Search results

While it is common for most C-suite executives to have substantial project responsibilities, many do not have a strong understanding of project management leading to significant failures. As projects are the main mechanisms for implementing changes, project performance has disproportional impact on the competitiveness and viability of organizations. This paper aims to attempt to raise awareness of the Chief Project Officer (CPO) role and lay out important skills and capabilities that are needed for managers to ascend to this role as well as key topics of concern when preparing the mindset to be a successful CPO.

The authors have based this research on reviewing publications from the project management journals and publications, interviews of project management professionals and drawing from our industry experience in the field of project management.

Most organizations have project managers, either formal or informal, to lead projects. As project environment intensifies across industries, larger organizations rely on a project executives and project management office to oversee projects and performance of C-suite tasks. However, these projects and project management office (PMO) managers often lacks the authority and legitimacy to fully carry out the expected function. This is a clear gap in organizational management, and the gap is growing as more resources are dedicated to projects. Many organizations are equipped with the human resource to develop a CPO, the authors identify five main skills and 20 key topics that are crucial to the success of this vital role.

While the awareness of the CPO is still in its infancy, most organizations have equivalent or emerging senior project executive roles that may evolve and become CPOs. Today, organizations are increasingly pushed to pursue project-oriented structures to a rapidly changing environment, global market and fast-paced technological advances. It is likely that the CPO role will grow and become a crucial component in top management teams in the coming years to help organizations in moving forward to achieve their strategic goals and objectives.

The objective of this paper is to develop a methodology and a framework to assess performance measurement and generate a better understanding of the project context. The paper aims to present an application to illustrate the proposed methodology, to identify and measure the success parameters for a project.

The research method is a mixture of qualitative and quantitative and it is applied to a case study. The primary data were gathered using unstructured interviews with decision makers. Bibliographic research is used in order to construct the theoretical framework and the intervention instrument adopted is the multicriteria decision aiding methodology – constructivist (MCDA‐C).

The methodology makes it possible to visualize the criteria that must be taken into account according to the decision makers' values in the project selection process. The framework supports the ordinal and cardinal measurement of the project performance, making it possible to compare and rank proposals, as well providing a process to improve project proposals.

This process has helped in negotiations between stakeholders in the project, and, consequently, has helped the chief project officer to select and prioritize strategic projects within the demand for new products.

This paper offers an empirical understanding of the application of performance evaluation to project management and identifies a complementary tool in this interdisciplinary area.

The main aim of this paper is to present a framework to create a better understanding of the context and aid the portfolio management process. The paper seeks to present a case to illustrate the proposed methodology, identifying and measuring the success parameters for a project in a portfolio.

The research method is a qualitative and quantitative mixture and it is presented as a study case. The primary data were obtained using semi‐structured interviews with decision makers. Bibliographic research is used in order to construct the theoretical framework and the intervention instrument adopted is the multicriteria decision aiding methodology – constructivist (MCDA‐C).

The methodology allows the criteria that must be taken into account, according to the decision makers' values and preferences in the project selection and sorting processes, to be visualized. The framework supports the ordinal and cardinal measurement of the project performance, making it possible to compare and rank proposals, as well as providing a process to improve project proposals.

This process has helped in negotiations between stakeholders in a portfolio context and, consequently, has helped the chief project officer (CPO) to select and prioritize strategic projects within the demand for new products.

This paper offers an empirical understanding of the application of performance measurement to portfolio management context and identifies complementary tools in this interdisciplinary area.

The purpose of this paper is to understand how to build and implement information and communication technology (i.e. ICT) to help vulnerable people when significant social, cultural and economic barriers exist between the stakeholders.

The authors followed an action research approach to design and implement a mobile health hypertension education application to help India's most vulnerable populations. The authors used interpretive analysis, guided by the sustainable livelihoods framework, to uncover key findings.

Successfully implementing information and communication technology for development (ICT4D) requires understanding that all stakeholders (i.e. donors, facilitators and the beneficiaries) have important assets to contribute. Facilitators play an important role in connecting donors to the beneficiaries and fostering cultural humility in donors so that the donors will understand the role beneficiaries play in success. Stakeholders may use the ICT4D in unintended ways that both improve the people's health and increase some beneficiaries' financial livelihood.

This research expands the definition of information systems success when implementing ICT4D in resource-constrained environments. Success is more than creating an mHealth app that was easy for beneficiaries to use and where they learned based on a pre- and post-test statistical analysis. Success involved development in all the stakeholders impacted by the social innovation collaboration. For the beneficiary community, success included getting screened for noncommunicable diseases as a first step toward treatment. For the facilitator, success involved more resources for their community health program. Amongst the donors, success was a change in perspective and learning cultural humility.

