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Purpose – Overview of Hayek's cognitive theory and the contributions of chapters.

Methodology/approach – Perspective on significance of Hayek's cognitive theory for the social sciences.

Findings – Hayek's cognitive theory provides insight into his oeuvre; more importantly, it is relevant for social theory in its own right.

Research limitations/implications – Hayek's cognitive theory warrants further attention by economists and social theorists interested in evolutionary social processes.

Originality/value of paper – To counter a widespread view that the contribution to economics and social science of Hayek's cognitive theory is largely confined to methodology. Hayek's cognitive theory also provides a useful framework for furthering the understanding of evolution within the social realm.

This chapter illustrates two leadership theories – Heifetz’ (1994) theory of adaptive change, and Bridges and Mitchell’s (2000) theory of leading in transition – to illustrate their applicability to leading experienced staff through change. Using adult learning and followership theories as a conceptual framework, this case study illustrates an application of Heifetz’ (1994) and Bridges and Mitchell’s (2000) theories. Heifetz’ (1994) and Bridges and Mitchell’s (2004) leadership theories offer library leaders a framework for understanding, managing, and leading change efforts. The results in a case study approach are naturally subjective and may have limited generalizability to other library contexts. This study illustrates how library leaders may use established leadership theory to support experienced staff and guide change efforts. In using the adult learning and followership theory framework, the writer advocates for a humane approach to managing change with experienced staff. This chapter is original in its synthesis of three areas of theory in service of understanding leadership and change: adult learning, followership, and leadership. It is the first study to use Heifetz (1994) and Bridges and Mitchell (2000) in the context of library leadership.

This chapter addresses two identified weaknesses in entrepreneurial ecosystem studies: there is a lack of focus on the relationships between the components of entrepreneurial ecosystems and little understanding of the underlying processes that determine how entrepreneurial ecosystems change over time. Both entrepreneurial ecosystems and solutions ecosystems from social entrepreneurship studies are place-based complex adaptive systems that are emergent in nature. While neither of these ecosystem types can be controlled, they can be influenced and guided to follow a direction by designing conditions for emergence and transitions. In this chapter, the proposition that an online tool, that is used to strengthen solution ecosystems and support their emergence and transition, could also be used to strengthen entrepreneurial ecosystems and guide their emergence and transition is examined. Two cases are used to investigate this proposition: a food security solution ecosystem case study that demonstrates how the online tool is used for solution ecosystems, and an impact economy entrepreneurial ecosystem case study that highlights how the online tool could be used for an entrepreneurial ecosystem. It is demonstrated in this chapter that the online tool can be used to address the current weaknesses of entrepreneurial ecosystem studies. In addition, it is suggested that by combining solution ecosystems with an impact economy entrepreneurial ecosystem, the online tool can be used to support the creation of conditions for social entrepreneurial places to emerge that are capable of addressing the most pressing problems that places face including the sustainable development goals.

Although models have been published in the literature covering various aspects of the job performance domain (e.g., technical performance, contextual performance), researchers have recently recognized a void in these models and have called for their expansion to include adaptive performance components (Campbell, 1999; Hesketh & Neal, 1999; London & Mone, 1999; Murphy & Jackson, 1999). Toward this end, Pulakos, Arad, Donovan, and Plamondon (2000) developed a taxonomy of adaptive job performance similar to the model of job performance developed by Campbell, McCloy, Oppler, and Sager (1993). This model contained eight dimensions of adaptive job performance. Pulakos et al. began their research with a review of various literatures on adaptability and identified six different aspects of adaptive performance. These are shown in Table 1, along with the research references from which they were derived. The diversity of substantive areas that are represented in the research articles cited in Table 1 is a testament to the perceived importance of adaptability across a number of behavioral disciplines. Although the idea that adaptive performance is multi-dimensional was reasonable based on the wide range of behaviors “adaptability” has encompassed in the literature (for example, adapting to organizational change, different cultures, different people, new technology), no published research prior to Pulakos et al. had systematically defined or empirically examined specific dimensions of adaptive job performance. Pulakos et al. conducted two studies to refine the six-dimension model of individual adaptive job performance derived from the literature. In Study 1, over 1,000 critical incidents from 21 different jobs were content analyzed, yielding an eight-dimension taxonomy of adaptive performance. That is, the critical incident analysis produced two additional adaptive performance dimensions that are shown at the bottom of Table 1.

