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Article
Publication date: 1 December 2003

Anne Fletcher, James Guthrie, Peter Steane, Göran Roos and Stephen Pike

Few authors have examined the intellectual capital of non‐profit organizations or discussed their strategic management in terms of intangibles. The Australian Red Cross Blood…

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Abstract

Few authors have examined the intellectual capital of non‐profit organizations or discussed their strategic management in terms of intangibles. The Australian Red Cross Blood Service (ARCBS), a third sector organization, is the subject of this study. The purpose of the study is to better understand the value dimensions of the ARCBS from an external stakeholder perspective. Outcomes include the creation of a value hierarchy, inclusive of the views of 11 stakeholder groups. The results show overall agreement amongst stakeholders about the four most highly valued key performance areas (KPAs) of ARCBS (safe product, product sufficiency, donor and volunteer management and public confidence). However, there were many differences between different stakeholder groups in their perceptions of the relative importance of the nine KPAs and their constituent attributes. As a result of the study ARCBS has a basis to manage strategy, organizational performance and communication with stakeholders.

Details

Journal of Intellectual Capital, vol. 4 no. 4
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 1 February 1989

C. Lea

Laser soldering, as a viable technique for surface mounting assemblies, is reviewed. The criteria for selection of a CO2 or a Nd:YAG laser are discussed. New data are given that…

132

Abstract

Laser soldering, as a viable technique for surface mounting assemblies, is reviewed. The criteria for selection of a CO2 or a Nd:YAG laser are discussed. New data are given that quantify the beneficial effects of laser soldering on the solder fillet microstructure, and how this relates to in‐service performance.

Details

Soldering & Surface Mount Technology, vol. 1 no. 2
Type: Research Article
ISSN: 0954-0911

Abstract

The COVID-19 pandemic and its related economic meltdown and social unrest severely challenged most countries, their societies, economies, organizations, and individual citizens. Focusing on both more and less successful country-specific initiatives to fight the pandemic and its multitude of related consequences, this chapter explores implications for leadership and effective action at the individual, organizational, and societal levels. As international management scholars and consultants, the authors document actions taken and their wide-ranging consequences in a diverse set of countries, including countries that have been more or less successful in fighting the pandemic, are geographically larger and smaller, are located in each region of the world, are economically advanced and economically developing, and that chose unique strategies versus strategies more similar to those of their neighbors. Cultural influences on leadership, strategy, and outcomes are described for 19 countries. Informed by a cross-cultural lens, the authors explore such urgent questions as: What is most important for leaders, scholars, and organizations to learn from critical, life-threatening, society-encompassing crises and grand challenges? How do leaders build and maintain trust? What types of communication are most effective at various stages of a crisis? How can we accelerate learning processes globally? How does cultural resilience emerge within rapidly changing environments of fear, shifting cultural norms, and profound challenges to core identity and meaning? This chapter invites readers and authors alike to learn from each other and to begin to discover novel and more successful approaches to tackling grand challenges. It is not definitive; we are all still learning.

Details

Advances in Global Leadership
Type: Book
ISBN: 978-1-80071-838-8

Keywords

Article
Publication date: 17 April 2018

Susan Evans and Anne Peirson-Smith

The purpose of this paper is to examine user perceptions toward consumer-facing words used by fashion brands to stimulate sustainable consumption and post consumption behavior.

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Abstract

Purpose

The purpose of this paper is to examine user perceptions toward consumer-facing words used by fashion brands to stimulate sustainable consumption and post consumption behavior.

Design/methodology/approach

A self-completion, survey based matching exercise was administered to 100 active fashion-shoppers in Hong Kong aged between 18 and 35 years old. A probability sampling method was used for on-street intercepts to ensure a random selection within the defined population. This was accompanied by 20 individual ethnographic interviews.

Findings

A lack of understanding and comprehension of key green language terminology used frequently in user facing communications is problematic for fashion brand marketers as the impact of their messages is often unclear, distributed and more likely to lead to user frustration rather than positive engaged consumer decision making and action. Further, there is an emerging indication that this approach is highly unlikely to enhance knowledge, engagement and action or to influence brand loyalty.

Research limitations/implications

Data were collected in Hong Kong and is culturally bounded, so while providing a good indication of the findings in situ this can also be replicated in other locations.

Practical implications

Recommended outcomes from the findings suggest that brand messages should be delivered that are intended to stimulate sustainability behaviors that are core to one key brand theme so that user outcome decision making and actions fit with the core brand values. This suggested approach will have a greater likelihood of leading to brand trust, responsible business action and greater clarity about the issue of sustainability and related action to be taken on behalf of the user.

Originality/value

The paper raises concerns about the effectiveness and outcomes of fashion brand marketing communications and findings provide insights into the confusion of understanding and the rise in frustration among targeted fashion shoppers 18-35 years, despite the use of frequently used words in brand communications to promote sustainable fashion consumption behaviors.

Details

Journal of Fashion Marketing and Management: An International Journal, vol. 22 no. 2
Type: Research Article
ISSN: 1361-2026

Keywords

Article
Publication date: 19 September 2016

Jennifer Anne de Vries and Marieke van den Brink

Translating the well-established theory of the gendered organization into strategic interventions that build more gender equitable organizations has proven to be difficult. The…

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Abstract

Purpose

Translating the well-established theory of the gendered organization into strategic interventions that build more gender equitable organizations has proven to be difficult. The authors introduce the emergence of the “bifocal approach” and its subsequent development and examine the potential of the “bifocal approach” as a feminist intervention strategy and an alternative means of countering gender inequalities in organizations. While pre-existing transformative interventions focus on more immediately apparent structural change, the focus begins with the development of individuals. The paper aims to discuss these issues.