Although universities encourage faculty to work in interdisciplinary research teams to address serious world problems, university researchers may have to exert considerable effort to secure contracts, approvals and payments. Unfortunately, universities may not reward this effort to build ICT4D and continue to evaluate faculty based on journal publications. When universities undertake social innovation collaborations, administrators should ensure responsive and flexible university processes as well as appropriate academic reward structures are in place. This need is heightened when collaborations involve international partners with limited resources and time needed to build relationships and understanding across cultures.

This study discovered the importance of fostering cultural humility as a way of avoiding potential conflicts that may arise from cultural and power differences. Cultural humility moves the focus of donor-beneficiary relationships away from getting comfortable with “them” to taking actions that develop relationships and address vulnerabilities (Fisher-Borne et al., 2015). This research shows how the facilitator helped the donor develop cultural humility by involving the donor in various initiatives with the beneficiary community including allowing the donor to live in a dormitory at the hospital, work in an urban slum and visit health screening campus.

This study (1) extends the ICT4D literature by incorporating cultural humility into the sustainable livelihoods framework, (2) provides a contextual understanding of developing cultural humility in ICT4D projects with a complex group of stakeholders and (3) describes how facilitators become a catalyst for change and a bridge to the community. The culturally humble approach suggests revising the livelihood framework to eliminate words like “the poor” to describe beneficiaries.

There is a lack of empirical-based models derived from practice to explain the digital innovation process. The authors investigate how the digital innovation process unfolds in practice.

The authors undertake an exploratory and phenomenological study of 21 Malaysian small and medium enterprises (SMEs) in the information and communication technology (ICT) sector.

The findings show that the delineation between digital innovation process and outcome is blurred in practice, due to the process' iterative nature. Under this process, customers' role has changed from being passive receivers of innovative products to active reviewers, testers, influential decision-makers, initiators and co-creators at different review points in the innovation process. Enterprises' role has expanded from being the initiator of the innovation process to being a cogitative actor by seeking and absorbing knowledge from customer reviews into the digital innovation process. Market analysis is often the initiator of the digital innovation process, and the findings shed light on the underlying causative mechanisms of the initiation stage, which are understudied and not well understood in the existing literature.

The study contributes to academic knowledge by answering scholars' call for developing third-generation practice-based innovation models, which accounts for enterprises' context-specificities and internal and external environments, and for exploring the suitability of the need–solution fit approach for the digital innovation process. Such models have only been conceptually advocated in the literature. The study also informs practitioners on the organizational and operational activities involved in managing and strategizing for the digital innovation process.

The applicability of learning curve theory to the construction industry has been investigated by several studies; however, the outcomes are characterised by inconsistent, rather sporadic patterns. Therefore, the purpose of this paper is to explore the effect of learning on concrete masonry blockwork labour productivity in recurring building floor cycles.

Repetitive blockwork labour inputs from 52 multi-storey residential buildings were collected and analysed using the straight-line learning curve model. The cumulative average labour input for each recurring floor and its corresponding cycle number were modelled using the least squares method.

According to the learning curve theory principles, labour inputs are expected to decrease by a certain percentage as the floor cycle number within each building observed increases. Nonetheless, the patterns emerged from this study provide little evidence for that.

Contrary to several previous findings which have asserted the significance of the learning concept to construction productivity, the results obtained for the activity investigated suggest that there is no potential context for the theory to be used as a useful tool to quantify productivity improvement, or to provide for a practical project management observation and control system.

Notwithstanding the numerous research into the effect of learning on construction activities, this study is unprecedented in examining the applicability of the theory to concrete masonry blockwork labour productivity in building construction. It can thus assist in achieving reliable planning, determining the plausibility of correlating past performances or predicting future expenditures, and appraising the potentiality of the learning phenomenon as a useful tool to quantify productivity improvement over the repetitive cycle process of such a distinct construction activity.

Due to a dearth of quantitative research into buildability factors affecting formwork labour productivity of in situ reinforced concrete construction, the purpose of this paper is to establish a distinct point of departure from the prevalent qualitative trend of buildability research practices by exploring, quantifying and comparing the influence of the two widely used design schemes; namely, beamless and beam-supported building floors, on formwork labour productivity.