This paper argues that creative compliance tactics are an innovative union renewal strategy. Creative compliance involves the observance of the letter of the law while undermining its spirit. This regulatory inconsistency stems from indeterminate legal outcomes and discretion in legal interpretation and application. Drawing on interviews with senior union officials in four case studies in Australia, this paper reveals that two particular types of creative compliance tactics have been used by the unions to achieve positive outcomes: work-to-rule and the exploitation of loopholes. These opportunistic and proactive approaches to ‘anti-union’ legislation at the national level since 1997 represent a sea change in union tactics and a viable union renewal strategy, because they augment the individual ability of unions to shape and advance an agenda and therefore, adapt and transform at an organisational level. Consistent with adaptation theories on organisational-environment relations and strategic choice theory, the findings reinforce that unions ‘own’ strategic choices and that they can, in response to environmental scanning, adjust their tactics accordingly.

This chapter develops a framework for classifying approaches to conceptualizing and measuring implementation of innovations. It first develops a typology that distinguishes rollout, modification, programmatic and transformation conceptualizations of implementation. The implications of each conceptualization for measurement of implementation are discussed. Following this a classification scheme for implementation measures is presented that distinguishes measures on the basis of their: (a) criterion for success of the implementation; (b) innovation unit; (c) source of data; (d) measurement scale; and (e) level of analysis. Issues related to various measurement choices are discussed along with recommendations for future research and development in the measurement of implementation.

This chapter provides a reflective synopsis of six cases focused on making healthcare sustainable. The nature and value of an ecosystem perspective is explored. The intent is to apply and generate organizational knowledge to understand and guide purposeful design and learning.

From five countries where healthcare is organized differently, these cases illuminate particular approaches to develop the capabilities for healthcare to deliver greater value to society. Each case is examined through the lens of an appropriate theoretical perspective. This chapter reports the themes that were common in the six case studies.

New approaches are changing the connections in the healthcare ecosystem, including the flows of: medical knowledge, clinical information, and resources. Common themes include: the importance of networks in the emerging healthcare ecosystem; the role of governance mechanisms and leadership to align the diverse ecosystem components; the engagement of dominant ecosystem actors; the need for adaptive change capabilities, and for multi-stakeholder research collaborations to generate actionable knowledge.

Taking an ecosystem perspective enables healthcare leaders to broaden their conceptualization of the changes that will be required to be sustainable in a changing society.

Almost every man, woman and child is affected by the healthcare system. Increasing the sustainability of healthcare is integral to increasing societal sustainability overall.

Viewing the ecosystem as the appropriate focus of purposeful change departs from a traditional approach that focuses on the effectiveness of each element.

Accounting for quality and improved organizational performance has recently received attention in management control research. However, the extent to which process innovation changes have been integrated into management control research is limited. This paper contributes to that integration by drawing from institutional adaptive theory of organizational change and process innovation strategies. The paper utilizes a 2 by 2 contingency table that uses two factors: environmental conditions and organizational change/learning strategies, to build a process innovation framework. A combination of these two factors yields four process innovation strategies: mechanistic, organic, organizational development (OD) and organizational transformation (OT).

The four process innovation typologies are applied to characterize innovations in accounting such as activity based costing (ABC). ABC has been discussed as a multi-phased innovation process that provides an environment where both the initiation and the implementation of accounting change can occur. Technical innovation can be successfully initiated as organic innovation that unfolds in a decentralized organization and requires radical change and double loop learning. Implementation occurs best as a mechanistic innovation in a hierarchical organization and involving incremental change and single loop learning. The paper concludes that if ABC is integrated into an OD or OT intervention strategy, the technical and administrative innovation aspects of ABC can be utilized to manage the organization’s operating activities.