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Article
Publication date: 7 April 2022

Luis René Vásquez-Ordóñez, Carlos Lassala, Klaus Ulrich and Samuel Ribeiro-Navarrete

The importance of crowdfunding has grown considerably in recent years. Its potential as a source of financing has captured the attention of academia. In view of the challenge of…

Abstract

Purpose

The importance of crowdfunding has grown considerably in recent years. Its potential as a source of financing has captured the attention of academia. In view of the challenge of creating a cleaner energy system and the considerable investments required to reach this goal, the literature has pointed to crowdlending as a viable alternative due to its social qualities. However, the literature on this regard is still scarce. This paper aims to contribute to this gap by examining some of the critical factors that determine the performance of financing renewable energy projects through crowdlending.

Design/methodology/approach

The data collected from the ECrowd! platform is studied through fuzzy-set qualitative comparative analysis (fsQCA) as research method.

Findings

The results emphasize the importance of the founders’ presence in social networks and the amount of information provided in the description. They also suggest that investors do not react negatively to projects of larger amounts and terms and that giving rewards does not have a significant impact on the campaigns results.

Originality/value

The literature linking crowdfunding and sustainability is still scarce, which is why this paper contributes to filling this gap by identifying some of the factors that have a significant impact on the performance of campaigns. Critical conditions used are grouped into three categories: loan characteristics, project description and social capital. Conclusions help promoters and platforms to know what actions they should take in order to enhance their campaigns performance.

Propósito

La importancia del crowdfunding ha crecido considerablemente en los últimos años. Su potential como fuente de financiación ha captado la atención del mundo académico. Ante el desafío de crear un sistema energético más limpio y las considerables inversiones necesarias para alcanzar este objetivo, la literatura ha apuntado al crowdlending como una alternativa viable por sus cualidades sociales. Sin embargo, la literatura al respecto aún es escasa. Este documento tiene como objetivo contribuir a esta brecha examinando algunos de los factores críticos que determinan el desempeño de la financiación de proyectos de energía renovable a través del crowdlending.

Diseño/metodología/enfoque

Los datos recopilados de la plataforma ECrowd! se estudian utilizando el análisis comparativo cualitativo de conjuntos difusos (fsQCA) como método de investigación.

Resultados

Las condiciones críticas utilizadas se agrupan en tres categorías: características del préstamo, descripción del proyecto y redes sociales. Los resultados recalcan la importancia de la presencia de los fundadores en las redes sociales y de la cantidad de información proporcionada en la descripción. También sugieren que los inversores no reaccionan negativamente ante proyectos de mayores importes y plazos y que dar recompensas no tiene un impacto significativo en los resultados de las campañas.

Originalidad/valor

La literatura que vincula el crowdfunding y la sostenibilidad es aún escasa, por lo que este trabajo contribuye a llenar este vacío al identificar algunos de los factores que tienen un impacto significativo en el desempeño de las campañas. Las condiciones críticas utilizadas se agrupan en tres categorías: características del préstamo, descripción del proyecto y capital social. Las conclusiones ayudan a los promotores y plataformas a saber qué acciones deben realizar para mejorar el desempeño de sus campañas.

Details

Academia Revista Latinoamericana de Administración, vol. 35 no. 2
Type: Research Article
ISSN: 1012-8255

Keywords

Article
Publication date: 5 May 2023

Yonghui Wu, Xuemei Xie, Carlos Lassala and Samuel Ribeiro-Navarrete

Given that women around the world face more exclusion in terms of limited access to economic and innovation activities than men do, it is understandable that some female-led…

Abstract

Purpose

Given that women around the world face more exclusion in terms of limited access to economic and innovation activities than men do, it is understandable that some female-led start-ups in weak institutional environments engage in bribery to help reduce the difficulties they encounter in the face of intense business competition. However, the link between bribery and product innovation performance is unclear. The purpose of this study is to investigate the relationship between bribery and product innovation performance for female-led start-ups, as well as the roles of institutional support and self-control in this link.

Design/methodology/approach

This empirical study evaluates survey data from female-led manufacturing start-ups in China's Yangtze River Delta region to investigate the relationship between bribery and product innovation performance.

Findings

This research shows that bribery has an inverted U-shaped impact on product innovation performance in female-led manufacturing start-ups, meaning that the product innovation performance of these firms initially increases but then decreases as the bribery intensity (i.e. the frequency and amount of bribes) increases. The authors also focus on the roles of institutional support and self-control in this link, where the authors find that this relationship is steeper for firms with strong institutional support, as well as for individual female entrepreneurs who have high levels of self-control.

Practical implications

The findings of this study indicate that policymakers should undertake efforts to improve institutional quality (e.g. increasing clarity around decisions, providing more institutional support, etc.) and to guide female entrepreneurs to cultivate higher levels of self-control, as such efforts would reduce the appeal of, and the opportunity for, bribery.