Design/methodology/approach

Developed through iterative cycling between theory and practice, the “bifocal approach” links the existing focus on women’s development with a focus on transformative organizational change. The bifocal approach deliberately begins with the organization’s current way of understanding gender in order to build towards frame-breaking transformative change.

Findings

The authors show how the bifocal is able to overcome some of the main difficulties of earlier transformative approaches, maintaining organizational access, partnership building, sustaining a gender focus and ultimately sustaining the change effort itself. The bifocal approach seeks structural change, however, the change effort rests with individuals. The development of individuals, as conceived within the bifocal approach was designed to create a “small wins” ripple effect, linking individual (agency) and organizational change (structure).

Practical implications

The bifocal approach offers a comprehensive re-modelling of traditional interventions for other scholars and practitioners to build on. Organizational interventions previously categorized as “fixing women” could be re-examined for their capacity to provide the foundation for transformative change.

Originality/value

The contribution of this paper lies in proposing and examining the bifocal approach as a feminist intervention strategy that overcomes the dualism between the existing frames of organizations and the transformative frame of scholars, in order to move practice and theory forward.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 35 no. 7/8
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 25 November 2013

Deborah Anne Delaney, Marty Fletcher, Craig Cameron and Kerry Bodle

The purpose of this study is to describe and evaluate the implementation of an online self and peer assessment model (SPARKPLUS) to assess team work skills of accounting students…

2010

Abstract

Purpose

The purpose of this study is to describe and evaluate the implementation of an online self and peer assessment model (SPARKPLUS) to assess team work skills of accounting students.

Design/methodology/approach

This study describes the background and implementation of SPARKPLUS and employs a survey questionnaire administered to students enrolled in an undergraduate company accounting subject before and after the implementation of the model. The survey results and selected qualitative data are used to evaluate students' attitudes to group work and the impact of SPARKPLUS.

Findings

The study suggests that students understand the benefits of group work activities in developing their technical knowledge in company accounting. However, students do not appreciate the value of group work activities in developing generic skills or how SPARKPLUS supports group work activities.

Practical implications

Professional and accreditation bodies require evidence of teaching and learning activities and assessment of team work skills during the students' undergraduate accounting degree. This study demonstrates that students require significant teaching and learning activities in relation to team work skills and the assessment model for successful implementation.

Originality/value

This study makes an original contribution to the accounting education literature pertaining to assessment of team work skills in two respects. First, the study outlines the design, implementation and preliminary evaluation of an online self and peer assessment model in an undergraduate company accounting course. Second, preliminary evidence concerning the impact of this model on group work activities and team work skills is provided.

Details

Accounting Research Journal, vol. 26 no. 3
Type: Research Article
ISSN: 1030-9616

Keywords

Content available
Article
Publication date: 5 October 2015

Fletcher Baldwin

296

Abstract

Details

Journal of Money Laundering Control, vol. 18 no. 4
Type: Research Article
ISSN: 1368-5201

Article
Publication date: 1 May 2006

Mary Anne Kennan, Fletcher Cole, Patricia Willard, Concepción Wilson and Linda Marion

The purpose of this paper is to analyse job ads as relatively accessible indicators of the knowledge, skills and competencies required of librarians by employers. It then uses a…

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Abstract

Purpose

The purpose of this paper is to analyse job ads as relatively accessible indicators of the knowledge, skills and competencies required of librarians by employers. It then uses a framework provided by the literature on professional jurisdiction to examine what may be trends and shaping factors for the Library and Information Studies (LIS) profession with regard to jurisdiction in a changing information landscape.

Design/methodology/approach

Job ads were examined in two separate studies; one comparing job ads in Australia and the USA over eight weeks in 2004, and the other looking at one month snapshots of Australian job ads in 1974, 1984, 1994 and 2004. The text from the job ads was analysed using a content analysis software package. The literature on professional jurisdiction provided an interpretive framework.

Findings

The Australian snapshots over time showed that there is an increasing lack of clarity about the skills and competencies required of librarians. The American job ads seemed to rank jurisdictional knowledge and professional qualifications more highly than their Australian counterparts. Interpersonal skills, behavioural characteristics and technical services skills are in demand in both countries.

Originality/value

In addition to reporting on the knowledge, skills and competencies required of librarians, by applying an interpretive framework from the literature on professional jurisdiction the paper exposes some of the challenges ahead for the LIS profession. Research limitations/implications – The research used a small number of sources and a relatively small number of ads. It is acknowledged that job ads are only one source of information about knowledge, skills and competencies.

Details

Aslib Proceedings, vol. 58 no. 3
Type: Research Article
ISSN: 0001-253X

Keywords

Article
Publication date: 1 February 1963

BOOKS on Work Study and its related techniques written by British authors are a mere runnel when contrasted with the literary Mississippi which flows from the American presses. A…

Abstract

BOOKS on Work Study and its related techniques written by British authors are a mere runnel when contrasted with the literary Mississippi which flows from the American presses. A new one is an event, so we are glad to welcome Michael Avery's volume on Methods Engineering which embodies some material previously contributed to this journal.

Details

Work Study, vol. 12 no. 2
Type: Research Article
ISSN: 0043-8022

Abstract

Details

Review of Marketing Research
Type: Book
ISBN: 978-0-85724-726-1

1 – 10 of 226