Search results

This paper aims to describe the European Holocaust Research Infrastructure (EHRI) project's ongoing efforts to virtually integrate trans-national archival sources via the reconstruction of collection provenance as it relates to copy collections (material copied from one archive to another) and the co-referencing of subject and authority terms across material held by distinct institutions.

This paper is a case study of approximately 6,000 words length. The authors describe the scope of the problem of archival fragmentation from both cultural and technical perspectives, with particular focus on Holocaust-related material, and describe, with graph-based visualisations, two ways in which EHRI seeks to better integrate information about fragmented material.

As a case study, the principal contributions of this paper include reports on our experience with extracting provenance-based connections between archival descriptions from encoded finding aids and the challenges of co-referencing access points in the absence of domain-specific controlled vocabularies.

Record linking in general is an important technique in computational approaches to humanities research and one that has rightly received significant attention from scholars. In the context of historical archives, however, the material itself is in most cases not digitised, meaning that computational attempts at linking must rely on finding aids which constitute much fewer rich data sources. The EHRI project’s work in this area is therefore quite pioneering and has implications for archival integration on a larger scale, where the disruptive potential of Linked Open Data is most obvious.

The customer is one of the most important elements which lie at the center of service organizations. Moreover, the customer is of strategic importance in directing the service process and determining a final decision on this matter. Therefore, numerous studies have been carried out about the customer, in particular focusing on customer satisfaction. Archival institutions provide information and records services. As service organizations, the customers of archival institutions can be defined as those who make use of the archival institutions for the purpose of research. In this context, the term customer or user is also of importance for archival institutions, and thus, different strategies, methods and techniques should be developed and used in archival institutions to achieve and maintain user satisfaction. This paper aims to put strategies for archival institutions in order to provide user satisfaction.

In this research paper, the concept of user satisfaction in archival organizations is discussed as follows: 60 users of the Ottoman Archives were interviewed in order to determine the satisfaction norms of the archives users. A special survey was created for this process. With the answers that were provided in this survey, it was possible to determine the satisfaction criteria for the users of the Ottoman Archives. Finally, by using the satisfaction criteria, the “Satisfaction norms of archives users” were developed.

The concept of user satisfaction in archival organizations is emphasized in this study; in addition “Satisfaction norms of archives users”, which are essential for the satisfaction of the users, have been determined.

The paper recommends that archival institutions should consider different variables to gain user satisfaction and in this study, specific norms for archival institutions are produced.

Archival institutions must make their holdings and services known to the public to ensure increased usage. It is the obligation of archival institutions to adopt strategies to market their services to increase the usage of their holdings. Therefore, this study aims to assess the National Archives of Zimbabwe’s (NAZ) decentralisation drive as a strategy to market its archival services.

The multiple case study research design, which is interpretive and qualitative, was used for the study. The study used interviews, questionnaires and document review as data collection tools. The collected data were presented, analysed and discussed using the thematic data analysis approach.

Findings revealed that the NAZ decentralised provincial records centres were actively involved in the marketing of archival services offered by the NAZ. The study also established that the decentralised provincial records centres perform activities such as records surveys, training, oral history, issuance of brochures, guided tours and career guidance, which increase their interactions with communities they serve. The decentralised offices took advantage of these interactions to market archival services offered by the NAZ.

The study illustrated that decentralisation of archival institutions and services to the lower tiers of government is a powerful strategy for the marketing of archival services. Therefore, there is need for archival institutions to adopt or enhance the use of this strategy to increase the usage of archives.

The purpose of this paper is to examine user studies as well as user education within the context of public services offered by archival institutions. It highlighted some of the key aspects that constitute both concepts drawing from history in order to provide a better understanding in the context of current professional discussions.

The review analysed peer-reviewed articles ranging from the late 1970s to the present time to illuminate debates in the archival professional underpinning the current understanding of user studies and user education.

The paper outlined the different paths used in user studies to ensure data collection is exhaustive and provides a nuanced assessment of user needs. It also outlined the two related paradigms of structuring user education programmes, highlighted the points at which they differ and the rich discussions resulting from comparative analysis.

The paper demonstrated that there is a rich corpus of professional literature on both user studies and user education, expounding on different aspects that would ensure both are designed and implemented effectively.

This article seeks to answer one basic question: “Are archival institutions in the Eastern and Southern African region developing, stagnating or receding backwards?”

This article reviews the state of archives and records management in the Eastern and Southern African region. It argues that many archival services in the region have gone through a period of retardation and are in dire need of revitalization.

The article indicates that the challenges of managing electronic records are enormous and that unless measures are taken the region stands to lose much of its valuable historical and cultural heritage.

The article suggests various ways of revitalizing archival services in the Eastern and Southern African region.

The purpose of this study was to examine the strategies for the preservation of archival materials in the International Council on Archives Section on University and Research Institution Archives (ICA SUV) by the members and to make recommendations for the digital archival preservation to continue its accessibility during the national lockdown because of COVID–19.

This study is based on the survey conducted on the ICA SUV members during the national lockdown. The study used a survey research methodology through e-mails as data collection instruments.

The key findings revealed that most of the sections on university and research institution archives lack digitization preservation strategies and most of their records are not accessible online, as most of their collections are still preserved manually through the paper-based system; furthermore, archivists are not fully trained on digital management. The paper recommends universities to develop preservation strategies to migrate records from the paper-based system to electronic records management system.

The population of the study comprised ICA SUV members, who responded to the survey. Therefore, the sample size and geographical spread were inadequate for generalization of the findings. In conclusion, the study demonstrated that accessibility of the archives was dependent on the quality of digitized archives.

This study demonstrates that the development of a preservation strategy enhances access to archival materials during the national lockdown because of COVID–19.

