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Population ageing, coupled with economic uncertainty and a shifting workforce structure, has directed the attention of public and organizational policy makers toward the potential contribution of older workers and skilled migrants in meeting labor supply shortages in ageing populations. This chapter presents labor supply and demand scenarios for 10 OECD countries and examines trends in the labor force participation of older workers against the backdrop of changes to the nature of work in an era of globalization, casualization, and, increasingly, automation. Brief analysis of each country’s situation and policy responses indicates that China, Japan, and Korea stand out as being at particular risk of being unable to maintain growth without undertaking drastic action, although their areas of focus need to differ. A limitation of the study is that GDP projections used in labor demand analysis were based on historical rates and represented past potential and a long-run average of historic economic output. Future research might also undertake comparative analysis of case studies addressing different potential solutions to workforce ageing. A key implication of the study is that there is a need to take a blended approach to public policy regarding older workers in a changing labor market. Where migration has historically been a source of labor supplementation, this may become a less viable avenue over the near future. Future shortfalls in labor imply that economies will increasingly need to diversify their sources of workers in order to maintain economic growth. For public policy makers the challenge will be to overcome public antipathy to migration and longer working lives.

For many nations, their workforces are ageing. The purpose of this paper is to explore the concerns and attitudes of employers to employing older workers and what information they require.

A questionnaire survey of workplaces was undertaken in the Fife region of Scotland, which in economic and demographic terms is representative of wider Scotland and other nations in Northern Europe. Descriptive analysis was undertaken to give insight into concerns and actions taken regarding ageing workforces.

Most workplaces perceive more advantages to employing older workers than challenges. Many have adapted training and work practices, but many have not. The majority surveyed believe that existing policies and strategies are sufficient. This points to the need for national and local government and employer associations to become more active to persuade workplaces to better manage future workplaces.

Generalisability is problematic and the small sample restricted the scope of statistical analysis.

The authors were unable to judge the severity of how an ageing workforce impacts on workplace performance, as employers found it difficult to conceptualise and identify the impact of ageing from market and economic pressures.

Resulting from population ageing the workforce of many societies are becoming older, this will impact on workplace relations and the social identity of those over the age of 50 years.

Little research has been undertaken to assess workplaces awareness of, and how to adapt to, an ageing workforce, and research is required to inform and guide management strategy of employers.

The purpose of this paper is to aim to characterise the knowledge management process of the ageing human capital, within the sectors of aeronautics and bio‐technologies in Canada.

The methodology consists of: cross‐search of literature towards the elaboration of a theoretical map; and collection of data involving semi‐directed interviews followed by a thematic and statistical analysis of the textual data.

Management's knowledge of social and relational knowledge, especially those of ageing workers, appears to be scarce, thus resulting in ageing workers being perceived as surpassed by technological and scientific progress. This conception deprives the company of an important source of knowledge capitalisation. A model relevant to the evaluation of company practices related to inter‐generational aspects of knowledge management should include six basic dimensions, namely: management philosophy (a managerial style favouring projections and proximities), strategic analysis (knowledge, memory and learning strategy), organisational analysis (information management system and knowledge creation process), operational analysis (places of socialisation), competencies (relational and communicational know‐how, individual memory and capacity of judgement), and the role of ageing personnel (activation of organisational and human resource networks).

Further validation is required across an enlarged population, with the aim of operationalising the observed concepts within a practical evaluation guide of company practices related to inter‐generational aspects of knowledge management.

By centering the analysis on highly qualified ageing individuals, the authors discerned a phenomenon showing that even within highly technological contexts knowledge management is far from systematically integrating those recognised a priori as carriers of knowledge.

This paper aims to investigate a workforce policy response to the ageing workforce, emerging social and demographic trends, ongoing and rapid change, the growth in complexity and the changing nature of work.

The main method for constructing this paper is analysis of selected texts rather than the more conventional empirical studies. The approach is that of scenario construction, guided by the criteria established by Nowotny et al. Evidence is gathered of emergent trends that affect management practices and structures now and in the foreseeable future. These trends are identified and woven into a commentary that links them in a focus on the priorities for Australian organizations.

