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In spite of an intuitive appeal regarding association between personality and investment efficacy, there is a dearth of empirical support for the effects of theoretically meaningful personality difference on intuitive and analytical ability, which further explains investment efficacy. The current study aims to explore this link using multi-method analysis.

In Study 1, the experimental protocol captures intuitive responses of naïve investors in four different investment horizons and maps the findings with personality constituents of the Big Five (Costa and McCrae, 1992), while in Study 2, survey of active investors seeks their preference for intuition or deliberation (PID, Betsch, 2004) in decision-making, along with measuring their investment efficacy and analysing the results on the basis their personality Type A vs Type B.

Subjects with lower extraversion tend to have superior forecasting accuracy for gold and dollar, while those with lower neuroticism have tendency of superior forecasting for dollar and Nifty index in mid-term investment. Further, in Study 2, the results indicate superior intuitive ability, analytical ability and investment efficacy of Type B investors.

The study is unique in two ways. One, it explores the role of personality in ambidextrous decision-making framework, where rationality and intuition iteratively operate in a parallel, yet synchronous, fashion. Two, the study attempts to examine the role of personality in the unique socio-cultural context of an emerging economy such as India with Eastern religious traditions, having strong implications on the personal characteristics of the decision agents.

This paper seeks to present new insights into strategic thinking, proposing a model of strategic thinking competency.

To find new knowledge, the research applies the Straussian grounded theory research method using multiple sources and techniques of data inquiry: in‐depth interviews, observations, literature review, and related published documents. The sample cases are business leaders of leading high growth companies in their respective markets, representing eleven different industries in Thailand.

Among many new knowledge, the study found seven characteristics of strategic thinking that impacts strategy formulation, strategic actions, and business performance: conceptual thinking ability, visionary thinking, analytical thinking ability, synthesizing ability, objectivity, creativity, and learning ability. This set of abilities and skilled are termed “strategic thinking competency”.

In‐depth interview data inquiry method has potential bias towards positive information. Although the study covers many industries, the small number of sample cases limits degree of generalization. A constraint of qualitative research method in interpretation of the results is reduced by comparing empirical results to the literature.

The “strategic thinking competency” model offers a framework for developing strategic thinking of business leaders and managers which contributes to better strategy and better business performance. Human resource developers may apply the model for designing training programs to develop better strategic thinkers.

Better strategic thinking could help improving efficiency and effectiveness of business and general management.

The study introduces a model of “Strategic Thinking Competency” with seven characteristics, proposing a new way of defining strategic thinking.

The development of mass-customization capability (MCC) is crucial for a growing number of manufacturing firms nowadays and presents great challenges, especially in the area of operations management. The purpose of this paper is to provide insights into which individual competencies (ICs) of an operations manager (OM) are important to the MCC of the manufacturing organization the OM works for.

A multiple-case study was designed, involving eight machinery manufacturers in one European country, to collect data on their MCC and on the ICs of their OMs. Empirical case data were triangulated with analytical conceptual arguments grounded in the existing literature.

The study provides empirical evidence of, and logical explanations for, the fact that OMs working in high-MCC manufacturing organizations use the ICs of negotiation, information seeking, efficiency orientation, analytical thinking and pattern recognition significantly more often than OMs employed by low-MCC organizations.

Future research could replicate this study in other industries and countries, as well as for other managerial roles.

The study provides indications for OM selection and training in companies that are pursuing a mass-customization strategy.

While the literature on technological and organization-level enablers of MCC has grown considerably, the understanding of its individual-level enablers is still limited and concerns mostly the workforce. This is the first study that relies not on practitioners’ opinions, but on data regarding manufacturers’ MCC and their managers’ ICs to shed light on which managerial competencies are important to a manufacturer’s MCC.

To investigate the skills and abilities that MBAs who study marketing, those occupying marketing positions, and companies that hire marketers regard as important; the level of competency required to perform on the job; and areas that need improvement, whether through on‐the‐job training, continuing education, or changes in MBA curricula.

Large‐scale international longitudinal and cross‐sectional surveys used to assess skill development, skill requirements, and the need for additional education provides the foundation of this paper. The data are obtained from three surveys conducted by the Graduate Management Admission Council: Global MBA Graduate Survey, MBA Alumni Perspectives Survey, and Corporate Recruiters Survey.

Understanding the perspectives of different constituencies provides an in‐depth and comprehensive view of the skills and abilities needed by those who work in marketing. Without the assistance of a crystal ball to peer into the future, an empirical investigation is required into the relationship between skill development in the classroom, practical use of skills in the field, and the requirements of hiring companies for graduates. The paper identifies a thinking‐doing divide, discusses why it exists, and suggests how it may be corrected.

The research, although consisting of large international samples, is limited to students and alumni of graduate business schools and companies that hire MBAs. Even though the scope of the samples is limited to more advanced practitioners, the information is useful to faculty, students, and companies at all levels to assist in developing marketers of the future.

This paper presents data from three viewpoints that taken together yield a comprehensive picture of graduate education for marketers as it exists today, and clearly suggests directions for graduate education of future marketers.

Applies the analytic‐synthetic dichotomy of hemispheric functioning suggested by Levy‐Agresti and Sperry to explain the chunking theory of Miller. Constructs a theory of cognition, based on cerebral functions which were discovered through hemispheric differences. Shows that all the arguments of Efron against the hemispheric paradigm are merely “puzzles” that can be solved within this paradigm. New findings of Efron and Yund were, in fact, predicted by a component of this theory.