This paper highlights the plight of university archives and reiterates the need for urgent digitization of their archives of universities all over the world.

To the best of author’s knowledge, this paper appears to be the first to review the responsibilities of archivists now and in the future as the result of COVID–19. This study is confirmed to be on the positive side of COVID–19 and change the archive sector by adapting to information communication technology.

This paper aims to assess the role of archives in documenting African National Congress Women’s League (ANCWL) records on the liberation struggle of South Africa from 1960 to 1990 with a view to recommending the best method of collection and preservation of archival materials.

Qualitative data were collected through interviews with purposively selected employees of the African National Congress (ANC), the Nelson Mandela Foundation centre of memory, the national heritage and cultural studies at the University of Fort Hare, the National Archives of South Africa and provincial archives of South Africa. Interview data were augmented through content analysis of ANC documents such as policies, websites and annual reports.

The study found a gap of documentation of the role of archives in documenting ANCWL’s contribution to the liberation of South Africa. The National Archives of South Africa did not play a meaningful role to document the history of African National Women’s League in the liberation struggle of South Africa. There was also a lack of coordination of community archives that keep ANCWL archives materials. There is a need to embark on oral history and bilateral relations with overseas archival institutions to repatriate ANCWL archives to South Africa. Furthermore, contemporary history records about the ANCWL records need to be listed, arranged and described and made available to the public.

The research is limited to the role played by the National Archives of South Africa and community archives such as the ANC archives, the Mayibuye Centre archives based at the University of Western Cape in documenting ANC and ANCWL and contemporary issues that impact the development of ANCWL records created from 1960 to 1990.

The findings are expected to be instrumental to document the history of women’s struggle for democracy in South Africa. The ANCWL collection may contribute to social cohesion to enable society to understand the role of ANCWL during the struggle for democracy in South Africa. While the literature on women’s archives is limited, there is still much research that needs to be conducted. Increasing the body of research will strengthen understanding of the role of the National Archives of South Africa and community archives on documenting women’s liberation struggle in South Africa.

The document of women’s history would enrich the archival collection. This means that records with historical, cultural and social significance will be permanently preserved by archives.

The research appears to be the first of its kind to assess the documentation on the role of archives on documenting ANCWL. The archival heritage of women’s struggle for democracy forms part of the national archival heritage of South Africa as they bridge the gap of undocumented history of South Africa.

The purpose of this paper is to investigate the archives management practices and needs of corporations that do not employ professional archivists and propose strategies for helping corporations manage and preserve their archives.

An online survey was distributed to non-profit and for-profit corporations located in the XX area, USA.

The majority of surveyed corporations did not have archivists on staff and were not satisfied with their archives management practices. Many of them have unaddressed archives management needs and preferred no-cost or low-cost approaches to address those needs. Most surveyed corporations had digital archives but lacked knowledge about digital archiving. Free archiving resources and services provided by libraries/archives were dramatically less well known than commercial archiving resources and services.

To the best of the author’s knowledge, this is one of the very few empirical studies on corporate archives not under professional control. Findings from this study inspired thoughts on how archival education programs, professional associations, cultural heritage organizations and other relevant parties could help corporations better manage and preserve their archives.

The present study aims to contribute to the understanding of digital participation in heritage collections as a democratizing practice by identifying and challenging silent assumptions concerning how the insufficient influence of participants is conceived of as a problem.

Three carefully selected scholarly texts incorporating problematizations of insufficient participatory agency were analyzed in detail using a method inspired by Carol Bacchi's approach “what's the problem represented to be?” (WPR), with special emphasis on analysis of ontological elements of the problematizations.

Participation is problematized based on the assumption that participatory agency risks jeopardizing the protection of heritage and leads to parts of the public memory being forgotten. To challenge the idea that participatory agency is destructive, the present article argues for elaborating an understanding of what forgetting entails for heritage. Framing forgetting as a potentially both harmful and generative concept enables a separation of destructive forgetting (e.g. destruction of historical evidence) and constructive forgetting (re-contextualization).

The study is based on a limited number of texts, and problematizations are investigated in relation to a specific perspective on participatory agency.

By understanding forgetting as a potentially beneficial activity for representation and heritage construction, the article provides a conceptual rationale for facilitating re-contextualization in the design of multi-layered information structures for heritage collections.

There is little earlier research on the silent assumptions that affect how participation is understood and implemented.

In 2010 the European Holocaust Research Infrastructure (EHRI) was funded to support research into the Holocaust. The project follows on from significant efforts in the past to develop and record the collections of the Holocaust in several national initiatives. The purpose of this paper is to introduce the efforts by EHRI to create a flexible research environment using graph databases. The authors concentrate on the added features and design decisions to enable efficient processing of collection information as a graph.

The paper concentrates on the specific customisations EHRI had to develop, as the graph database approach is new, and the authors could not rely on existing solutions. The authors describe the serialisations of collections in the graph to provide for efficient processing. Because the EHRI infrastructure is highly distributed, the authors also had to invest a lot of effort into reliable distributed access control mechanisms. Finally, the authors analyse the user-facing work on a portal and a virtual research environment (VRE) in order to discover, share and analyse Holocaust material.

Using the novel graph database approach, the authors first present how we can model collection information as graphs and why this is effective. Second, we show how we make collection information persistent and describe the complex access management system we have developed. Third, we outline how we integrate user interaction with the data through a VRE.

Scholars require specialised access to information. The authors present the results of the work to develop integrated research with collections on the Holocaust researchers and the proposals for a socio-technical ecosystem based on graph database technologies. The use of graph databases is new and the authors needed to work on several innovative customisations to make them work in the domain.