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Sustainable use of water, which is one of the most important natural renewable resources in Bosnia and Herzegovina, should be a priority and an integrative objective of sustainable development. In accordance to that, it is necessary to provide the satisfactory amount of water of an adequate quality for various purposes, to reduce damage from water, and to achieve a good ecological potential of water, thus ensuring the sustainability of this resource, at the same time not jeopardizing the ecosystems that depend on it.

Encouraging irrigation, especially of small farmland and orchards, careful construction of small hydropower plants, the development of fisheries and tourism on and by the water, much greater use of mineral and thermal waters, and other possibilities provided by unused renewable resources in Bosnia and Herzegovina provide significant opportunities to develop an environmentally friendly economy. Application of the principles of sustainable development and set goals requires more precise definition and putting into a clear economic, environmental, social, and institutional context.

The aim of this chapter is mainly to explore the gastronomic offer of Bosnia and Herzegovina, with a special emphasis on Bosnian cheese varieties, as well as the potentials and opportunities for the advancement of gastronomy in tourist offer in Bosnia and Herzegovina. Several studies have shown gastronomy to be the main reason for visiting Bosnia and Herzegovina. An important part of gastronomic offer is the variety of Bosnian cheese. The most popular types of cheese in Bosnia and Herzegovina are Livno and Vlašić cheese.

Livno cheese belongs to the group of the most popular autochthonous cheese in Bosnia and Herzegovina. Livno cheese is produced in the town of Livno and its surrounding areas, such as Kupres, Glamoč and Tomislavgrad. Originally, it was made of sheep's milk but nowadays, it is mostly made from a mixture of sheep's and cow's milk. Vlašić cheese is a white cheese which matures in brine. Traditional Vlašić cheese is made with raw sheep milk. It is produced in central Bosnia and Herzegovina, on the Vlašić Mountain.

The goal is to discover how Livno and Vlašić cheeses can be included in the gastronomic offer of Bosnia and Herzegovina and to discover how to use gastronomy for the purposes of tourism development in Bosnia and Herzegovina.

Today's structure of Bosnia and Herzegovina was established in 1995 following the signing of the Dayton Peace Agreement in Paris. According to its Constitution, the Annex 4 of the Dayton Peace Agreement, Bosnia and Herzegovina is a decentralized state consisting of two entities (the Republika Srpska and the Federation of Bosnia and Herzegovina) and the Brčko District, three constituent peoples Bosniaks, Croats and Serbs and the Others as well as all other citizens in Bosnia and Herzegovina. The term ‘Others’ refers mainly to the national minorities and in total, there are 17 different national minorities in Bosnia and Herzegovina. The Federation comprises 10 cantons, all of which have legislative, executive and judiciary powers.

Relevant governmental and non-governmental agencies and bodies, as well as different international organizations in Bosnia and Herzegovina, agree that Roma, as the largest national minority, has been living in the worst socio-economic situation compared to all other national minorities. This is especially the case in housing, employment, health care and, in particular, education.

Bosnia and Herzegovina signed relevant international documents to protect the rights of national minorities and adopted relevant laws on the protection of national minorities. Furthermore, since the state has ambitions to become a member of the European Union, it accepted the Declaration of the Western Balkans Partners on Roma integration within the EU enlargement process and plans and activities have been initiated to improve the overall situation of Roma, particularly in the area of education.

The purpose of this study is to investigate decision‐making styles of young consumers in Bosnia and Herzegovina. It aims to test the applicability of Sproles and Kendall's Consumer Style Inventory (CSI). The paper also aims to segment young consumers based on their decision‐making styles (CDMS), profile consumer segments, and explore differences in gender and household income among segments.

Data were collected by means of a self‐administered survey. The sample consists of 600 young consumers from 18‐24 years of age, students from two large universities in Bosnia and Herzegovina. Data were analyzed using exploratory and confirmatory factor analysis, Cronbach's alpha coefficients; K‐means cluster analysis, Chi‐square test, and two‐proportion z‐test.

Factor analysis identified 20 items and six CDMS factor solution. The results further indicate that young consumers in Bosnia and Herzegovina might be classified in five segments according to their decision‐making styles. Young males were shown to be impartial, middle ground consumers, while females were more hedonistic‐oriented consumers. There were no significant differences in household income among segments.

The paper provides an empirical evidence of applicability of Sproles and Kendall's CSI instrument in the case of young consumers in developing transitional economy. The study shows that the CSI instrument might be used as a tool for segmenting and profiling young consumers in Bosnia and Herzegovina, and thus it enriches CDMS literature.