Financial representation research has gained considerable attention among researchers. The argument is on representation preferences and the effect of graph versus text representation of financial data. The display format for net income (NI) and comprehensive income (CI) has been proven to influence users’ financial decision-making process, depending upon users’ characteristics. It is worth noting that millennials are users whose characteristics and cognitive skills differ from those of preceding generations. This study aims to unravel millennials’ preferences for the earnings information and representation when making financial analysis and judgement, thus providing insight on their decision-making strategy, either perceptual or analytical.

This study used a 2 × 2 full factorial of experimental design, in which the financial representation in the following two ways: the textual disclosure content (NI versus CI) and the graphical display content (NI versus CI) was manipulated. This study conducted an online experiment with a total of 60 final participants.

The results reveal that textual disclosure of CI influences millennials’ financial decisions. This study also discovered that millennials’ financial decisions are unaffected by graphical displays of financial data as they place greater importance on textual financial data, particularly on CI representations, when making financial decisions.

Millennials are financial users who apply different financial analysis and judgement strategy from their predecessor. They value textual disclosure and CI when analysing firms’ performance.

This study contends that millennials are the financial users who will use analytical strategies while making financial decisions.

The spread of fake news on Instagram is still a problem that needs to be solved. Teenagers are a generation that is vulnerable to fake news, for example, high school students. Students need media literacy to help them protect against fake news. The media literacy skills possessed by students influence the behavior of spreading fake news that they do. This study aims to examine the effect of student media literacy on the behavior of spreading fake news on Instagram among students at public high schools in Surabaya.

This study used an online survey to100 students at five public high school in Surabaya to get the data on their ability to respond to the fake news on social media Instagram.

It was found that there is a media literacy that has a significant effect on the behavior of spreading fake news on Instagram. Based on these findings, it can be concluded that media literacy influences the behavior of spreading fake news on Instagram, and other factors influence the rest. There are seven media literacy skills, and the high category are grouping, deduction, synthesis and abstraction abilities. Meanwhile, the abilities included in the medium category are analysis and evaluation abilities.

This paper will provide insight of the media literacy levels on teenagers in metropolitan city. This result can be used as guide to add the media literacy subject at high schools and can be used to strengthen the media literacy skills among teenagers.

Legislation is being prepared in both Canada and the USA to force a new social reality on the workplace in which pay systems will be made equitable. The vehicle will be job evaluation. This article details, in practical terms, how job evaluation techniques can be used as a means of social‐reorientation towards a new era of industrial relations.

Reports the analysis of the data normally used to admit graduate students into US graduate programmes for preparing educators for leadership positions in schools. Further analyses the data of additional criteria used by one university in an attempt to provide more equitable evaluation of minority students. The results show significant differences in the scores of black and Hispanic females and other subgroups on standardized tests, but not on jobrelated measures. Recommendations include broadening the measures used to make decisions regarding candidates′ admittance to assure a more equitable pool of candidates to fulfil the needs of the rapidly changing demographics in the schools.

The purpose of this paper is to investigate the expectations and evaluations of services provided by members of an ethnic minority using the lens of ethnic stereotypes. The authors also examine how ethnic service providers (ESPs) are evaluated by customers from the majority group vs the same ethnic group as the provider.

In Study 1, the authors measure the stereotypes about skills, abilities, and typical professions associated with different ethnic groups (i.e. Chinese, South Asians and white). The authors then measure the effect of these stereotypes on the performance expectations from ESPs in different professional services. In Study 2, the authors manipulate the service domain (stereotypical vs counter-stereotypical) and the level of service performance (good: above average performance vs mediocre: below average) of a Chinese ESP, and subsequently measure the evaluation of the ESP by the same ethnic group (Chinese) vs majority group (white) participants.

Performance expectations from ESPs closely match the stereotypes associated with the ethnic group. But the performance of an ESP (especially mediocre-level service) is evaluated differently by the same ethnic group vs majority group customers, depending upon the domain of service. A Chinese ESP providing mediocre service in a stereotypical domain (martial arts instructor) is evaluated more critically by same ethnic group (Chinese) participants as compared to white participants. In contrast, a Chinese ESP providing mediocre service in a counter-stereotypical domain (fitness instructor) is evaluated more favourably by same ethnic group (Chinese) participants as compared to white participants. There is no such difference when performance is good.

It is a common practice to employ ESPs to serve same ethnic group customers. While this strategy can be effective in a counter-stereotypical domain even if the ESP provides mediocre service, the findings suggest that this strategy can backfire when the performance is mediocre in a stereotypical service domain.

The results demonstrate the need for emphasizing outcome (vis-à-vis interaction) quality where ESPs are employed to serve same ethnic group customers in a stereotypical service setting. However, when an ESP is offering a counter-stereotypical service, the emphasis needs to be more on the interpersonal processes (vis-à-vis outcome). Firms can gain by taking this into account in their hiring and training practices.

Prior research has primarily used cultural distance to examine inter-cultural service encounters. The authors show that ethnic stereotypes pertaining to the skills and abilities of an ESP can affect evaluations beyond the role of cultural distance alone.