A considerable quantity of relevant formwork labour productivity data associated with each building floor configuration was collected from projects sharing similar characteristics. The data were analysed to determine the statistical significance of the difference between the two labour productivity “means” of the sample sets representing both populations. Regression analyses were further carried out to assess the impact of floor area on labour efficiency.

The results obtained show a statistically significant difference between the two means of formwork labour productivity achieved, where the efficiency of “forming” the beam-supported floor type is, on average, lower by 57 per cent than that of the beamless configuration. The outcomes further demonstrate a significant influence of building floor area on the productivity of the form-working operation.

The findings can provide designers with feedback on how well their decisions consider the requirements of buildability principles, and the consequences thereto on labour productivity. The depicted pattern of results may, moreover, provide guidance to estimators and project managers for reasonable cost estimation, effective planning and efficient labour utilisation.

The general guidelines available for buildability improvement lack the supporting quantitative evidence, and thus are often viewed with scepticism, especially amongst design practitioners. On the contrary, the quantitative outcomes reported in this study are based on rigorous methodology, hence can be used as a supporting reference to “formalise” the specific buildability knowledge of the activity explored.

This paper aims to explore the use of soft systems methodology (SSM) to analyse the socio-technical information security issues in a major bank.

Case study research was conducted on a major bank. Semi-structured interviews with a purposive sample of key stakeholders in the business, comprising senior managers, security professionals and branch employees were conducted.

SSM was particularly useful for exploring the holistic information security issues, enabling models to be constructed which were valuable analytical tools and easily understood by stakeholders, which increased the receptiveness of the bank, and assisted with member validation. Significant risks were apparent from internal sources with weaknesses in aspects of governance and security culture.

This research uses a single case study and whilst it cannot be generalised, it identifies potential security issues others may face and solutions they may apply.

Information security is complex and addresses technical, governance, management and cultural risks. Banking attacks are changing, with greater focus on employees and customers. A systemic approach is required for full consideration. SSM is a suitable approach for such analysis within large organisations.

This study demonstrates how important benefits can be obtained by using SSM alongside traditional risk assessment approaches to identify holistic security issues. A holistic approach is particularly important given the increasing complexity of the security threat surface. Banking was selected as a case study because it is both critical to society and is a prime target for attack. Furthermore, developing economies are under-represented in information security research, this paper adds to the evidence base. As global finance is highly interconnected, it is important that banks in such economies do not comprise a weak link, and hence, results from this case have value for the industry as a whole.

The purpose of this paper is to understand why, and under which circumstances, enterprise architecture (EA) planning adoption improves information systems (IS) planning and supports administrative transformation in government.

About 12 cases in the USA were approached with a preliminary theoretical framework derived from the extant literature. Theory building had affinities with grounded‐theory approaches and came out of numerous iterations between the “deep cases” and the extant theory.

Three adoption patterns illustrate that the adoption of a new IS planning innovation does not create administrative or political transformation in itself. Compliance and imitation primarily drives the adoption process, while fundamental transformation to the tasks performed in government is only achieved if the institutional force at the micro‐and macro‐level promotes transformation.

The neoinstitutional perspective proposed can be of value to other IS researchers as a basis for empirical work in other situations; the implications of the case study can be taken as starting point for further research into the important topic of IS‐based administrative transformation.

The research illustrate that EA adoption is an emergent, evolving, embedded, fragmented, and provisional social production that is shaped as much by cultural and structural forces in the organizational context in which they are implemented as rational technical and economic ones. The findings helps public organizations better understand and manage the adoption of new IS planning innovations.

In the IS literature, very few have recognized the contribution of “new” institutional theory. Thus, this paper helps us understand how administrative and political transformation is adopted in government from a new perspective.

The purpose of this paper is to explore the ways in which both formal and informal control, operating as a package, are implicated in responding to organisational change arising from the introduction of the Australian Federal Government’s Clean Energy Act (2011).

This investigation is based on a review of archival data, and semi-structured interviews conducted with 15 staff at different hierarchical levels within an Australian renewable energy company.

Although formal management control systems and informal control both played important roles in the organisation’s reorientation to organisational change, it was the latter form of control that predominated over the former. The influence of the prevailing organisational culture, however, was pivotal in orchestrating both formal and informal control efforts within this organisation.

This study contributes to management control theory and practice in two ways: first, it provides much needed empirical evidence about the ways in which management controls act as a package; second, it offers insights into the relative importance of the components of a management control package in the context of a particular organisational change. In addition, it responds to Laughlin’s (1991) call for empirical “flesh” to be added to the skeletal framework he advocates to make this conceptualisation of organisational change, “more meaningful”.