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Service user involvement is called for at every level of NHS delivery in the United Kingdom (UK). This article describes a model of service user participation in the development of mental health nurse curricula in a UK university. Using a research model of participatory action research, the Participation In Nurse Education (PINE) project has now become mainstream in the mental health branches at the university. Service users led the design and implementation of the teaching sessions and led the data collection and analysis. Research participants were the service user trainers and the student nurses who were involved in being taught in the early stages of the project. The benefits of the work to both trainers and students are identified as well as some of the difficulties.

Writing, much like composing a life (Bateson, 1989), is not a straightforward, linear process. Indeed, storying and restorying lives is, as highlighted in the writing of Marmon Silko (1996), a winding, crisscrossing process:For those of you accustomed to being taken from point A to point B to point C, this presentation may be somewhat difficult to follow. Pueblo expression resembles something like a spider's web – with many little threads radiating from the centre, crisscrossing one another. As with the web, the structure emerges as it is made, and you must simply listen and trust, as the Pueblo people do, that meaning will be made. (pp. 48–49)As we shared and inquired into our storied lives in narrative inquiry circles in Manitoba and Nova Scotia, and then again in yearly whole group narrative inquiry circles, we grew in our knowing of one another, of one another's lives, of where we are each from, of one another's stories to live by. In Chapter 1, we gave a sense of some of the places from which Mary and Janice are from and of ways in which their experiences in these places drew them toward ideas which they began to thread together as a way to shape a frame for our relational narrative inquiry. In this chapter we invite readers to gain a sense of the multiplicity of people, and the multiplicity of lives which shaped our relational narrative inquiry.

This case describes a newly promoted middle manager in a global, multi-cultural organization who is challenged by a number of factors in the workplace which are impacting her and her team's ability to perform to the expectations of her regional manager. While it would be easy to blame the new manager, deeper analysis in fact reveals that many forces are at work here in addition to her inexperience including communication of strategy and performance objectives, mismanaged team members, cultural inconsistencies, and a lack of leadership direction and/or skill from the very top to her supervising manager.

After reading and analyzing the case, students should be able to 1) analyze and diagnose unmet expectations for performance at work, 2) apply motivation theories and constructs to common behavioral and attitudinal challenges in a team setting, and 3) learn to avoid the fundamental attribution error described in the social psychological literature on judgment in decision-making.

While holistic studies devoted to the information behavior of humanist scholars have begun to appear more frequently in the literature, there has been, until quite recently, a persistent tendency to consolidate humanists rather than attend to the variant gestalts, material working conditions, and values that might distinguish one from another. This chapter is a response to recent calls for more finely granulated descriptions of specific humanist disciplinary practices. It offers a close examination of the information behavior of theatre researchers, both academics and practitioners. For reasons that the chapter explores, theatre researchers constitute a user group that has been profoundly neglected. Using both quantitative and qualitative data obtained through a survey of listserv members of the American Society for Theatrical Research and the Theatre Library Association, the chapter examines the impact of theatre culture on theatre research practices. Moreover, inspired by Brenda Dervin's “Sense-Making Methodology,” this chapter offers the embedded perspective of a researcher who is herself a theatre scholar as well as a practicing librarian. The chapter ranges widely, illustrating its findings with, for example, published rehearsal memoirs, statistics from the U.S. Bureau of Labor, white papers produced by the National Endowment of the Arts, performance theory texts. Topics covered include the history of theatre studies as an academic discipline, the multiple job-holding/unemployment culture of practitioners such as actors and directors, the differences in focus and methodology that distinguish practitioners from scholars, the marginalized status of dramatic literature in university English departments. Several themes that emerged through analysis of qualitative data are discussed: the contrast between scholarly rigor and the tendency of the practitioner to “satisfice,” the conflicting claims of text and artifact, the impact of geography and teaching-intensive institutional affiliation on researchers’ access to resources. The author concludes that it is not only inadvisable and inaccurate to generalize behaviors across humanistic disciplines; it is equally inaccurate to assume that all researchers within the same discipline will manifest the same characteristics, or even that the same researcher will apply the same strategies to all projects. The only generalization about the information behavior of the theatre researcher that can be made is that it is highly task and context dependent.

This report is the result of a five‐month survey of information provision in the London Borough of Islington. It looks at information on learning opportunities for adults and complements Brenda Neale's survey of adult learner needs which identified a lack of accessible information as a major barrier for adults in the Borough wishing to return to learning.

This descriptive qualitative study explores how working conditions impact the health of taxi drivers in Toronto, Canada.

Drivers were recruited between September 2016 and March 2017. A total of 14 semi-structured qualitative interviews and one focus group (n = 11) were conducted. Transcripts were analyzed inductively through a socioecological lens.

The findings of this study are as follows: drivers acknowledged that job precariousness (represented by unstable employment, long hours and low wages) and challenging workplace conditions (sitting all day and limited breaks) contribute to poor physical/mental health. Also, these conditions undermine opportunities to engage in health-protective behaviors (healthy eating, regularly exercising and taking breaks). Drivers do not receive health-enabling reinforcements from religious/cultural networks, colleagues or their taxi brokerage. Drivers do seek support from their primary care providers and family for their physical health but remain discreet about their mental health.

As this study relied on a convenience sample, the sample did not represent all Toronto taxi drivers. All interviews were completed in English and all drivers were male, thus limiting commentary on other experiences and any gender differences in health management approaches among drivers.

Given the global ubiquity of taxi driving and an evolving workplace environment characterized by growing competition, findings are generalizable across settings and may resonate with other precarious professions, including long-haul truck operators and Uber/Lyft drivers. Findings also expose areas for targeted intervention outside the workplace setting.

Health management among taxi drivers is understudied. A fulsome, socioecological understanding of how working conditions (both within and outside the workplace) impact their health is essential in developing targeted interventions to improve health outcomes.

Calls to attention the ways in which education has been mobilized in the service of dominant economic ideology. Looks particularly at the corporatization of Australian universities and argues that this will lead to a serious degradation of the system as a whole.

Sociologists have documented how women in male-dominated occupations experience subtle and overt forms of discrimination based on gender stereotypes. This study examines women professional chefs to understand how they perceive and respond to stereotypes claiming women are not good leaders, are too emotional, and are not “cut out” for male-dominated work. Many of our participants resist these stereotypes and believe that their gender has benefited them in their jobs. Using in-depth interviews with women chefs, we show that they utilize essentialist gendered rhetoric to describe how women chefs are better than their male counterparts. While such rhetoric appears to support stereotypes emphasizing “natural” differences between men and women in the workplace, we suggest that women are reframing these discourses into a rhetoric of “feminine strength” wherein women draw from gender differences in ways that benefit them in their workplaces and their careers. Our conclusion discusses the implications of our findings for gender inequality at work.