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The purpose of this study is to explore the potential for the development of a country logistics performance assessment approach based upon textual big data analytics.

The study employs design science principles. Data were collected using the Global Perspectives text corpus that describes the logistics systems of 20 countries from 2006–2014. The extracted texts were processed and analysed using text analytic techniques, and domain experts were employed for training and developing the approach.

The developed approach is able to generate results in the form of logistics performance assessments. It contributes towards the development of more informed weights of the different country logistics performance categories. That said, a larger text corpus and iterative classifier training is required to produce a more robust approach for benchmarking and ranking.

When successfully developed and implemented, the developed approach can be used by managers and government bodies, such as the World Bank and its stakeholders, to complement the Logistics Performance Index (LPI).

A new and unconventional approach for logistics system performance assessment is explored. A new potential for textual big data analytic applications in supply chain management is demonstrated. A contribution to performance management in operations and supply chain management is made by demonstrating how domain-specific text corpora can be transformed into an important source of performance information.

Container shipping is generally considered a global business. This truth may not hold from a single-company perspective. The companies’ physical operation networks show that container carriers operate differently and follow different paths in their internationalisation development. Additionally, the degree of internationalisation, measured on the basis of sea-oriented operations, differs from that measured according to land-oriented front-end marketing and sales activities. The purpose of this study is to further examine the internationalisation patterns of shipping lines.

An examination of the front-end activities and the structures of leading container-shipping companies is conducted. The sales office networks of the sector’s 20 largest companies worldwide (by twenty-foot equivalent unit capacity) are analysed as key indicators. The numbers of sales offices are measured by analysing the websites of the sample (20 companies), as well as annual reports and other publicly available data sources.

The findings show that not all shipping companies are international, by virtue of the industry. While it is difficult to observe differences in the overall patterns of the sales networks at a macro level, some companies differ in their activities. The data set also shows that market share and total capacity are not necessarily good indicators of a carrier’s worldwide presence.

This research is based on secondary data. Other important transactional and market-oriented considerations should be examined before drawing conclusions about the internationalisation of container-shipping companies and of the industry.

This paper contributes to the relevant existing research, particularly by adding its view on the demand-oriented criteria as suggested by Dunning and Lundan (2008).

The purpose of this paper is to understand the enabling and constraining roles of blockchain technology (BCT) in managerial work practices and conceptualise the technology–performance relationship in supply chain management (SCM).

A structured literature review and a theory-driven approach are used. A set of propositions are developed, suggesting how the use of BCT in supply chains can be understood to simultaneously enable and constrain SCM and performance.

The analysis identifies four enabling and three constraining blockchain identities to explain how the technology either “facilitates” or “impedes” SCM and supply chain performance. Traceability, which emanates from its ability to provide data immutability, ranks highly as a core innovation of the technology. The blockchain is mainly seen as an opportunity to exploit existing supply chain resources and competencies.

One limitation of the research is its conceptual nature. Future research should test the developed propositions empirically. Further research should focus on BCT as an opportunity to explore and as a relationship-building technology. More research is also needed focussing on the complex and simultaneous enabling and constraining effects of BCT in supply chains.

The paper shows the important and complex Janus-faced implications of embedding BCT in supply chains and demonstrates how organisational theory can be applied to explore the relationship between blockchain and SCM.

The purpose of this paper is to elicit the subtle but progressive shift in organizational/institutional interaction with its rivals within a competitive framework, and thereby discusses and analyses paradigm shifts in competition and competitiveness. The paper argues that interorganizational networks and the recent concept of supply chain management may have induced a change in how competitiveness is viewed at the national, industry, and firm levels of interaction.

The paper conceptualizes extant literature into distinct themes of (organizational and institutional) analysis – micro, macro, and meso – and based on this review the paper seeks to identify emerging logics and shifts within mainstream competitiveness literature over the last decade.

The paper suggests that the micro‐macro theme of competition and competitiveness remains dominant in mainstream literature. Results from the analysis also support the notion of emergent logics of competition and competitiveness, which could then imply that a paradigm shift may well have begun within the area of competition and competitiveness.

The limited findings point towards more detailed forays into competition of interorganizational forms such as networks and supply chains, before a paradigm shift may be claimed.

The paper serves to trigger the consciousness of stakeholders to think realistically with regards to claims that competition and competitiveness are carried out on the network level, e.g. a supply chain vs supply chain playing field.

While networks and supply chains have generally been inferred as new frontiers for contemporary competition in different functionally‐oriented literature domains, analysis and performance of such emergent logics is yet to be shown. The classification of different competition logics put forth in this paper aid in systemizing the competitiveness/competition rhetoric.

In recent years, logistics service providers (LSPs) have become important players in the humanitarian field, providing support for NGOs and governments when they respond to major disasters. However, the academic literature on humanitarian logistics has not really explored the roles that LSPs play in relief supply chains. The purpose of this paper is to investigate the role of LSPs in humanitarian relief.