The findings from this research suggest that “command‐based” management structures of the bureaucracy, given emergent trends, present as an impediment to organizational success. Rather, a workforce policy reform agenda for both understanding and managing noted historical conditions in a coherent way is proposed.

The conclusions of this paper are significant for large organizations faced with the dynamism of the modern era and the difficulties associated with emerging demographic and social trends. They suggest a workforce policy reform agenda for both understanding and managing these historical conditions in a coherent way.

This paper deals with a topic that is exercising policy makers in all the developed economies. It offers practical advice to assist the development of workforce policy to better manage emergent trends.

Although the world is rapidly ageing, the alarming explosion of youth unemployment seems to have removed the workforce ageing issue as a priority from the policy agenda. The purpose of this paper is to test and investigate the main needs and willingness to work among the older population, as well as the main advantages for organizations employing older workers.

The main research objectives were: first, to explore the effect of demographic and socio-economic predictors on an older person’s intention to work; and second, to focus on the main advantages that should induce organizations to retain older workers in their workplace. The paper is based on a survey and an interdisciplinary review of the literature.

The study indicated that educational level led to improved active behaviours in the labour market. In other words, people who obtained a higher level of education showed a greater likelihood to desire a prolongation of working life, while lower educational attainment may have lessened the willingness and capacity of older people to remain in the workforce. The main benefits for organizations with older workers are highlighted.

The survey has a number of limitations: the sample is small and was completed with reference to a single country, making it difficult to generalize results beyond this country study; the questionnaire relied solely on a few areas, while it would be better to gather additional information; the survey only targeted retired people, while it would have been interesting to also collect answers from workers nearing retirement. The association between individuals’ educational levels and their intention to work in later life suggests that continued development of educational programmes for workers could favour greater retention in the workplace.

As the ageing population is an increasing phenomenon, the participation of older people in the labour force and lifelong learning should become commonplace in the perspective of a more equitable society. The main challenge is to rethink retirement, by abolishing the mandatory retirement age and by providing more flexible work options.

Changes in national system and corporate strategies are required to meet the economic challenges of ageing populations.

This study advances research on age management because it provided evidence that educational background plays a fundamental role in determining the willingness to return to work. In addition, the paper proposes a new integrated approach of sustainable social change.

The purpose of the paper is twofold: to discuss characteristics and potential effects of an ageing workforce and to present the perception manufacturing managers have of the influence of demographic change on the manufacturing function.

The phenomenon of demographic change and the characteristics of ageing workers are presented based on a literature study. In addition, the results of a survey within German industrial firms are put forward, in which operations managers were asked about their perception of older workers in manufacturing.

Effects of the demographic transition will influence manufacturing companies in every economy. An ageing workforce is well suited to support quality‐focussed manufacturing strategies. Yet, the adoption of new manufacturing technologies might be hampered by the older employees' unwillingness to learn that is assumed commonly.

The empirical research provides a first look at the substantial impact that demographic change will have on manufacturing companies. The discussion is based on trends in Germany and on the reported perceptions of German manufacturing managers; however, it is argued that implications can be transferred to other economies.

Practitioners will see the necessity to consider the impact of demographical change in future decisions. It is discussed which commonly held beliefs about older workers are justified based on scientific research.

Focusing on the demographic transition, this paper adds an important aspect to the academic discussion of the future of manufacturing, highlighting the significant consequences that demographic change will have on manufacturing and suggesting concepts for addressing the challenge in practice. Furthermore, it provides first empirical results of the perception of manufacturing directors about this topic.

The aim of this paper is to review research conducted on managing the ageing healthcare workforce and identify gaps for further research.

A systematic literature search of studies in the English language was carried out in Scopus and Web of Science databases.

