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This paper connects the notions of abstract and actual based on a reflection of the Chinese notions of xiangsheng (mutual arising) and xushi (abstract/actual, empty/full). These word pairs enable a conception of abstract and actual that shows an alternative to, and which complements, distinctions of the terms that are based in dualism and rationalism.

The author sidesteps methodological rigour as practiced in the West as the style of thought introduced here shows a picture of abstract and actual arising from mutual interdependence rather than attempting to describe and formally distinguish abstract and actual through an observer‐independent methodology.

Discussing the relationship of actual and abstract from the viewpoint of the Chinese cultural tradition, this paper shows how abstract and actual may be thought of as a mutually generating, dynamic and polar relationship. The discussion further provides a basis for understanding how perceptions of abstract and actual can be understood as choices made by observers.

This research is based on the limited personal experience of the author as a teacher of architectural design at one Taiwanese and one Chinese university.

This paper reflects on the relationship of abstract and actual from a non‐dualist viewpoint by introducing traditional Chinese ways of seeing and appreciating, and connecting this perspective to cybernetic and radical constructivist epistemologies. To show the relationship between abstract and actual as polar and mutually arising, the paper focuses particularly on making and experiencing in and through creative processes.

The purpose of this paper is to examine the impact of customer perceived relationship marketing (CPRM), service quality and brand experience on tourists’ satisfaction and actual spending behavior in the emerging hospitality industry in Iran.

A total of 308 valid questionnaires were collected to empirically evaluate the measurement and structural model using the PLS path modelling approach, a variance-based structural equation modelling (VB-SEM) technique.

The results support the causal relationships that exist between the exogenous and endogenous constructs. Furthermore, three other factors were found to be second-order constructs: brand experience (reflective-reflective) comprising of sensory, affective, behavioural and intellectual; service quality (reflective-reflective) comprising of tangibility, reliability, responsiveness, assurance and empathy; and actual spending behaviour (reflective-reflective) comprising of dining frequency and dining expenditure.

Current literature has commonly investigated the attitude, satisfaction and behaviour of a traveller’s intentions; however, limited research has examined an experienced tourist’s actual spending behaviour in an emerging hospitality industry environment, such as Iran.

A striking feature of Jaques' work is his “no nonsense” attitude to the “manager‐subordinate” relationship. His blunt account of the origins of this relationship seems at first sight to place him in the legalistic “principles of management” camp rather than in the ranks of the subtler “people centred” schools. We shall see before long how misleading such first impressions can be, for Jaques is not making simplistic assumptions about the human psyche. But he certainly sees no point in agonising over the mechanism of association which brings organisations and work‐groups into being when the facts of life are perfectly straightforward and there is no need to be squeamish about them.

The current study aims to systematically review the existing literature, identify the main determinants that impact individuals’ perceptions, attitude, intention and behavior and meta-analytically evaluate their respective strength. Moreover, this study examines the specific mechanism through which more distal factors, such as trust, risk, experience and enjoyment influence individuals’ decision in the context of online auction markets. Finally, the moderating effects of contextual and methodological factors that could potentially influence the relationships are explored. During the past two decades, a large number of empirical studies examined the factors that hinder or foster individuals’ initial and continued acceptance of online auction marketplaces.

Based on the effect sizes reported, 91 studies, including 95 independent samples (N = 36.788), the current study utilizes bivariate meta-analysis, meta-analytic structural equation modeling and weighted least squares regression moderator analysis to examine the nature of the identified relationships, the mechanisms through which they operate and the boundary conditions under which they do or do not hold.

The results show that trust and experience explain individuals’ initial usage intention, while risk and experience explain actual usage behavior, indicating that these variables are viable extensions to the technology acceptance model in the context of online auction marketplaces. The results also demonstrate that, once individuals participate in online auction markets, trust and enjoyment are important predictors of satisfaction, which, in turn, is the strongest determinant of loyalty intention. Furthermore, the results demonstrate that cultural context acts as moderator and, to some degree, explains the mixed empirical findings in prior research.

This study contributes to the existing literature by identifying the main determinants and their average direct and indirect effect on the individuals’ decisions in online auction marketplaces. The findings provide critical insights into the complex network of relationships which impact individuals’ perceptions, attitude, intention and behavior to initially and continuously use online auction marketplaces. Furthermore, the result contributes to the existing research by examining the effect of contextual and methodological boundary conditions – moderating factors that are difficult to test in primary studies.

Presents results from cross‐section and conditional logit models estimating the probability of participation by married women. One version of each specification uses potential experience and the other a measure of the number of years worked in the market since the age of 18. A series of cross‐section logit models, representing a threshold analysis of the decision to work in the market, appears to be inappropriate, when unmeasured characteristics influence the probability of participation. Hence, reports results from a conditional logit model controlling for fixed effects. These results confirm the cross‐section findings regarding the limitation of potential experience. The results suggest that potential experience reflects the negative effects of ageing on the probability of participation rather than the positive impact of training or tastes for market work.