The research uses a two-stage exploratory approach: first, it systematically reviews the humanitarian logistics literature to see the extent to which LSPs are taken into account. Then it analyses the web sites of leading LSPs to examine how they communicate about their role in humanitarian relief.

This research produces some surprising findings. While the academic literature seems to neglect the roles of LSPs in humanitarian logistics, some major third-party firms highlight their roles in relief networks. A number of research propositions are presented describing emerging roles for LSPs in relief supply chains.

This paper focuses on academic humanitarian logistics literature; a review of practitioner articles and the LSP literature might also be relevant. The web site analysis is based on corporate communication which may contain bias. Further research should add to this work with NGO/government perspectives and produce primary data in order to demonstrate the external validity of the research propositions.

The research identifies different roles LSPs could play in humanitarian supply chains, suggesting opportunities for new business lines.

The main contributions of this paper are to explore the roles LSPs could play in humanitarian logistics and to bring a new perspective to humanitarian logistics research.

Many city logistics projects in Europe have failed. A better understanding of the complex organizational change processes in city logistics projects with many stakeholders may expand city logistics capabilities and thereby help prevent future failures. The purpose of this paper is therefore to increase understanding of how city logistics emerge, and secondarily, to investigate whether such processes can be managed at all.

A paradigm shift in urban planning creates new ways of involving stakeholders in new sustainability measures such as city logistics. Organizational change theory is applied to capture the social processes leading to emergence of city logistics. The methodology is a qualitative processual analysis of a single longitudinal case.

The change process took different forms over time. At the time of concluding the analysis, positive dialectic forces were at play. City logistics schemes are still in an innovation phase. The biggest challenge in managing a process toward city logistics is to convince the many public and private stakeholders of their mutual interest and goals.

Urban goods transport sustainability schemes take many forms, and city logistics is but one such form. Furthermore, the methodology of a single context specific case study does not make prediction possible.

Fewer city logistics projects may fail due to stakeholder participation.

Fewer city logistics projects may fail. Thereby, cities become more environmentally and socially sustainable.

Insights into a city logistics project from a change management perspective has not previously been reported in literature.

The purpose of this paper is to investigate the microfoundations of customer knowledge acquisition during logistics innovation development. Specifically, the authors explore the activities and behaviors of employees with customer contact (i.e. boundary-spanning employees (BSEs)) to deepen and broaden their knowledge about customers for the development of innovations.

Qualitative research based on multiple semi-structured interviews with BSEs of six logistics service providers was conducted to explore the deepening and broadening of customer knowledge during innovation development. Data were analyzed for similarities and differences in BSEs’ knowledge acquisition and their interactions with customers across six innovations.

Results show that BSEs engage sequentially in deepening and broadening customer knowledge throughout the logistics innovation development process. Yet, the specific sequence depends on the type of innovation developed (customized vs standardized). Customer knowledge tends to be deepened in one-on-one interactions, while knowledge tends to be broadened in interactions with numerous and diverse customer firm members.

In general, this paper contributes to the understanding of the individuals’ behaviors underlying organization-level phenomena, such as logistics service providers’ customer knowledge acquisition.

Findings illustrate that BSEs are well advised to concentrate on either deepening or broadening their customer knowledge in a single stage of the logistics innovation development process but switch between these two knowledge acquisition approaches from stage-to-stage to leverage customer interaction.

By investigating firms’ customer knowledge acquisition at the individual level, this paper addresses the calls in the literature for more research into the microfoundations of organizational phenomena.

The purpose of this paper is to develop a better understanding of how the supply chain structure (i.e. degree of vertical integration) of a focal organization shapes the breadth of its portfolio of technologies.

In total, three case studies were conducted involving key players in the Australian mass grocery retail sector. Each had a distinct supply chain structure (i.e. totally vertically disintegrated, partially vertically integrated and totally vertically integrated). Each supply chain case study included manufacturers or suppliers, transport and logistics service providers, wholesalers/distributors, as well as the mass grocery retail organizations. Interviews with key personnel from these organizations and other relevant information informed the findings and conclusions.

The information technologies employed by the three focal case organizations and their extended trading partners varied in terms of level, type, complexity and sophistication. The authors highlight how the choice of supply chain technologies is affected by supply chain structure (extent of vertical integration). The authors found that disintegrated supply chain structures have a broader portfolio of technologies, whereas integrated supply chains have a narrow portfolio.

This study is confined to three organizations in the Australian mass grocery retail sector, so any extensions should be made with caution.

The framework presented in this study can guide organizations in assessing the appropriateness of their supply chain portfolios of technologies with the structure of their supply chains. For standard setting bodies, the findings of this study suggest that technologies need to be tailored to the requirements of the supply chains, with the level of vertical integration being one easy way to segment the supply chain types.

The study adapts and extends the “arcs of integration” framework. The propositions enhance the understanding of how supply chain structure, in the form of degree of vertical integration influences an organization’s supply chain portfolio of technologies.