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The purpose of this paper is to determine the extent to which constructs of institutional isomorphism apply to Los Angeles Police Department’s (LAPD) performance measurements of the US Department of Justice’s federal consent decree.

A case-study approach was used to gather and analyze the data, including documentary research, personal interviews, and observations.

The findings demonstrate that isomorphic pressures existed in the LAPD’s Audit Division and influenced the development of performance measures for reforms although not in a straightforward or unidimensional manner.

Police auditing in the context of the federal consent decree is shown to be a viable approach for institutionalizing police reforms, but further research is necessary on specific performance measurements of police operations and relationship between these measures and police effectiveness.

Aims to understand whether there is any linkage between theoretical models and realistic perceptions of policing. Presents the results of a survey in which both police officers and community members were sampled to rate police activities and organizational principles that represent police professionalism, community policing, problem‐oriented policing, and the security orientation. The data were collected in the Rutgers community in Newark, New Jersey, USA, through a survey questionnaire, and analyzed through factor analytical models to see whether different police activities and organizational principles clustered under different factors. Suggests that the result prompted some rethinking about the policing models factored in this study. Discusses how they relate to each other conceptually and how they should be utilized operationally in the context of the research setting. Suggests further studies of policing models using factor analyses.

In late April 1973, Charles P. Sutcliffe, the Commissioner of the Royal Hong Kong Police Force (RHKPF), received confidential information that Chief Superintendent Peter F. Godber, Deputy District Police Commander for Kowloon, was remitting money abroad. This information was transmitted to James J. E. Morrin, the Director of the Anti-Corruption Office (ACO), for investigation. By the end of May 1973, investigations by the ACO officers revealed that Godber had deposited in Hong Kong banks or remitted overseas HK$650,000 (US$128,332) since 1968 (Blair-Kerr, 1973a, pp. 3–4).

Prior studies have shown that terminology support can improve health information retrieval but have not taken into account the characteristics of the user performing the search. In this chapter, the impact of translating queries’ terms between lay and medico-scientific terminology, in users with different levels of health literacy and topic familiarity, is evaluated. Findings demonstrate that medico-scientific queries demand more from the users and are mostly aimed at health professionals. In addition, these queries retrieve documents that are less readable and less well understood by users. Despite this, medico-scientific queries are associated with higher precision in the top-10 retrieved documents results and tend slightly to generate knowledge with less incorrect contents, the researchers concluded that search engines should provide query suggestions with medico-scientific terminology, whenever the user is able to digest it, that is, in users above the lowest levels of health literacy and topic familiarity. On the other hand, retrieval systems should provide lay alternative queries in users with inadequate health literacy or in those unfamiliar with a topic. In fact, the quantity of incorrect contents in the knowledge that emerges from a medico-scientific session tends to decrease with topic familiarity and health literacy. In terms of topic familiarity, the opposite happens with Graded Average Precision. Moreover, users most familiar with a topic tend to have higher motivational relevance with medico-scientific queries than with lay queries. This work is the first to consider user context features while studying the impact of a query processing technique in several aspects of the retrieval process, including the medical accuracy of the acquired knowledge.

Friendships, an important form of people’s everyday relationships with others, have been studied by many scholars from different disciplines. However, there is limited research on friendship in the context of childhood, particularly that of Chinese rural children. This chapter presents findings from an in-depth study on Chinese children’s understandings and experiences of friendships with peers in the context of a rural primary boarding school. Data for this research were collected through an intensive five-month study, using an ethnographic approach, in a rural primary boarding school (given the pseudonym ‘Central Primary School’) in the western area of China in 2016. This chapter discusses parents’ influences on children’s selection of friends, particularly their ‘good’ friends, and their understandings of the functions of making friends in the context of rural China. It unpacks parents’ interventions on children’s friendships by discussing the moralised hierarchical relationship between children and their parents – children are expected to show obedience to parents. Then, it argues that the Confucian-collectivist values construct a relationship between a child’s individual achievement and their family’s collective good, which makes friendship not only an individual issue but also a collective one too.

The purpose of this paper is to conceptualise and discuss the possible insights that can be generated for product development by analysing the user-generated content available from various social media platforms.

The paper reviews the role of user generated content in developing products and its features (e.g. appearance and shape). It delineates the directions in which the relationship between social media content and customer oriented concepts evolve while developing successful new products.

The review and arguments presented in this paper suggest that the social media approach adds more value than the traditional approaches for obtaining insights about the products. Availability of users’ opinions and information about existing products provide insights for the improvement in the product design process. Co-creation and self-construal are important components that are based on customer engagement and customer behaviour, respectively, in the product design and development.

As social media creates new ways of communication with users, businesses can include users into the product development process to improve and refine their products or for making the next generation of products.

This paper suggests a new approach in getting useful insights about the products from user-generated contents. This way of using social media helps businesses to move forward from the traditional product development paradigms.

The purpose of this study is to empirically investigate the extent to which two types of commercial partnerships (business partner and non-business partner) affect the collaborative innovation of firms in emerging economies. Specifically, the roles of two commercial partnerships are investigated. Additionally, the study explores the moderating effect of external technological uncertainty and internal dynamic capabilities on the relationship between two commercial partnerships and on collaborative innovation.

Using a sample of 370 high-tech firms in China, the authors applied the partial least squares structural equation modeling approach to model these relationships.

The findings reveal opportunities and challenges for companies according to two intensities of commercial partnership for collaborative innovation. The partnership contribution to innovation and competiveness is different within the two routes and ranges. The findings indicate that (1) intense commercial relationships with business partners have a stronger positive significant impact on collaborative innovation than those with non-business partners and (2) non-business partners have a weaker positive impact on collaborative innovation at high external technological uncertainty. It was also found that (3) the positive impact of business partners on collaborative innovation is weakened when a firm has high dynamic capabilities, whereas the positive impact of non-business partners is strengthened.

Insight into the roles of two commercial partnerships in achieving collaborative innovation facilitates the advancement of the theoretical understanding of the circumstances under which cooperative innovation can be more effective under different partnerships.

A key strategic question is whether comprehensiveness enables firms to make better strategic decisions in various environments. In the process of innovation, companies must choose different types and quantities of partners, and they must regulate their partners’ innovative behavior by establishing a corresponding network structure and relationship rules. The current study focuses on analysis of how different intensities of commercial partnerships affect collaborative innovation. This research provides a theoretical framework that creates a new classification of commercial relations with regard to collaborative innovation, and it highlights the difference between the two types of partnerships. This study finds that there are many problems in the selection of innovative partners in China’s high-tech companies. Therefore, companies should strengthen their understanding of cooperative innovation, and they should build and manage highly efficient innovation networks. This study helps companies, high-tech industry associations, academia and government to take enhanced, informed actions.