Posting and sharing about food on social media has surged in popularity amongst younger generations such as Millennials and Generation Z. This study aims to analyse and compare food-tourism sharing behaviour on social media across generations. First, this study specifically investigates the factors influencing the intention to share food experiences on social media; second, it examines the impact of sharing intention on actual behaviour and loyalty; and third, it determines whether Millennials and Generation Z differ in these relationships.

A survey was carried out of Millennial and Generation Z travellers who shared food experiences on social media. Structural equation modelling (SEM) and multi-group analysis were performed to examine the cause-and-effect relationship in both generations.

The findings reveal differences in motivation, satisfaction, sharing intention, sharing behaviour and loyalty between generations (Millennials and Generation Z).

This study contributes to the literature on the antecedents of food-sharing behaviour in online communities by indicating factors that influence the sharing of culinary experiences and brand or destination loyalty across generations. Suggestions for future research include exploring online food-sharing behaviour through cross-cultural comparisons in various regions.

As Millennials and Generation Z will expand their market share in the coming years, the findings of this study can help improve marketing strategies for culinary tourism and generate more intense food experiences for both generations.

The outcome of the research provides new insights to develop a conceptual model of food-sharing behaviour and tourism on social media by drawing comparisons across generations.

Labour force participation and earnings functions of married and single women graduates of economics and business administration in Greece were fitted using probit and OLS analysis respectively. The probability to participate in the labour force for married women was found to be affected positively by the magnitude of their work experience and training and negatively by age, husband′s earnings, number of children and their own non‐wage income. In the case of single women, the factors that were found to exercise a significant impact on their participation were their work experience and non‐wage income. Regarding the earnings function, the main factors that were significant for both single and married women were the amount of training, the work experience and the years of residence in the same town. On the basis of the results of the study certain conclusions are drawn regarding policy issues.

Despite the increased attention being paid to service delivery, lengthy waits for service are still common. This paper provides a conceptual and empirical examination of the effects of perceived employee action and customer prior experience, on reactions to service delays. The results of a field study of customers experiencing actual delays in a major retail bank are then discussed. The findings indicate that events and actions taking place prior to, during, and after the delay, affect consumer response. First, customers’ prior experience with that service provider is critical. Contrary to much of the literature on expectations, customers who had frequently experienced delays in the past were even more angered by the current service failure. Second, perceived employee effort during the delay had a tremendous impact on customers’ reactions. Irrespective of the length of the delay, when employees are perceived as not making a real effort, customer anger is high. Third, the impact of an apology is more complex. An apology is not a substitute for genuine employee effort. An insincere apology may even backfire, especially when customers experience frequent delays and believe employees are not making a concerted effort to help. Managerial implications for addressing this problem, before, during and after the delay, are discussed.

One of the most contentious issues in management is participatory decision‐making (PDM). While studies abound centred on hypothetical benefits, characteristics of involved individuals, its moral foundation and other aspects, few have investigated the pattern of utilization of avenues for PDM. This study investigates the relationship between nine avenues for teacher involvement, and the degree of actual and desired participation, plus decisional deprivation experienced by the respondents on a 30 item Critical Decision Inventory. Teachers' biographical characteristics; level of instruction, sex, teaching experience, academic qualifications and size of district of employment were also correlated with the utilization of avenues for participation. The major findings were (i) a high correlation between sex, level of instruction and avenues used; (ii) teaching experience was not supportive of earlier research; (iii) district size did not support previous studies; (iv) academic qualifications did not produce conclusive results.

This research aims to examine how credence, search and experience attributes compete with suggestive brand names that are incongruent with the attributes they cue (e.g. expensive EconoLodge Motel, short-lasting Duracell battery and joint-stiffening JointFlex pill).

This study relies on experimental studies, together with analyses of variance, t-tests and logistic regressions.

Incongruent suggestive brand names can distort product evaluations and alter perceptions of product performance in joint product judgments involving contradictory credence attributes; they can misdirect product evaluations even if the search attributes conflict with competitor brands. Furthermore, they are more likely to backfire if contradictory experience attributes are readily available to consumers.

This test of the role of incongruence between suggestive brand names and actual product features includes key concepts that can inform continued studies, such as search attributes that consumers can readily observe, experience attributes that can be observed only after product use and credence attributes that might not be observed even after use.

This study provides applicable guidelines for managers, consumers and policymakers.

The findings expand beyond prior literature that focuses on memory-based, separate evaluations of advertised benefits and inferences or expectations of unavailable attributes. Specifically, this study details the implications of congruence between the suggestive brand names and different types of attributes observable at different consumption stages.