The study consists of an analysis of 75 published articles. The majority of the papers were published in recent years, indicating a growing interest in the field. The authors specified the following inclusion criteria: all years, articles/reviews, English language and full text in the Web of Science and Scopus databases. The authors of the paper illustrated seven major categories with different topics that were suggested for future research. It included: challenges of labor market in the healthcare field, age-related changes and their influence on work ability, training opportunities and lifelong learning among ageing health workforce, motives of early retirement, ageing and its relationship to Occupational Health and Safety. Longitudinal studies and case study strategy with mixed-methods approaches were suggested for future research by the authors.

The paper summarizes knowledge related to the management of ageing health workforce, describes topics researched and as a result, presents findings on and conclusions about the most important future implications of the ageing workforce for management in the healthcare field providing lines for further research. To the authors' knowledge, no holistic systematic literature reviews have been published in academic journals targeted specifically to ageing healthcare workers.

The purpose of this paper is to understand the experience of human resource (HR) professionals in managing career development for older workers. It focuses on the influence of personal, social and organisational experiences of HR professionals on (1) their approach to career development of older workers and (2) their organisation's career development practices for older workers.

Data were collected through individual semi-structured interviews with 14 HR professionals from large organisations with at least half of their workforce aged 45 and above. The transcripts were analysed thematically, with the coding process informed by Ricoeur's theory of interpretation.

Three main themes emerged within the HR professionals' narratives. They identified with (1) the protagonist mindset in career development stories, (2) the enabling enforcer of individualised career development practices and (3) the agent for change in career development practices.

This study shows that a narrative thematic analysis can be used to explore how the experiences of HR professionals can affect the design and implementation of career development strategies for this cohort of workers. Further, recruiting HR professionals with a protagonist mindset can generate organisational practices inclusive of older workers.

This study is one of the first to focus on the role of HR professionals in managing career development practices for older workers and the influence of supportive managers on their attitudes and actions with older workers.

It is estimated that we spend at least a third of our working lives in the workplace and the duration of this, due to the extension of working lives through legislative changes and increased pension ages, is set to increase. Ageing of the workforce is a growing concern but health and safety issues cannot be used as an excuse for not employing older workers. A healthy workplace is one where the risks are managed and where workers and their managers work together to improve the work environment and protect the health of the workers. Furthermore, linking this to personal health resources and the local community can improve the health of all involved. Within the workplace this includes both the psychosocial and physical work environment. To create a healthy workplace there is a need to ensure risk management measures are in place and our older workers participation in risk assessment and risk reduction programmes. In addition to this, targeted occupational health promotion programmes may be beneficial. There are few integrated policies with regard to age and work but research does identify good practice, including participation of employees in change measures, senior management commitment and taking a life-course approach. While there are challenges in relation to age-related change, the work ability concept can improve understanding. The use of a comprehensive approach such as Age Management can help employers who have a critical role in making the workplace age-ready.

Adaptation to the requirements of digital economy is especially difficult for older workers, which is a challenge for today’s organizations due to workforce shrinking and ageing. Therefore, the purpose of this paper is to investigate how it is possible to develop older employees’ potential in technology use in the business environment.

The authors examined how employees at various age perceive barriers during enterprise system (ES) adoption and use. This exploratory study is based on grounded theory and draws from the opinions of 187 Polish ES practitioners.

With age, emphasis on employees’ perception of mandatory ICT implementation projects is shifting from technology to people-related considerations. For older employees, job security and workload appear the most critical issues in such projects. Age-diverse collaboration appears necessary to address the problems posed by technology-related and demographic changes.

The findings imply that incorporating multiple stakeholder perspectives and age-related considerations into research on ICT adoption appears essential.

ICT adoption in the business environment can be successfully supported by age-balanced team building, cooperation between younger and older employees, and age-adjusted change management initiatives.

Supporting older employees during the implementation of mandatory business software should embrace reducing their negative attitudes to ICT-induced change by minimizing their perception of job insecurity.

Unlike many prior studies, the current research places age in the central role and discusses not only how it is possible to support older employees, but also how to leverage their potential in the process of ICT adoption and use in a mandatory setting.