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Article
Publication date: 1 November 2000

Barbara F. Thompson

173

Abstract

Details

Electronic Resources Review, vol. 4 no. 12
Type: Research Article
ISSN: 1364-5137

Keywords

Article
Publication date: 1 March 2000

Barbara F. Thompson

101

Abstract

Details

Electronic Resources Review, vol. 4 no. 4
Type: Research Article
ISSN: 1364-5137

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Article
Publication date: 1 August 2001

Barbara F. Thompson

139

Abstract

Details

Reference Reviews, vol. 15 no. 8
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 March 2001

Barbara F. Thompson

53

Abstract

Details

Reference Reviews, vol. 15 no. 3
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 September 2000

Barbara F. Thompson

30

Abstract

Details

Electronic Resources Review, vol. 4 no. 10
Type: Research Article
ISSN: 1364-5137

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Article
Publication date: 1 July 2002

Barbara F. Thompson

126

Abstract

Details

Reference Reviews, vol. 16 no. 7
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 July 2001

Barbara F. Thompson

67

Abstract

Details

Reference Reviews, vol. 15 no. 7
Type: Research Article
ISSN: 0950-4125

Keywords

Article
Publication date: 1 January 1954

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Abstract

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

Details

Aslib Proceedings, vol. 6 no. 1
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 1 December 2000

Bruce Thompson, Colleen Cook and Fred Heath

Various measurement models may be employed to obtain attitude or perception data. Some protocols employ a ‘gap measurement model’ to frame perceptions. One important benefit of…

1887

Abstract

Various measurement models may be employed to obtain attitude or perception data. Some protocols employ a ‘gap measurement model’ to frame perceptions. One important benefit of using a gap measurement model is that tools such as LibQUAL??inherently incorporate a natural lie or random‐response scale. The present study investigates performance of scores on the scale for the 4407 LibQUAL??Phase One participants. This paper was presented at the Association of Research Libraries (ARL) Measuring Service Quality Symposium on the New Culture of Assessment: Measuring Service Quality, Washington, DC, 20‐21 October, 2000.

Details

Performance Measurement and Metrics, vol. 1 no. 3
Type: Research Article
ISSN: 1467-8047

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Article
Publication date: 12 January 2015

Daniel A. Wren, Regina A. Greenwood, Julia Teahen and Arthur G. Bedeian

This paper aims to highlight myriad accomplishments of C. Bertrand Thompson, who is perhaps most well known as a scientific-management bibliographer and a Taylor disciple, in the…

Abstract

Purpose

This paper aims to highlight myriad accomplishments of C. Bertrand Thompson, who is perhaps most well known as a scientific-management bibliographer and a Taylor disciple, in the belief that his contributions as a pioneer management theorist and consultant in Europe deserve to be more widely known and more deeply appreciated.

Design/methodology/approach

Archival, primary and secondary sources were used in the research.

Findings

Thompson was among the first to bring management consulting to Europe. He understood the importance of adapting scientific-management principles to meet the diverse needs of each client for whom he consulted. Thompson’s strong belief and value system remained constant throughout his life.

Practical implications

Understanding the needs of customers or clients and adapting systems to meet those needs is essential in achieving success as a consultant.

Originality/value

By drawing on rarely accessed published and unpublished materials, this paper discusses Thompson’s many contributions to management thought and practice, most of which previously have not been highlighted in the referent literature.

Details

Journal of Management History, vol. 21 no. 1
Type: Research Article
ISSN: 1751-1348

Keywords

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