The emergence of city logistics: the case of Copenhagen’s Citylogistik-kbh
International Journal of Physical Distribution & Logistics Management
ISSN: 0960-0035
Article publication date: 5 May 2015
Abstract
Purpose
Many city logistics projects in Europe have failed. A better understanding of the complex organizational change processes in city logistics projects with many stakeholders may expand city logistics capabilities and thereby help prevent future failures. The purpose of this paper is therefore to increase understanding of how city logistics emerge, and secondarily, to investigate whether such processes can be managed at all.
Design/methodology/approach
A paradigm shift in urban planning creates new ways of involving stakeholders in new sustainability measures such as city logistics. Organizational change theory is applied to capture the social processes leading to emergence of city logistics. The methodology is a qualitative processual analysis of a single longitudinal case.
Findings
The change process took different forms over time. At the time of concluding the analysis, positive dialectic forces were at play. City logistics schemes are still in an innovation phase. The biggest challenge in managing a process toward city logistics is to convince the many public and private stakeholders of their mutual interest and goals.
Research limitations/implications
Urban goods transport sustainability schemes take many forms, and city logistics is but one such form. Furthermore, the methodology of a single context specific case study does not make prediction possible.
Practical implications
Fewer city logistics projects may fail due to stakeholder participation.
Social implications
Fewer city logistics projects may fail. Thereby, cities become more environmentally and socially sustainable.
Originality/value
Insights into a city logistics project from a change management perspective has not previously been reported in literature.
Keywords
Citation
Gammelgaard, B. (2015), "The emergence of city logistics: the case of Copenhagen’s Citylogistik-kbh", International Journal of Physical Distribution & Logistics Management, Vol. 45 No. 4, pp. 333-351. https://doi.org/10.1108/IJPDLM-12-2014-0291
Publisher
:Emerald Group Publishing Limited
Copyright © 2015, Emerald Group Publishing Limited