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Today's structure of Bosnia and Herzegovina was established in 1995 following the signing of the Dayton Peace Agreement in Paris. According to its Constitution, the Annex 4 of the Dayton Peace Agreement, Bosnia and Herzegovina is a decentralized state consisting of two entities (the Republika Srpska and the Federation of Bosnia and Herzegovina) and the Brčko District, three constituent peoples Bosniaks, Croats and Serbs and the Others as well as all other citizens in Bosnia and Herzegovina. The term ‘Others’ refers mainly to the national minorities and in total, there are 17 different national minorities in Bosnia and Herzegovina. The Federation comprises 10 cantons, all of which have legislative, executive and judiciary powers.

Relevant governmental and non-governmental agencies and bodies, as well as different international organizations in Bosnia and Herzegovina, agree that Roma, as the largest national minority, has been living in the worst socio-economic situation compared to all other national minorities. This is especially the case in housing, employment, health care and, in particular, education.

Bosnia and Herzegovina signed relevant international documents to protect the rights of national minorities and adopted relevant laws on the protection of national minorities. Furthermore, since the state has ambitions to become a member of the European Union, it accepted the Declaration of the Western Balkans Partners on Roma integration within the EU enlargement process and plans and activities have been initiated to improve the overall situation of Roma, particularly in the area of education.

Sustainable use of water, which is one of the most important natural renewable resources in Bosnia and Herzegovina, should be a priority and an integrative objective of sustainable development. In accordance to that, it is necessary to provide the satisfactory amount of water of an adequate quality for various purposes, to reduce damage from water, and to achieve a good ecological potential of water, thus ensuring the sustainability of this resource, at the same time not jeopardizing the ecosystems that depend on it.

Encouraging irrigation, especially of small farmland and orchards, careful construction of small hydropower plants, the development of fisheries and tourism on and by the water, much greater use of mineral and thermal waters, and other possibilities provided by unused renewable resources in Bosnia and Herzegovina provide significant opportunities to develop an environmentally friendly economy. Application of the principles of sustainable development and set goals requires more precise definition and putting into a clear economic, environmental, social, and institutional context.

The purpose of this study is to investigate decision‐making styles of young consumers in Bosnia and Herzegovina. It aims to test the applicability of Sproles and Kendall's Consumer Style Inventory (CSI). The paper also aims to segment young consumers based on their decision‐making styles (CDMS), profile consumer segments, and explore differences in gender and household income among segments.

Data were collected by means of a self‐administered survey. The sample consists of 600 young consumers from 18‐24 years of age, students from two large universities in Bosnia and Herzegovina. Data were analyzed using exploratory and confirmatory factor analysis, Cronbach's alpha coefficients; K‐means cluster analysis, Chi‐square test, and two‐proportion z‐test.

Factor analysis identified 20 items and six CDMS factor solution. The results further indicate that young consumers in Bosnia and Herzegovina might be classified in five segments according to their decision‐making styles. Young males were shown to be impartial, middle ground consumers, while females were more hedonistic‐oriented consumers. There were no significant differences in household income among segments.

The paper provides an empirical evidence of applicability of Sproles and Kendall's CSI instrument in the case of young consumers in developing transitional economy. The study shows that the CSI instrument might be used as a tool for segmenting and profiling young consumers in Bosnia and Herzegovina, and thus it enriches CDMS literature.

The purpose of this study is to present, in the introductory part, the main project phases and the translation of classical literature masterpieces in the public domain from English or French languages to Bosnian, Serbian and Croatian; digital formatting to make the contents as usable and attractive for students and teachers as possible; Web presentation and digital library application; and marketing of the project and the materials published. Additionally, extensive descriptions of all project activities and elaboration on the financial constraints are given together with the observations related to the proposed self-sustainability by using the cross-platform free cloud software. Another challenge originating in a unique political context was presented with an explanation of the necessity to create digital content in three domestic languages. The central part provides a wider context by discussing the potentials of similar digital practices to be applied elsewhere based on the lessons learned. Finally, in conclusion, the short recapitulation and the final assessment of the project are given.

This paper presents the project Digital Library of Required Classic World Literature for Elementary and Secondary School Curricula in Domestic Languages of Bosnia and Herzegovina (in Bosnian: Digitalna biblioteka lektira). The descriptive methodology has been used to present the project to the scientific community and get constructive feedback.