Originality/value

To date, very few studies focus specifically on female-led enterprises in the field of bribery research. The research findings presented here on the effect of bribery in female-led start-ups on firm product innovation performance are useful to researchers, policymakers and businesspeople, as they provide a better understanding of bribery in female-led start-ups in China, which can also be extrapolated to encompass other transition economy contexts.

Details

Management Decision, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0025-1747

Keywords

Article
Publication date: 19 April 2023

Khaled Al Omoush, Carlos Lassala and Samuel Ribeiro-Navarrete

The present study aims to examine the relationships between digital business transformation, organizational learning, frugal innovation and Small and Medium Enterprises (SMEs…

1004

Abstract

Purpose

The present study aims to examine the relationships between digital business transformation, organizational learning, frugal innovation and Small and Medium Enterprises (SMEs) resilience in emerging markets.

Design/methodology/approach

Empirical data collection has been implemented using a questionnaire method from 214 owners and managers of SMEs. The partial least squares structural equation modeling (PLS-SEM) approach was used to examine the measurement model and test hypotheses.

Findings

The results show that digital business transformation significantly impacts frugal innovation and SMEs' resilience in emerging markets. They also confirm the significant impact of frugal innovation on SMEs' resilience. Furthermore, the results revealed that organizational learning significantly impacts digital business transformation, frugal innovation and SMEs' resilience.

Originality/value

This study provides novel insights into the existing theories and literature regarding the determinants of SMEs' resilience in emerging markets. It also provides practical contributions, confirming the SMEs' need to develop their dynamic capabilities, including digital transformation, frugal innovation and organizational learning to maintain their resilience.

Details

International Journal of Emerging Markets, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1746-8809

Keywords

Content available
Article
Publication date: 6 September 2011

Carlos Lassala Navarré

1161

Abstract

Details

Management Decision, vol. 49 no. 8
Type: Research Article
ISSN: 0025-1747

Article
Publication date: 7 August 2009

Joaquín Aldás‐Manzano, Carlos Lassala‐Navarré, Carla Ruiz‐Mafé and Silvia Sanz‐Blas

The purpose of this paper is to analyse the determinants of internet banking use, paying special attention to the role of product involvement, perceived risk and trust.

6072

Abstract

Purpose

The purpose of this paper is to analyse the determinants of internet banking use, paying special attention to the role of product involvement, perceived risk and trust.

Design/methodology/approach

The impact of trust, perceived risks, product involvement and TAM beliefs (ease of use and usefulness) on internet banking adoption is tested through structural equation modelling techniques. The sample consists of 511 Spanish internet banking services users and the data are collected through an internet survey. Risk is measured as a formative construct.

Findings

Data analysis shows that TAM beliefs and perceived risks (security, privacy, performance and social) have a direct influence on e‐banking adoption. Trust appears as a key variable that reduces perceived risk. Involvement plays an important role in increasing perceived ease of use.

Practical implications

This research provides banks with knowledge of what aspects to highlight in their communications strategies to increase their internet banking services adoption rates. The research findings show managers that web contents and design are key tools to increase internet banking services adoption. Practical recommendations to increase web usefulness and trust, and guidelines to reduce perceived risk dimensions are also provided.

Originality/value

Despite the importance of trust issues and risk perceptions for internet banking adoption, only limited work has been done to identify trust and risk dimensions in an online banking context. We have evaluated the impact of each risk dimension instead of treating risk as a whole. Furthermore, risk has been measured as a formative construct because there is no reason to expect that risk dimensions in online financial services are correlated.

Details

Online Information Review, vol. 33 no. 4
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 30 January 2009

Joaquín Aldás‐Manzano, Carlos Lassala‐Navarré, Carla Ruiz‐Mafé and Silvia Sanz‐Blas

The purpose of this paper is to analyse how consumer innovativeness can be used as a variable to positively influence internet banking adoption both directly and reducing consumer…

12634

Abstract

Purpose

The purpose of this paper is to analyse how consumer innovativeness can be used as a variable to positively influence internet banking adoption both directly and reducing consumer perceived risk.

Design/methodology/approach

The impact of innovativeness and risk on internet banking adoption has been tested through structural equation modelling techniques. The sample consists of 511 Spanish internet banking services users accessed through an internet survey. Risk has been measured as a formative construct.

Findings

Results reveals consumer innovativeness as a key construct to improve e‐banking adoption both directly and by its effective role in reducing consumer risk perception of using internet channel in the financial services context.

Practical implications

Practical guidelines are provided to bank managers on how to use consumer innovativeness level as a segmentation variable to increase the use of internet banking among actual customers who are non users or light users of the electronic channel.

Originality/value

There is a lack of studies which connect consumer innovativeness and perceived risk in the electronic commerce context and specially on e‐banking research. Formative configuration of risk is quite an innovative approach to measure this construct.

