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This paper aims to examine the main and the interaction effect of follower’s professional identity and leader’s use of charismatic leadership tactics (CLTs) on follower performance and work engagement during a crisis.

The authors performed a 2 × 2 between subjects experiment in which both professional identity and CLTs were manipulated for a group of 320 participants.

Professional identity has a main positive effect on followers’ performance and work engagement and works as a neutralizer (counter-effect) moderator in the relationship between CLTs and work engagement during a crisis.

Participants in the experiments were final-year engineering students and the authors manipulated only two dimensions of crisis, i.e. time urgency and high priority.

Organizations can strive to select for and develop professional identity amongst their members to survive crisis like situations rather than rely only on charismatic leaders.

This is the first study to incorporate crisis for examining a neutralizer for CLTs.

The purpose of this paper is to develop and evaluate a leadership development program with focus on transformational leadership and communication. It is explored whether these aspects of leadership can be trained in the course of a two-day intervention. Furthermore, it is tested if pre-training differences among leaders have an influence on the effectiveness of participating in the leadership intervention.

In the study, 38 leaders took part in the two-day training session. The control group consisted of 59 leaders. Information was collected from participating leaders’ followers (n=356) on pre- and post-training measures of transformational leadership as well as on communication skills (attentive and impression-leaving style).

Results show that transformational leadership behaviors improved more after training in the experimental group (EG) than they did in the control group. Also, ratings of the attentive communication style improved more in the EG compared to the control group. Furthermore, participants of the leadership development program benefitted to different degrees from their training. Participants who initially had a medium score showed the best improvement.

The present study advances the scope of leadership development by also considering the trainability of communication skills. Also, insights on the contingency of training effects are provided.

Although previous studies have studied the impact of spiritual leadership (SL) on employees’ innovation, the research on mechanisms and the boundary conditions for stimulating this relationship is scant. This paper aims to follow the idea of social capital theory (SCT), which contends that social relationships are resources that lead toward the development of intellectual capital, important for innovative work behavior (IWB) of employees; the mediating role of knowledge sharing self-efficacy (KSSE) and moderating role of innovation climate (IC) are considered.

The authors collected the data from the foreign and local employees working in multinational companies in China. The quantitative analysis was performed using Smart-PLS 3.0.

The results indicated that employee high-ranking of SL is positively related to KSSE. Moreover, SL is significant to enhance IWB, whereas KSSE explained this relationship. The authors also suggest that an employee’s KSSE is significant to form important behavior at work (IWB). However, IC did not play its moderating role in the SL – IWB link.

This study explores the influence of the leadership style (SL) on employees’ KSSE and the effect of KSSE on IWB, which have not been studied previously. The current study confirms the relationship between SL and IWB in the multicultural workplace and reveals the deeper influence of an individual’s belief (KSSE) mechanism between them. SCT was applied to explain the proposed relationships.

The purpose of this paper was to lay the necessary conceptual and empirical groundwork of agape in organizations. Specifically, the authors reviewed literature on agape; advanced formal definition of agape; explained the relationship of agape with related variables; developed a scale to measure agape and provided evidence of its reliability and construct validity; showed how agape uniquely predicted employee outcomes beyond transformational leadership; and showed how agape compensated for the lack of transformational leadership.

The authors conducted a survey with 214 working executives who rated their manager on transformational leadership and agape behaviours, and later indicated their own work attitudes. Next, the authors conducted a 20-min between-subjects vignette experiment with 147 business management students who were provided with a description of a supervisor and asked to indicate their work attitudes under the supervisor.

The authors advanced an operational definition and a scale to measure agape. The findings of this study indicated that agape was a unidimensional construct with high reliability. It had significant positive relationships with followers’ job satisfaction, faith and loyalty, team commitment, satisfaction and risk-taking; explained incremental variance in employee outcomes beyond transformational leadership; and compensated for the lack of transformational leadership.

The present research has the potential to inform recruitment, selection, training, promotion and performance evaluation decisions in organizations.

The authors responded to calls for developing a clear and consistent conceptualization and operationalization of agape for improving scholarly research and leadership training and development.

In recent years, China’s growing global economic influence has attracted more foreign workers, requiring leaders to have effective communication skills to manage diverse personnel to drive innovations. Although previous research studies revealed the effects of a leader’s motivating language (ML) on employee’s innovativeness, the mechanism and the boundary conditions for stimulating the relationship between ML and innovative work behavior (IWB) are scarce. Therefore, this study aims to examine employee’s creative self-efficacy (CSE) as a mechanism and coworker support (CS) as a boundary condition in the relationship between ML’s dimensions and IWB.

To test the moderated mediation model, this study collected the data from 283 workers and their respective supervisors at a Beijing-based multinational network company. The research applied a quantitative approach. SPSS and AMOS were used to analyze the data.

ML’s dimensions are positively linked to IWB. CSE was found as a mediator in these relationships. CS did not play its moderation roles on ML – CSE, ML – IWB direct or ML – IWB indirect (via CSE) links. ML’s direction-giving speech is found to be more effective in predicting CSE and IWB.

This is the first paper to examine the impacts of the three dimensions of ML on IWB.

Theories of outstanding, historically notable, leadership have traditionally emphasized charisma. Recent research, however, suggests that charisma may represent only one pathway to outstanding leadership. Outstanding leadership may also emerge from ideological and pragmatic leadership. In this article, we examine the conditions influencing the emergence and performance of charismatic, ideological, and pragmatic leaders. It is argued that different conditions operating at the environmental, organizational, group, and individual levels influence the emergence and performance of each of these three types of leaders. Implications for understanding the origins and impact of charismatic, ideological, and pragmatic leaders are discussed.

This issue is a selected bibliography covering the subject of leadership.

Public service failures need to be recovered to sustain citizen satisfaction with public services. The purpose of this paper is to investigate the role of charismatic leadership in leveraging public service recovery performance (PSRP) as well as a moderated mediation mechanism underlying such an effect.

Public employees and their managers from local governments were recruited to provide the data for this research. Data analysis was conducted through structural equation modeling.

From the research results, charismatic leadership demonstrated the positive association with PSRP via public service motivation (PSM) as a mediator. Besides, serving culture was also found to play a moderating role to strengthen the positive links between charismatic leadership and PSRP as well as PSM.

The research model adds further insights into charismatic leadership and service recovery knowledge through the relationship between these two concepts as well as a moderated mediation mechanism underpinning this relationship.