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Open Access
Article
Publication date: 10 December 2019

Joop Koppenjan, Arie van Sluis, Frans-Bauke van der Meer, Ben Kuipers and Kees van Paridon

The purpose of this paper is to identify critical success factors for the management of complex change processes in fire service organizations and to apply these in a case study…

1578

Abstract

Purpose

The purpose of this paper is to identify critical success factors for the management of complex change processes in fire service organizations and to apply these in a case study of the Rotterdam-Rijnmond fire service.

Design/methodology/approach

The paper provides review of literature on organizational change, case study of the Rotterdam-Rijnmond fire service supported by the analysis of policy documents and 30 semi-structured interviews with key persons.

Findings

Combining different theoretical approaches helps to get a more complete picture of important issues and dilemma’s in the management of change processes – which is a first step in the successful implementation of changes – whereas other approaches tend to emphasize only some and overlook others. Applied in a case study, this approach revealed serious weaknesses in the management of change within the Rotterdam-Rijnmond fire service and offered practical guides for solutions.

Originality/value

This paper combines insights from different theoretical approaches into a more integrated perspective that aims to be helpful as a practical tool for designing and implementing complex changes in fire service organizations.

Details

International Journal of Emergency Services, vol. 9 no. 2
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 28 March 2008

Franz J. Gellert and Ben S. Kuipers

The purpose of this paper is to explore the effects of age in work teams on short‐term team consequences, such as satisfaction, involvement, mutual learning, decision making and…

3012

Abstract

Purpose

The purpose of this paper is to explore the effects of age in work teams on short‐term team consequences, such as satisfaction, involvement, mutual learning, decision making and feedback, and long‐term team consequences, such as quality, sick leave and burnout, and to consider their implications for team management and human resource management (HRM) policies in team‐based organizations facing an ageing work force.

Design/methodology/approach

The study elaborates on the framework of Milliken and Martins, further examining the effects of both average age and age differences. The authors collected objective data as well as data through questionnaires among 150 work teams with more than 1,500 white‐collar and blue‐collar workers from an automotive company in Sweden. With these data the authors conducted correlation and step‐by‐step hierarchical regression analyses.

Findings

The analyses showed significant positive effects of average age on both short‐term and long‐term consequences. No significant effects of age differences were found.

Research limitations/implications

Conducting a longitudinal study in an automotive company in Sweden resulted in monocultural findings. The use of a sample from one organization may limit the generalization of our findings. Future research should pay more attention to effects of age in teams, compared to individual age effects in organizations and to explore more advanced models that help to understand the dynamic processes of age in teams.

Practical implications

The results have implications for management of teams and HRM policy in organizations relating to recruitment, early retirement, training developments and team composition in general.

Originality/value

The paper suggests positive effects of age in work teams and contributes to the literature about the ageing workforce working in teams.

Details

Career Development International, vol. 13 no. 2
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 August 2004

Ben S. Kuipers, Marco C. De Witte and Ad H. van der Zwaan

In this paper, we will show that the debate between advocates of lean production and the socio‐technical approach has concentrated too much on the design aspect of the production…

1455

Abstract

In this paper, we will show that the debate between advocates of lean production and the socio‐technical approach has concentrated too much on the design aspect of the production structure, while neglecting the development aspect of teamwork. This paper addresses the question whether it is production design or team development that explains business performance and the quality of working life. The data are taken from four departments of the Volvo truck plant in Umeå (Sweden) that is redesigning from socio‐technical based assembly to line‐assembly. We conclude that good design of the production structure is necessary, but not sufficient for good performance; team development is just as important, although it requires a favorable context.

Details

International Journal of Operations & Production Management, vol. 24 no. 8
Type: Research Article
ISSN: 0144-3577

Keywords

Abstract

Details

The Positive Psychology of Laughter and Humour
Type: Book
ISBN: 978-1-83753-835-5

Article
Publication date: 13 April 2015

Joris van der Voet, Ben Kuipers and Sandra Groeneveld

Public organizations often need to implement organizational change. Several authors have argued that the specific characteristics of public organizations make the implementation…

3223

Abstract

Purpose

Public organizations often need to implement organizational change. Several authors have argued that the specific characteristics of public organizations make the implementation of organizational change in public organizations distinct or even more difficult. However, this issue has received little empirical investigation in both public management and change management research. Public organizations typically operate in an environment characterized by checks and balances, shared power, divergent interests and the political primate. The purpose of this paper is to advance knowledge about how the implementation of change and its leadership is affected by the complex environment in which public organizations operate.

Design/methodology/approach

A case study approach is adopted. A merger of three government departments in a Dutch city is selected as a case. This merger took place in an environment that became increasingly complex as the implementation process advanced. The main method of data collection was interviewing the managers that were involved in the organizational change. In all, 23 interviews were conducted and fully transcribed. The interviews were then coded using Atlas.ti software.

