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Marketing staff in Australian food manufacturing firms were questioned on use of and expenditure on advertising and marketing information services, on the sources from which they derive new ideas, and on favoured strategies for different aspects of their work. The thirty replies are presented in the framework of marketing theory and of Australian food marketing practice. Some clear contrasts arise between high and low information users though the sample is too small to reveal systematic variations according to size of firm, type of industry, etc. The most striking findings are the high value placed by the marketers on product movement data, the difficulty in getting expenditure data, and the lack of use of formal external information sources, especially the online databases, whether those specialising in marketing data or those with demographic and general economic data of relevance.

Online use of external databases by Australian manufacturing companies has been growing rapidly since 1979. A survey of online users in some chemical and food companies found that in one‐third of the companies scientists and technologists performed searches. They did not search as many databases as the librarians in the other companies. They are, however, obtaining more information than before. All companies considered online searching cost effective, citing the rapid retrieval of information and the fact that searches need only be conducted when information is wanted, as evidence of cost‐effectiveness. Implications for manufacturing industry in Australia of current trends in the online industry are discussed and the potential of the new technology for equalising access to information among companies of all sizes is noted.

First I should make clear that what I mean by ‘business information’ for the purpose of this paper excludes the technical and scientific information requirements of business and industry. Without attempting a full definition of the term, it is as well that I declare my concern to be with information which assists in the means of buying and selling of goods and services and the means—through the application of economics and management techniques—of their production, but not the technical processes involved therein. There is an area of overlap which has been called the techno‐commercial field, where for example the marketing men and the production men need to come together to establish what is technically feasible and permissible in respect of the sale of their goods in domestic and overseas markets. This is well recognized in the Science Reference Library which, for this reason, cannot be overlooked as a source of business information. But, except in smaller units in the company sector, and in some local authority libraries, the provision of business information is generally distinct from the scientific/technical, and separate staffs are involved.

Libraries assemble very large quantities of materials. These collections perform three quite different roles: archival, dispensing, and bibliographic. The bibliographic role of the collection is compared with bibliographies and catalogues. The distinction between materials and collection development is basic. Collection development in libraries is analogous to file organisation in computing systems and, although commonly viewed narrowly as selection for acquisition, includes a range of decisions which determine the profile of any collection. The rise of remotely‐accessible materials makes possession less important relative to access, has important consequences for all three roles of collections, and indicates a shift in emphasis away from collection development and conventional catalogues and toward bibliography and cooperation.

This paper outlines the pattern of library services available to staff in the National Health Service (N.H.S.) and gives a preliminary report of a study of library usage and of attitudes towards libraries among clinical and pre‐clinical staff in the University of Oxford. Libraries serving N.H.S. staff are numerous but small, most commonly being staffed by a single librarian, and receive little publicity. In spite of their small size a significant number of N.H.S. libraries have a ‘special library’ character. Teaching hospital libraries represent the intersection between the university and the N.H.S. library systems and are the largest of the libraries serving N.H.S. staff. Data on usage and attitudes were collected by several different methods (questionnaires, interviews, observation, library statistics, feedback forms an analysis of ‘failures’ in finding documents) in the expectation that this would give a richer picture than would be provided by any one of the conventional survey techniques. The use of modelling methods for interpreting data is discussed.

Young incarcerated male offenders are at risk of poorer sexual health, adolescent parenthood and lack opportunities for formative relationship and sexuality education (RSE) as well as positive male role models. The purpose of this paper is to report the process of co-production and feasibility testing of a novel, gender-transformative RSE programme with young male offenders to encourage positive healthy relationships, gender equality, and future positive fatherhood.

Using a rights-based participatory approach, the authors co-produced an RSE programme with young offenders and service providers at two UK prison sites using a sequential research design of: needs analysis, co-production and a feasibility pilot. Core components of the programme are grounded in evidence-based RSE, gender-transformative and behaviour change theory.

A needs analysis highlighted the men’s interest in RSE along with the appeal of film drama and peer-group-based activities. In the co-production stage, scripts were developed with the young men to generate tailored film dramas and associated activities. This co-production led to “If I Were a Dad”, an eight-week programme comprising short films and activities addressing masculinities, relationships, sexual health and future fatherhood. A feasibility pilot of the programme demonstrated acceptability and feasibility of delivery in two prison sites. The programme warrants further implementation and evaluation studies.

The contribution of this paper is the generation of an evidence-based, user-informed, gender-transformative programme designed to promote SRHR of young male offenders to foster positive sexual and reproductive health and well-being in their own lives and that of their partners and (future) children.

The purpose of this paper is to describe a theory-driven intervention called VOICES that was developed to improve police-community relations. The intervention was designed based on principles derived from social psychological theories of intergroup contact and communication.

The authors discuss the theoretical basis for the intervention, as well as its development and implementation in the Santa Barbara Police Department. Based on this pilot testing, the authors provide preliminary evidence about its effectiveness using survey responses and qualitative feedback provided by participants.

Although the case study method used here does not allow for causal inferences about the effectiveness of the intervention, the limited evidence the authors present does suggest that participants found VOICES useful and it may have improved their perceptions of police. The next step will be to test this intervention using experimental or quasi-experimental methods that allow for causal inferences about effectiveness.

The paper shows how police can develop theory-driven interventions in an effort to improve trust between police and the public, including communities in which relationships with police have been historically strained. It also underscores how insights from the study of intergroup contact and communication can benefit policing.

The paper reports an intensive survey of medical library users in the Oxford teaching hospitals and the University science departments. Six survey techniques were used and selected results are given for each. It was concluded that the characteristic having most influence on information‐seeking behaviour and library usage was the relative amounts of the user's time devoted to clinical practice and to research respectively. Three distinct user types were identified and ‘rich picture’ descriptions based on the survey evidence are given for each. A second paper will describe a systems study which linked the survey to library management decision‐making.

This paper aims to examine relationships between individual‐level values, psychological contracts, and six workplace commitment forms (organizational, occupational, group, work, job, union). It also seeks to examine whether individual values and psychological contracts relate to commitment forms when controlling for demographic variables.

A total of 313 employees of a major bank in Israel took part in this survey study.

The findings show that individual values, particularly those that represent more traditional and conservative values, relate to commitment forms above and beyond the effect of the demographic variables. The results also show strong positive relationships between relational contracts and all of the commitment forms.

The study relied upon a snapshot‐in‐time survey design. Such a design consists of a single observation with no control group and limited control over the effects of variables. Also, only one professional group, bank employees, was examined here, and one should be cautious about generalizing the results to other occupational groups.

An important contribution of this study is the examination of the psychological contract in its relationship to commitment, a relationship thus far little examined in the literature. Another important contribution of this study is its exploration of how psychological contracts relate to other forms of commitment in addition to organizational commitment.

The purpose of this paper is to provide a methodological demonstration of how written and visual language in narrative and small stories about older workers might be read in multiple ways as supporting and/or constraining recent policy reform.

Critical theory and critical discourse analysis, supported by narrative analysis and visual analysis, offer a robust methodology to problematize the manner in which textually mediated discourses impact social policy reform for recruiting, retraining and retaining older workers.

The results show that still in such an “age positive” social policy environment, negative stereotypes about older workers persist, threatening to constrain social change.

An exemplary analysis of two texts, representative of those related to Australian government initiatives to reform access to work for older citizens, provides an accessible means of (re)evaluating if and how such policies are more inclusive of older workers.

This paper contributes to an emerging trend in organization studies using a critical discourse analytic approach not only to written texts, but also to the less familiar visual narratives and stories.