Search results

In a changing economic climate, characterised by pressures to improve productivity and reduce costs, performance management has a more central role in helping to ensure competitive advantage. Appraisals have become an almost universal feature of modern organizations and it is essential that they are perceived as fair if they are to bring about commitment to discretionary effort, which is increasingly a key feature in gaining competitive advantage. The purpose of this paper is to examine the outcomes and processes of performance appraisal through the concept of organizational justice.

This paper uses the concept of organizational justice to explore the outcomes, procedures and implementation of appraisal in contemporary organizations. It draws on a range of theoretical frameworks from both philosophy and social science, examines current practices and experiences and looks at future trends. Empirical research includes a ten‐year longitudinal study of practising managers and ethnography, questionnaires and interviews.

The authors conclude that appraisal frequently creates both actual and perceived injustice in organizations and a tension between managing performance and encouraging engagement, which is dependent on perceptions of fairness. The authors place appraisal within a framework of organizational justice and encourage further research into areas of organizational effectiveness.

The research clearly indicates that both managers and employees see a potential for appraisal, which is rarely achieved in practice. It opens up a dialogue linking the performance agenda with issues of development, motivation and perceptions of justice in the search for models of competitive advantage. This research also confirms the findings of others, most significantly in terms of reinforcing perceptions of dishonesty, mistrust, inequity and managerialism.

South America, Central America and the Caribbean. 1st ed. 1986. $90. London: Europa Publications, Ltd., 1985. Available in North America from Gale Research Co. ISSN 0258‐0661. ISBN 0‐946653‐11‐9. OCLC 12956657. This work is a welcome and overdue companion to the Europa volumes on other regions. It combines statistics, analysis, history, maps, directories, and bibliography in one reference tool.

A study has been carried out into sources of consumer health information available in the UK, with particular emphasis on the use of electronic sources of health information As part of this latter aim, the research has entailed an investigation of the Internet to identify the types of health information available. This paper discusses briefly the sources of health information that are available to the public, focusing on electronic information sources, and then presents the results from the search of the Internet for health information. (The links presented were correct at the time of going to press but, as with the nature of the Internet, some links may change.) The facilities available on the Internet which were used to guide the search are presented. Twenty major health information sites were identified and examples of the types of subjects presented at each site are given. The information found is judged for its suitability for the consumer or professional. In conclusion, the usefulness of the Internet as a health information source is considered.

The implementation of the Offender Personality Disorder (OPD) strategy requires partnership between NHS providers and custodial and community-based practitioners in the National Offender Management Service (NOMS). What this partnership looks like is dependent on the nature and resources of involved services. However, what it is meant to achieve – reduced reoffending, a more knowledgeable workforce, and a more engaged client group – is clearer. It is fundamental to the OPD strategy that these outcomes are delivered through partnership so as to minimise harmful transitions between services, and to effectively share the expertise required for the holistic case management of personality disordered (PD) offenders. The paper aims to discuss these issues.

The implementation of the OPD strategy is ongoing, and data will be forthcoming in due course that will allow for the empirical test of the hypothesis that working together is better than working separately. However, with the emphasis on public protection and workforce development, some of the crucial partnership issues may remain less well understood or explored. This paper overviews the services in which the authors are involved, describing their initiation and operation.

The paper articulates how NHS/NOMS partnerships have been developed and experienced.

The paper concludes with a discussion of a number of principles for partnership work in relation to the OPD strategy.

This paper is intended to assist developing services to make the most of collaborative working across the PD pathway in England and Wales.

The aim of this study is to investigate and compare the engagement of Generation Y consumers with champagne and sparkling wine across five Anglophone countries.

A qualitative approach was adopted using focus groups with young consumers, including images and wine tasting as projective stimuli.

There were significant trans‐cultural similarities between consumption behaviour (sparkling wine is a women's drink, and a separate category from still wine, and that they will “grow into” drinking it) but also noticeable differences (responses to images and colours varied substantially, as did attitudes to price and the particular status of champagne).

Research into the behaviour of Generation Y as a cohort needs to take account of cultural as much as generational context. However, as a qualitative study the findings need further quantitative validation.

Marketers cannot view Generation Y as a single group; even within countries marketing strategies may need to be refined depending on where a product is being sold.

No trans‐cultural study on Generation Y has been carried out to date, nor has their engagement with sparkling wine been specifically explored.

The main purpose of this paper is to describe the development of an instrument designed to measure information‐seeking behaviour of undergraduate students during study assignments.

Literature research, internal consistency and reliability computed with Cronbach's Alpha (α), Factor Analyses with Varimax rotation, and item response theory form the approach to examining the subject.

Four scales were found within a 46‐item survey on information‐seeking behaviour: a ten‐item scale for applying search strategies (α=0.68), a 14‐item scale for evaluating information (α=0.74), a six‐item scale for referring to information (α=0.81) and a 12‐item scale for regulation activities when seeking information (α=0.75).

The four scales for information‐seeking behaviour can be used to monitor and evaluate this behaviour of students in higher education.