Findings

The analysis indicates that a high degree of environmental complexity forces public organizations to adopt a planned, top-down approach to change, while the effectiveness of such an approach to change is simultaneously limited by a complex environment. In addition, typical change leadership activities, such as defining the need for change, role modeling and motivating employees to implement the change, are not sufficient to implement change in a complex environment. In order to overcome environmental dependencies and maintain momentum in the change process, public managers must engage in more externally oriented leadership activities.

Originality/value

The paper provides empirical evidence about the relevant and rapidly growing research topic of organizational change in public organizations. The paper concludes with hypotheses that can be tested in follow-up research, and as such provides a starting point for future research concerning change management in public organizations.

Details

Journal of Organizational Change Management, vol. 28 no. 2
Type: Research Article
ISSN: 0953-4814

Keywords

Book part
Publication date: 13 January 2021

Dieter Declercq

Abstract

Details

Satire, Comedy and Mental Health: Coping with the Limits of Critique
Type: Book
ISBN: 978-1-83909-666-2

Book part
Publication date: 18 January 2022

Chrystalleni Aristidou, Kevin Lee and Kalvinder Shields

A novel approach to modeling exchange rates is presented based on a set of models distinguished by the drivers of the rate and regime duration. The models are combined into a…

Abstract

A novel approach to modeling exchange rates is presented based on a set of models distinguished by the drivers of the rate and regime duration. The models are combined into a “meta model” using model averaging and non-nested hypothesis-testing techniques. The meta model accommodates periods of stability and slowly evolving or abruptly changing regimes involving multiple drivers. Estimated meta models for five exchange rates provide a compelling characterization of their determination over the last 40 years or so, identifying “phases” during which the influences from policy and financial market responses to news succumb to equilibrating macroeconomic pressures and vice versa.

Details

Essays in Honor of M. Hashem Pesaran: Prediction and Macro Modeling
Type: Book
ISBN: 978-1-80262-062-7

Keywords

Book part
Publication date: 28 August 2007

Christopher Robert and Wan Yan

The study of humor has a long tradition in philosophy, sociology, psychology, anthropology, and communications. Evidence from these fields suggests that humor can have effects on…

Abstract

The study of humor has a long tradition in philosophy, sociology, psychology, anthropology, and communications. Evidence from these fields suggests that humor can have effects on creativity, cohesiveness, and performance, but organizational scholars have paid it relatively little attention. We hope to “jump-start” such a research program. To do this, we first outline the theoretical rationale underlying the production and appreciation of humor, namely, its motivational, cognitive, and emotional mechanisms. Next, we review the literature linking humor to creativity, cohesiveness, and other performance-relevant outcomes. In particular, we note how this literature is theoretically well-grounded, but that the empirical findings are largely correlational and/or based on qualitative research designs. Finally, we go beyond the current humor literature by developing specific predictions about how culture might interact with humor in organizational contexts. Throughout the paper, we discuss possible research directions and methodological issues relevant to the study of humor in organizations.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-0-7623-1432-4

Book part
Publication date: 16 October 2023

Cary Snow, Valencia Gabay, Tamarah Danielle Brownlee and Trenae Thomas

Leaders need diverse talent to leverage organizational success; however, leaders must also develop inclusive working environments that meet the diverse needs of their employees…

Abstract

Leaders need diverse talent to leverage organizational success; however, leaders must also develop inclusive working environments that meet the diverse needs of their employees. This chapter seeks to support organizational leaders in using storytelling to foster a culture of inclusivity and drive inclusive leadership practices throughout their organizations. Dimensions of the inclusive leadership compass (ILC) model (embrace, empower, enable, and embed) are used to highlight organizational areas that are rich with opportunities to facilitate mindset shifts at the individual, team, and system levels. This chapter explores strategies and highlights methods leaders can use to effectively implement the powerful learning and communication technique of storytelling in each of the critical areas of the inclusive leadership model. Starting with self-knowledge, leaders can devise ways to embrace difference and expand their understanding of inclusivity to inspire others to do the same. The authors propose a phenomenological approach to advancing efforts toward an inclusive organization in a way that honors the lived experience of others. This chapter includes methods for developing psychologically safe environments and other storytelling criteria that amplify the power of storytelling in a healthy approach that will be received and reverberate throughout the organization and enhance the benefits of inclusive leadership practices.

Details

Inclusive Leadership: Equity and Belonging in Our Communities
Type: Book
ISBN: 978-1-83797-438-2

Keywords

Content available

Abstract

Details

Journal of Organizational Change Management, vol. 28 no. 4
Type: Research Article
ISSN: 0953-4814

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