This chapter explains the interrelationships between trade markets of Croatia, Bosnia and Herzegovina, and Serbia, which have experienced the same political, economical, and social changes due to their postwar market orientation. Particularly, the research is focused on the relationships between retailers and their suppliers, the effects of 2008 financial crisis, and changes in customer behavior on those markets.

The chapter builds upon the investigation of the existing literature on trade in selected Southeast European (SEE) countries targeting three time-periods: planned economy era; period after the launch of the economic transition; and the European Union (EU) accession preparation era. The supporting fieldwork is based on qualitative interviews with senior managers in trade companies operating on all investigated markets. Results are compared with other secondary data sources.

The research has contributed to the understanding of similarities and differences on three markets of former Yugoslavia: Croatia, Bosnia and Herzegovina, and Serbia. Four areas are used as a framework for explaining the level of cooperation and interdependence between trade companies on investigated markets: changes in retail forms, growth in retail operations, increasing importance of the relationships with suppliers, and penetration of private labels.

Results of the study provides some directions for suppliers on the selected markets and for retailers as well. As retailers rely on their key suppliers, local suppliers should offer them elements of differentiation. On the other hand, results give an insight into actual situation on the markets of Bosnia and Herzegovina, Croatia, and Serbia regarding retail structure, number of retail forms, private labels, etc.

Considering an extensive literature review, the analysis of data given in official statistical databases, as well as qualitative study among trade managers, these findings have important managerial implications for retailers and suppliers.

Despite the end of conflict in 1995, Bosnia–Herzegovina still suffers from unresolved ethnic and social tensions, where fostering social cohesion, active citizenship and mitigating ethnonationalist tensions and politically motivated violence remains among the main goals to achieve transformative peace. This paper, based on quantitative analyses of 3,637 adult respondents, shows that the tendency of Bosnians to be active or violent citizens sometimes overlaps and are not very distinct patterns of behaviour. The purpose of this paper is to identify factors that differentiate pathways and help explain (un)civil civic behaviours and inform the work of peace and development actors.

The paper is based on a quantitative household survey conducted with a representative sample of 3,637 adults in Bosnia and by using a wide range of statistical tools from scaling to correlation analysis. This data set measures factors and conceptual notions associated with passive, constructive and aggressive civic tendencies and social cohesion in a nuanced way by using different metrics and scales. The survey was designed and conducted by The Centre for Sustainable Peace and Democratic Development (SeeD) and the Bosnia–Herzegovina Resilience Initiative in 2020, in partnership with The United States Agency for International Development (USAID)/The Office of Transition Initiatives (OTI) and The International Organization for Migration (IOM) for the SCORE Bosnia–Herzegovina study (SeeD, 2020).

Overall, the factors that were discovered to be linked to the manifestation of constructive and aggressive civic tendencies are multidimensional, and range from intergroup relations (e.g. tension, tolerance) to political and civic attitudes (e.g. ethnonationalism, civic responsibility, gender equality), from individual traits (e.g. education, economic stress) to the media landscape (e.g. information consumption). While the empirical evidence shows that some of these factors can push citizens towards both active and violent civic behaviours simultaneously, this study identifies and distinguishes those that can reduce aggressive civic tendencies while increasing constructive civic tendencies.

This paper proposes a replicable approach and evidence-based conclusions which can help validate the theories of change for the peace and development actors to ensure that scarce peacebuilding resources are invested where the impact is greatest, and the actors can protect the sanctity of their responsibility to do no harm.

This paper seeks to provide a robust empirical understanding for more effective policy-making and programming that can support Bosnia–Herzegovina’s endogenous resilience against socio-political shocks and transformative peace trajectory. This paper seeks to demonstrate how peace and development actors can build and use an evidence-base for understanding civic behaviours and as a result formulate tailored efforts with greater likelihood of impact. This would help fulfil commitments towards sustainable development goals and the 2030 global agenda (UN General Assembly, 2015).

This study contributes insights to the emerging literature at the nexus of peacebuilding, individual skills/attitudes and civic behaviour. While the conclusions are highly contextual, the methodology is informed by multidisciplinary literature and is replicable in other post-conflict and non-conflict contexts, and thus can be used for cross-country comparisons and theory building around civic activism and constructive citizenship. The approach distinguishes between passive citizens, constructive activists, aggressive activists and purely violent citizens. This study discovers that the bifurcation is between passive citizens and active citizens, and although constructive and aggressive civic tendencies might be theorised to be contradictory, they overlap and tend to co-occur.

