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Article
Publication date: 6 December 2022

Michelle McLeod, David Roger Vaughan, Jonathan Edwards and Miguel Moital

The purpose of this paper is to examine the information flows, in terms of content and process, underpinning the sharing of knowledge by managers and owners. Such an…

Abstract

Purpose

The purpose of this paper is to examine the information flows, in terms of content and process, underpinning the sharing of knowledge by managers and owners. Such an examination reveals similarities and differences that will influence the generation and dissemination of knowledge used in tourism business operations and contribute to innovation.

Design/methodology/approach

This paper examines information flows within the theoretical and methodological framework of social network analysis. The findings were derived from a quantitative study of tourism managers and owners of a tourism hub in South-West England.

Findings

The main finding was that network structure characteristics determine the flow of information within owners’ and managers’ social networks. The owners of smaller businesses received information from several sources and, therefore, had fewer structural constraints and reported larger structural holes. In comparison, the managers had more brokerage opportunities to disseminate the information within their social networks.

Research limitations/implications

This paper highlights knowledge sharing between tourism business managers and owners in an open network structure. First, an open network structure builds innovation through the provision of nonredundant information. This is determined through the effective size of structural holes and the dissemination of information through brokerage roles. Second, the knowledge capability of a destination is built up through the social networking of managers and owners. The generation and dissemination of knowledge in a tourism destination are facilitated by the social networking activities of managers and owners.

Practical implications

Managers and owners of tourism businesses require knowledge through information to assist with innovative business practices. The practical implication of this is that the social networks of managers and owners have different network characteristics, and that these differences result in consequences for the innovation of business practices. Another practical implication relates to the importance of managers in knowledge dissemination based on having several brokerage roles in the tourism destination.

Originality/value

These findings are important because an understanding of social networks and the flow of information is one of the keys to determining the influences on knowledge sharing within tourism destination knowledge networks of owners or managers and their potential contributions to innovation.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Book part
Publication date: 31 January 2015

Jack Cadeaux

In the context of a retailer with an international supply network, this paper develops theories of (a) how both stability and strong ties in an international supply network

Abstract

In the context of a retailer with an international supply network, this paper develops theories of (a) how both stability and strong ties in an international supply network combine to yield a resource base that enables the development of flexible relationships with suppliers, (b) how stability and relationship flexibility in the international supply network of a retail reseller may in turn be driven both by the international diversity and by the density of the retailer’s supply network in a product category, and (c) how both the international diversity and the density of a retailer’s supply network may directly affect the likelihood of a retailer developing flexible relationships with its supplier. In doing so, this paper develops and presents six hypotheses and discusses some approaches to measurement of the underlying constructs and testing the hypothesized effects.

Details

Entrepreneurship in International Marketing
Type: Book
ISBN: 978-1-78441-448-1

Keywords

Abstract

Details

Purpose-driven Innovation: Lessons from Managing Change in the United Nations
Type: Book
ISBN: 978-1-80382-143-6

Book part
Publication date: 31 December 2003

Mihnea C Moldoveanu, Joel A.C Baum and Tim J Rowley

In this reply, we respond to a series of substantive comments on our work by both Madhavan and Walker. In our response to Madhavan’s comments, we consider three accounts …

Abstract

In this reply, we respond to a series of substantive comments on our work by both Madhavan and Walker. In our response to Madhavan’s comments, we consider three accounts – “weak,” “semi-strong” and “strong” – that clarify how our model “explains” and offers insights that can emerge from our modeling strategy. We also explore ways in which our explanatory strategy might be extended in light of his critique. In our response to Walker’s comments, we adopt the “semi-strong” thesis, which admits variation in network-generating mechanisms, while also recognizing that information needs to be distributed and shared in order for many types of networks to function.

Details

Multi-Level Issues in Organizational Behavior and Strategy
Type: Book
ISBN: 978-0-76231-039-5

Book part
Publication date: 31 December 2003

Gordon Walker

This commentary addresses the problem of interfirm network formation from the perspective of multiple types of relationship content and of network structure. The approach…

Abstract

This commentary addresses the problem of interfirm network formation from the perspective of multiple types of relationship content and of network structure. The approach builds on Burt’s (1980) typology of network structures and on a range of empirical studies on interorganizational networks. The chapter by Moldoveneau, Baum and Rowley on network evolution from an information-sharing perspective captures part of this research domain. The challenges posed by network evolution research are discussed in the broader light of multilevel analysis.

Details

Multi-Level Issues in Organizational Behavior and Strategy
Type: Book
ISBN: 978-0-76231-039-5

Book part
Publication date: 26 October 2021

Denise Bedford and Thomas W. Sanchez

This chapter explains how to design and operationalize a knowledge network analysis. The authors walk through a nine-step methodology that addresses each stage of the…

Abstract

Chapter Summary

This chapter explains how to design and operationalize a knowledge network analysis. The authors walk through a nine-step methodology that addresses each stage of the process. The nine-step process is the result of an in-depth review of the theoretical and applied literature. The authors explain how and why each step contributes to the quality and goodness of the analysis. The risks of skipping or sub-optimizing steps are explained. The step-by-step process highlights the dependence of a knowledge network analysis on data sources. The authors explain the importance of identifying, collecting, and curating sources.

Details

Knowledge Networks
Type: Book
ISBN: 978-1-83982-949-9

Book part
Publication date: 31 December 2003

Ravindranath (Ravi) Madhavan

The Moldoveanu, Baum & Rowley approach highlights the importance of developing a multi-level theory of network evolution that explicitly accounts for strategic agency and…

Abstract

The Moldoveanu, Baum & Rowley approach highlights the importance of developing a multi-level theory of network evolution that explicitly accounts for strategic agency and (bounded) rationality. I discuss intriguing questions raised by their model about structure vs. topology, feedback loops in evolution, and network resources other than information.

Details

Multi-Level Issues in Organizational Behavior and Strategy
Type: Book
ISBN: 978-0-76231-039-5

Abstract

Details

Knowledge Networks
Type: Book
ISBN: 978-1-83982-949-9

Abstract

Details

School Improvement Networks and Collaborative Inquiry: Fostering Systematic Change in Challenging Contexts
Type: Book
ISBN: 978-1-78769-738-6

Abstract

Details

School Improvement Networks and Collaborative Inquiry: Fostering Systematic Change in Challenging Contexts
Type: Book
ISBN: 978-1-78769-738-6

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