Search results

Understanding the outcomes of co-creation (CC) in healthcare is increasingly gaining multidisciplinary scientific interest. Although more and more service management scholars have pointed out the benefits of cross-fertilization between the various research fields, the literature on this topic is still scattered and poorly integrated. This study aims to summarize and integrate multiple strands of extant knowledge CC by identifying the outcomes of health CC and the determinants of these outcomes and their relationships.

A structured literature review was conducted per PRISMA guidelines. A total of 4,189 records were retrieved from the six databases; 1,983 articles were screened, with 161 included in the qualitative thematic analysis.

This study advances a comprehensive framework for healthcare CC based on a thorough analysis of the outcomes and their determinants, that is, antecedents, management activities and institutional context. Extant research rarely evaluates outcomes from a multidimensional and systemic perspective. Less attention has been paid to the relationship among the CC process elements.

This study offers an agenda to guide future studies on healthcare CC. Highlighting some areas of integration among different disciplines further advances service literature.

The framework offers an operational guide to better shape managerial endeavors to facilitate CC, provide direction and assess multiple outcomes.

This is the first extensive attempt to synthesize and integrate multidisciplinary knowledge on CC outcomes in healthcare settings by adopting a systematic perspective on the overall process.

The study examined the effect of optimal port operations on global maritime transportation among selected ports in Nigeria.

It considered research questions such as are the ports in Nigeria functional, are the ports functioning to optimal capacity and are there challenges affecting smooth operations in the Nigerian ports? The study tested the null hypothesis which states that there is no positive and significant relationship between a functional port system and maritime transportation in Nigeria. The nonparametric statistics, chi-square, were used to analyze data. Data were gathered through a questionnaire administered to three major ports in Nigeria, namely Lagos Port Complex (LPC), Port Harcourt Old port and Warri Port.

From the analysis, findings showed that there exists a positive and significant relationship between operations in the ports and maritime transportation in Nigeria. Practical implications: The study showed that the moribund state of some ports and terminals will result in loss of jobs and huge revenue, therefore, compounding the menace of unemployment with its associated vices.

The study concludes that the operations of a functional port affect the economic growth of maritime nations. Thus, it is recommended that government and the private sector should collaborate to raise adequate capital for port development and improve the super structures (infrastructures) for optimal port operations in the country among others.