developments.

By using transdiciplinary and choosing the constructivist perspective, science will increase its productivity. This should be reflected in science policy.

By pointing at the variety of his scientific output and his influence on many colleagues and students, the paper is in support of Foerster's non‐reductionist worldview.

A missunderstanding by the publishing house has lead to a number of mistakes in table 4 of the article of Matthias Fuchs. For a better understanding of the corresponding article, the corrected table is re‐published in this edition. Please excuse that mistake. Thank you for your understanding.

Organization legitimacy is a general reflection of the relationship between an organization and its environment. By adopting an institutional approach and defining moral legitimacy as “a positive normative evaluation of the organization and its activities”, the goal of this paper is to investigate which corporate communication strategy adopted in online social media is more effective to create convergence between corporations' corporate social responsibility (CSR) agenda and stakeholders' social expectations, and thereby, to increase corporate legitimacy.

Using the entire Twitter social graph, a network analysis was carried out to study the structural properties of the CSR community, such as the level of reciprocity, and advanced data mining techniques, i.e. topic and sentiment analysis, were carried out to investigate the communication dynamics.

Evidence was found that neither the engaging nor the information strategies lead to alignment. The assumption of the more the dialog, the more the communality seems to fail to portray the complexity of the communicational dynamics, such as the persistence of different, or simply a dialog without alignment. Empirical findings show that, even when engaging in a dialogue, communication in social media is still conceived as a marketing practice to convey messages about companies.

This paper originally investigates organizational legitimacy in the context of social media by applying advanced data‐mining techniques that allow the analysis of large amounts of information available online.

The purpose of this paper is to investigate how international tourists’ cosmopolitan values change due to the restraining fear of terrorism, and how this change affects their worldview, destination perception and travel preferences.

In-depth interviews were conducted with international travellers from all five continents to pinpoint the universal shifts in cosmopolitan values, specifically regarding risk perception in the face of terrorism.

Tourists’ personal values are changing due to the increased risk of terrorism (or the perception of it), which prompts international travellers to act less on their desire for stimulation and more for their need for security when travelling. Just as any change in values tends to be relatively permanent, this value shift might have long-term consequences for the entire tourism industry.

Terrorism risk perception and its retraining effect regarding willingness to travel were established to be significant and universal. However, this study suggests that the strength of the travellers’ cosmopolitan orientation influences the extent terrorism risk is acted upon. Results indicate that the higher the travellers’ cosmopolitan conviction is, the less significantly they seem to be affected by the fear of terrorism.

The study offers cues on how managers and policy makers can enhance destination image that keeps up with the current realities of global tourism in the face of terrorism, and highlights a promising market segment, strongly cosmopolitan travellers who are less concerned with potential travel risks and react less negatively in troubled times.

Most of the previous studies considered tourists’ cosmopolitanism as a stable orientation rather than a context-specific state. This study addresses this gap by exploring how resilient the tourists’ cosmopolitan desire for openness and freedom is under the risk perception of terrorism, and what effect the fear of terrorism has on their travel habits.