The purpose of this study is to present, in the introductory part, the main project phases and the translation of classical literature masterpieces in the public domain from English or French languages to Bosnian, Serbian and Croatian; digital formatting to make the contents as usable and attractive for students and teachers as possible; Web presentation and digital library application; and marketing of the project and the materials published. Additionally, extensive descriptions of all project activities and elaboration on the financial constraints are given together with the observations related to the proposed self-sustainability by using the cross-platform free cloud software. Another challenge originating in a unique political context was presented with an explanation of the necessity to create digital content in three domestic languages. The central part provides a wider context by discussing the potentials of similar digital practices to be applied elsewhere based on the lessons learned. Finally, in conclusion, the short recapitulation and the final assessment of the project are given.

This paper presents the project Digital Library of Required Classic World Literature for Elementary and Secondary School Curricula in Domestic Languages of Bosnia and Herzegovina (in Bosnian: Digitalna biblioteka lektira). The descriptive methodology has been used to present the project to the scientific community and get constructive feedback.

This study aims to be the first significant school digital library initiative in Bosnia and Herzegovina. However, because of zero funding and plans directed to self-sustainability through the use of free cloud software solutions, its viability will be tested over time.

The limitations are concerned with paper length and formal limitations. A longer study should be written to present all features of this project. However, it implies possible positive developments in digital content creation and usage in schools of Bosnia and Herzegovina.

This study was initiated to support the physical school libraries, but in the context of the coronavirus pandemic, its importance increased exponentially since the classes went online.

This paper is based on the original project and is written by the person who is the project leader and digital librarian. This paper aims to be the first significant school digital library initiative in Bosnia and Herzegovina.

The nature of the negotiated outcomes of the eight issues of the Dayton Peace Agreement was studied in terms of their integrative and distributive aspects. In cases where integrative elements were found, further analysis was conducted by concentrating on Pruitt's five types of integrative solutions: expanding the pie, cost cutting, non‐specific compensation, logrolling, and bridging. The results showed that real world international negotiations can arrive at integrative agreements even when they involve redistribution of resources (in this case the redistribution of former Yugoslavia). Another conclusion was that an agreement can consist of several distributive outcomes and several integrative outcomes produced by different kinds of mechanisms. Similarly, in single issues more than one mechanism can be used simultaneously. Some distributive bargaining was needed in order to determine how much compensation was required. Finally, each integrative formula had some distributive aspects as well.

The purpose of this paper is to explore the underlying dimensions of local cuisine image by identifying the key cuisine attributes tourists rely on in their evaluations of local cuisine; and to identify those dimensions of local cuisine image which have the strongest influence of tourist satisfaction with food experience. These issues are addressed within the context of Bosnia and Herzegovina, an emergent tourism market in Western Balkans.

The research is exploratory. The city of Sarajevo was chosen as a study setting. Image of local cuisine was measured by using a multi-attribute approach in which several food attributes are specified and incorporated into the measurement instrument. Data from convenience sample of foreign tourists (n=402) were quantitatively analyzed using multivariate and descriptive statistics.

Results suggest that the local cuisine image compromises four components (dimensions): “food uniqueness and cultural heritage”, “food quality and price”, “nutrition and health benefits of food” and “affective image of food”. Furthermore, findings show that these dimensions differ in terms of their relative importance in explaining the overall tourist satisfaction with food experience.

The main limitation of this study is related to the geographical area (tourist site) where the research process was carried out. Thus, future research with greater geographical scope is required.

This study provides valuable insight to practitioners who are seeking to integrate local food (cuisine) into the tourism product.

This paper is the one of the first study that tries to identify perceived image of local cuisine held by visitors in Bosnia and Herzegovina.

Counterfeiting is an increasing global problem, which affects a wide spectrum of industries – fashion, pharmaceutical, cosmetic, electronic, food processing etc. Globalisation, growth of the world commerce, new markets and technology development have contributed to the growth of the phenomenon of counterfeiting. Besides, counterfeiting has an unfavourable effect on legitimate manufacturers, consumers, as well as on national and international economy.

This chapter is aimed at presenting attitudes of consumers in Bosnia and Herzegovina toward counterfeit products. The intention was to examine whether and why consumers buy counterfeit products, which counterfeit products are purchased most frequently, consumers' attitudes toward counterfeit products and the degree of awareness of the risk of using counterfeit products.

Results of a research conducted on the sample of 427 respondents in Bosnia and Herzegovina reveal that 78.2% of them have bought a counterfeit product, while the most frequently purchased kinds of products include clothes and footwear. The results show that consumers typically buy counterfeit products over the internet or in the local marketplaces, and that the most frequent reasons for buying counterfeit products include lower prices, impossibility to buy the original product and the impossibility to recognise a counterfeit product. The research has also showed that most respondents agree that product counterfeiting affects both manufacturers and the national economy. It was also revealed that the respondents are aware of the risks that counterfeit products may cause.