This study aims to be the first significant school digital library initiative in Bosnia and Herzegovina. However, because of zero funding and plans directed to self-sustainability through the use of free cloud software solutions, its viability will be tested over time.

The limitations are concerned with paper length and formal limitations. A longer study should be written to present all features of this project. However, it implies possible positive developments in digital content creation and usage in schools of Bosnia and Herzegovina.

This study was initiated to support the physical school libraries, but in the context of the coronavirus pandemic, its importance increased exponentially since the classes went online.

This paper is based on the original project and is written by the person who is the project leader and digital librarian. This paper aims to be the first significant school digital library initiative in Bosnia and Herzegovina.

The purpose of this paper is to explore the underlying dimensions of local cuisine image by identifying the key cuisine attributes tourists rely on in their evaluations of local cuisine; and to identify those dimensions of local cuisine image which have the strongest influence of tourist satisfaction with food experience. These issues are addressed within the context of Bosnia and Herzegovina, an emergent tourism market in Western Balkans.

The research is exploratory. The city of Sarajevo was chosen as a study setting. Image of local cuisine was measured by using a multi-attribute approach in which several food attributes are specified and incorporated into the measurement instrument. Data from convenience sample of foreign tourists (n=402) were quantitatively analyzed using multivariate and descriptive statistics.

Results suggest that the local cuisine image compromises four components (dimensions): “food uniqueness and cultural heritage”, “food quality and price”, “nutrition and health benefits of food” and “affective image of food”. Furthermore, findings show that these dimensions differ in terms of their relative importance in explaining the overall tourist satisfaction with food experience.

The main limitation of this study is related to the geographical area (tourist site) where the research process was carried out. Thus, future research with greater geographical scope is required.

This study provides valuable insight to practitioners who are seeking to integrate local food (cuisine) into the tourism product.

This paper is the one of the first study that tries to identify perceived image of local cuisine held by visitors in Bosnia and Herzegovina.

This study focuses on HR practices that foster employee engagement during Covid-19. Companies in transition economies are particularly vulnerable to crisis and downsizing and other recessionary practices are frequently used.

Drawing on the model of caring human resource management, we utilise interviews with human resource representatives of 10 banks in the transition economy of Bosnia and Herzegovina. We analyse the banks at two different times to demonstrate how and why companies adapt their HR practices.

Our findings show a changing mindset in the deployment of highly context-specific HR practices. Strengthening company culture through a sense of community and communication ensure stability and continuity in work. Rather than layoffs, flexible work has become standard.

By highlighting the interplay between HR practices and employee engagement, we contribute to the discussion on engagement in exceptional circumstances and challenging settings and demonstrate how caring responsibilities “migrate” into HR practices in the professional context of a transition economy.

We propose a context-specific “protective caring approach” to foster employee engagement during crises.

This chapter investigates how night-time light images acquired from the Defense Meteorological Satellite Program’s Operational Linescan System provide spatial and temporal insight into the economic impact of the disintegration of Yugoslavia. First, the chapter provides an overview of the economic development in Yugoslavia using conventional statistics, and second, it presents an analysis of the disintegration of the federation by comparing official statistics with night-time light data. Evaluating the impact of the disintegration of Yugoslavia as a federation and the conflicts arising in the wake of the break up is challenging since reliable data is missing. Therefore, satellite images, as one of the few sources of objective information, are potentially of great importance. We used yearly Operational Linescan System composites covering the period 1992–2013. The analysis is divided into small geographical units (districts) based on the republics in the former Yugoslavia.

In this chapter, we investigate the effects of vulnerability on income and employment in Bosnia and Herzegovina, Croatia, Montenegro, and Serbia using a unique 2004 UNDP dataset. Treating the collapse of the former Yugoslavia as a natural experiment, we compare three groups that have been differently affected by the wars and post-war distress: the majority as the benchmark, the ex ante and ex post vulnerable Roma people, and the ex ante equal but ex post vulnerable refugees and internally displaced people (RIDPs). Our findings reveal significant negative effects of vulnerability on income and employment. RIDPs seem to be about as negatively affected as Roma across the four states, which indicate that vulnerability inflicted by relatively recent displacement may have similar effects as vulnerability rooted deep in the past. When we look at education as one of the key determinants of socio-economic outcomes, both groups exhibit similarly substandard educational outcomes of children and significant inertia in intergenerational transfer of human capital. Our findings highlight the need for policies that not only tackle vulnerability as such, but address the spillover effects of current vulnerability on future educational attainment.