Details

International Journal of Bank Marketing, vol. 27 no. 1
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 9 November 2015

Pedro Carmona, Alexandre Momparler and Carlos Lassala

The purpose of this paper is to explore whether the provision of non-audit services (NAS) by public accounting firms undermines audit quality. The study addresses this question by…

2534

Abstract

Purpose

The purpose of this paper is to explore whether the provision of non-audit services (NAS) by public accounting firms undermines audit quality. The study addresses this question by testing for an association between the provision of consulting services and auditor independence in listed companies.

Design/methodology/approach

The authors study if the magnitude of non-audit fees explains variations in earnings management by looking at the joint determination of non-audit fees, audit fees, and abnormal accruals using the SURE-regression estimation method.

Findings

Evidence from tested models suggests that audit services quality is uncompromised by the provision of NAS. In other words, high non-audit fees do not necessarily result in poor quality financial reporting.

Research limitations/implications

A different research methodology and a different sample (e.g. non-listed companies) may lead to differing results. As the paper analyses only one country, generalizability of the results might be a limitation. There is no need to increase legal restrictions on the provision of consulting services by public accounting firms in order to better safeguard audit quality.

Practical implications

Consulting clients may be more confident to hire both audit and NAS with the same firm and can make a case before the general Shareholders’ meeting. By providing both audit and NAS, consulting firms obtain knowledge spillovers and synergies while appealing highly qualified professionals.

Originality/value

The use of simultaneous equations (SURE-regression) to establish the auditor-client relation allows us to better model theoretical relations between audit fees, non-audit fees, and abnormal accruals. Likewise, joint modeling takes account of correlations between the error terms of the individual models, yielding more efficient estimates than ordinary least squares. Performing this analysis in a non-Anglo-American country with low litigation risk is also a valuable contribution to extant literature.

Details

Journal of Service Theory and Practice, vol. 25 no. 6
Type: Research Article
ISSN: 2055-6225

Keywords

Content available
Article
Publication date: 13 January 2012

Sydney Finkelstein

2450

Abstract

Details

Strategic Direction, vol. 28 no. 2
Type: Research Article
ISSN: 0258-0543

Article
Publication date: 4 April 2016

Diego Monferrer-Tirado, Marta Estrada-Guillén, Juan Carlos Fandos-Roig, Miguel Ángel Moliner-Tena and Javier Sánchez García

The purpose of this paper is to address the aftermath of the crisis that has plagued the Spanish financial sector from a microeconomic and emotional perspective associated to…

1542

Abstract

Purpose

The purpose of this paper is to address the aftermath of the crisis that has plagued the Spanish financial sector from a microeconomic and emotional perspective associated to financial entities’ relationships with their customers.

Design/methodology/approach

The authors build a model of effects with structural equation modelling based on the quality of the relationship between financial entities and their customers. The authors identify the different dimensions of quality in the entity’s service provision (tangible quality, functional quality and staff quality) as essential antecedents of the different dimensions of relationship quality (satisfaction, trust and loyalty). Moreover, the authors develop a multi-group analysis to test the moderator effect of age in the proposed model.

Findings

The work shows that bank customers have been eminently results driven focusing on functional quality which is a determinant cause of customer satisfaction and trust.

Research limitations/implications

Furthermore the authors consider that the dimensions of service quality are interrelated. Functional quality represents an essential quality in customer service, whereas tangible and personnel qualities act to reinforce functional quality. In turn, qualities based on tangible aspects have positive effects on qualities based on intangible aspects.

Practical implications

Moreover, the results confirm the consideration of related variables to conform the construct of relationship quality: satisfaction, trust and loyalty. Finally, age has been found to have a considerable effect as a moderating variable in the relations.

Originality/value

These results represent a significant change in traditional patterns of bank customer behaviour, and fit in with postulates of a new approach based on individual differences in attitudes, with relevant practical implications.

Details

International Journal of Bank Marketing, vol. 34 no. 2
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 11 February 2021

Vera Gelashvili, Juan Gabriel Martínez-Navalón and Giovanni Herrera Enríquez

The main aim of this study is to analyze if the users’ stress and anxiety when using mobile Apps for restaurant reservations influence their trust and satisfaction toward the…

Abstract

Purpose

The main aim of this study is to analyze if the users’ stress and anxiety when using mobile Apps for restaurant reservations influence their trust and satisfaction toward the restaurants. In addition to this, the relationship between satisfaction and trust is studied. The study sample is the Indian population in Spain.

Design/methodology/approach

To achieve the objectives set, the questionnaire measuring each of the variables used in the study was carried out. A variance-based structural equation model, partial least squares (PLS), was used for statistical analysis of the data.

Findings

The results obtained have shown that the relations stress–satisfaction, anxiety–satisfaction and satisfaction–trust are accepted to be significant, whereas the relations stress–trust and anxiety–trust are rejected because they do not fulfill the minimum standards of significance.

Originality/value

This study is an important contribution in the academic literature because there are not many studies that analyze the variables of stress and anxiety in the context of marketing. In addition to this, the study sample is the Indian population resident in Spain, the population that is not studied in depth.

Details

Journal of Indian Business Research, vol. 13 no. 3
Type: Research Article
ISSN: 1755-4195

Keywords

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