The purpose of this paper is to obtain empirical understanding of organic food buyers in the context of emergent organic food market (i.e. Bosnia and Herzegovina) by using a segmentation approach.

A self-administrated online survey was carried out among organic food buyers (n=202) using the snowball sampling technique. Measurement items were mainly adapted from the prior studies.

The authors analysed the heterogeneity of organic food buyers with latent class model. Four distinct latent classes (i.e. segments) of organic food buyers were identified. Those segments were named as enthusiastic social-seekers, enthusiastic moralists, hostile seldom shoppers, and hostile heavy shoppers.

Though the study was exploratory, the identified segments of organic food buyers can enhance our knowledge about differing characteristics of organic food buyers in the context of the country where the organic food industry is in the early stages of development. The findings of this study will give organic food producers and marketers a much better framework for making product, pricing, distribution and marketing communications decision. Moreover, the identification of organic food consumer profiles will provide an insight into how policymakers should tailor their public policy and strategies to expand the size of the organic food market.

The main reason for writing this paper was the systematic determination of the state of internationalization of public higher education for the first time in Bosnia and Herzegovina (B&H). This paper aims to compare the state of internationalization with the results of comparative European and world research in higher education in order to determine the direction of public universities in B&H following globalization and connection with the European Higher Education Area (EHEA), as well as to determine future steps for mandatory inclusion into global higher education flows. Furthermore, the aim was to determine the treatment of mobility and student exchange programs and the ways of recognizing acquired qualifications abroad.

The paper opted for a research study by conducting questionnaires that were divided into questions of elimination, questions of qualification and questions of the main survey. A total of 2,822 final year students were surveyed, as well as 386 representatives of the management of public universities. Within the paper, 25 different SWOT analyses of internationalization were performed by public universities, ministries and state/regional agencies, which was the basis for the SWOT analysis of the internationalization of B&H public higher education. The data were supplemented with a qualitative analysis of the obtained results compared with the International Association of Universities (IAU) and European Association for International Education (EAIE) research, as well as an overview of the most significant achievements in the field of internationalization of higher education.

The paper provides empirical results on the barriers of students to study abroad, the existence of strategies and indicators for internationalization, the benefits of internationalization, internal and external drivers of internationalization and the potential risks of internationalization. These empirical results for B&H were compared with complementary IAUs and EAIE research and provided the basis for SWOT analysis of internationalization, development of institutional internationalization strategies and indicators, B&H recognition model, new criteria for accreditation with emphasis on internationalization and criteria for assessing internationalization. The paper suggests that virtual mobility and internationalization at home are future logical trends of development internationalization in B&H.

Suggestions for future research related to the examination of identified potential risks to the management of the internationalization of individual institutions, as well as to future comparisons of the new state of internationalization of higher education in B&H with current similar research in Europe and the world. Regarding the limitations in the research, it was possible that a larger number of participants participated in the survey with questionnaires, although the target set at the beginning of the survey was achieved.

Most of the research results are the basis for improving the practical situation in the internationalization of public higher education in B&H. The paper presents a special chapter (undertaken improvement activities) dedicated to the practical implications based on the conducted research and comparison of results. Considering that this is a preliminary work related to the internationalization of higher education, based on the researched results, the context of the internationalization of public higher education in B&H was changed by the activities described in the mentioned chapter. The contribution to these activities was given by the approved project of the European Commission (EC) “strengthening of internationalization in B&H higher education” - STINT. Also, the research results of this paper offered a comparison with the research results of research conducted by IAUs and EAIE.

Different research groups participated in this research study: students, teachers, administration, representatives of ministries and state/regional agencies. All target groups supported the implementation of the questionnaire, the development of SWOT analyses and various reports, as well as the undertaking of various practical activities. In accordance with the research results, all these target groups were subsequently educated on issues of internationalization and recognition of qualifications. Stronger and better internationalization certainly increases the social impact on future students, higher education funders, as well as other interested stakeholders.

This is a preliminary study whose main goal was to review the state of internationalization and to identify the most important undertaken activities in B&H. For the higher education area in B&H, the research study is new and has undertaken internationalization activities, but on the other side, in other developed European countries, similar studies and activities are not new. For the field of higher education in B&H, this work and research results are important because they will be the basis for future internationalization activities and will also serve as a basis for future activities to be undertaken in this field. The value of this paper is significant for both internal and external stakeholders of higher education.